IVSR Section C.pdf

INTERIM VOICE SWITCH REPLACEMENT

(IVSR)

STATEMENT OF WORK

DTFAWA-12-C-00055

DEPARTMENT OF TRANSPORTATION

FEDERAL AVIATION ADMINISTRATION

AIR TRAFFIC ORGANIZATION

COMMUNICATIONS (AJM-315)

April 2022

NOTE: The Voice Switch Replacement System (VSRS), Contract DTFAWA-12-C-00055, was awarded to Frequentis USA (FUSA) on September 12, 2012. The VSRS and the IVSR are both provided by FUSA. Except for the difference in system name, both systems are identical and use the FUSA VCS3020X voice switch and both comply with the IVSR System Specification (FAA- E-2993). In MOD 0001 to the VSRS Contract DTFAWA-12-C-00055, the name of the Project was changed to Interim Voice Switch Replacement (IVSR, Contract DTFAWA-12-C-00055).

Hereinafter, VSRS will be referred to as “IVSR”. All references to “VSRS” must mean “IVSR”.

All documentation produced hereinafter will use IVSR; all previously delivered documentation will be changed to IVSR when they are modified.

DTFAWA-12-C-00055 P00160

Table of Contents

C1.0 INTRODUCTION

C1.1 OVERVIEW

C1.2 PURPOSE

C2.0 APPLICABLE DOCUMENTS

C2.1 GOVERNMENT DOCUMENTS

C2.2 NON-GOVERNMENT DOCUMENTS

C2.3 SOURCES OF DOCUMENTS

C2.4 PRECEDENCE OF DOCUMENTS

C2.5 TERMINOLOGY

C3.0 CONTRACTOR TASKS

C3.1 PROGRAM MANAGEMENT

C3.1.1 Program Management Plan C3.1.2 Program Control

C3.2 CONFERENCES, MEETINGS, AND REVIEWS

C3.2.1 Post Award Conference C3.2.2 Program Management Review (PMR) C3.2.3 Technical Interchange Meetings (TIMs)

C3.3 MONTHLY STATUS REPORT (MSR)

C3.4 INTERIM VOICE SWITCH REPLACEMENT (IVSR) TEST PROGRAM

C3.4.1 Contractor Master Test Plan (CMTP) C3.4.2 Test Procedures C3.4.3 Conduct of Tests C3.4.4 Retest C3.4.5 Testbed

C3.5 IVSR PRODUCTION SYSTEMS

C3.6 INSTALLATION, INTEGRATION, AND ACCEPTANCE

C3.6.1 Site Installation Planning C3.6.1.1 Site Installation Management Plan (SIMP) C3.6.1.2 Site Survey C3.6.1.3 Site Installation Plan (SIP)

C3.6.2 Site Installation C3.6.2.1 Adds, Moves, and Changes C3.6.2.2 Packing, Shipping, Off-Loading, and Placement C3.6.2.3 IVSR Equipment Installation C3.6.2.4 Tools and Test Equipment C3.6.2.5 Electrical Installation and Cabling C3.6.2.6 IVSR Site Installation Constraints

C3.6.3 Site Acceptance C3.6.3.1 Site Acceptance Test (SAT) Retest C3.6.3.2 Site Acceptance Report (SAR)

C3.7 INTEGRATED LOGISTICS SUPPORT (ILS) PROGRAM

C3.7.1 ILS Program Requirements C3.7.2 ILS Management C3.7.3 Integrated Support Plan (ISP) C3.7.4 AGMG Engineering Services C3.7.5 Logistics Management Information (LMI) C3.7.6 Site Spares C3.7.7 Depot Spares C3.7.8 NAS System Asset Identification Report C3.7.9 Tools and Test Equipment C3.7.10 Technical Instruction Books

C3.7.11 Maintenance Concept C3.7.11.1 Site Level Maintenance C3.7.11.2 Depot

C3.7.12 Contractor Engineering/Technical/Maintenance Support Services C3.7.12.1 Pre-Acceptance Maintenance Support C3.7.12.2 Post-Acceptance Technical Assistance/On-Site Support

C3.7.13 IVSR and AGMGS 12-Month Warranty C3.7.14 Extended Warranty

C3.7.14.1 IVSR Extended Warranty C.3.7.14.2 AGMGS Extended Warranty and Support

C3.7.15 Failure Summary and Analysis Reports C3.7.16 Escrow Account C3.7.17 Government Furnished Equipment (GFE) C3.7.18 Diminishing Manufacturing Sources and Material Shortages

C3.8 TRAINING REQUIREMENTS

C3.8.1 IVSR Mobile Simulator Training Device (MSTD) Transport C3.8.2 IVSR MSTD Updates

C3.9 CONFIGURATION MANAGEMENT (CM) PLAN

C3.9.1 Configuration Control C3.9.2 Configuration Audits

C3.10 QUALITY CONTROL PROGRAM

C3.11 SECURITY REQUIREMENTS

C1.0 INTRODUCTION

C1.1 Overview The Interim Voice Switch Replacement (IVSR) Program is established to provide voice switches for newly constructed facilities (i.e., tower and terminal radar approach control (TRACON)) and to provide replacement switches for existing facilities until the next voice switch acquisition program is fielded. The Federal Aviation Administration (FAA) is presently evaluating all domains of voice switches as part of the Voice over IP Communication Enterprise (VoICE) program. The VoICE program is in the early stages of the FAA Acquisition Management System (AMS) acquisition process.

