CFSA - FY27 - DialPad Voice Application Services - CBE and Open Market

Closed State & local contract opportunity Posted

Solicitation number
Doc848327
State
District of Columbia
Responses due

Opportunity facts

NIGP code
UNSPSC codes
Points of contact

Opportunity details come from contracts.ocp.dc.gov. Updated .

About this opportunity

The District of Columbia Child and Family Services Agency is soliciting proposals for DialPad Voice Application Services under a FY27 contract vehicle with proposals due September 30, 2026. The procurement is open to both Certified Business Enterprises (CBE) and open-market vendors.

The scope encompasses voice application services via DialPad, a cloud-based unified communications platform. Beyond the CBE eligibility option, the source does not specify technical requirements, service levels, user counts, call volumes, integration points with existing systems, term length, or estimated contract value.

No incumbent is identified. The procurement timeline shows only the proposal due date; question deadline, pre-proposal conference, or anticipated award date are not stated. Evaluation criteria and any weighted scoring methodology are not provided in the available source material.

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