RFP DOC Correctional Health ServicesBid Documents

The Indiana Department of Correction (IDOC), through the Indiana Department of Administration (IDOA), is soliciting proposals for comprehensive correctional health services to approximately 25,000–28,000 incarcerated individuals, including up to 1,000 Immigration and Customs Enforcement detainees, across eighteen adult facilities, three juvenile facilities, and ten parole districts, with proposals due October 5, 2026 and a mandatory pre-proposal conference on August 26, 2026. A 3% Indiana Veteran Owned Small Business (IVOSB) subcontractor participation goal applies, with respondents eligible to earn up to 5 points for meeting or exceeding the goal plus 1 bonus point; an additional 5 points are available under the Buy Indiana Initiative for qualifying Indiana companies.

The scope encompasses on-site primary care, urgent and emergent care, infectious disease management, infirmary care, dialysis, physical therapy, optometry, women's health, telemedicine, mental health and addiction recovery services, dental services, electronic health record management, off-site specialty care and hospital services, re-entry and discharge planning, county jail claims management, and administrative responsibilities including staff credentialing, training, and American Correctional Association accreditation maintenance. All services must comply with National Commission on Correctional Health Care standards, ACA standards, Indiana Department of Correction Health Care Services Directives, CDC recommendations, and applicable federal statutes. The vendor must establish regional administrative infrastructure with specified positions including Vice President of Operations, statewide Medical Director, Director of Nursing, and Behavioral Health Director. Staffing must meet minimum levels documented in the vendor's staffing matrix, with financial penalties of $10,000 per facility per week ($20,000 for intake facilities) for deficiencies exceeding staffing thresholds; backlogs exceeding twenty-five individuals trigger penalties. Outpatient medical claims are reimbursed at Medicare plus 4 percent; inpatient hospital claims under HIP 2.0 Medicaid require the vendor to reimburse IDOC approximately 33 percent quarterly. The vendor assumes costs for dialysis equipment, laboratory and imaging services, emergency transportation beyond state capacity, and all staffing increases beyond the minimum schedule. Performance standards require 90 percent or better pass rates across 485 established measures covering access to care, chronic disease management, emergency services, mental health, medication administration, pharmacy services, preventive services, and quality assurance; failure to meet 90 percent results in a 30-day cure period with minimum reimbursement of $10,000 per deficiency per facility if not corrected.

The incumbent vendor is Centurion Health of Indiana, LLC, under a contract expiring March 31, 2027. The contract term is three years from execution with two optional two-year renewal periods for a potential total of seven years. Pricing must be firm for 180 days from award and remain fixed throughout the initial three-year term with no inflation adjustments permitted. The vendor must submit a transition plan within 15 business days and a continuous quality improvement plan within 60 days of award. Written questions are due August 27, 2026 by 3:00 PM Eastern Time, with responses posted by September 11, 2026. Evaluation is scheduled for October 2026, with proposal discussions the week of November 2, oral presentations the week of November 16, Best and Final Offers the week of November 23, and award recommendation targeted for the week of November 30. Scoring is pass/fail on mandatory requirements, with short-listed proposals scored on Management Assessment/Quality (60 points) and Price (20 points), with the lowest cost proposal receiving 20 points and others normalized accordingly. Reference check forms and all proposal attachments must be submitted electronically by October 5, 2026 at 3:00 PM Eastern Time. Financial responsibility bonds or letters of credit equal to 5 percent of the total contract price are required prior to execution. Respondents must provide audited financial statements for the last four fiscal years or a formal declaration with CPA-certified verification of available funds.