The IVSR Program will concentrate on acquiring FAA approved, tested and baselined voice switches and sustainment of IVSR and Air-to-Ground Media Gateway Systems (AGMGS) that are currently fielded in the NAS. The FAA contemplates an extension of the Firm Fixed Price (FFP), Indefinite Delivery/Indefinite Quantity (ID/IQ) contract for the production, delivery, installation, maintenance and sustainment of IVSR systems. The extension option periods are comprised of firm fixed price (FFP) and time and materials (T&M) contract line items. The duration of the extended contract will be a total of fifteen (15) years if all options are exercised.

The Contractor must utilize the existing support concepts for the voice switch system proposed to satisfy the IVSR build, test, delivery, install and life cycle support requirements.

C1.2 Purpose

This Statement of Work (SOW) identifies the tasks that the Contractor must perform to satisfy the FAA’s requirements described in the herein.

C2.0 APPLICABLE DOCUMENTS

C2.1 Government Documents

The following reference documents, version in effect when the vendors proposed FAA approved based line system was fielded, form a part of this SOW and are applicable to the extent specified herein. In the event a document referenced herein has been withdrawn or cancelled by the FAA, the document version in effect on the date of withdrawal or cancellation must be used.

a. Department of Transportation (DOT) Documents

DOT/FAA/CT-03/05 HF-STD-001, Human Factors Design Standard (HFDS), May 2003

b. Federal (FED) Standards

FED-STD-5(f) Standard Guide for Preparation of Proposed Item Logistics Data Records and Proposed Item Identifications by Government Suppliers

FEMA National Earthquake Hazard Reduction Act FEMA Handbook # 74 Reducing the Risks of Nonstructural Earthquake Damage FEMA Handbook # 356 NEHRP Prestandard and Commentary for the Seismic

Rehabilitation of Buildings FIPS PUB 102 Guideline for Computer Security Certification and Accreditation

c. Federal Aviation Administration (FAA) Documents

FAA

FAA

FAA

Acquisition Management System (AMS) Mission Need Statement Number 94: Terminal Voice Switch Replacement (TVSR) Bar Code Symbology described in the FAA Asset ID Process and Procedures Guide.

UCC/EAN Code GS1-128

(1) Specifications

FAA-C-1217f Electrical Work, Interior FAA-G-2100G Electronic Equipment, General Requirements

(2) Standards

FAA STD-019D Lightning and Surge Protection, Grounding, Bonding, and Shielding Requirements for Facilities and Electronic Equipment

FAA-STD-021 Configuration Management (Contractor Requirements) FAA Acquisition Management System Test and Evaluation Process

Guidelines

(3) Interface Requirements Documents (IRDs)

NAS-IC-51070000-1 Rev. A Interface Control Document - NAS Infrastructure Management System Manager/Managed Subsystem using the Simple Network Management Protocol Version 1 (SNMPv1)

NAS-IR-51070000 Interface Requirements Document - NAS Infrastructure Management System Manager

(4) FAA Orders & Notices

Order 1370.121A Information Security and Privacy Program and Policy Order 1379.89 Information Operations Condition Order 1600.1D Personnel Security (Appendix 9) Order 1600.69C Facility Security Management Program Order 1800.66 Configuration Management Policy Order 6000.30F National Airspace System Maintenance Policy Order 8040.4B Safety Risk Management

d. Military (MIL) Specifications and Standards

MIL-DTL-31000B Detail Specification Technical Data Package (TDP) MIL-HDBK-470A Designing and Developing Maintainable Products and Systems MIL-STD-129P Military Marking for Shipping and Storage MIL-STD-499 System Engineering Management MIL-STD-785B Reliability Program for Systems and Equipment Development and

Production MIL-STD-973 Configuration Management MIL-STD-1629A Procedures for Performing a Failure Mode Effects and Criticality

Analysis ANSI/EIA-649 National Consensus Standard for Configuration Management

C2.2 Non-Government Documents

The following documents form a part of this statement of work (SOW) and are applicable to the extent specified herein.

a. Standards

American National Standard Institute (ANSI) / American Society for Quality Control ANSI/ASQ Q-9001-2000 Quality Management Systems – Requirements

American Society for Testing and Materials ASTM-D3951 Standard Practices for Commercial Packaging

International Organization for Standardization/International Electromechanical Commission

(ISO/IEC)

ISO/IEC 15408 Common Criteria for Information Technology Security Evaluation Uniform Code Council, Incorporated / EAN International (UCC/EAN) UCC/EAN Code 128 Bar Code Symbology Standard

b. Other Publications

National Fire Protection Association, Inc. (NFPA)

NFPA-70 National Electrical Code

C2.3 Sources of Documents

Copies of this SOW and other applicable FAA specifications and standards may be obtained from the Contracting Officer. Requests must fully identify the documentation desired, i.e., document type (specification, Standard, Order), title, and date. Requests must cite the contract involved and purpose for the requested material.

Copies of unclassified Federal and military specifications and standards may be obtained at:

https://www.dsp.dla.mil/Specs-Standards/

American National Standard Institute (ANSI):

https://www.ansi.org/

International Organization for Standardization (ISO):

https://www.iso.org/standards.html

National Institute of Standards and Technology (NIST) documents can be obtained at:

https://csrc.nist.gov/publications

C2.4 Precedence of Documents

If the requirements of this SOW or subsidiary document(s) are in conflict, the SOW must have precedence. In the event of a conflict between FAA document(s) and military and Federal document(s), FAA document(s) must have precedence. The Contractor must immediately notify the Government Contracting Officer of any conflict(s) detected between any documentation used in this SOW.

