7_CODI_PP_Questionnaire.pdf

SOURCE SELECTION INFORMATION - See FAR 3.104

SOURCE SELECTION SENSITIVE - FOR OFFICIAL USE ONLY

Attachment #7 Solicitation Number FA2550-18-R-1004

PAST PERFORMANCE SURVEY

TO:

RETURN TO: 50 CONS/PKA

ATTN: Joint Forces Paving CODI

210 Falcon Parkway, Ste 2116, Schriever AFB, CO 80912 patricia.hales@us.af.mil

SUBJECT: Contract

1. Your assistance is respectfully requested in providing information on the attached performance questionnaire. The importance of your opinion cannot be overstated. This survey measures the past performance of

, a prospective offeror on our request for proposal (RFP)

FA2550-18-R-1004. The subsequent contract will require the successful contractor to provide Paving Services for the Front Range Installations.

2. For the purpose of satisfying the requirement to accurately measure past performance, contracts, leasing, or subcontracts in which performance has occurred by the aforementioned offeror in the past five (5) years are being surveyed.

3. INSTRUCTIONS FOR COMPLETION: Fill it in by hand, or type and please return the results to either the address listed above, both e-mail addresses, or send by facsimile to commercial phone number (719) 567-3438, DSN 560-3438. Point of Contact is Patricia Hales (719) 567- 3456. Your participation is greatly appreciated.

Place an “X” by the appropriate rating, or circle the appropriate letter for each item on the questionaire and provide narrative justification.

PLEASE RETURN NO LATER THAN THE PROPOSED CLOSING DATE

Joint Forces Paving (JFP) for Colorado DoD Installations (CODI)

BACKGROUND INFORMATION:

Reference Name:

a. Address:

b. Phone:

c. Point of Contact:

d. Contract Title/Number:

e. Contractor Name:

f. Contractor Adress/Phone:

g. Period of Performance/Dates:

h. Type of service:

i. Contract Value Start: End:

j. Type of contract (FFP, Cost, Task Order, ID/IQ, etc.):___________________________

k. # of Modifications/Change Orders:__________________________________________

l. Reason for any Change:

Past Performance is a measure of the degree to which an offeror, as a organization, has (1) satisfied its customers, and (2) complied with state, federal laws and regulations. The

Government will determine this with the following questions. As indicated in the solicitation, “The Past Performance Evaluation Team will review all past performance information collected and determine the quality of the offeror’s performance, general trends, and usefulness of the information. The Government will use the following Quality Assessment Rating descriptions below when assessing past performance quality:”

Past Performance Quality Ratings

Quality Assessment

Rating Description

EXCEPTIONAL (E)

During the contract period, contractor performance is meeting (or met) all contract requirements and consistently exceeding (or exceeded) many. Very few, if any, minor problems encountered. Contractor took immediate and effective corrective action.

VERY GOOD (VG)

During the contract period, contractor performance is meeting (or met) all contract requirements and consistently exceeding (or exceeded) some.

Some minor problems encountered. Contractor took timely corrective action.

SATISFACTORY (S)

During the contract period, contractor performance is meeting (or met) all contract requirements. For any problems encountered, contractor took effective corrective action.

MARGINAL (M)

During the contract period, contractor performance is not meeting (or did not meet) some contract requirements. For problems encountered, corrective action appeared only marginally effective, not effective, or not fully implemented. Customer involvement was required.

UNSATISFACTORY (U)

During the contract period, contractor performance is failing (or fail) to meet most contract requirements. Serious problems encountered, corrective actions were either ineffective or non-existent. Extensive customer oversight and involvement was required.

NOT APPLICABLE (N)

Unable to provide a rating. Contract did not include performance for this aspect. Do not know.

1. How would you rate the contractor’s overall performance in terms of quality, timeliness, professionalism, and courtesy?

Comments:

2. How would you rate the overall quality and reliabilty of the services performed by the contractor?

3. How would you rate the contractor ability to recruit and maintain qualified personnel?

4. What was the contractors overall compliance with contract terms and conditions?

5. Delivery schedules. Did the contractor meet performance schedules?

6. How effective was the contractor in building and maintaining positive working relationships with your company or the Government?

Exceptional Very Good Satisfactory Marginal Unsatisfactory___ Not Applicable___

F

Outstanding Good Acceptable Marginal Unacceptable

7. How did the contractor act/react with the customer i.e. CO, CA, COR, etc?

8. How would you rate the Contract Manager/Project Manager’s handling of short notice or special requests in a professional cooperative and timely manner with adequate resources?

9. Has the contractor ever been given a cure notice? A suspension or show cause notice?

Yes (please explain) No

10. Does the contractor have record/history of compliance with Enviromental, Safety, and

Quality Control while complying with all local, state, Federal, and Government regulations?

11. Based on this contractor’s overall performance would you award this contractor another contract?

Yes (please explain) No

12. Circle the letter that best describes your customer satisfaction:

a) Unsatisfactory: Customer refused to accept end product.

b) Marginal: customer dissatisfaction with end product/service evidenced by written or verbal conversations.

c) Satisfactory: customer expressed no displeasure with performance of the contractor.

d) Very Good: customer expressed verbal or written appreciation of the

Contractor’s performance.

e) Exceptional: customer expressed admiration of the contractor’s performance and stated he/she would be happy if the Contractor was obtained for future projects.

Comments/Remarks:

13. Circle the letter that best describes your experiences with the Contractor based on the statements below:

a) They were an unsatisfactory/unacceptable Contractor. We would not want to contract with this firm again under any circumstances.

b) They were a marginal Contractor. Numerous problems developed that were a result of their lack of cooperation and failure to perform work as required.

c) They were a satisfactory/acceptable Contractor who met the minimum requirements of the contract. Performance deficiencies improved when identified by the Government.

Although rework/warranty issues were performed, an aggressive inspection program was required to ensure compliance.

d) They were a Very Good Contractor whom we would not hesitate to enter into another contract. Problems encountered were minor and solutions were found with little difficulty.

e) They are an Exceptional Contracting firm in every aspect. Problems were solved in a spirit of teamwork. Quality work, timely actions, and complete documentations were routinely achieved. We would pay premium prices to contract with them again.

Comments/Remarks: