PPQ.doc

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Attached to
Detention Services for California Federal contract opportunity
Solicitation number
70CDCR20R00000002
Issued by
Immigration and Customs Enforcement

About this file

This past performance questionnaire requests information on offerors competing for a detention services contract in California. The solicitation seeks detention and transportation services in three areas of responsibility within the state. Responses are requested by October 31, 2019 for the combined synopsis and solicitation issued by Immigration and Customs Enforcement. The opportunity involves a basic period with option periods for guard, food, medical, and transportation services at detention facilities. Evaluators are asked to provide ratings and comments on offerors' quality of service, schedule compliance, and management of key personnel based on previous contract experience. Terminations and willingness to award future contracts are also addressed.

Past Performance Questionnaire

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Text version

PAST PERFORMANCE QUESTIONNAIRE

REQUEST FOR PROPOSALS-DETENTION SERVICES

I. INTRODUCTION:

This questionnaire is designed to collect past performance information on Offerors competing for award of a contract for Detention Services in California. Please complete the enclosed questionnaire and email it directly to CaliforniaDetention@ice.dhs.gov. This questionnaire can be duplicated as necessary. Handwritten responses will be accepted. If you need more space than provided, please attach additional pages or write on the last page. Please include only relevant information. Responses will be treated as source selection sensitive. Past Performance responses are requested by October 31, 2019 by 1200 EST

II. CUSTOMER/CLIENT IDENTIFICATION:

The following information pertains to the organization and contract information of the customer completing the questionnaire:

Your company or agency name:

Name of contractor being evaluated:

Your contract number:

Total value of your contract, including options:

Performance Period: Basic Period:

# Option Periods:

Brief description of services provided by the contractor (detention, guard, food, medical, transport, etc.):

III. EVALUATOR INFORMATION:

The following information pertains to the person completing this questionnaire.

Name/Title:

Organization:

Phone Number (if any follow up is needed):

IV.

Explanation of codes:

In Section V below of this questionnaire we ask questions and ask for your comments and ratings of the contractor’s performance. The following codes are associated with performance ratings:

CODE

PERFORMANCE RATINGS

E
EXCEPTIONAL – Performance meets contractual requirements and exceeds many to the Government's benefit. The contractual performance of the element or sub-element being assessed was accomplished with few minor problems for which corrective actions taken by the Contractor were highly effective.
V
VERY GOOD – Performance meets contractual requirements and exceeds some to the Government's benefit. The contractual performance of the element or sub-element being assessed was accomplished with some minor problems for which corrective actions taken by the Contractor were effective.
S
SATISFACTORY – Performance meets contractual requirements. The contractual performance of the element or sub-element contains some minor problems for which corrective actions taken by the Contractor appear or were satisfactory.
M
MARGINAL – Performance does not meet some contractual requirements. The contractual performance of the element or sub-element being assessed reflects a serious problem for which the Contractor has not yet identified corrective actions. The Contractor's proposed actions appear only marginally effective or were not fully implemented.
U
UNSATISFACTORY – Performance does not meet most contractual requirements and recovery is not likely in a timely manner. The contractual performance of the element or sub-element contains a serious problem(s) for which the Contractor's corrective actions appear or were ineffective.
N
NOT APPLICABLE – Should be used if the ratings are not going to be applied to a particular area for evaluation.

V. QUESTIONS CONCERNING PAST PEFORMANCE:

Place an “X” in the appropriate box next to the letter for each item on the questionnaire. Narrative statements are vital. Please provide a supporting narrative for each area. Attach additional pages if there is insufficient space in the comment space.

1. Have you experienced any problems with the contractor’s failure to fully staff required positions?

YES

FORMCHECKBOX

NO

FORMCHECKBOX

2. Did the contractor take reasonable actions to correct the staffing shortages?

YES

FORMCHECKBOX

NO

FORMCHECKBOX

3. Please rate the contractor’s Quality of Services provided:

E FORMCHECKBOX

V FORMCHECKBOX

S FORMCHECKBOX

M FORMCHECKBOX

U FORMCHECKBOX

N FORMCHECKBOX

Comments for Question 3:

4. Please rate the contractor’s success in meeting Contract Schedules:

E FORMCHECKBOX

V FORMCHECKBOX

S FORMCHECKBOX

M FORMCHECKBOX

U FORMCHECKBOX

N FORMCHECKBOX

Comments for Question 4:

5. Please rate the contractor’s management of Key Personnel:

E FORMCHECKBOX

V FORMCHECKBOX

S FORMCHECKBOX

M FORMCHECKBOX

U FORMCHECKBOX

N FORMCHECKBOX

Comments for Question 5:

6. Has this contract been partially or completely terminated for default or convenience or are there any pending terminations?

YES

FORMCHECKBOX

NO

FORMCHECKBOX

DEFAULT FORMCHECKBOX

CONVENIENCE FORMCHECKBOX

If yes, explain (e.g., inability to meet cost, performance, or delivery schedules).

Comments for Question 6:

7. Given the choice, would you award to this contractor again?

YES FORMCHECKBOX

NO FORMCHECKBOX

Explain why or why you would not enter into another contract with this company.

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