C2.5 Terminology

Henceforth, all references to “Voice Switch Replacement System (VSRS)” must mean “Interim Voice Switch Replacement (IVSR)”. All references to “Government” will mean “FAA”.

C3.0 CONTRACTOR TASKS

The Contractor must build, test, deliver, install and provide life cycle support for IVSR equipment in accordance with the requirements contained herein.

The Contractor must prepare SOW deliverables in accordance with the contract data requirements list (CDRL) and the associated data item description (DID). Deliverables referenced throughout this SOW by their CDRL titles are to be performed in accordance with the CDRL of the same name even when the CDRL or DID number is not specified.

The Contractor must make maximum use of commercial-off-the-shelf/modified commercial-off-the-shelf (COTS/MCOTS) and non-developmental item (NDI) parts/components that have demonstrated high reliability. The Contractor must provide the Government copies of the data collected and the analysis performed that substantiates that the parts/components used in their proposed system have demonstrated high reliability. For purposes of this procurement, the term COTS must be understood to mean material available from a variety of sources as a commercial product and currently in use in the Government or commercial market place.

The Contractor must provide and deliver to the Government all COTS/MCOTS executable software, as part of the IVSR delivered by the Contractor in accordance with the following. The Contractor:

a. Must provide fully paid-up and transferable software licenses and the associated documents needed to maintain the computational software for all software delivered under the IVSR contract.

b. Must provide the Government with the authorization to prepare back-up copies of all software delivered with the IVSR without restriction under the purposes of the IVSR contract, with exception of commercial software where the Contractor is not entitled to make backup copies.

c. Must be responsible for the maintenance of the software beginning with the delivery of the first IVSR production system and during the warranty period for each IVSR installation, in accordance with the terms and conditions of the IVSR contract.

d. Must test and validate with Contractor prepared-Government approved test procedures all

IVSR software modifications and updates before they are delivered to the Government.

e. Must provide the Government copies of all the validated software updates and modifications (e.g., routine updates to improve performance, enhance maintenance operations, correct system shortcomings, etc.,) and the associated test procedures in accordance with the terms and conditions of the IVSR contract.

f. Must assist the Government in software verification, integration, and regression testing as specified in the IVSR contract.

g. Must describe the process for accommodating software upgrades and hardware technical refresh in the program management plan (PMP). (CDRL: PGM001)

The Contractor must make maximum use of Government approved CDRL documentation previously submitted by the Contractor for the system being proposed to satisfy the IVSR requirement.

C3.1 Program Management

The Contractor must maintain its existing management structure to plan, direct, and control all the activities necessary to meet the requirements of the IVSR SOW. The Contractor must assign a Program Manager who must have the responsibility for controlling and coordinating all work to be performed. The Program Manager must have the resources and the authority to ensure efficient and timely program execution and must be the single focal point within the Contractor’s activity for all required program tasks. The Program Manager must be prepared at all times to discuss, with the Contracting Officer (CO) and/or the Contracting Officer's Representative (COR), the current status of all contract requirements. The Contractor must continuously monitor the technical performance of the IVSR contract and of related subcontracts that are under the Contractor’s control.

C3.1.1 Program Management Plan

The Contractor must update, deliver and maintain the Program Management Plan (PMP) previously delivered and approved by the FAA for the system proposed to satisfy the IVSR requirement. (CDRL PGM001)

C3.1.2 Program Control

The Contractor must implement a system for program control, or in the event such a system already exists, must utilize that system for internal schedule performance, control, and measurement. The Contractor must determine the general management procedures to be used in each and all major program and functional areas. The Contractor must maintain total data management, including monitoring, reporting, status accounting, and correlating (e.g., Government change requirements versus implemented changes) all changes to the CDRL contents. The Contractor must maintain a database to track the status of all problem reports (hardware and software) and maintain records to verify corrective action. The Contractor must control the generation, receipt, approval, storage, and delivery of its sub-contractor’s data. The Contractor must ensure that its sub-contractor’s data satisfies all of the engineering, logistics, training, and technical requirements of the IVSR contract.

C3.2 Conferences, Meetings, and Reviews

As a part of its program management responsibilities, the Contractor must plan, support, conduct, and participate in the conferences, meetings, and reviews as described in the following subsections of this SOW. When the Contractor is the host, the Contractor must prepare and submit the proposed agenda (CDRL: ADM001) and the minutes (CDRL: ADM002) for Government approval. The Contractor must ensure the participation of its key and knowledgeable IVSR personnel to support the topics identified in the Government approved agenda. There must be a free exchange of ideas between the Contractor and the Government in order to establish IVSR program progress and to identify technical problems and the action plans required to resolve the problems in a timely manner.

The Government will be responsible for preparing the agenda/minutes for meeting(s) scheduled at other than IVSR Contractor facilities.

Unless otherwise agreed to by the Government, all conferences, meetings, and reviews described below to be held at the Contractor's facility must be understood to mean a Contractor facility located in the Continental United States (CONUS).

