SP330021R5002 Attachment J.3 Performance Risk Assessment Questionnaire.docx

SP3300-21-R-5002

Attachment J.3

(WHEN COMPLETED)

FOR OFFICIAL USE ONLY

SOURCE SELECTION INFORMATION – SEE FAR 2.101 and 3.104

Performance Risk Assessment Questionnaire RFP Closing Date: As reflected in Section L of the solicitation

PART I - GENERAL PROGRAM INFORMATION

RELEVANT PREVIOUS CONTRACT -- IDENTIFICATION

Please provide a brief description of the services/supplies provided under the contract administered by your organization: ________________________________________________________________________________________________________________________________________________________________

. Contractor’s Role: ☐ Prime Contractor ☐ Subcontractor ☐ Key Personnel

Contract Original Dollar Amount: ____________________ Contract Current Dollar Amount: ____________________ Contract Original Period of Performance: ______________ Contract Current Period of Performance: ______________ Contractor/Company Name/Division: ____________________ Contract Place of Performance (Address): ____________________ Program Identification/Title: ____________________ Contract Number: ____________________ Contract Type: ____________________ Prime Contractor Name (if this was a subcontract effort): ____________________ Contract Award Date: ____________________ Forecasted or Actual Contract Completion Date: ____________________ Method of Acquisition (competitive or noncompetitive): ____________________ Nature of Award (initial or follow-on): ____________________ Nature of the Contractual Effort or Items Purchased: ____________________

NOTICE: WHEN COMPLETED, THIS QUESTIONNAIRE WILL BE CONSIDERED SOURCE SELECTION SENSITIVE INFORMATION IAW FAR 2.101 & 3.104.

RETURN INFORMATION:

A company that is interested in providing an offer on the solicitation has requested that you complete this performance risk assessment questionnaire. All completed questionnaires shall be submitted via email to the following government POC (Acquisition Specialist) by the proposal due date and time referenced in the solicitation: Eric Berns, eric.berns@dla.mil.

PART II – BACKGROUND

The RFP has been issued to solicit offers that would provide the best value to the Government for the requirements of the procurement. The specific RFP requirements may be referenced at beta.sam.gov.

The Requirements covered under this acquisition include, but are not limited to: A hybrid award with Firm-Fixed-Price (FFP), Cost-Plus-Fixed-Fee (CPFF), and Cost Reimbursement (CR), no fee, Contract Line Item Numbers (CLINs) to provide Chemical Management Services (CMS) that includes providing 3PL hazardous materials, Program Management, Inventory Management, and Site Management for DLA Aviation at and Fleet Readiness Centers Cherry Point NC, Jacksonville FL, and North Island CA.

PART III – QUESTIONNAIRE INSTRUCTIONS

This questionnaire covers topics that may not have been covered in reports found in the Contractor Performance Assessment Reporting System (CPARS) and is designed to provide basic information regarding the Contractor’s present/past performance results on the contracts they have been awarded with your company and your satisfaction with their performance.

RATERS PLEASE NOTE: Per DOD policy, a fundamental principle of assigning ratings is that contractors will not be assessed a lower than Satisfactory rating solely for not performing beyond the requirement of the contract.

Please use the following guide in preparing your response to the below questions:

Exceptional

Definition: Performance meets contractual requirements and exceeds many to the Government’s benefit. The contractual performance of the element or sub-element being assessed was accomplished with few minor problems for which corrective actions taken by the contractor were highly effective.

Note: To justify an Exceptional rating, identify multiple significant events and state how they were of benefit to the Government. A singular benefit, however, could be of such magnitude that it alone constitutes an Exceptional rating. Also there should have been NO significant weaknesses identified.

Very Good

Definition: Performance meets contractual requirements and exceeds some to the Government’s benefit. The contractual performance of the element or sub-element being assessed was accomplished with some minor problems for which corrective actions taken by the contractor was effective.

Note: To justify a Very Good rating, identify a significant event and state how it was a benefit to the Government. There should have been no significant weaknesses identified.

Satisfactory Definition: Performance meets contractual requirements. The contractual performance of the element or sub-element being assessed contains some minor problems for which corrective actions taken by the contractor appear to be or were satisfactory.

Note: To justify a Satisfactory rating, there should have been only minor problems, or major problems the contractor recovered from without impact to the contract. There should have been NO significant weaknesses identified.

Marginal

Definition: Performance does not meet some contractual requirements. The contractual performance of the element or sub-element being assessed reflects a serious problem for which the contractor has not yet identified corrective actions. The contractor’s proposed actions appear only marginally effective or were not fully implemented.

