Exhibit Q, Evaluation Tool.pdf

PDF 55 KB Posted

Attached to
Document Processing Services
Solicitation number
HHS0015252
Issued by
Travis County, Austin City, Texas

About this file

This is an evaluation tool exhibit for an RFP issued by the Texas Health and Human Services Commission (HHSC) for Document Processing Services. The evaluation tool establishes a three-category scoring framework weighted at 35% for Qualifications and Experience, 35% for Narrative Proposal, and 30% for Cost, totaling 100 points. Within Qualifications and Experience, evaluators assess the Executive Summary's demonstration of understanding HHSC goals (30%) and Key Personnel experience on similar projects (5%). The Narrative Proposal category evaluates the Project Work Plan's ability to meet solicitation requirements (25%) and the Risk Management, Disaster Recovery, Business Continuity, Transition, and Communication Plans (10%). The Cost category comprises evaluation of total pricing for the initial contract term and optional extensions (15%) and the reasonableness of proposed pricing and cost allocations (15%). Responses are scored on a 10-point scale ranging from "Unacceptable" (scores 1-3) to "Exceptional" (score 10), with detailed descriptions for each level to guide consistent evaluation.

The scoring guide provides specific criteria for evaluating each point level, distinguishing between responses that fail to address requirements, are completely unacceptable, mention but are not responsive to requirements, address requirements with minor implementation concerns, clearly satisfy requirements with minor weaknesses, clearly satisfy requirements, or far exceed all aspects of requirements. This evaluation framework allows the HHSC to select the best value respondent based on a comprehensive assessment of organizational qualifications, technical approach, and cost-effectiveness for the document processing services contract, which is anticipated to support public assistance programs including CHIP, Medicaid, SNAP, and TANF through the Texas Integrated Eligibility and Redesign System (TIERS).

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Text version

Evaluator Respondent

# Criteria Weight Score Comments

1.1 Evaluate the Respondent’s Executive Summary demonstrates an understanding of HHSC goals and objectives. 30%

1.2 Evaluate the experience of Respondent’s Key Personnel working on projects similar in size and scope to this Solicitation. 5%

35%

2.1 Evaluate the extent to which the Respondent's Project Work Plan demonstrates the Respondent's ability to meet the requirements of the Solicitation.

25%

2.2

Evaluate the extent to which the Respondent's Risk Management and Issue Resolution Plans, Disaster Recovery and Business Continuity Plan, Transition Plan, and Communication and Coordination Plan demonstrate the ability to meet the requirements of the Solicitation.

10%

35%

3.1 Evaluate the Total Cost for the Initial Contract Term and Optional Extension Term. 15%

3.2 Evaluate the reasonableness of Respondent's proposed pricing and cost allocations. 15%

30%

100%TOTAL (%)

Subtotal

Subtotal

Subtotal

RFP No. HHS0015252 Criteria, Subcriteria Sheet

Exhibit Q, Evaluation Tool

Cost

Qualifications and Experience

Narrative Proposal

Version 1.6 September 2023 1 of 3

Score Level

Unacceptable 1

Unacceptable 2

Unacceptable 3

Marginal. Fails to meet evaluation standards but failures are correctable. 4

Marginal. Fails to meet evaluation standards but failures are correctable. 5

Marginal. Fails to meet evaluation standards but failures are correctable. 6

Acceptable 7

Acceptable 8

Acceptable 9

Exceptional 10

For the purposes of this exhibit, “the agency” means the contracting state agency as specified in the solicitation.

Response satisfies requirements and has some benefits above requirement.

Response far exceeds all aspects of requirement.

Response addresses requirement, but response described does not allow the agency to fulfill mission.

Response meets fundamental requirements, however could not be implemented as described (would require both the agency and Respondent to make significant changes not currently anticipated).

Response meets fundamental requirements, however could not be implemented as described (implementation would require both the agency and Respondent to make minor changes not currently anticipated).

Response meets fundamental requirements, however could not be implemented as described (implementation would require changes to be made by Respondent only).

Response clearly satisfies requirement but has some minor weaknesses.

Response clearly satisfies requirement.

Response mentions requirement, but is not responsive to the elements of the requirement.

Exhibit Q, Evaluation Tool RFP No. HHS0015252

Evaluation Scoring Guide

Description

Response does not address requirement. Response is completely unacceptable.

Version 1.6 September 2023 2 of 3

No. Best Value Criteria Weight 1 Qualifications and Experience 35% 2 Narrative Proposal 35% 3 Cost 30%

GRAND TOTAL 100%

Exhibit Q, Evaluation Tool RFP No. HHS0015252

Version 1.6 September 2023 3 of 3

Master Score Sheet Template
Scoring Guide
Evaluation Criteria

File details come from the government source that posted it. Updated .