C3.2.1 Post Award Conference

The Contractor must plan, host, provide administrative support, and participate in a Post Award Conference (PAC) to be held at the Contractor’s facility following contract award. The Government will determine the actual date for the PAC, which is to occur not later than 30 days after the contract award date. During the PAC, the Contractor must brief its plans and schedule for satisfying each of the SOW requirements. (CDRLs: ADM001, ADM002)

C3.2.2 Program Management Review (PMR)

The Contractor must plan, prepare, conduct, and provide administrative support for program management reviews (PMRs). The first PMR must be held no later than 90 days after the PAC.

PMRs must be held at the Contractor’s facility, unless otherwise directed by the Government.

Each PMR must include a review of the IVSR schedule, Contractor program accomplishments (e.g., milestones met and slipped), status of CDRL deliverables, problems, open action items, and a discussion of its sub-contractor activities. The Contractor must ensure the participation of knowledgeable IVSR technical, logistics and training personnel, including sub-contractor personnel, for each of the topics identified in the agenda. (CDRLs: ADM001, ADM002)

C3.2.3 Technical Interchange Meetings (TIMs)

Technical Interchange Meetings (TIMs) may be scheduled by the Government or the Contractor to discuss any issues, e.g., technical, logistics, and training that require mutual resolution or further clarification. The Government or the Contractor must initiate written or telephonic notification of the need for a TIM no later than three days prior to the desired date for the TIM.

Unless otherwise specified by the Government, TIMs must be held at the Contractor’s facility. If the Government schedules a TIM at a location other than at the Contractor’s facility, the Government will pay for Contractor travel to the TIM location. (CDRLs: ADM001, ADM002)

Each TIM will have an average duration of one 8-hour day and are included in the Base and Option contract periods.

C3.3 Monthly Status Report (MSR)

The Contractor must prepare and deliver to the Government a Monthly Status Report (MSR) that provides an assessment of the program's progress, identifies problems encountered or foreseen, updates the program schedule, and provides the status of any open action items assigned to the Contractor during Technical Interchange Meetings (TIMs) or Program Management Reviews (PMRs). (CDRL: PGM002).

C3.4 Interim Voice Switch Replacement (IVSR) Test Program

The Contractor must appoint an experienced Test Manager to function as the Contractor’s test interface with the Government. The Test Manager must be responsible to the Contractor’s program manager for all aspects of testing as it relates to the IVSR contract.

The Contractor must maintain a test program to verify the system's physical, functional, and performance requirements both in the production facility and at each delivered site.

The Contractor must furnish equipment, space, test plans and procedures, and personnel to accomplish all testing performed in the Contractor’s facility and required for installing and testing the IVSR equipment.

C3.4.1 Contractor Master Test Plan (CMTP) The Contractor must update, deliver and maintain the Contractor Master Test Plan (CMTP) requirement. (CDRL TES001)

C3.4.2 Test Procedures The Contractor must deliver FAA approved Production Acceptance Tests (PAT) (CDRL:

TES002) and Site Acceptance Tests (SAT) (CDRL: TES003) test procedures used by the Contractor for the proposed IVSR system. No testing will commence until the PAT and SAT test procedures have been reviewed and approved by the Government. Unless otherwise directed by the Government, all procedures must have been written in accordance with Acquisition Management System (AMS) Test and Evaluation Process Guidelines, Appendix C, “Format and Content Guidance for T&E”, and must contain the step-by-step instructions for the set up/conduct of each test, and the collection of data during each test run. Test procedures for each test must include the data collection forms, discrepancy report forms (i.e., program trouble report (PTR), and test log data.

Where tests are repetitive in nature, such as PAT and SAT, the submittal of a single set of generic test procedures may be permitted with Government approval. Site-specific SAT procedures, however, must be provided for each IVSR location as part of the Site Installation Plan (SIP) (CDRL: IMP003).

The Contractor must deliver to the Government separate test procedures for each of the following tests:

a. Production Acceptance Test (PAT). The Contractor must deliver existing PAT (CDRL:

TES002) Test Procedures. The Contractor must conduct and the Government will witness PAT activities at the Contractor’s facility. The Contractor must deliver previously approved Government PAT procedures that are applicable to the Contractor’s proposed IVSR system.

The purpose of PAT must be to:

Verify that the production unit is configured to requirements established for the destination site.

Verify that production units conform to product baseline requirements.

(1) PAT entrance criteria requires:

Government FCA/PCA has been completed and the system has been confirmed to satisfy the Government’s baseline requirements. (CDRL: CMP002)

(2) PAT exit criteria require:

All Contractor production test cases applicable to the system under test have been successfully executed and witnessed by the Government.

All hardware configuration issues identified during PAT have been successfully resolved prior to completion of PAT.

The Government has evaluated all software issues identified during PAT and the Contractor has resolved the issues or the Government has approved the Contractor’s corrective action plan.

b. Site Acceptance Test (SAT): The Contractor must update and deliver SAT Procedures (CDRL: TES003) and conduct SAT at each IVSR location. The Contractor must submit previously approved Government SAT procedures that are applicable to the Contractor’s proposed IVSR system.

The purpose of SAT must be to:

Verify that installation and integration of the fielded system is consistent with approved plans.

(1) SAT entrance criteria requires:

Completion of PAT.

Completion of all installation activities.

Prior notification by the Contractor of intent to begin testing.

(2) SAT exit criteria require:

All hardware and site configuration issues identified during SAT have been successfully resolved or the Contractors corrective action plan has been approved by the Government.

