J-1503010 Custodial (Amendment 0004).pdf

Section J – 1503010 Custodial

Attachment Number Attachment Title J-1503010-01 Definitions and Acronyms J-1503010-02 References and Technical Documents J-1503010-03 Service Level Standards J-1503010-04 Service Classes J-1503010-05 Mandated Service Classes for Hospitals and Clinics J-1503010-06 Custodial Inventory J-1503010-07 Fitness Center Cleaning and Disinfecting Schedule

Attachment J-1503010-01 Definitions and Acronyms

Definition/Acronym Description Ash Urn Receptacle specifically used for the disposal of cigarettes, cigars, and other smoking product waste.

Clean Free of dirt, dust, spots, streaks, graffiti, smudges, smears, litter, bugs, debris, liquids, and other foreign residue.

CDC Child Development Center a building or area used for the care of children.

Coffee Mess An area for beverage preparation either in a designated food preparation area or in the general work area.

Collection Point A designated interior or exterior perimeter area location where wastes are placed in waste containers by facility occupants for collection and removal by the Contractor.

Common Space Interior space(s) within a facility accessible and available for use by all occupants, e.g., entryways, foyers, lobbies, corridors/hallways, stairs, libraries, auditoriums, training rooms, restrooms serving such areas (excluding patient care areas), locker rooms and showers, storage rooms, conference rooms, elevators, lobbies, and break rooms/coffee mess spaces/kitchens/lunchrooms.

Debris Includes, but is not limited to, paper, cans, bottles, large limbs and branches, and other similar items.

Disinfect To cleanse of microorganisms by application of a chemical agent, also sanitize.

Dispenser A dispensing container, machine, etc. which is used to store and release products in single usage portions. Dispensers under this definition include but are not limited to paper towel dispensers, toilet paper dispensers, toilet seat cover dispensers, and soap dispensers.

Dust Free Spaces Areas requiring specific controls on emission of dust particles from cleaning processes or equipment.

Interior Glass Surfaces All glass, plexi-glass, transparent or semi-transparent plastic surfaces within a building. Including but not limited to: walls, doors, room dividers, display cases, etc.

Lunch/Break Room A room designated for use of employees to store, prepare, and consume meals.

Medical Admin Space Administrative and operational offices, cubicle and open admin areas, and work spaces located within an MTF.

Medical Common Space Entryways, hallways, stairs, conference rooms, libraries, auditoriums, training rooms, elevators, lobbies, and admin area restrooms located within an MTF.

Medical Patient Care Space

Examination room, treatment rooms, physical therapy spaces, in-patient rooms and toilets, duty room and staff restrooms in patient care areas located within an MTF.

MTF DoD term for Medical Treatment Facility Restroom A room or facility with sinks, urinals, toilets, showers and other similar fixtures.

Sanitary Free of microorganisms.

Service Class Category that describes frequency of work for each work item.

Sightly Attractive, tasteful, or pleasing to the sight and consistent with its intended purpose.

Space An area to receive janitorial services which may or may not be considered a room by common definition, e.g., definable sections of hallways, stairwells, lobbies, offices, entrances, and elevators.

Walk-off Mat Non-permanent floor or carpet covering typically placed at entrances and in high traffic areas to capture and reduce infiltration of dirt and water; also termed, Runner.

Waste Containers Trash receptacles, wastebaskets, trashcans, wastepaper baskets, or any container holding trash, paper, or refuse of any type.

Window Any glass opening on the exterior wall of a building or facility. Includes the interior and exterior of the glass, sill, frame; as well as the associated screens and storm windows.

Attachment J-1503010-02 References and Technical Documents

Reference Title http://www.jointcommission.org/ The Joint Commission (TJC) Standards for Hospitals and Clinics 29 CFR 1910.141 OSHA Standards for Restrooms 29 CFR-1910.1030 OSHA Standards for Bloodborne Pathogens Center for Disease Control and Prevention (CDC) Guidelines and

