Exhibit K, Exceptions Form.docx

Exhibit K is an exceptions form for RFP No. HHS0015252 issued by the Texas Health and Human Services Commission (HHSC) for Document Processing Services. This form allows respondents to formally document any exceptions, deviations, or proposed alternative language to the solicitation terms and conditions. Respondents are required to identify the specific solicitation document section, quote the relevant language to which exception is taken, provide the basis for the exception, propose alternative language, and indicate whether they wish to remain under consideration for contract award if their exception is denied. The form emphasizes that completion is optional and only necessary if respondents intend to take exceptions to the solicitation requirements. The RFP involves establishing document processing services to support public assistance programs including CHIP, Medicaid, SNAP, and TANF through the Texas Integrated Eligibility and Redesign System (TIERS), with an anticipated contract start date of September 2026 and an initial three-year term with potential two-year extension options. The pre-proposal conference is scheduled for May 22, 2025, at 2:00 PM Central Time, with proposal responses due June 16, 2025, at 10:30 AM Central Time.

The solicitation indicates estimated annual contract value of approximately $4.5 million per State Fiscal Year, reflecting the substantial scope of document processing and imaging services required. Contractors must establish a primary Document Processing Center facility and a disaster recovery facility with sophisticated scanning, imaging, and electronic routing capabilities. The RFP includes provisions for Historically Underutilized Business (HUB) participation with dedicated training scheduled for potential bidders. Respondents should note that no exceptions or alternative terms will be incorporated into any resulting contract unless expressly agreed to in writing by the HHSC. Vendors must demonstrate comprehensive capabilities in facility management, risk mitigation, quality assurance, and technological integration with state systems to process high-volume documents across multiple public assistance programs.