B08 - Attachment 0023 - PWS Annex A - Maintenance PRS (Baseline).pdf

Annex A – Maintenance PRS

Task/Requirement Standard Sampling Method, Lot & Acceptable Quality Level (AQL)

MATERIEL MAINTENANCE – GENERAL

5.1.1 Establish, operate, and manage equipment repair shops, and supporting functions.

Quality: IAW local directives, AR 710- 2, AR 710-4 and ISM Operating Manual.

Random sampling (shop/activity scheduled periodically)

Lot: All in-process and completed work as well as all existing records and files within the shop or activity undergoing surveillance.

AQL: 95%

5.1.2 Provide field level maintenance support and limited Sustainment Level Maintenance of non-ASC and garrison customer equipment at outlying activities not co-located within LRC facility i.e.: various ranges, field location, point(s) of breakdown, other Government facilities, and by exception, off post sites for limited duration efforts. Special tools and common tool supplements may be provided on location within the unit areas. Team members shall abide by supported unit tool room procedures for use of unit tools.

Quality: IAW AR 750-1 DA PAM 750-8 and established Command Maintenance Discipline Program (CMDP) metrics and standards

Random sampling (shop/activity scheduled periodically) and CMDP/OIP findings and recommendations.

AQL: 95%

5.1.3 The contractor shall provide verbal and/or written (electronic) readiness status on reportable equipment, upon request, to supported units.

Quality: IAW AR 750-1 DA PAM 750-8 and CMDP Metrics and standards.

Random Sampling and performance status Metrics evaluation.

AQL 95%

5.1.4 Perform technical inspections in accordance with the maintenance request.

Quality: IAW AR 750-1, DA PAM 750-8, applicable LIS publications, installation policies and procedures, external and internal SOPs, and materiel maintenance (COR) guidance.

Random (shop/activity scheduled periodically)

Lot: All in-process and completed work orders, files, logs, and SOPs at time of

MATERIEL MAINTENANCE SUPPORT

5.2.1 Perform repairs IAW work request and applicable equipment TMs or equivalent publications.

Quality: Repairs will be IAW the maintenance request and to standards, to include estimated task times, as stated in current equipment Technical Manuals (TMs), Technical Bulletins (TBs), Modification Work Orders (MWOs), Safety of Use Messages (SOUMs), Special Technical Inspection and Repairs (STIRs), other applicable Government technical publications, or OEM equivalent publications when a Government technical publication is not available.

Random sampling

Lot: All in-process and completed work as well as all existing records and files within the shop or activity undergoing

5.2.2 The contractor under special repair authority shall follow all guidance to apply and report modification work orders (MWO) IAW current LIS system per AR 750-10, DA PAM 750-8, and AR 750-1. The contractor shall ensure proper reporting of all modification work orders (MWO) to the Modification Management Information System (MMIS). The contractor shall ensure timely update of all MWO records within two working days after completion.

No missed suspense and no delinquencies.

Random sampling of MMIS and performance metrics reporting.

5.2.1 Ensure minimum rejection rates for mechanical and electrical repair work completed are met in order to meet first time pass rates.

Quality: IAW AR 750-1, Appendix B-11, paragraphs (a-d)

Random (shop/activity scheduled periodically)

Lot: Equipment that has completed the repair cycle and has been deemed as ready for issue (RFI) back to the customer.

AQL: 97% for mechanical AQL: 98% for electrical

5.2.11 The contractor shall participate in new equipment training of GFE and CPE in support of new equipment procurement and fielding.

All personnel attend and receive training as available

Random sampling of personnel qualifications and certifications.

AQL 80%

5.2.12 Perform all air conditioning & refrigeration maintenance / repair services.

Quality: IAW40 CFR, Part 82, and applicable state and federal regulations, and the installation environmental regulations and directives. Quality: Special measurement items ordered IAW directive IAW AR 700-84.

Random (shop/activity scheduled periodically)

Lot: All in-process and completed work as well as all existing records and files within the shop or activity undergoing surveillance.

AQL: 95%

5.2.7 The contractor shall utilize

the current Army approved LIS system to manage maintenance services, repairs, and reporting.

The Global Combat Support System Army (GCSS-A) is the primary office automation system used to track and manage maintenance.

Contractor will be responsible for maintaining and updating data within GCSS-A for all work and services completed.

Quality: IAW the LIS EUP GCSS-A Input, schedule, update, track and close all administrative maintenance actions per standards outlined in DA PAM 750-8 and APP B AR 750-1

Random and Performance metrics tracked IAW, ISR/OIP/CMDP

AQL 90%

MATERIEL MAINTENANCE – PROGRAMS/EFFORTS

5.3 Meet performance metrics found in AR 750-1 for base operations metrics.

Timeliness: Tasks completed within time allowed by the specific equipment publication or within times estimated at work induction or other program standard as designated by Chief, Materiel Maintenance/COR.

Quality: Perform maintenance IAW the maintenance request and to standards, to include estimated task times, as stated in current equipment TMs, TBs, MWOs, SOUMs, STIRs, other applicable government technical publications, or OEM equivalent publications when a government technical publication is not available.

Random (shop/activity scheduled periodically)

Lot: All in-process and completed work as well as all existing records and files within the shop or activity undergoing surveillance.

AQL: 95%

5.3.1 The contractor shall provide on-site Field Level maintenance services on equipment when it is determined by COR that on-site repair is more economical than movement of the equipment to the shop for repair. The contractor shall arrange and coordinate above Field Level maintenance when required support exceeds Field Level capability.

Contractor responds to request based on priority and ability.