Recommendations for Prevention of Healthcare-Associated Infections

Attachment J-1503010-03 Service Level Standards

Work Item

Frequency Prestige Standard

Space Cleaning Emptying Waste Containers 2W W Emptying Recycling Containers 2W As needed1 Low Area Cleaning M Y High Area Cleaning Y Y Interior Window Cleaning Y N/A2 Exterior Window Cleaning Y N/A2 Window Blinds Cleaning Y N/A2 Entrance Cleaning W Y Interior Glass Surfaces Cleaning M Y Drinking Fountains Cleaning D D Lunch/Break Room Cleaning Cleaning and Servicing D W3 Emptying Food Waste Containers D D Floor Care Sweeping and Dust Mopping W M Vacuuming Carpets and Rugs W M Cleaning Walk-off Mats D W Spray Cleaning and Buffing 6Y 2Y4 Wet Mopping 2M 4Y4 Stripping, Coating, and Buffing 2Y Y4 Carpet and Rug Deep Cleaning Y Y/2 Restroom Services Restroom Cleaning S S Restroom Servicing S S Group Shower/Locker Room Cleaning Restrooms – clean and disinfect D D Restrooms – restock consumables and empty waste D D Wet mop and disinfect floors D D Spot clean locker surfaces, doors, & hardware D D Showers – clean and disinfect horizontal and vertical surfaces D D Showers – scrub/deep clean and disinfect vertical surfaces M M Machine clean/scrub and disinfect floors 2M 2M Building Perimeter Services Debris Removal W M Emptying Perimeter Waste Containers W 2M

LEGEND

S Once per Shift 6Y Six times per year D Daily 4Y Four times per year

3W Three times per week 3Y Three times per year 2W Two times per week 2Y Two times per year W One time per week Y One time per year 2M Two times per month Y/2 One time every two years M One time per month N/A Not provided as recurring service

Note 1: Desk-side recycling collection is not provided in administrative and operational spaces. Centralized recycling containers shall be provided and emptied as to prevent overflow.

Note 2: Services may be ordered by Custodial Service Order or non-recurring work.

Attachment J-1503010-03 Service Level Standards

Note 3: Lunch/break room area services are limited to stocking paper towels and soap dispensers, where present.

(Floor care in lunch/break room area is provided at the same frequency as the rest of the facility.)

Note 4: Intent is to have floor care events scheduled and performed every two months; therefore, spray cleaning and buffing should not be performed concurrently with quarterly mopping. Annual stripping, coating, and buffing shall be performed at six month intervals after spray cleaning and buffing and will replace one spray cleaning event for flooring surfaces where stripping and waxing is appropriate.

Attachment J-1503010-04 Service Classes

Work Item

Frequency by Service Class A B C D

Space Cleaning Emptying Waste Containers D 2W W W Emptying Recycling Containers D 2W W W Low Area Cleaning 2M M 4Y Y High Area Cleaning 2Y 2Y Y Y Interior Window Cleaning 4Y 2Y Y Y Exterior Window Cleaning 4Y 2Y Y Y Window Blinds Cleaning 4Y 2Y Y Y Entrance Cleaning 2W W M Y Interior Glass Surfaces Cleaning 2M M 4Y Y Drinking Fountains Cleaning D D D 3W Lunch/Break Room Cleaning Cleaning and Servicing D D W4 W4 Emptying Food Waste Containers

D D D D

Floor Care Sweeping and Dust Mopping 2W W 2M M Vacuuming Carpets and Rugs 2W W 2M M Cleaning Walk-off Mats D D 2W W Spray Cleaning and Buffing M 6Y 4Y 2Y Wet Mopping W 2M M 4Y Stripping, Coating, and Buffing 4Y 2Y 2Y Y Carpet and Rug Deep Cleaning 2Y Y Y/2 Y Restroom Services Restroom Cleaning S S S D Restroom Servicing S S S D Group Shower/Locker Room Cleaning

Restrooms – clean and disinfect D D D D Restrooms – restock consumables and empty waste

D D D D

Wet mop and disinfect floors D D D D Spot clean locker surfaces, doors, and hardware

D D D D

Showers – clean and disinfect horizontal and vertical surfaces

D D D D

Showers – scrub/deep clean and disinfect vertical surfaces

M M M M

Machine clean/scrub and disinfect floors

2M 2M 2M 2M

Building Perimeter Services Debris Removal 2W W M M Emptying Perimeter Waste Containers

2W W 2M 2M

LEGEND

S Once per Shift 6Y Six times per year D Daily 4Y Four times per year

3W Three times per week 3Y Three times per year 2W Two times per week 2Y Two times per year

Attachment J-1503010-04 Service Classes

W One time per week Y One time per year 2M Two times per month M/18 One time every 18 months M One time per month Y/2 One time every two years

Attachment J-1503010-05 Mandated Service Classes for Hospitals and Clinics

Certain tasks have sub-functions broken out beneath them. Frequencies of these sub-functions are mandate driven and must be completed as specified. Restroom floors shall be cleaned at the frequencies for floors in patient care areas regardless of location.

