Annex 1601000 Utility Management.pdf
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- Solicitation number
- N6247025R0020
About this file
This document is a Performance Work Statement (PWS) for Utility Management (Section C - 1601000) detailing comprehensive utility management services for a federal contract. The scope covers management and support of utility systems including electrical, natural gas, wastewater, and water infrastructure. Key performance objectives include providing utility management services to ensure utility systems support installation mission requirements, with specific focus on utility service orders, operations management, and infrastructure condition assessments.
Critical contractor responsibilities include maintaining utility maps, coordinating utility outages, performing emergency and routine service orders, managing asset inventories, and conducting annual equipment condition assessments. Performance standards mandate timely service order completion (emergency orders within one hour, routine orders within 30 calendar days), updating NAVFAC MAXIMO asset management system within specified timeframes, and aligning utility management strategies with NAVFAC Utilities and Energy Management Product Line objectives. The contractor must ensure safe, reliable, and cost-effective utility services while maintaining detailed documentation, asset tracking, and condition reporting across multiple utility system types.
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Text version
Section C – 1601000 Utility Management
1601000 – Utility Management Spec Item Title 1 General Information
1.1 Concept of Operations
2 Management And Administration
2.1 Definitions and Acronyms
2.2 Personnel
2.2.1 Certification, Training, and Licensing
2.3 Special Requirements
2.3.1 Utility Management Strategy
2.3.2 System Training
2.4 References and Technical Documents
3 Recurring Work
3.1 Utility Service Orders
3.1.1 Emergency Utility Service Orders
3.1.2 Routine Utility Service Orders
3.2 Utility Operations Management
3.2.1 Utility Mapping
3.2.2 Utility Outage Scheduling and Coordination
3.3 Utility Infrastructure Condition Assessment (UICAP) Support
3.3.1 Inventory Management
3.3.2 Condition Assessment
4 Non-Recurring Work
Spec Item Title Description 1 General
Information
1.1 Outline of Services The intent of 1601000 Utilities Management is to specify the requirements common to management and support of utility systems to include electrical, natural gas, wastewater, and water.
Spec Item Title Description 2 Management and
Administration
2.1 Definitions and
Acronyms
Definitions and Acronyms provided in J-1601000-01.
2.2 Personnel The Contractor shall provide personnel with the qualifications, technical knowledge, experience and skills required to provide utility management services.
2.2.1 Certification, Training, and Licensing
The Contractor’s personnel who regularly engage in customer interface shall present a professional appearance and use customer interaction best practices. Contractor personnel shall complete customer service training within 30 days of assignment and attend refresher training annually thereafter.
Personnel managing FRCS shall be trained and certified Facility Control Systems Technicians and OEM certified for each control system manufacturer and type listed in the Section J attachments.
The Contractor shall submit proof of all certifications, training, and licensing requirements per Section F.
2.3 Special
Requirements
2.3.1 Utility
Management Strategy
The Contractor shall align its utility management strategy, operations and maintenance practices with NAVFAC Utilities and Energy Management (UEM) Product Line objectives. These objectives are summarized as the delivery of safe, reliable, cost effective utility services in compliance with environmental and energy security requirements. The Contractor shall support UEM Product Line objectives to focus investment in sustainment activities, e.g., preventive maintenance, extend the life of equipment, increase reliability, and decrease cost. Additionally, maintenance and repair planning shall utilize risk assessment
2.4 References and
Technical Documents
References and Technical Documents provided in J-1601000-02.
Performance Objective Related Information
Performance Standard
3 Recurring Work The Contractor shall provide utility management services to ensure utility systems and infrastructure supports installation mission requirements.
The Contractor shall be knowledgeable of and comply with installation utility management reporting and coordination requirements identified within applicable NAVFAC BPMS processes.
Utility management services performed as specified.
Utility management services completed within the specified time.
3.1 Utility Service
Orders
The Contractor shall perform utility service order work in a timely manner to ensure utility systems and equipment are restored to a safe, normal working condition and function properly.
The Contractor shall receive utility service orders in accordance with the work reception requirements in Annex 0200000.
The Contractor shall schedule and perform service orders in a way that minimize disruptions to customers and Government operations.
The Contractor shall perform service orders to accomplish any work identified within the points of demarcation for utility systems. Service orders are not limited to work performed on existing utility systems and equipment identified in the respective Section J attachments or spec items for each Annex.
