Exhibit R, HHS Online Bid Room.pdf

PDF 72 KB Posted

Attached to
Document Processing Services
Solicitation number
HHS0015252
Issued by
Travis County, Austin City, Texas

About this file

This is an exhibit document from the Texas Health and Human Services Commission (HHSC) outlining submission procedures for an RFP (No. HHS0015252) for Document Processing Services. The exhibit specifies that proposals may be submitted electronically through the HHS Online Bid Room or through alternative methods identified in the solicitation package. All submissions must comply with the form and manner requirements outlined in the complete solicitation package, with exhibits requiring signatures included by the response deadline of June 16, 2025, at 10:30 AM Central Time. Bidders must address any questions to the Point of Contact identified in the solicitation package, and failure to adhere to submission requirements may result in disqualification. The contract covers document processing and imaging services for public assistance programs including CHIP, Medicaid, SNAP, and TANF, with an anticipated start date of September 2026 and an initial term of three years with potential extensions for up to two additional years.

The HHS Online Bid Room access requires a two-step registration process: first, registering with the Enterprise Portal, which may take up to five business days to receive credentials; and second, using those credentials to request HHS Online Bid Room access. Bidders are cautioned to allow sufficient time for registration to meet the submission deadline, as late responses are not accepted. The HHSC estimates the historical compensation for similar contracts at approximately $4.5 million per State Fiscal Year. Technical difficulties with the optional HHS Online Bid Room submission method do not constitute grounds for protest of a contract award. A pre-proposal conference and HSP training is scheduled for May 22, 2025, at 2:00 PM Central Time. Support for questions regarding the bid room process is available at pcsbids@hhsc.state.tx.us or through the resources page offering tutorials and guidelines.

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Text version

RFP No. HHS0015252 Exhibit R

Exhibit R, HHS Online Bid Room

Responses for this Request for Proposal may be submitted electronically using the HHS Online Bid Room or any other method identified in the solicitation. Use of the HHS Online Bid Room is optional and is subject to all terms and conditions, affirmations, and other requirements of the solicitation as any other method of submission.

Read and review the solicitation package and all associated documents carefully before completing and submitting a response in the form and manner described in the solicitation package. Exhibits requiring signatures must be signed and included with the response by the solicitation response deadline.

Questions regarding the solicitation must be addressed to the Point of Contact in the solicitation package. The Point of Contact is identified in the solicitation package.

Submit the solicitation response in the form and manner described in the solicitation package on or before the response due date and time.

IMPORTANT: The solicitation package will identify the specific form and method of delivery. Failure to adhere to the requirements in the solicitation package may result in disqualification.

Access to the HHS Online Bid Room is a two-step process.

Step 1: Register for the Enterprise Portal using the Enterprise Portal Link. It can take up to five business days to receive your username and password. If you do not receive this information within five days, email pcsbids@hhsc.state.tx.us.

Note: Applicants who already have access to the Enterprise Portal for other applications, must complete a new registration to receive access to the online bid room. The new registration must be completed with a different email than the original account as the Enterprise Portal does not allow the same email address to be used for two different accounts.

Step 2: Using the Enterprise Portal login credentials you will receive via email, you can request the necessary HHS Online Bid Room username and password to enter the HHS Online Bid Room to submit your response to the solicitation electronically.

See our resources page for a tutorial, guidebook, and other resources to help you use the HHS Online Bid Room.

IMPORTANT: Allow enough time for the registration process to submit your response by the response due date. Late solicitation responses are not accepted.

The optional use of the HHS Online Bid Room and any resulting technical difficulties which may prevent a successful, responsive electronic submission of a solicitation response shall not be sufficient basis for a protest of a contract award.

https://hhsportal.hhs.state.tx.us/iam/portal/Home/portalHome/ mailto:pcsbids@hhsc.state.tx.us https://hhs.texas.gov/doing-business-hhs/contracting-hhs/hhs-online-bid-room

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