The Government has evaluated all software issues identified during SAT and the Contractor has resolved the issues or the Government has approved the Contractor’s corrective action plan.

C3.4.3 Conduct of Tests

The Contractor must perform all testing required to verify the IVSR, as designed and implemented, satisfies the requirements. This testing must include Production Acceptance Tests (PATs) on each IVSR and Site Acceptance Test (SAT) at each IVSR location. All test documentation must conform to the format and content established by the Acquisition Management System (AMS) Test and Evaluation Process Guidelines, Appendix C, “Format and Content Guidance for T&E,”

The Contractor must conduct each test in accordance with following guidelines:

a. Tests must be conducted in accordance with the Contractor developed and Government approved test plans and procedures. Deviation from the approved procedures may occur at the direction of the Government. All deviations from the Government approved procedures must be noted in the test log and redlined on the working procedures document.

b. The Contractor must provide the Government a Notice of Intent to conduct test(s)

(CDRL: TES004).

For PAT and SAT, the Contractor must coordinate a test start date with the

Government prior to the start of testing.

All documentation (test plans and test procedures) related to the test to be performed must be approved by the Government prior to issuance of the Notice of Intent.

c. The Contractor must conduct a test readiness review (TRR) for the Government prior to the start of the initial PAT. Purpose of the TRR must be to verify the Contractor’s planning and preparation for the test(s). The Contractor must coordinate and prepare the agenda for the TRR and record and distribute the minutes of the TRR. (CDRLs:

ADM001, ADM002).

During the TRR, the Contractor must address the following topics:

Requirements changes. Identify and discuss all changes to the baseline configuration that have been incorporated into the proposed IVSR system and have impact on the test.

Design changes. Identify and discuss all changes to the Contractor’s baseline configuration design that have been applied since the Contractor’s last system was fielded, and may have impact on testing the proposed IVSR system.

Test plan changes. Identify and discuss all changes to the Government approved PAT procedures. Provide complete sets of Contractor prepared and Government approved test procedures to be used during the test and identify all procedure changes.

Dry run test cases, procedures, and results. Conduct informal dry runs of the test procedures.

Test resources. Provide an update on the status of test personnel, test equipment, and test facilities.

Test limitations. Identify all test limitations imposed by schedule, performance, or other program limitations.

System problems. Provide a summary of all pending discrepancy reports that must not be resolved prior to start of test.

Schedule. Provide a schedule for all of the planned test activities.

Documentation updates. Provide updates for all of the documentation to be used during the test.

d. Prior to the start of test, the system under test (SUT) must undergo a unit-under-test baseline physical configuration audit (PCA) by the Government. After the audit, the

Contractor must seal the system and establish the unit-under-test (UUT) baseline configuration. (CDRL CMP002)

e. The Government reserves the right to add or remove test observers during any phase of the testing.

f. The Contractor must maintain an official test log containing test identification, description of the unit-under-test, copies of the calibration certificates for all test equipment, date and time of test, procedures, collected results, and discrepancy reports.

The test log must also contain a record all changes to the unit-under-test configuration.

After the test has been correctly performed, the Contractor must sign and the Government will co-sign the test log and test results.

g. The Contractor must record all test discrepancies (i.e., Contractor deviation(s) from the

Government approved procedures without prior approval from the Government or the system failed the tests) in the test log and on a program trouble report (PTR) form. The PTR must identify the test procedure, the expected outcome, the actual outcome, and describe the circumstances for the discrepancy. The Contractor’s test director and the Government will sign the PTR report. The Contractor must obtain Government approval or deferral of the PTR prior to the continuation of testing. Contractor testing should be functionally partitioned to ensure easy analysis and resolution of PTRs. The Contractor must maintain a file of all PTRs and related Government request for clarifications. The Contractor must analyze the test results to determine if the results are acceptable. The Contractor’s quality assurance (QA) manager must report the results of the analysis and provide a recommendation(s) to the Government. The Government will decide whether or not to accept the results/recommendations or to require a retest.

h. The Contractor must submit requests for deviation(s) or waiver(s) to test requirements to the Government. The Government may defer requirements that cannot be verified during the current phase of testing. (CDRLs: CMP004, CMP005)

i. The Contractor must prepare a test report for the test conducted. The test report must include copies of the test log, completed/authenticated test data collection sheets, tests and PTR reports, and an analysis of the test data, in a Government approved Contractor format. The Contractor must prepare updated reports to include the data collected and analyzed for any Government directed retesting. The Contractor must deliver preliminary test reports within 15 days of completion of the test. (CDRL: TES005)

j. The Government reserves the right to witness all tests, informal or formal, of the IVSR system or any subpart thereof, and to review any or all test data and results, including Contractor dry-run tests data. The Contractor must permit the Government full and unencumbered access to all testing activities and related documentation.

C3.4.4 Retest

The Contractor must correct all IVSR failures/discrepancies identified during testing. The Government reserves the right to determine the scope of retest, i.e., complete retest, partial retest (e.g., testing to demonstrate discrepancies/failures noted during the test have been resolved/fixed), or no retest.

The Contractor must document all fixes for the discrepancies/failures discovered during testing, and retest and validate the fixes. The Contractor must coordinate the retest start date with the Government. The Government will determine the actual start date for the retest. During the coordination, the Contractor must provide a schedule and the agenda for the retest(s) and copies of the documentation supporting the retest, i.e., identification of the problem, the proposed modification, and the procedures that must be used during the test.

