DOIT - Managed Application Services

The Rhode Island Division of Enterprise Technology Strategy and Services (ETSS) within the Department of Administration is requesting proposals for Application Managed Services covering state applications, with proposals due August 11, 2026 at 10:00 a.m. EDT under RFP27006832. Minority and women-owned business enterprise (ISBE) participation is required — vendors must submit proposed ISBE participation rates and meet or exceed those rates throughout contract performance.

The scope encompasses managed application services for state-operated applications. The initial contract period runs approximately January 1, 2027 through three years, with options to renew for up to two additional 24-month periods contingent on vendor performance and fund availability. All proposals must be submitted electronically through Ocean State Procures; mail, email, fax, and hand-delivery submissions will not be accepted.

Pricing is evaluated based on hourly rates or alternative fee structures proposed by vendors. The lowest cost proposal receives 100 percent of available cost points, with other vendors scored proportionally using a cost comparison formula. The State reserves the right to award based on cost alone and to cancel the procurement at its discretion. Awards are contingent on appropriated funds and extend beyond fiscal year end subject to fund availability.

Required insurance includes general liability of $1,000,000 combined single limit, workers compensation of $100,000 each, professional liability/errors and omissions of $2,000,000, technology errors and omissions of $5,000,000, and either $1,000,000 in umbrella liability or $2,000,000 in aggregate general liability. A contract administrative fee of 0.33 percent of annual spend will be withheld from all invoices. The vendor Q&A period runs July 14, 2026 at 2:15 p.m. EDT through July 27, 2026 at 2:00 p.m. EDT.