UNSPSC 43232403: Enterprise application integration software

Software to integrate application data and processes

UNSPSC 43232403 Enterprise application integration software is a Commodity code that captures state and local procurement of integration platforms, workflow automation systems, and data consolidation tools linking disparate enterprise applications. Recent opportunities show government buyers purchasing ITSM and CSM platforms (Valencia College, Florida), requirements database management systems (University of Texas at Austin), utilities billing and customer information systems (City of Augusta, Georgia), and modal capital improvement program management software (Florida Department of Transportation). The issuing bodies span higher education institutions, state departments, county utilities, and city engineering offices. Geographic concentration appears heaviest in Florida and Texas, with scattered activity in Georgia, California, Utah, and Washington. Scope typically includes cloud-hosted or on-premise SaaS solutions with API integration, third-party system connectivity, role-based access controls, compliance with accessibility standards (WCAG 2.1 Level AA, Section 508), and support for concurrent multi-user environments. Implementation services, data migration, staff training, and ongoing technical support are common contract add-ons.

Valencia College's RFI 202605 (posted October 19, 2026, response deadline August 26, 2025) seeks an IT Service Management and Customer Service Management platform capable of supporting service delivery, asset management, incident management, and project management with AI-powered chatbot integration, 99.9% uptime, and compliance with FERPA and PCI-DSS. The University of Texas at Austin's RFI on Requirements Database Management System (posted October 15, 2026, due October 22, 2026) targets commercial RDMS solutions for microcomputer databases. The City of Augusta, Georgia's RFP 26-275 (posted July 24, 2026, due August 26, 2026) seeks a cloud-based Customer Information System to manage approximately 75,000 utility accounts with integration to Itron Temetra AMI, Cityworks, and Esri ArcGIS. The Florida Department of Transportation's RFI (posted September 25, 2026, responses due October 9, 2026) requests cloud-hosted software to manage modal capital improvement grants across the full lifecycle from pre-award through project closeout, with integration to FDOT Work Program, Florida PALM accounting system, and Microsoft Project Suite. Most solicitations are RFIs or RFPs; no set-asides or preference programs are explicitly named across the sample, though opportunities remain open to certified small businesses and are subject to state-level requirements such as Florida Statutes Section 287.012.