The retest must be conducted in accordance with the original procedures, or as modified and approved by the Government. Retest must be conducted in the presence of the Government.

The Government will witness all test and validate the test results collected. (CDRLS: TES002, TES003, TES005)

C3.4.5 Testbed

The Contractor must utilize its in-plant testbed system that currently supports the proposed IVSR to satisfy the Government’s and the Contractor’s IVSR testing and system support requirements.

The testbed must be available for use by the Government when required. The Contractor must maintain the testbed such that all fielded configurations or configurations currently in test at any FAA facility are readily available and can be replicated on the testbed system at any time.

The Contractor must maintain the system and ensure that it is in working condition at all times.

This maintenance must include all the labor and materials required.

C3.5 IVSR Production Systems

The Contractor must conduct Production Acceptance Test (PAT) at the Contractor’s facility on each IVSR system being delivered to the Government. The PAT must be conducted in accordance with the Contractor-developed and Government-approved test plan and procedures.

The Contractor must verify that each production system is free from manufacturing defects, and is substantially identical to the FAA approved baseline. The Government will witness PAT and perform a preliminary acceptance inspection on each production system at the Contractor’s facility. After the preliminary acceptance inspection, the Government will issue DOT/FAA Form 256, Inspection Report of Material and/or Services, with a notation that the system has been preliminarily accepted to the Contractor. Final Government acceptance will occur after the system has been installed and has successfully completed site acceptance test (SAT). At the completion of SAT, the Government’s Technical On-Site Representative (TOR) will sign the final DOT/FAA Form 256, as appropriate.

C3.6 Installation, Integration, and Acceptance

The Contractor must provide the personnel, tools and test equipment, software, materials, and services required to install, integrate, and test the IVSR. The Contractor must provide full-time supervision and direction of Contractor/sub-contractor personnel during all phases of the installation activity. The Contractor must assign a site installation manager to function as the Contractor’s on-site interface with the Government. The site installation manager must be responsible to the Contractor’s program manager and must be responsible for integration, control, and coordination of all installation activities.

C3.6.1 Site Installation Planning

The Contractor must update, deliver and maintain the Site Installation Management Plan (SIMP) requirement. (CDRL: IMP001)

C3.6.1.1 Site Installation Management Plan (SIMP)

The SIMP must include the Contractor’s approach to managing and implementing the installation, integration, and acceptance testing of the IVSR. When approved by the Government, the SIMP must be used as the guideline for the coordination and conduct of all installation activities.

The Contractor must include a set of site survey worksheets and checklist as part of the SIMP.

The site survey checklist must identify the key technical elements of information required by the Contractor to configure and to properly install the IVSR at each site. These key elements include the availability and location of power, communication lines and interfaces, cabling, grounding, and ducting, and requisite Government modifications (e.g. facility modifications required to allow access for installation of cable, conduit, and back room and position equipment).

Government and Contractor personnel performing IVSR site surveys must use the FAA approved site survey worksheets. (CDRL: IMP001)

C3.6.1.2 Site Survey

The Contractor must conduct a detailed site survey in conjunction with designated Government representatives to determine each site’s IVSR configuration and Contractor/Government site preparation requirements. The Contractor must use the Government approved site survey worksheets developed and delivered as part of the SIMP (CDRL: IMP001). The Contractor must begin the conduct of the site survey within 15 days of receipt of the Government order.

While performing site survey activities, Contractor personnel must abide by all Government security requirements in effect at the site.

The Contractor must deliver the completed site survey report (SSR) (CDRL: IMP002), including the completed site survey worksheets, to the Government.

C3.6.1.3 Site Installation Plan (SIP)

After receiving formal Government comments to the site survey report, the Contractor must prepare a site-specific Site Installation Plan (SIP) (CDRL: IMP003). The SIP must contain the detailed narrative, drawings, graphics, and material requirements necessary to receive, install, integrate, check out, and test the IVSR, including the site-specific checklist of implementation activities to be completed by the Contractor. The SIP must also identify any required Government equipment and resources not previously listed as being provided by the Government (i.e., Government Furnished Equipment/Property).

The SIP must contain SAT procedures (CDRL: TES003) tailored to the site’s specific IVSR configuration. The SIP must also list any site-specific equipment delivery, equipment installation, and security requirements/restrictions/limitations identified by Government site personnel during the site survey.

C3.6.2 Site Installation The Contractor must be responsible for all Contractor IVSR site installation activities as specified in the IVSR contract.

C3.6.2.1 Adds, Moves, and Changes

The Contractor must provide personnel with the appropriate labor category to provide services at facilities where IVSR hardware is being, has been, or will be installed by the Contractor. The technicians provided by the Contractor must be familiar with operation and maintenance of the IVSR system and must be responsible for supervising the general labor category personnel when used. The services must include adding, moving, and changing IVSR hardware or associated equipment. These services must be exclusive of those provisioned under the fixed price provisions of the IVSR contract and must be covered by task orders under CLINs X027 through X033 (Engineering/Technical/Maintenance Support).

C3.6.2.2 Packing, Shipping, Off-Loading, and Placement

The Contractor must be responsible for the packing, shipping, and delivery of all IVSR equipment and material from the Contractor’s facility to the designated Government facility.