Note: To justify Marginal performance, identify a significant event in each category that the contractor had trouble overcoming and state how it impacted the Government. A Marginal rating should be supported by referencing the management tool that notified the contractor of the contractual deficiency (e.g., management, quality, safety, or environmental deficiency report or letter).

Unsatisfactory

Definition: Performance does not meet most contractual requirements and recovery is not likely in a timely manner. The contractual performance of the element or sub-element contains a serious problem(s) for which the contractor’s corrective actions appear or were ineffective.

Note: To justify an Unsatisfactory rating, identify multiple significant events in each category that the contractor had trouble overcoming and state how it impacted the Government. A singular problem, however, could be of such serious magnitude that it alone constitutes an unsatisfactory rating. An Unsatisfactory rating should be supported by referencing the management tools used to notify the contractor of the contractual deficiencies (e.g., management, quality, safety, or environmental deficiency reports, or letters).

Not Applicable

Definition: Did not apply to this acquisition; or, questionnaire respondent has no knowledge of, and/or did not observe, the contractor’s performance in this area.

PART IV - PERFORMANCE ASSESSMENT

TP1. Considering quality, reliability and timeliness, how effective was the Contractor’s Program/Project Manager with accomplishing all contract requirements and satisfying the needs of the customer?

SUPPORTING INFORMATION:

TP2. Considering quality, reliability, and timeliness, how effective was the Contractor’s performance managing risks associated with demand planning, inventory leveling, and procurement of hazardous materials to meet the customer’s requirements.

TP3. Considering quality, reliability, and timeliness, how effective was the Contractor’s Inventory Control Program that includes data management, receiving, tracking, storage, shelf-life management, inventory accuracy, issuing, dispensing, and delivery of hazardous materials.

TP4. Considering quality, reliability, and timeliness, how effective was the Contractor’s Site Management team with accomplishing all contract requirements and satisfying the customer’s requirements.

TP5. How effective was the contractor’s Quality Plan at meeting quality program requirements.

TP6. Identify any Acceptable Performance Levels (APL) or Key Performance Indicators (KPI) for this contract. How effective was the Contractor’s ability to meet and sustain?

PM1. How effective was overall contract management (including ability to effectively lead, manage, control, and deliver on-time)?

PM2. How reasonable and cooperative was the Contractor when dealing with customers (including the ability to communicate timely and successfully to resolve inquiries and complaints)?

PM3. How timely and effectively did the contractor resolve contract problems without extensive Government guidance?

P4. How effectively did the contractor perform the contract requirements without extensive Government oversight?

C1. How sufficient and timely was the contractor’s invoicing and providing accurate cost reports and adequate supporting documentation?

C2. How well did the contractor meet forecasted costs and perform within contract costs?

C3. How successfully did the contractor alert the Government of unforeseen costs before they occurred?

TR1. How effective was the Contractor in maintaining continuity of mission support while transitioning in resources and personnel to meet the Government’s contract full performance start date?

TR2. How effective was the Contractor’s Transition Plan and accomplishment of all proposed tasks?

TR3. How effective was the Contractor in maintaining continuity of mission support while transitioning out of the contract?

P1. How effective was the contractor’s personnel management approach in determining and ensuring an adequate number of qualified personnel were available to consistently perform the contract requirements within the proposed organizational structure?

P2. How effectively was the contractor able to hire and train a workforce that was qualified to perform the work required in this effort?

P3. How effective was the contractor in maintaining continuity of operations through cross-training, advancement training, and continuing education efforts throughout the contract period?

P4. How effective was the Contractor with employee compensation/incentives towards retaining a qualified workforce?

PART V: GENERAL COMMENT

Given what I know today about the contractor’s ability to execute what he promised in his proposal, I award to him today given that I had a choice.

REMARKS:

Respondent’s Agency: ____________________________________________ Respondent’s Position Title: _______________________________________ Respondent’s Contact Telephone: __________________________________ Respondent’s Email Address: ______________________________________

Respondent’s Signature Date

Thank you for your prompt response and assistance!

PART VI: RETURN INFORMATION: Email the completed questionnaire to the Acquisition Specialist, Eric Berns, at Eric.Berns@dla.mil.

All completed questionnaires shall be submitted via email to the Acquisition Specialist noted above by the solicitation closing date and time referenced in the solicitation.

(WHEN COMPLETED)

FOR OFFICIAL USE ONLY

SOURCE SELECTION INFORMATION – SEE FAR 2.101 and 3.104