RFP_ATT_5_Contractor__Past_Performance_Questionnaire.pdf

PAST PERFORMANCE QUESTIONNAIRE

SOLICITATION SPE605-18-R-0234

ATTACHMENT 5

In addition to the Past Performance Questionnaire Survey attachment, each offeror must also complete the questions below and return the responses with its offer.

Responses should be specific and provide concise, straightforward descriptions of the offeror’s capability to perform the contract. Responses shall be limited to three (3) single-spaced 8 ½ x 11 pages per question. No smaller than 10 point font may be used. Responses pertaining to past performance shall address the following (any areas you do not address shall be identified as “Not Applicable (N/A)”):

1. Address your ability to conform to previous contract requirements, specifications, and standards of good workmanship by providing quality product and service. Please provide specific examples.

2. Address your ability to meet delivery schedules, respond to administrative issues in a timely matter, and to complete a contract. Please provide specific examples.

3. Address your commitment to maintain an acceptable level of customer relations through performance and satisfaction. This includes the offeror’s history of reasonable and cooperative behavior, participation in problem identification, resolution, and preventive measures. Please provide specific examples.

4. Describe your general trends in contract performance. Specifically, provide the number of orders placed on each identified contract and the number of times you under delivered for each order.

Please provide specific examples.

5. Address problems encountered on the identified contracts and the ability to correct these problems. Demonstrate specific actions taken for each problem and the outcome of each situation.

Please provide specific examples.

6. Address your effectiveness of Project Management (to include use and control of subcontractors).

7. General Comments. Provide any other relevant performance information.

PAST PERFORMANCE QUESTIONNAIRE SURVEY

Solicitation# SPE60518R0234

Please complete this Questionnaire and e-mail or fax to Contract Specialist, E-MAIL: DLAEnergyFEPAB@dla.mil FAX: 571-767-8506.

We are currently in the process of preparing our proposal for the Defense Logistics Agency Energy, Solicitation Number SPE605-18-R-0234. As part of our proposal, we have listed you as a reference on our performance for this type of service with your agency/company under the previous/current contract listed below. Your input on our performance is therefore requested.

Please complete this Questionnaire and e-mail or fax to Contract Specialist, e-mail DLAEnergyFEPAB@dla.mil FAX: 571-767-8506.

Questionnaire is due to Mary Richardson no later than 12 October 2018; 5:00 PM, Eastern Standard Time (EST), Ft. Belvoir, VA Local Time. Questionnaire must be submitted directly to the Contract Specialist on company letterhead if faxed or emailed from a corporate email account.

If you will not be available on 15 or 16 October 2018 for verification of this past performance evaluation, please indicate another POC for the contacting officer to contact.

Alternate POC name: ________________________________________

Alternate POC phone number: _________________________________

Alternate POC e-mail address: _________________________________

Thank you.

NAME OF OFFEROR: ______________________________________________________________

Phone:_____________________________________ Fax: _________________________________

E-Mail: ____________________________________

I. Current or Historical Contract Information

CONTRACT REFERENCED:

1. Contract or Identifying Number: _____________________________________________________

2. Contract Value: ___________________________________________________________________

3. Period of Performance: _____________________________________________________________

4. Brief description of items provided: __________________________________________________

5. Name of Person Completing Questionnaire: ____________________________________________

Agency/Company: ________________________________________________________________

Title: __________________________________ Phone: ________________________________

E-mail: _________________________________________________________________________

II. EVALUATION: The following questions pertain to the contractor’s record of past (within the past three (3) years) and current performance. The information that you provide will be used in the awarding of a federal contract. Therefore, it is important that our information be as factual and accurate as possible. Please provide examples and/or explanations (use additional pages if necessary).

Please rate the Contractor utilizing the guide below. Explanatory narratives for as many responses as possible would be appreciated. These narratives need not be lengthy, just detailed.

Attach additional pages if more space is needed.

Evaluation Definitions –

The following definitions should be used in the assessment of Contractor performance.

EXCEPTIONAL

Performance EXCEEDS MOST contractual requirements. The performance of areas being assessed was accomplished with few minor issues or concerns.

VERY GOOD

Performance EXCEEDS SOME contractual requirements. The performance of areas being assessed was accomplished with few minor issues or concerns, for which the Contractor’s corrective actions were highly effective.

SATISFACTORY

Performance MEETS contractual requirements. The performance of the areas being assessed contains minor issues or concerns, for which corrective actions taken by the Contractor were effective.

MARGINAL

Performance MEETS SOME contractual requirements. The performance of the areas being assessed includes significant problems, issues, or concerns for which corrective actions taken by the Contractor were only somewhat effective.

UNSATISFACTORY

Performance DOES NOT MEET contractual requirement. The performance of the areas being assessed includes serious problems, issues, or concerns for which the Contractor’s corrective actions were ineffective.

NOT APPLICABLE

(N/A)

Performance information not recent or relevant as defined in the Solicitation. Unable to provide assessment.

Past Performance Evaluation

1) Compliance of Products, Services, Documents, and Related Deliverables to Specification Requirements and Standards of Good Workmanship?

Exceptional Very Good Satisfactory Marginal Unsatisfactory N/A

Performance

Comments, if any.

2) Effectiveness of Project Management (to include use and control of subcontractors).

Exception al Very Good Satisfactory Marginal Unsatisfactory N/A

Project Management

3) Assessment of the Contractor’s Ability to Provide Products in a Timely Manner?

Exception al Very Good Satisfactory Marginal Unsatisfactory N/A

Timeliness

Ability to Resolve Timeliness Problems

4) Assessment of the Contractor’s Ability to Meet Requirements of Fuel Delivery(ies) (Including

Packing, Marking, Etc) and the Overall Quality of the Delivery?

Quality of Shipments

5) Effectiveness in Forecasting and Controlling Estimated Costs (Use this Question on Cost Reimbursement Type Contracts Only).

Effective Cost Control

6) Contractor Commitment to Customer Satisfaction and Business-like Concern for its Customers’ Interest

Commitment

7) Your Overall Rating of Contractor’s Performance (Requirements, Schedule, And Price) on

Contract Being Assessed?

Exceptional Very Good Satisfactory Marginal Unsatisfactory

General Comments:

PART III. RETURN INFORMATION

Please return this completed Questionnaire via e-mail or fax to Mary Richardson, Contract Specialist, e-mail: DLAEnergyFEPAB@dla.mil FAX: 571-767-8506.

Thank you for your assistance.

GEORGIA R. DOTSON

Contracting Officer Direct Delivery Fuels DLA Energy