UNSPSC 83120000: Information services

UNSPSC 83120000 Information services is a Family code covering a broad range of advisory, analytical, and strategic services that state and local governments purchase to support operations, policy development, and public engagement. Recent solicitations reveal that jurisdictions buy applied research, stakeholder engagement, communications strategy, data systems design, and specialized consulting across diverse program areas — from application managed services for enterprise IT systems to community outreach for transit projects to healthcare operations support. The issuing bodies are geographically dispersed: state executive agencies (Rhode Island ETSS, Massachusetts EOHHS, Delaware DHSS, Washington Department of Commerce), county governments (Pasco County Florida, Gwinnett County Georgia, San Mateo County California, Broward County Florida), cities and municipal authorities (Charlotte North Carolina, Columbus Georgia, Orlando Florida, City of Tucson, Town of Madison Connecticut), transit authorities (Orange County Transportation Authority California, Connecticut Department of Transportation, MBTA Massachusetts), and specialty districts (Valencia College District Florida, Connecticut Office of Transit). No single issuing body dominates; activity spans state-level health and human services, transportation, and IT procurement alongside county and municipal planning, communications, and facilities management work.

The geographic spread is national, with recent opportunities posted in Florida, Georgia, California, Massachusetts, Connecticut, North Carolina, Rhode Island, Washington, Michigan, and Arizona — a mix that reflects both large metro areas and secondary jurisdictions. Representative recent opportunities include Rhode Island's RFP27006832 for managed application services (RFP due August 11, 2026) supporting state-operated applications under the Division of Enterprise Technology Strategy and Services, Broward County's TRN2131774P1 pre-solicitation for Bus Rapid Transit consulting (estimated five-year value $30 million across up to three awarded firms), the City of Charlotte's paired FY27-RFP-01 and FY27-RFP-02 for media buying and creative services supporting storm water outreach campaigns (due February 23, 2026), and Delaware's HSS26038 for cancer and chronic disease data system modernization (RFP due July 8, 2026). The code captures solicitations for strategic communications, data platform design, regulatory compliance support, stakeholder facilitation, and vendor-managed business operations — all advisory or analytical in character. Most contracts run two to five years with renewal options and are structured as RFPs or RFQs; pricing varies widely from hourly rates to fixed fees to task-order-based compensation depending on scope.