TRLS_Sec_J-Atch_L-7_Past_Performance_Questionnaire_Final_RFP.PDF

PAST PERFORMANCE QUESTIONNAIRE

THREAT REDUCTION LOGISTICS SERVICES

SOLICITATION NUMBER: HDTRA1-17-R-0027

WHEN FILLED IN THIS DOCUMENT IS SOURCE SELECTION SENSITIVE INFORMATION IAW FAR 3.104

PLEASE RETURN THIS COMPLETED QUESTIONNAIRE BY 01 JUNE 2018 TO THE DEFENSE THREAT

REDUCTION AGENCY (DTRA) VIA EMAIL TO:

dtra.belvoir.j4-8.mbx.commercial-logistic-services@mail.mil

SECTION 1: CONTRACT IDENTIFICATION

A. Contractor:

B. Cage Code of contractor contract was awarded to:

C. Role (check): Prime Subcontractor Teaming Partner

Other (specify)

If subcontractor, teaming partner or other, who is the Prime? ___________________________

D. Contract Number:

E. Contract (Cost/Fee) Type:

F. Contract Clearance Requirement (e.g. Unclassified, Secret, Top Secret):

G. Was this a competitive contract? Yes _____ No _____

H. Period of performance:

I. Initial contract cost:

J. Current/final contract cost:

K. Reasons for differences between initial contract cost and final contract costs:

L. Description of service provided:

UNCLASSIFIED

TRLS [HDTRA1-17-R-0027] Section J, Attachment L-7

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SECTION 2: CUSTOMER OR AGENCY IDENTIFICATION

A. Customer or agency name:

B. Customer or agency description (if applicable):

C. Geographic description of services under this contract, i.e. local, nationwide, worldwide, other Commands:

SECTION 3: EVALUATOR IDENTIFICATION

A. Evaluator's name:

B. Evaluator's title:

C. Evaluator's phone and email:

D. Number of years evaluator worked on subject contract:

SECTION 4: EVALUATION

Please indicate your satisfaction with the contractor’s performance by placing an “X” in the appropriate block using the scale provided to the right of each question. This scale is defined as follows:

Adjectival Rating Letter Code Description (FAR 42.1503 Table 42-1) Exceptional E Performance meets contractual requirements and exceeds many to the Government’s benefit. The contractual performance of the element or sub-element being evaluated was accomplished with few minor problems for which corrective actions taken by the contractor were highly effective.

Very Good V Performance meets contractual requirements and exceeds some to the Government’s benefit. The contractual performance of the element or sub-element being evaluated was accomplished with some minor problems for which corrective actions taken by the contractor were effective.

Satisfactory S Performance meets contractual requirements. The contractual performance of the element or sub-element contains some minor problems for which corrective actions taken by the contractor appear or were satisfactory.

Marginal M Performance does not meet some contractual requirements. The contractual performance of the element or sub-element being evaluated reflects a serious problem for which the contractor has not yet identified corrective actions. The contractor’s proposed actions appear only marginally effective or were not fully implemented.

Unsatisfactory U Performance does not meet most contractual requirements and recovery is not likely in a timely manner. The contractual performance of the element or sub-element contains a serious problem(s) for which the contractor’s corrective actions appear or were ineffective.

NOTE: N/A (not applicable) should be used if the ratings are not going to be applied to a particular area for evaluation.

UNCLASSIFIED

TRLS [HDTRA1-17-R-0027] Section J, Attachment L-7

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TECHNICAL PERFORMANCE E V S M U N/A

T-1 | Requirements: The Contractor fulfilled the technical requirements in the Statement of Objectives (SOO), Statement of

Work (SOW), or Performance Work Statement (PWS)

T-2 | Innovation: The Contractor brought innovative processes, methodologies, business practices, and tools to your program

T-3 | Problem Solving: The Contractor was innovative in solving problems that came up

T-4 | Materials Transit: Perform world-wide materials transportation, consolidation warehousing, storage, and import/export procedures pursuant to Export Administration

Regulations (EAR) and International Traffic in Arms Regulations

(ITAR)

T-5 | Customs Clearance in a Technical Aid Environment:

Coordinate export/import procedures and customs clearance in accordance with program agreements, Status of Forces Agreements

(SOFA), and other diplomatic notes, as applicable, to ensure relief from duties, taxes, fees, value-added taxes (VAT), permit requirements, & other applicable levies

T-6 | Procurement: Provide ad-hoc purchases of equipment, services, and support incidental to mission requirements with capability to internationally source from local or regional vendors

T-7 | Global Travel Logistics: Provide support to delegations, training collaborators, sponsored conference attendees, and other program sponsored travelers

T-8 | Language Interpretation: Provided high-level consecutive and/or simultaneous interpretation services in multiple languages throughout the world. Interpreting performance reflected communication accuracy levels consistent with skill sets possessed by highly educated native/near native speakers

T-9 | Simultaneous Interpreting and Other Equipment:

Provided simultaneous and other associated interpreting equipment

(e.g., booths, microphones) as required to facilitate language support at meetings, seminars, and conferences worldwide.