The Contractor must be on-site to accept delivery of the equipment and must provide any material handling equipment (MHE) required for off-loading and moving the equipment from the receiving dock to the location where it is to be staged/installed. The Contractor must remove all

IVSR equipment packing and shipping materials and other installation generated trash from the site.

The Contractor must include a copy of each shipment’s packing list and site specific bill of materials (BOM) with each shipment and must provide a copy of each packing list and site specific BOM to the addressees specified by CDRL IMP005.

C3.6.2.3 IVSR Equipment Installation

The Contractor must physically install all IVSR equipment, including backroom equipment racks and position equipment, in the Government designated locations within the facility. The Contractor must supply all mounting hardware and tools necessary to attach the IVSR equipment to rack assemblies, facility flooring, or other connection points as required.

During the IVSR installation, the Contractor must amend all site-specific Contractor generated drawings to reflect any adds, moves, and changes. This amending process applies to all site-specific Contractor generated drawings that were site adapted during installation. The Contractor must provide a revised/final version of the IVSR as built and installation drawings to the Government as part of the site acceptance report (SAR). (CDRL: IMP004)

All installation work must be accomplished in accordance with the National Earthquake Hazard Reduction Act of 1977, FEMA Handbook #74, Reducing the Risks of Nonstructural Earthquake Damage, and FEMA Handbook #356, NEHRP Pre-standard and Commentary for the Seismic Rehabilitation of Buildings.

The Government will be responsible for the removal and disposal of the displaced switch.

C3.6.2.4 Tools and Test Equipment

The Contractor must provide all the tools, test equipment, and test jigs required to install, test, and maintain the IVSR system until the Government accepts it.

C3.6.2.5 Electrical Installation and Cabling

The Contractor must provide and install all cabling, wiring, connectors, and associated hardware within the IVSR and between the IVSR and the Government provided demarcation point for connection to external equipment, communications and power. This includes Contractor furnished electrical cabling and connectors for all special test equipment. The Contractor must supply all the tools and test equipment needed to install and checkout the electrical cables. All electrical work must be accomplished in accordance with NFPA-70, local codes (if applicable).

C3.6.2.6 IVSR Site Installation Constraints

The Contractor, as described in the SIP (CDRL: IMP003), must perform all installation activities in such a way that there is minimum impact on the site’s operations. The Contractor must make adequate provisions in personnel staffing and procedures to prevent conflicts with Government activities. The Government will endeavor to permit Contractor installation and checkout to proceed during normal facility operational hours, but cannot guarantee that Contractor installation activities will always be accommodated during normal facility operating hours. The Government’s technical onsite representative (TOR) will determine the Contractor’s work hours on site.

While performing installation activities, Contractor personnel must abide by all Government security requirements in effect at the site.

The Contractor must participate in a Government in briefing at each site prior to initiating installation activities. The Contractor must also participate in a Government out-briefing at the completion of each installation before departing from the facility.

C3.6.3 Site Acceptance

The Contractor must perform a Site Acceptance Test (SAT) to demonstrate that the IVSR is operational, functions in accordance with the approved FAA approved baseline, and is installed in accordance with the approved site installation plan. The IVSR system under test must meet the performance parameters, standards, and tolerances specified the approved IVSR baseline.

The Government will witness the SAT.

The Government will determine whether the Contractor must retest any discrepancies found and not resolved during SAT (See Section 3.6.3.1 below).

Final acceptance of the system by the Government will occur after successful completion of site acceptance test/retest, and must be documented in the Site Acceptance Report (SAR). (CDRL:

IMP004)

C3.6.3.1 Site Acceptance Test (SAT) Retest

The Contractor must fix all IVSR failures/discrepancies identified during SAT. The Government reserves the right to determine the scope of retest, i.e., complete SAT retest, partial retest (e.g., testing to demonstrate discrepancies/failures noted during the initial SAT have been resolved/fixed), or to require no SAT retest.

The Contractor must document all fixes for the discrepancies/failures discovered during SAT, and retest and validate the fixes. The Contractor must coordinate the retest start date with the Government prior to the proposed start of the retest. With the notification, the Contractor must provide a schedule and the agenda for the test(s) to be performed and copies of the documentation supporting the fixes and any resulting modifications to the Government.

The retest must be conducted in accordance with the original procedures, or as modified and approved by the Government. Retest must be conducted in the presence of the Government, who will witness all tests and validate the test results collected. (CDRL: TES003, TES005)

C3.6.3.2 Site Acceptance Report (SAR)

The Contractor must prepare and deliver a site acceptance report (SAR) that must include the results of the site acceptance test, the final as-built set of drawings, and the performance settings of the IVSR equipment to the Government. (CDRL: IMP004)

C3.7 Integrated Logistics Support (ILS) Program

C3.7.1 ILS Program Requirements

The Contractor must maintain an ILS program to support the requirements contained in this SOW. The objectives of the Contractor’s ILS program must be to manage, execute, and integrate support tasks stated in the FAA Acquisition Management System (Section 6:

Integrated Logistics Support) with the production, testing, and installation requirements of the

IVSR.

C3.7.2 ILS Management The Contractor must designate a ILS manager to function as the Contractor’s point of contact for interface with the Government on all matters related to the Contractor’s IVSR ILS Program. The ILS manager must be responsible to the Contractor's IVSR program manager for all ILS related requirements and must be at a management level commensurate with managers of hardware development, engineering, and engineering specialty disciplines.