Areas Work Item High Traffic

Areas - Patient waiting areas and Pharmacies

Food Handling Areas - Break rooms, kitchens, coffee messes, lunch rooms, food courts, bars, cafeterias

Patient Care Areas - treatment rooms, in-patient rooms, and physical therapy areas

Space Cleaning Emptying Waste Containers D D 2D Emptying Recycling Containers D D 2D Low Area Cleaning 2W D 2W Wiping Down Furniture 2W D 2W Vacuuming Upholstery 2M W 2M Cleaning Walls, Doors and Partitions M W W Dust Metal Fixtures M W W Lunch/Break Room Cleaning D D D High Area Cleaning 2Y 2Y 2M Interior Window Cleaning 4Y 4Y 4Y Exterior Window Cleaning Y Y Y Window Blinds Cleaning 2Y 2Y 4Y Entrance Cleaning 2W 2W 2W Interior Glass Surfaces Cleaning W W W Drinking Fountains Cleaning S S S Floor Care Sweeping and Dust Mopping 3W D D Vacuuming Carpets and Rugs 3W D D Cleaning Walk-off Mats D D D Spray Cleaning and Buffing M M M Wet Mopping 3W D D Stripping, Coating, and Buffing 2Y 2Y 2Y Carpet and Rug Deep Cleaning 2Y 4Y 4Y Restroom Services Restroom Cleaning 2D 2D D Sanitizing Fixtures 2D 2D D Restroom Servicing D D D Group Shower/Locker Rooms Wet mop/disinfect floors D D D Machine clean/scrub and disinfect floors 2M 2M 2M Restrooms – cleaned and disinfected D D D Restrooms – consumables restocked and wasted emptied

D D D

Showers – clean and disinfect horizontal surfaces D D D Showers – clean and disinfect vertical surfaces M M M Spot clean locker surfaces, doors, and hardware D D D

Attachment J-1503010-05 Mandated Service Classes for Hospitals and Clinics

Building Perimeter Services Debris Removal 2W D N/A Emptying Perimeter Waste Containers 2W D N/A

Legend S Once per Shift 6Y Six times per year D Daily 4Y Four times per year 3W Three times per week 3Y Three times per year 2W Two times per week 2Y Two times per year W One time per week Y One time per year 2M Two times per month M/18 One time every 18 months M One time per month Y/2 One time every two years

ATTACHMENT J-1503010-06

Custodial Inventory

Custodial Inventory is provided as a separate attachment file named “J-1503010-06 Custodial Inventory.xlsx”.

Attachment J-1503010-07 Fitness Center Cleaning and Disinfecting Schedule

Work Item Frequency Fitness Floor Remove trash Daily Dust all horizontal surfaces Daily Clean and disinfect vinyl pads on equipment Daily Clean and disinfect equipment frames Daily Vacuum carpets and clean stains Daily Spot-clean mirrors Daily Wash and disinfect hard floor surfaces including all rubber floor surfaces Daily Clean HVAC vents Twice Monthly Clean light fixtures Twice Monthly Vacuum and deep clean under all equipment Twice Monthly Fully clean mirrors and glass surfaces Twice Monthly Deep clean flooring (e.g. rubber, tile, carpet, etc.) Quarterly or annually Clean wall surfaces thoroughly Annually Group Exercise Studios Remove any trash Daily Dry-mop wood floors Daily Dust all horizontal surfaces Daily Spot-clean mirrors and glass surfaces Daily Wash and disinfect rubber floor surfaces Daily Clean mirrors thoroughly Weekly Wet-mop wood floors Weekly Clean HVAC vents Twice Monthly Clean light fixtures Twice Monthly Clean audio equipment Twice Monthly Wash solid walls Quarterly or annually Refinish wood floor surfaces Annually Locker Rooms Clean and disinfect sinks, toilets, and urinals Twice Daily Remove trash and replace liners Daily Refill paper dispensers Daily Refill all soap and related dispensers Daily Dust all surfaces with lint-free cloth Daily Clean all mirrors and glass surfaces Daily Spot-clean locker surfaces, doors, and all exposed hardware Daily Clean and disinfect shower, sauna, steam room, and whirlpools Daily Vacuum carpets and clean stains Daily Dust-mop or sweep wood surfaces Daily Wet-mop and disinfect hard floor surfaces Daily Clean all hard surfaces by scrubbing with machine or similar brush Twice Monthly Clean and disinfect showers, steam room, sauna and whirlpool completely Twice Monthly Clean and dust all HVAC grills and vents Twice Monthly Clean light fixtures Twice Monthly Clean all waste receptacles Twice Monthly Clean and polish all wood surfaces Twice Monthly Refill air fresheners and dispensers Monthly Clean grout lines in showers Monthly Clean carpets with bonnet-style cleaner Quarterly Extraction-clean carpets Annually Wash down all walls Annually