Ricoh USA Inc.

Ricoh USA Inc., a foreign-owned subsidiary of Japanese multinational Ricoh Company, Ltd., supplies multifunction devices, copiers, printers, scanners, document management software, and related maintenance and leasing services to federal agencies as a prime contractor on the GSA Multiple Award Schedule and under various single-award blanket purchase agreements. The company competes predominantly full-and-open without socioeconomic set-asides across its federal footprint.

Ricoh USA Inc.'s federal work centers on document imaging and office equipment solutions. Representative prime contracts include a $2.2 million definitive contract with the Department of Veterans Affairs Veterans Integrated Service Network 22 for software licensing of Ephesoft Transact and Nintex RPA solutions to automate fax processing, document capture, and metadata extraction at the San Diego VA Health Care System (awarded April 27, 2026); a $210,499 purchase order from the Internal Revenue Service for 75 Tecnau roll carts manufactured to exact specifications to transport rolls from pallets to printing machine unwinders at the Detroit facility (awarded June 3, 2026); and a $2,031,230.18 purchase order from Veterans Integrated Service Network 17 for Ephesoft Transact and Nintex Foxtrot RPA software licensing, installation, and support (awarded July 5, 2024). The company also holds a $1,047,064.80 single-award blanket purchase agreement with the Department of Veterans Affairs for medical media printers running through June 27, 2027, and a $5 million single-award BPA with the Department of the Treasury Bureau of the Fiscal Service for Ricoh ink and related office supplies through December 31, 2027.

Customer concentration is dispersed across federal agencies. The Defense Logistics Agency Document Services leads by potential value with 224 awards totaling $392.6 million for multifunctional device leasing across defense installations under the DLA Multi-functional Devices 2021-2026 IDIQ. The Department of Veterans Affairs Veterans Health Administration Veterans Integrated Service Network 12 accounts for 154 awards worth $29.2 million; Veterans Integrated Service Network 1 accounts for 142 awards worth $19.6 million. The Drug Enforcement Administration places the most individual orders by count (322 awards) but with modest potential value ($1.8 million combined), while the Department of Homeland Security Chief Procurement Officer and U.S. Citizenship and Immigration Services each hold substantial order volumes (286 and 205 awards respectively) with modest dollar magnitudes. The top five customer entities by potential value represent only 6% of the combined $8.43 billion portfolio, indicating highly distributed customer relationships.

Ricoh USA Inc.'s primary contracting vehicle is the GSA Multiple Award Schedule (GS-03F-0085U), which anchors 3,958 task orders totaling $1.17 billion in combined potential value. The vendor also positions on The Office Imaging and Document Solution vehicle (1,370 task orders, $110.9 million), the Indefinite Delivery Contract HSHQDC05D00003 (360 task orders, $10.8 million), a Department of Justice blanket purchase agreement for copier machine leasing and maintenance (340 task orders, $4.3 million), and the Army Copy Print and Scan IDIQ (306 task orders, $81.8 million).

Recent activity has trended downward. Awards totaled 130 in 2022, 113 in 2023, declined to 95 in 2024, recovered slightly to 97 in 2025, and stand at 13 in 2026 year-to-date. In the next twenty-four months, ninety-two awards with combined potential value of $27.5 million face ultimate completion and therefore recompete risk.

Ricoh USA Inc. is characterized primarily as a goods vendor. The Service Contract Inventory dataset captures only $487 thousand in SCI-reportable invoiced revenue across FY2022–FY2024 (all in FY2023), representing roughly 0.3 FTEs at median government-paid rates around $669.66 per hour. This minimal SCI footprint reflects that the vendor's federal work is predominantly equipment procurement, leasing, and supplies — categories excluded from SCI reporting — rather than labor-intensive service contracts. The company does not engage subcontractors meaningfully on federal service work tracked in SCI.

The federal award portfolio is almost entirely prime work: 7,013 prime awards (100%) against 11 sub-awards (0%). The three named sub-award records show Ricoh USA Inc. providing technical support services to Microtechnologies LLC on a VISN 10 bulk printing and mailing project (May 2026), standing as a sub to Triad National Security, LLC on the Los Alamos National Laboratory competitive management contract as a professional services sub (April 2025), and providing copier leasing and maintenance to Education & Training Resources LLC for a Montgomery Jewish Community Center engagement (January 2025). These represent incidental subcontract activity rather than a systematic teaming or feeder strategy.

Ricoh USA Inc. operates from primary locations in Exton, Pennsylvania and Malvern, Pennsylvania, with place-of-performance documentation showing work execution across hundreds of federal facilities nationwide. The vendor's corporate structure includes a named subsidiary, Presentation Products, Inc., also foreign-owned and for-profit. Federal award volume and dollar concentration in equipment leasing, copier maintenance, and printer supplies — aligned with NAICS 3344 (Photographic and Photocopying Equipment Manufacturing), 532420 (Office Machinery and Equipment Rental and Leasing), and 8111 (Computer and Office Machine Repair and Maintenance) — positions Ricoh USA Inc. as an established commodity supplier to the federal government competing across full-and-open procurements without set-aside protections.