T-10 | Document Translation: Translated various types of documents and content of audio/video media on a broad range of technical subjects. Translated products reflected accuracy levels in both the original and target languages consistent with skill sets possessed by highly educated native/near native writers and/or editors. Provided professional quality desktop publishing (DTP) for translation tasks, copying services, as well as delivery of hard copy translated products worldwide.

T-11 | Enterprise Management System: Provide a web-based, scalable, password-protected, workflow system for requesting, tracking, and reporting of shipping activity, import/export documentation, personnel travel, bills of material, purchase orders, and language requests

Please provide a summary of the Cost ratings provided, including particular attention to E (Exceptional), V (Very

Good), S (Satisfactory), M (Marginal), U (Unsatisfactory), or N/A (Not Applicable) to help clarify responses to the questions above (use additional sheets, if necessary):

UNCLASSIFIED

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MANAGEMENT APPROACH E V S M U N/A

M-1 | Personnel Management: Ability to recruit, staff, train, and replace qualified personnel with appropriate expertise

M-2 | Metrics and Reporting: Ability to track and accurately report all required metrics, reports and meeting/conference minutes

M-3 | Risk Management: Ability to identify, mitigate, and manage challenges that place performance at risk

M-4 | Subcontractor: Ability to collaborate with and manage the work of qualified subcontractors was appropriate

M-5 | International: Ability to manage a complex project in international markets, particularly in Low-Income Countries (LIC) and Lower-Middle-Income Countries (LMIC)

Please provide a summary of the Cost ratings provided, including particular attention to E (Exceptional), V (Very

Good), S (Satisfactory), M (Marginal), U (Unsatisfactory), or N/A (Not Applicable) to help clarify responses to the

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TRANSITION PLANNING E V S M U N/A

TP-1 | Personnel: The Contractor’s effectiveness in maintaining mission support during transition as personnel were being phased in/out?

TP-2 | Resources: The Contractor’s effectiveness in maintaining mission support during transition as other support resources were being phased in/out.

Please provide a summary of the Cost ratings provided, including particular attention to E (Exceptional), V (Very

Good), S (Satisfactory), M (Marginal), U (Unsatisfactory), or N/A (Not Applicable) to help clarify responses to the

TP-3 | Did performance on this contract require the Company to develop and execute a transition plan to assume responsibility for performance from an incumbent contractor?

Y ___ N ___

If yes, please describe the complexity, duration, and assessment of the transition:

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SCHEDULE PERFORMANCE E V S M U N/A

S-1 | Development: Ability to develop a realistic performance schedule that meets all system milestones as early as possible within the contract Period of Performance

S-2 | Management: Ability to manage to the established schedule

S-3 | Risk Mitigation: Ability to plan for and address/correct challenges that place schedule at risk

Please provide a summary of the Cost ratings provided, including particular attention to E (Exceptional), V (Very

Good), S (Satisfactory), M (Marginal), U (Unsatisfactory), or N/A (Not Applicable) to help clarify responses to the

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COST PERFORMANCE E V S M U N/A

C-1 | Forecast: Forecasted contract costs accurately

C-2 | Performance: Performed within the forecasted contract costs

(excluding issues completely outside of contractor control)

Please provide a summary of the Cost ratings provided, including particular attention to E (Exceptional), V (Very

Good), S (Satisfactory), M (Marginal), U (Unsatisfactory), or N/A (Not Applicable) to help clarify responses to the

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REGULATORY COMPLIANCE E V S M U N/A

R-1 | Compliance: Assess compliance with all terms and conditions (applicable laws, regulations, and/or codes) in the contract

R-2 | Hazardous Materials: The Contractor complied with

Hazardous Material Identification and Material Safety Data

R-3 | Environmental Practices: The Contractor complied with specifications or other contractual requirements requiring the delivery or use of environmentally preferable products, energy-efficient products, products containing recovered materials, and bio-based products

Please provide a summary of the Cost ratings provided, including particular attention to E (Exceptional), V (Very

Good), S (Satisfactory), M (Marginal), U (Unsatisfactory), or N/A (Not Applicable) to help clarify responses to the

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Government Contracts Only: Has/was this contract been partially or completely terminated for convenience or default or are there any pending terminations?

Yes___ No ____

Convenience___ Default___ Pending Terminations___

If yes, please explain (e.g., inability to meet cost, performance, or delivery schedules, etc).

SECTION 5: NARRATIVE SUMMARY

What was the most positive aspect of working with this Company?

What was the most negative aspect of working with this Company?

Would you have any reservations about soliciting this contractor in the future or having them perform one of your critical and demanding programs?

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Do you know of another source that has knowledge of this contractor’s performance?

Name / Company:

Phone Number:

Please provide any additional comments concerning this contractor’s performance, as desired.

Evaluator’s Signature Date

Thank you for your prompt response and assistance!

PLEASE RETURN THIS COMPLETED QUESTIONNAIRE BY 01 JUNE 2018 TO THE DEFENSE THREAT

REDUCTION AGENCY (DTRA) VIA EMAIL TO:

dtra.belvoir.j4-8.mbx.commercial-logistic-services@mail.mil

TRLS [HDTRA1-17-R-0027] Section J, Attachment L-7

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