Appendix B5.docx

APPENDIX B5

CATEGORY 5: JUSTICE-INVOLVED ADULT AND OLDER ADULT TRANSITIONAL HOUSING CONTINUUM FOR FORENSIC, DIVERSION, AND REINTEGRATION TIME-LIMITED HOUSING STABILIZATION, COMMUNITY REINTEGRATION, AND ESSENTIAL SERVICES FOR JUSTICE-INVOLVED ADULTS AND OLDER ADULTS

EVALUATION CRITERIA AND QUALIFICATIONS

Responses for Section 1 should include direct entries and/or completion of applicable checkboxes to affirm experience. Supporting documentation must be provided in the Miscellaneous Supporting Documents section.

Target Populations ☐ Adult (ages 18-59) ☐ Older Adult (age 60+) ☐ Individuals from Ethnic/Cultural Backgrounds as detailed in Appendix G, Cultural Competence Form ☐ Justice-Involved Adults and Older Adults

Additional Specialties ☐ Management of Co-occurring Conditions (Mental Health and Substance Use) ☐ Expertise in LGBTQ+ Specific Issues ☐ Proficiency in Addressing Severe Mental Illness (SMI) ☐ Comprehensive Understanding of the Justice System and Specialized Needs of the Target Population ☐ Other (please specify):

YES ☐ NO ☐

☐ Organization’s Capacity and Data Collection Process

· Capacity and Processes: Detail the capacity and processes your organization has in place for administering and collecting required outcome evaluation data. Specify how you manage referrals, participation records, demographic information, client satisfaction surveys, goals and objectives, key outcomes, and other relevant data (e.g., Homeless Management Information Systems [HMIS] data).

· Monitoring and Evaluation Methods: Describe the methods your staff use to monitor and evaluate data. This should include the use of client/family satisfaction surveys, pre-/post-service tests, and the implementation of culturally responsive services/practices.

· Ongoing Evaluation and Improvement Plan: Provide a plan for ongoing evaluation and outcome improvement for the program. Outline specific strategies for data collection and analysis.

· Data Utilization in Clinical Practice: Explain how data results are used to inform clinical practices and service quality, demonstrating a clear connection between collected data and continuous improvement efforts.

☐ Organization’s Capacity and Data Collection Process

· Current Tools and Measures: List the assessment/outcome tools and performance measures your organization currently utilizes. Describe how the results have facilitated service quality improvement.

· Monitoring and Evaluation Areas: Detail how your organization will monitor and evaluate the following areas to continually improve service quality and satisfaction:

· Client/family engagement;

· Client/family satisfaction; and

· Culturally responsive services and practices.

☐ Personnel Retention Plan

· Strategies for maintaining continuity of staffing and care for the target population(s).

· Detail plans for staffing the program appropriately and in a timely manner. Include:

· Clinical supervision plans for both professional and paraprofessional staff.

· Compliance with Medi-Cal standards in service provision.

☐ Staffing Plan

· Provide organizational details including:

· Staffing chart, leadership structure, reporting structure.

· List staff involved providing supportive housing and clinical services.

· Submit resumés of current staff, highlighting position titles, linguistic and cultural skills, education, experience, and certifications.

· Describe staff training, recruitment, and retention processes.

· Outline practices for recruiting, hiring, and promoting multilingual staff and/or staff from a diverse cultural or ethnic background.

· Specify training requirements related to diversity, equity, and/or inclusion (e.g., LGBTQ+ awareness, cultural and linguistic capacity, racial equity).

☐ Additional Required Plans

· Detail your emergency/after-hours staffing protocol.

· Provision of quarterly staffing reports to Behavioral Health Services Department using County-provided or other tools or other appropriate mechanisms.

Offeror included their organization’s plans for 1. delivering services during a pandemic and 2. any natural disaster(s) in miscellaneous documents:

Responses for Section 2 require a ‘Written Response Submission’ for each criteria.

☐ Timely Placement of Referred Clients

· Detail the process for promptly placing referred clients and adhering to County standards for involuntary discharges. Provide a timeline outlining steps leading to the inception of program services upon contract start. Describe your organization’s capability to meet contract service parameters, including effectively serving the target population, fully utilizing available beds, managing length of stay, and coordinating care services with outpatient treatment providers.

☐ Occupancy Rate and Length of Stay

· Present a plan to ensure effective transitional referral bed services for the target population(s). Aim for a 90% occupancy rate for dedicated beds with an average length of stay of six (6) months.

· Current and future actions and changes fostering diversity and inclusion in service delivery.

· Capability to conduct outreach activities focused on reaching underserved, underrepresented, and multicultural populations.

· Ability to address and serve high-risk clients with co-occurring (mental health and substance use) treatment needs.

· Ability to provide culturally, ethnically, and linguistically appropriate services to the target population(s), including proficiency in all County threshold languages as described in Appendix G, Cultural Competence Form.

· Capability to provide outreach activities focused on reaching underserved, underrepresented, and/or multicultural populations, including conducting outreach to in-custody clients.

· engage, retain, and work effectively with the target population and their families/support systems.

· County Health System (including primary care physicians, County clinics), Adult Custody Health, and Social Services Agency;

· Justice System (including judges, public defender, district attorney, and probation/parole officers);

· Housing organizations (such as subsidy administrators and property managers);

· Other County-contracted providers responsible for clients’ behavioral health treatment (addressing mental health, substance use, or co-occurring services) and placement upon release; and

· Organizational experience working successfully with system partners.

Describe how partner collaborations will:

· Increase the meaningful use of client time and abilities in work, school, and daily activities.

· Enhance clients' ability to obtain and maintain monthly income.

· Facilitate the acquisition of health insurance for clients.

· Maintain or secure permanent supportive housing for clients exiting the program.

· Reduce recidivism and inpatient hospitalization.

Historical data analysis will be reviewed by BHSD Program Subject Matter Experts (SMEs) and rated according to the criteria outlined in this RFSQ.

This criterion is not applicable. Offeror’s do not need to complete Appendix H “Offeror’s Electronic Health Record Status” and shall receive full points by default, as outlined in RFSQ Section IV.L.

Financial records will be reviewed by the Health System Finance Department and rated according to the criteria outlined in this RFSQ.

RFSQ-BHS-FY23-0225: Behavioral Health Treatment Facility Continuum of Care Page 1 of 2 APPENDIX B5: Time-Limited Housing Stabilization, Community Reintegration, and Essential Services for Justice-Involved Adults and Older Adults Evaluation Criteria and Qualifications CATEGORY 5: Justice-Involved Adult and Older Adult Transitional Housing Continuum for Forensic, Diversion, and Reintegration