Random sampling and customer feedback.

AQL: 80%

5.3.8 Maintain, repair, and replace tires on rims.

Quality: IAW TM 9-2610-200-14 periodically)

Lot: The number of line items on receipts processed on the day of surveillance.

5.3.9 Provide wheel alignment support.

Quality: IAW applicable TMs and standards.

Random (shop/activity scheduled periodically)

Lot: All in process and completed work related to replacing front axle components (tie-rod/sway bar).

5.3.10 Perform glass repairs for vehicles.

Quality: Glass shall be installed to original design configurations with seals that are air and watertight.

Random (shop/activity scheduled periodically)

Lot: All in process and completed glass repair work as well as all existing logs and files at time of surveillance.

AQL: 95%

5.3.11 Perform maintenance and services of sensitive items.

Quality: IAW ASC Supplement 750-1 and AR 750-1.

Monthly

Lot: All parts/items in process

AQL: 95%

5.3.11 Maintain physical security of the Material Maintenance Arms room and sensitive items.

Timeliness: Notify the COR immediately of the discovery of a missing sensitive item or major administrative discrepancy.

Quality: IAW AR 190-11, AR 710-2, AR 750-1, DA PAM 750-8, and local SOPs.

Random (shop/activity scheduled periodically)

Lot: All in process and completed sensitive item work as well as all existing records and files within the shop or activity undergoing surveillance.

AQL: 95%

5.3.12 Management of Small Arms Repair Parts (SARP).

Quality: IAW ASC Supplement 750-1

Monthly

Lot: All parts in process

AQL: 95%

5.3.14 The contractor shall perform all services, repairs, and approved modifications required to install and remove electronic aftermarket equipment on approved service vehicles/equipment.

IAW applicable TM or OEM manual specifications

Random (shop/activity scheduled

AQL 90%

ALLIED TRADES

5.4.1 Perform welding, and Non-destructive testing as required.

Timeliness: Work completed IAW time estimates given at work induction.

Quality: Work performed IAW work request and applicable military and industry standards. Welding performed by AWS certified welders;

NDI performed by ANSI/ASNT CP-189 certified persons.

Random (shop/activity scheduled periodically)

Lot: All in process and completed welding, as well as all existing logs and files at time of surveillance.

AQL: 95%

5.4.2 Perform metal machining, and fabrication operations and Non-destructive testing as required.

Timeliness: Work completed IAW time estimates given at work induction.

Quality: Work performed IAW work request and applicable military and industry standards. NDI performed by ANSI/ASNT CP-189 certified persons.

Random (shop/activity scheduled periodically)

Lot: All in process and completed metal machining and fabrication work as well as all existing logs and files at time of surveillance.

AQL: 95%

5.4.3 Prepare and paint supported equipment and components as required to perform materiel maintenance.

Timeliness: Work completed IAW time estimates given at work induction.

Quality: Work completed IAW AR 750- 1, applicable equipment TM 43-0139, TB 43-0209 and industry standard.

Random (shop/activity scheduled periodically)

Lot: All in process and completed body shop work as well as all existing logs and files at time of surveillance.

AQL: 95%

5.4.3.1 Operate and maintain Materiel Maintenance paint booths and breathing air machines.

Quality: IAW OSHA 29 CFR 1910-107, AR 200-1

Periodic

Lot: All materiel maintenance paint booths and breathing air machines at time of surveillance.

AQL: 95%

5.4.4 Perform body repair services.

Timeliness: Work completed IAW time estimates given at work induction.

Quality: Work completed IAW AR 750- 1, applicable equipment TM, and industry standard.

Random (shop/activity scheduled periodically)

Lot: All in process and completed body shop work as well as all existing logs and files at time of surveillance.

5.4.5 Perform carpentry tasks required for the repair or modification of any Government owned, tactical or commercial equipment and customer requested fabrication.

Timeliness: Work completed IAW time estimates given at work induction.

Quality: Work completed IAW customer request, applicable equipment TM, military, and industry standard.

Lot: All in process and completed carpentry work as well as all existing logs and files at time of surveillance.

REPAIR PARTS AND MATERIEL MANAGEMENT TASKS

5.5.1 Perform shop supply services;

use the automated Army supply system as the primary means of attaining materiel.

Quality: IAW AR 750-1, AR 710-2, DA

PAM 25-30, AR 725-50, DA PAM 710-2-

2; AR 740-1; AR 735-5; AR 710-1; AR

710-3; DA Pam 710-7; AR 710-3, AR 710-4; FEDLOG; and LIS user’s manual

Random (shop/activity scheduled periodically)

Lot: All in-process and completed work orders, requisitions, requests, files, records, SOPs, and stockage at time of surveillance.

AQL: 95%

5.5.6 Manage Standard Pricing (SP) items.

Timeliness: Meet SP turn- in criteria for timeliness of turn-ins.

Quality: IAW DFAS-IN Reg 37-1 Chapter 13, finance & accounting policy, implementation, unserviceable turn-ins, and current army guidance.

Periodic

Lot: The numbers of SP items processed during the period at time of surveillance.

PRODUCTION CONTROL

5.6.1 Operate a production control capability that effectively manages the maintenance workload; provide personnel technically capable of performing all tasks found in the applicable maintenance LIS End User Manual. Operate multiple equipment receiving points; provide order statuses.

Timeliness: Work completed IAW time estimates given at work induction.

Quality: IAW work request, AR 750-1, DA PAM 750-1, DA PAM 750-8, applicable LIS publications, local policies and procedures.

Random

Lot: All in process and completed work as well as all existing logs and files at time of surveillance