C3.7.3 Integrated Support Plan (ISP)

The Contractor must update, deliver and maintain the Integrated Support Plan (ISP) previously delivered and approved by the FAA for the system proposed to satisfy the IVSR requirement.

The ISP must detail the Contractor’s plan for managing the ILS program for the IVSR program life cycle. The ISP must include the Contractor’s plan for hardware and software technical refresh that may result from technology changes. (CDRL: LOG001)

C3.7.4 AGMG Engineering Services

As ordered by Task Order, the Contractor must provide services to support upgrades and modifications of the AGMGS. The Contractor must provide engineering and program management services as required.

C3.7.5 Logistics Management Information (LMI)

The Contractor must update, deliver and maintain the LMI data products previously delivered and approved by the FAA for the system proposed to satisfy the IVSR requirement. The data products must represent the system design configuration including systems, subsystems, components, assemblies, subassemblies, support and test equipment, and training equipment required by the IVSR. (CDRL: LOG002)

C3.7.6 Site Spares

The Contractor must prepare and deliver to the Government a list of recommended site replaceable spares, assemblies, and consumables for the IVSR configuration at each site. The list must be in Contractor format and must include each LRU noun nomenclature, NSN, part number, manufacturer’s CAGE code, and the unit price that must be charged to the Government, mean-time-between-failure (MTBF), and recommended quantity for each LRU. The Government reserves the right to order all, more than, less than, or none of the items and quantities recommended. (CDRL: LOG003)

The Contractor must deliver the site spares with the system ordered by the Government or not later than the start of Contractor conducted SAT.

C3.7.7 Depot Spares As ordered by the Government, the Contractor must package and ship the depot spares in accordance with the IVSR Contract, Section D, Packaging and Marking.

C3.7.8 NAS System Asset Identification Report

The Contractor must use the bar code symbology standard, UCC/EAN code 128, to identify contract assets at the line replaceable unit (LRU) level. For each LRU bar coded asset, the Contractor must provide the following types of information:

Manufacturer's part number per LRU Manufacturers' serial number per LRU LRU circuitry revision level LRU software release level LRU repair, maintenance, and revision data Ancillary equipment items

The Contractor must also provide system-level data such as:

Major system components or enclosures Component / enclosure descriptive data

System configuration Any other associated data

LRU’s may consist of circuit boards, modules, cable assemblies, motors, power supplies, etc.

Ancillary equipment may consist of personal computer data terminals, displays, test rigs, etc.

System components or enclosures may consist of cabinets and mounting assemblies.

The Contractor must utilize the FAA’s Bar Code Asset Tracking System (BCATS) database or equivalent COTS package to manage the contract asset detail data for each category of asset from point of acquisition to production and delivery.

The Contractor must prepare and deliver a report that contains a listing of all assets that have been identified with a bar code label. The report must include all of the data elements considered for bar coding as specified in the DID. (CDRL: LOG005).

C3.7.9 Tools and Test Equipment

The Contractor must prepare and deliver to the Government a list of all the tools and test equipment (T&TE), both common and special, that are required by a trained maintenance specialist to inspect, test, calibrate, service, and repair the IVSR on-site. The list must include the tools and test equipment required to perform authorized site maintenance tasks (e.g., fault isolation and replacement to the LRU level) and services. The list must be in Contractor format, include a section for all common and a section for all special T&TE, provide a detailed description of each tool and test equipment, the tool/test equipment part number and the manufacturer’s CAGE code, and the quantity required at each site to support the IVSR. The Contractor must ensure that the T&TE data on the list agrees with the T&TE information contained in IVSR technical documentation, e.g., the maintenance manual. (CDRLs: LOG004)

The Contractor must minimize the requirement for special/specialized tools and test equipment (ST&TE). ST&TE is defined as items having single or peculiar application, are not commercially available, and are specifically built to service, test, adjust, and maintain specific IVSR components and subsystems.

The Contractor must deliver with the site’s IVSR equipment a complete set of ST&TE required for site maintenance including test cables, connectors, extender kits, adapters, software, documentation, and all other ancillary items required to permit use of the special test equipment with IVSR hardware, firmware, and software.

C3.7.10 Technical Instruction Books

One set of the approved FAA Technical Instruction Books (TIBs), i.e. Operator’s, System Administrator’s Handbook, Configuration, and Maintenance Manual Volume I, and associated COTS/NDI OEM documentation must be delivered with each IVSR. If the Government has accepted responsibility for maintaining the TIBs, the Contractor must coordinate the delivery of the TIBs with the Government. When ordered by the Government, the Contractor must provide changes pages for the TIBs and COTS/NDI OEM documentation.

C3.7.11 Maintenance Concept

The IVSR must be supported by site level maintenance, engineering support (2nd level), and contractor depot supporting of the Extended Warranty and DMSMS programs.. This concept assumes the use of modular designed equipment, which enables site level personnel to correct equipment failures on-site by replacing the faulty line replaceable unit (LRU).

C3.7.11.1 Site Level Maintenance

As ordered by the Government, site maintenance must consist of all the maintenance activities performed on equipment while it is installed in its operating environment and includes both corrective and preventive maintenance actions, the installation of authorized/approved electronic equipment modifications (EEMs), and the services associated with equipment certification. The Contractor must be responsible for maintenance at an IVSR site until the completion of site acceptance test (SAT) and acceptance by the Government.