Summary

This is an awarded bid tab for Solicitation 22975 issued by the State of Nebraska, Department of Administrative Services (DAS), Materiel Division, State Purchasing Bureau (SPB), and the Nebraska Department of Correctional Services (NDCS), for Closed Circuit Television (CCTV) and Security Systems Site Support and Service at NDCS correctional facilities. The contract encompasses comprehensive maintenance and support services for video surveillance systems across nine correctional facilities located in Lincoln, Omaha, Tecumseh, York, and McCook, Nebraska. Services include monthly system software updates and backups (maximum two labor hours monthly per facility), emergency and non-emergency repairs, firmware upgrades, system maintenance, and parts replacement services. The solicitation was released on October 10, 2025, with an electronic proposal submission deadline of November 5, 2025, at 2:00 PM Central Time. The contract was awarded to System Technology Services, Inc., with an initial three-year term and two optional one-year renewal periods (Years 4 and 5). Services must be performed between 7:00 AM and 3:30 PM, Monday through Friday, with response times of twenty-four hours for all sites except the Work Ethic Camp in McCook, which requires a forty-eight-hour response time.

The pricing structure includes fixed monthly service visit fees ranging from $310 to $720 per facility depending on location and contract year, hourly service rates for additional work varying by facility location and time of service ($155 to $605 per hour), and percentage discounts on replacement parts for Panasonic, Bosch, and other approved equipment brands. System Technology Services, Inc., bid a 5 percent discount on all replacement parts categories for Years 1 and 2, with no discount in Years 3 through 5. Hourly rates increase incrementally through Year 3 and remain stable in Years 4 and 5, with base rates for Lincoln facilities at $155–$175 per hour and overtime rates at $247.50–$310 per hour, while McCook facilities command the highest rates at $450–$470 per hour for base rates and $605–$645 per hour for overtime. The contract requires trip charges, fuel surcharges, and mileage to be included in all bid prices, and all replacement parts must receive pre-approval from the NDCS Engineering Project Management Team.