J-1700000-05 Shuttle Bus Services Satisfaction Survey Sample.pdf
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- Solicitation number
- N6247025R0020
About this file
This document is a Shuttle Bus Services Satisfaction Survey template designed to collect customer feedback on shuttle bus service quality. The survey allows respondents to rate four key performance areas: Overall Service, Driver's Courtesy/Professionalism, Cleanliness/Condition of the Vehicle, and Timeliness, with rating options ranging from Excellent to Poor. The survey includes an open-ended remarks section for additional comments and provides an optional field for customers to leave contact information if they wish to be followed up by a Performance Assessment Representative, with the stated goal of helping the service provider assess customer experience and continue improving their shuttle bus services.
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Text version
ATTACHMENT J-1700000-05
SHUTTLE BUS SERVICES SATISFACTION SURVEY SAMPLE
Shuttle Bus Services Satisfaction Survey
This customer survey will help us assess if you had a positive experience and assist us in continuing to improve.
The survey includes answers to overall satisfaction, vehicle cleanliness, and driver courtesy and professionalism.
It will only take one (1) minute to complete. Thank you for taking the time!
Overall Service
Excellent
Good
Fair
Poor
Driver’s Courtesy/Professionalism
Excellent
Good
Fair
Poor
Cleanliness/Condition of the Vehicle
Excellent
Good
Fair
Poor
Timeliness
Excellent
Good
Fair
Poor
Remarks (please provide comments or further information where Shuttle Bus services could be improved):
Please leave your name and/or phone number / email address if you would like to request a follow up from the Performance Assessment Representative
NAME
First Last
Phone Number / Email Address
File details come from the government source that posted it. Updated .