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This document outlines the Naval Facilities Engineering Command's process for proper work classification. It provides definitions for different types of work orders and describes how to identify, enter, reclassify, and track work in the Maximo maintenance management system. It also establishes a process for facilities commands to annually update their Proper Work Classification Playbooks, which utilize mission dependency indexes to help determine work classifications. Playbook examples listed include those for EURAFSWA, FAREAST, HAWAII, MARIANAS, MIDLANT, NORTHWEST, SOUTHEAST, SOUTHWEST, and WASHINGTON.

The related federal contract opportunity is a solicitation from the Department of the Navy for base operations support services at the Naval Support Activity Northwest Annex in Chesapeake, Virginia. The solicitation seeks base operations support services and lists the contracting agency as the Naval Facilities Engineering Command.

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Last Updated: 02-AUG-16

B-15.6 Proper Work Classification Page 1 of 2

B-15.6 Proper Work Classification

Process Owner Team, Lead: Laurie Peterson (NAVFAC Atlantic)

Process Step Associated Procedure Resources

15.6.1 Identify the Type of Work Order Received at the Work Reception Desk and Reclassify if Necessary

Work Reception Desk Personnel/ Facilities Operations Specialist (FOS)/ Facilities Management Personnel:

Determine Work Type based upon:

o PW Work Type Definitions o Proper Work Classification Playbook which utilizes the Mission Dependency Index (MDI) rating of the building to help determine classification.

o Facilities Engineering Commands (FECs) that have implemented a centralized call center can utilize a Standard Operating Procedure (SOP) based on the Playbook concept.

PW Work Type Definitions

15.6.2 Enter Properly Classified Work Order into Maximo

Work Reception Desk Personnel/FOS/Facilities Management Personnel:

Populate all required fields in Maximo or other Maintenance program for importing into Maximo using BMS B-15.7 Work Tracking as a guide.

B-15.17 Work Tracking

15.6.3 Reclassify Work Order to Capture Any Additional Work Load Beyond What was Originally Intended

Work Reception Desk Personnel/FOS/Facilities Management Personnel:

If work order is improperly classified when it is initially created, a revision to the work order should be performed.

If additional work is performed while mechanic is in field, enter additional work orders to fully and properly capture the total workload.

15.6.4 Update Proper Work Classification Playbook

FEC Facility Management and Sustainment Personnel:

Maintain Proper Work Classification Playbooks.

Update their Playbooks annually.

Submit their annual Playbook revisions for inclusion in this Business Management System (BMS) process.

The Playbook submissions will be made

NAVAFC SAMPLE

Playbook

EURAFSWA Playbook

FAREAST Playbook

HAWAII Playbook

MARIANAS Playbook

MIDLANT Playbook

MIDLANT (MW)

Last Updated: 02-AUG-16

B-15.6 Proper Work Classification Page 2 of 2

Process Step Associated Procedure Resources through a Corrective Action Request (CAR). Playbook

NORTHWEST Playbook

SOUTHEAST Playbook

SOUTHWEST Playbook

WASHINGTON

Playbook

File details come from the government source that posted it. Updated .