Parking Citation System
Closed State & local contract opportunity
- Solicitation number
- 448
- State
- California
- Responses due
Opportunity facts
- Jurisdictions
- NIGP codes
- UNSPSC codes
- 80142000 Customer relationship management services
- 81112205 Database management system software maintenance
- 81112212 Customer relationship management software maintenance
- 81112213 Accounting software maintenance
- 81112217 Industry specific software maintenance
- 81112220 Server software maintenance
- 80142001 Customer data maintenance service
- 81112200 Software maintenance and support
- 81112201 Maintenance or support fees
- 81112204 Operating system software maintenance
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- 81112208 Security and protection software maintenance
- 81112215 Content management software maintenance
- 81112216 Educational or reference software maintenance
- 81112218 Network application software maintenance
- 43232314 Business intelligence and data analysis software
- 43232303 Customer relationship management CRM software
- 80161604 Information technology IT management services
- 81111811 Technical support or help desk services
- 81112203 Firmware patching or upgrade service
- 81112214 Content authoring and editing software maintenance
- 81161501 Software application administration service
- 81162009 Portal software as a service
- 81162011 Eye tracking software as a service
- 43231606 Business Process ERP (Enterprise Resource Planning)
- 71131022 Production system optimization service
- 81111802 Mainframe administration services
- 81112206 Information retrieval or search software maintenance
- 81112207 Video conferencing software maintenance
- 81112209 Development software maintenance
- 81112210 System management software maintenance
- 81112211 Enterprise resource planning software maintenance
- 81112219 Computer game or entertainment software maintenance
- 81112221 Point of sale software maintenance service
- 81112222 Facility operation and maintenance management software maintenance
- Points of contact
-
- Hassan Lecky hassan.lecky@santamonica.gov (310) 458-2201
- Kellee Mac Donald kellee.macdonald@santamonica.gov (310) 458-8797
Opportunity details come from procurement.opengov.com. Updated .
About this opportunity
The City of Santa Monica Police Department is seeking proposals for a comprehensive Parking Citation Issuance System to support approximately 200,000 annual parking citations issued by 30 Parking Enforcement Officers. The procurement requires a mobile citation solution compatible with iOS-based handheld devices and Zebra mobile printers that can integrate with existing city infrastructure, including multi-space meters, the California DMV, Automated License Plate Readers, payment verification machines, and the city's parking permitting system. The RFP was released on January 6, 2026, with a question submission deadline of January 13, 2026, and a proposal submission deadline of February 2, 2026, at 3:00 PM. The contract will be a firm-fixed agreement with an initial five-year term. Proposals will be evaluated across eight criteria totaling 100 points: Work Plans (15 points), Value Add/Breadth of Service (10 points), Project Team (10 points), Experience (15 points), Cost (20 points), Quality of Work/Technical Capabilities (15 points), System Usability (10 points), and Security and Data Privacy (5 points).
The current citation processor is Modaxo, and the City prefers a cloud-based back-end solution but will accept on-premises hosting with specified server requirements. Proposers must hold a City of Santa Monica business license if physically located in or conducting business within the city. The Living Wage Ordinance applies to contracts exceeding $54,200, requiring a minimum wage of $22.50 for covered employees. The City reserves the right to request best and final offers, select multiple vendors, or reject all proposals. Insurance requirements are comprehensive, including Commercial General Liability ($1,000,000 per occurrence), Automobile Liability ($1,000,000 per accident), Workers' Compensation, and Technology Professional Errors and Omissions/Cyber Liability ($1,000,000 per occurrence or $2,000,000 annual aggregate). The proposal will remain a firm offer for 180 days after the submission deadline, and successful vendors must comply with detailed data security requirements aligned with NIST, CIS controls, ISO/IEC, SOC 2, and ITIL standards.
Opportunity text
The City of Santa Monica, ("the City") is inviting proposals from qualified persons or firms interested in providing a Parking Citation Issuance System for the Santa Monica Police Department.
Files
| File | Type | Posted |
|---|---|---|
| Parking_Citation_System_(Addendum_#1_Revision).pdf | ||
| Parking_Citation_System.pdf | ||
| IT_Consultant_PSA_Insurance.docx | DOCX document | |
| City_of_Santa_Monica_VISA_Questionnaire.pdf | ||
| Software_Maintenance_Agreement_Template.docx | DOCX document | |
| Software_as_a_Service_Template.docx | DOCX document | |
| IT_Consultant_PSA_Insurance.docx | DOCX document | |
| Re__Parking_Citation_System.pdf | ||
| Software_Maintenance_Agreement_Template.docx | DOCX document | |
| City_of_Santa_Monica_VISA_Questionnaire.pdf | ||
| Re__Parking_Citation_System.pdf | ||
| Software_as_a_Service_Template.docx | DOCX document | |
| PSA_Template.docx | DOCX document | |
| Proposer Checklist.pdf | ||
| PSA_Template.docx | DOCX document | |
| Proposer Checklist.pdf |
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