Additional utility systems and equipment added during the course of the contract will become part of the service order program at no additional cost to the Government
The Contractor shall maintain sufficient materials and equipment on hand to support service order work requirements. Lack of availability of material or equipment will not relieve the Contractor from the requirement to complete service order work within the time limits specified.
The Government may combine multiple repair requirements received for the same location at
Utility service order work responded to and completed within the specified time.
Utility systems and equipment restored to normal working condition, including recertification if applicable.
When repair is complete the utility system or equipment does not present danger to personnel or equipment.
Performance Objective Related Information
Performance Standard the same time into one service order as long as the service order limits of liability are not exceeded.
The Contractor has full responsibility for any work up to the service order limit of liability of $3,000 in direct labor and direct material cost per service order.
The Contractor shall notify the KO upon identification that the service order will exceed the liability limits specified below in accordance with reporting requirements in Annex 2. The Government may issue an order under the non-recurring work provisions of the contract for the portion of direct labor and direct material cost that exceeds the service order limits of liability.
If Non-Recurring work is issued for repairs, the Government will only pay for the portion of labor and/or material that exceeds the service order limits.
Examples of work exceeding the Service Order limits of liability:
If a service order requires $3,100 in direct labor and direct material cost, the Government may issue a task order in accordance with the Non-recurring Work portion of the contract for the $100 in direct labor and direct material cost that exceeded the Service Order limit of liability.
Service orders will not be issued for accomplishment of repairs on utility systems and equipment maintained under an Integrated Maintenance Program
(IMP).
Performance Objective Related Information
Performance Standard
Annual Utility Service Order Workloads are provided in J- 1601000-03.
The Contractor shall submit a monthly summary of completed and uncompleted service orders per Section F.
3.1.1 Emergency Service
Orders
The Contractor shall respond to emergency service orders and arrest emergent conditions to minimize and mitigate damage to utility systems and equipment and danger to personnel.
The Contractor shall perform emergency service orders 24 hours a day, seven days a week throughout the contract period.
The Contractor shall respond to emergency service orders with the appropriate service personnel and equipment to commence work immediately.
The Contractor shall remain at the work site until the emergency has been arrested and shall continue working to return the facilities, equipment, systems and other assets to normal working condition.
Within 30 minutes of completion of an emergency service order, the Contractor shall submit an emergency service order status report per Section F. The report shall include a description of work performed to mitigate/arrest the issue.
Emergency service orders responded to within one hour of receipt of request.
Emergency service orders arrested within 24 hours of receipt of call.
Work continued without interruption until emergent condition is arrested.
3.1.2 Routine Service
Orders
The Contractor shall complete routine service orders in a timely manner and ensure utility systems and equipment are restored to a safe, normal working condition and function properly.
The Contractor shall perform routine service orders to allow for completion within 30 calendar days from receipt of service order request.
Performance of routine service orders outside of the Government regular working hours requires prior approval from the COR.
Routine service orders completed within 30 calendar days of receipt of request.
3.2 Utility Operations
Management
The Contractor shall provide management services to ensure utility operations for mapping, As part of utility operations management, the Contractor shall maintain utility maps, document and report utility outages.
Utility Operations properly documented and updated as specified.
Performance Objective Related Information
Performance Standard outages and metering reading services are performed in a timely manner.
3.2.1 Utilities Mapping The Contractor
shall maintain and update utility maps and engineering drawings to ensure technical information is accurately documented in a timely manner.
The Contractor shall update utility maps within 10 calendar days following notification of need or discovery of changed conditions.
The Contractor shall maintain the utility maps using NAVFAC CAD templates on this link https://www.wbdg.org/ffc/navy-navfac/cad.
Utility maps and information are maintained in the ESRI ARCGIS geodatabase.
Attributes required for utility maps are listed in J-1601000-04.
The Contractor shall submit utility maps per Section F.
Geodatabase is updated, accurate and submitted monthly
3.2.2
Utility Outage Scheduling and Coordination
The Contractor shall schedule and coordinate utility outages to ensure customer and mission operation disruptions are minimized and proper notifications are made in a timely manner.
The Contractor shall receive requests for, coordinate, plan, and schedule utility outages with construction and service work providers to minimize customer operational impact. The Contractor shall notify affected customers no later than seven calendar days prior to a scheduled outage.
The Contractor shall monitor scheduled and unscheduled utility outages and keep affected customers informed of the outage status and time or date the interrupted utilities are anticipated to be restored.
The Contractor shall report information related to scheduled and unscheduled utility outages per Section F and recorded into NAVFAC MAXIMO in accordance with BPMS B- 5.2.14, Utility Outage & Incident Reporting and Data
Affected customers notified within the specified time prior to a scheduled outage.
Affected customers kept notified of the outage status.
Performance Objective Related Information
Performance Standard
Collection reporting requirements listed in J- 1601000-05.
3.3 Utility
Infrastructure Condition Assessment (UICAP) Support
The Contractor shall perform UICAP services to ensure accurate asset inventory and condition information to properly support utility maintenance planning.
The Contractor shall perform UICAP services by maintaining an accurate asset inventory within NAVFAC MAXIMO, tagging all utility assets, and performing equipment condition assessments in accordance with
NAVFAC P-603.
An initial utility asset inventory will be available in NAVFAC MAXIMO at contract start.
MAXIMO asset data is complete and accurate.
Asset condition assessment is complete and accurate.
MAXIMO data updated within the specified time.
3.3.1
Inventory
The Contractor shall manage asset inventory to ensure asset information is available for effective management of utility systems.
The Contractor shall be responsible for all changes to utilities asset inventory updates within MAXIMO including adding, deactivating, and updating utilities assets.
The Contractor is responsible for updates to asset data for all utilities equipment regardless of whether or not they are maintained under this contract or identified in Section J at no additional cost to the Government.
For assets installed, removed, or replaced outside of this contract, the Contractor shall receive and validate inventory information provided by the Government and update asset data within
MAXIMO.
The Contractor shall notify the KO upon identification of utilities assets that are not included in the inventory. The Contractor shall update MAXIMO upon identification of discrepancies in inventory (e.g., assets with incorrect data elements, assets that no longer exist, or assets found that are not within current inventory).
The Contractor shall submit a Summary of NAVFAC
MAXIMO asset Inventories are complete, accurate, and updated as required.
NAVFAC
MAXIMO asset data is updated within 10 days of identification or notification of change.
Asset data fields required in
NAVFAC
MAXIMO are complete and accurate.
KO notified of utility assets not included in the inventory submitted as required.
All utility assets are properly tagged per guidance.
Performance Objective Related Information
Performance Standard
MAXIMO Asset Changes report per Section F.
The Contractor shall ensure that utility assets are properly tagged. The format for utilities asset tags and utility asset tagging guidance are in J- 1601000-06 and NAVFAC P- 603.
Required data fields for updates to asset and specification information are indicated in J- 0200000-06. Attributes required for specification information are listed in J-1601000-07.
The Government will provide format requirements for nomenclature of assignment of new asset numbers.
The process for providing NAVFAC MAXIMO asset updates is specified in Spec Item
2.6.8 in Annex 0200000.
3.3.2
Condition Assessment
The Contractor shall assess and document asset condition to ensure accurate condition information is available for utility maintenance planning.
The Contractor shall perform condition assessments on all utility assets associated with systems and equipment identified in 1602000 Electrical, 1603000 Natural Gas, 1604000 Wastewater, and 1606001 Water.
The Contractor shall assess equipment condition annually and document the characteristic meter readings within NAVFAC MAXIMO. Condition assessments shall be updated after equipment/assets have been repaired or replaced. A list of utility assets requiring condition assessment is provided in J- 1601000-08.
The description of the Utilities Energy Management- Degradation Index (UEM-DI) meter group and the direct
Characteristic Meter Reading updates for all required assets do not exceed 365 days.
Characteristic Meter Reading data fields required in MAXIMO are complete and accurate.
Direct condition rating is reflective of current asset status.
Performance Objective Related Information
Performance Standard condition rating guidance are shown in J-1601000-09.
Required data fields for updates to characteristic meter reading information are indicated in J- 0200000-07.
The process for providing
NAVFAC MAXIMO
characteristic meter reading updates are specified in Spec Item 2.6.8 in Annex 0200000.
Spec Item Title Performance
Objective Related Information Performance
Standard 4 Non-Recurring
Work Non-Recurring work may be ordered utilizing DoD FEDMALL in accordance with Section H or on a task order in accordance with the
PROCEDURES FOR
ISSUING ORDERS
clause in Section G.
The order will specify the exact locations and types of work to be accomplished. The period of performance will be specified in each order.
Refer to Non-Recurring work ELINs for task listings, descriptions and related requirements. All periods of performance are measured from issue date of order to acceptance of the work.
Performance Standards for Non- Recurring work will be the same as those in Spec Item 3 where applicable.
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