47PH0225R0006 Amendment 0001 Specification Laredo Texas Full Maintenance Operations and Maintenance.pdf

Q1/FY2025

Current as of 11/20/2024

Amended 10/07/2025

Region 7

Full Maintenance Statement of Work

Adapted from the National Custodial Specification and the National Operations & Maintenance Specification

SOLICITATION NUMBER: 47PH0225R0006

SERVICE: Full Maintenance; Operations and Maintenance; Custodial, Grounds, and Related Services Laredo, Texas.

LOCATION(S):

Columbia Port of Entry, Termination SH-255 Laredo, TX 78041 Convent Port of Entry, 100 Convent Ave, Laredo, TX 78041 Juarez Lincoln Port of Entry, Termination I-35, Laredo, TX 78041 World Trade Port of Entry, Termination I-69 W, US59, Loop 20, Laredo, TX 78045 Border Patrol Sector Headquarters, 207 W. Del Mar Blvd, Laredo, TX 78041 George P. Kazen Building, US Courthouse, 1300 Victoria Street, Laredo, TX 78041

PERIOD OF PERFORMANCE:

One Year Base Period, with Four One-Year Option Periods

Base Year: 06/01/2026 – 05/31/2027 Option 1: 06/01/2027 – 05/31/2028 Option 2: 06/01/2028 – 05/31/2029 Option 3: 06/01/2029 – 05/31/2030 Option 4: 06/01/2030 – 05/31/2031

SOLICITATION ISSUE DATE: 10/02/2025

OFFER RECEIPT DATE/TIME EXTENSION: Friday 11/14/2025 at 5:00 p.m. CST

THIS PROCUREMENT IS A 100% SET A-SIDE FOR 8(a) SMALL BUSINESS

CONCERNS.

Solicitation 47PH0225R0006 Laredo, Texas Full Maintenance Operations and Maintenance; Custodial, Grounds, and Related Services

IMPORTANT DATES

***** Pre-Proposal Meeting (Reference Section L.7 for full details) ***** Pre-Proposal Meeting: Tuesday, October 14, 2025, 9:00 a.m (CST).

The Pre-Proposal Meeting will be held electronically at 9:00 a.m. via Google Meeting Space. It is estimated that the Pre-Proposal Meeting will last 2 - 3 hours. Each attendee MUST send an email to the Contracting Specialist (CS) Carmen Weathers at carmen.weathers.gov and provide email address(es) for all attendees in order to register for the meeting. The CS will send you the meeting link and invitation prior to the meeting.

*****Site Visit/Walk-Through Tours (Reference Section L.8 for full details)***** Site Visits: Wednesday October 15, 2025 through Friday October 17, 2025.

The anticipated site visit schedule is two buildings per day as follows:

Colombia Land Port of Entry, Wednesday, October 15, 2025 at 8:00 am CST.

Site visit attendees shall meet at the main parking lot (escorted visit.)

Address: Termination SH-255 Laredo, TX 78041 Border Patrol Headquarters, October 15, 2025 at 2:00 pm CST.

Site visit attendees shall meet at the front lobby where the site visit will commence.

Address: 207 W. Del Mar Blvd, Laredo, TX 78041

World Trade Land Port of Entry, Thursday, October 16, 2025 at 8:00 am CST.

Site visit attendees shall meet at the main parking lot (escorted visit).

Address: Termination I-69 W, US59, Loop 20, Laredo, TX 78045 George P. Kazen Courthouse, Thursday, October 16, 2025 at 2:00 pm CST.

Site visit attendees shall meet at the front lobby where the site visit will commence.

Address: 1300 Victoria Street, Laredo, TX 78041

Juarez Lincoln Land Port of Entry, Friday, October 17, 2025 at 8:00 am CST.

Site visit attendees shall meet at the main parking lot (escorted visit) Address: Termination I-35, Laredo, TX 78041 Convent Land Port of Entry, Friday, October 17, 2025 at 2:00 pm CST.

Site visit attendees shall meet at the parking lot located at Ventura Street, take Water Street under the bridge. There is no parking in front of the building.

Building Address: 100 Convent Ave, Laredo, TX 78041

CONTRACTORS MUST RSVP for each site visit. Please email the CS, Carmen Weathers at carmen.weathers@gsa.gov to reserve a spot. Please allow enough time to pass the security checkpoint as applicable in each building(s). The meeting will begin promptly as scheduled.

Photography is prohibited at all times during the site visit. Offerors MAY NOT ASK ANY QUESTIONS during the Site Visit(s). Reference L.9 for submission of questions.

*****Questions (Reference Section L.9 for full details)*****

All questions must be submitted in writing to the Contract Specialist, Carmen Weathers at carmen.weathers@gsa.gov not later close of business on Friday October 24, 2025. Questions received after this date may be answered at the discretion of the Contracting Officer.

TABLE OF CONTENTS

SECTION PAGE

Section A: Solicitation 4

Section B: Services, Ordering and Price 7

Section C: Description/Specifications/Statement of Work 12

C.1 General 12

C.2 Definitions 49

C.3 Government Furnished Property 59

C.4 Contractor-Furnished Property Supplies/Material/Equipment 60

C.5 Operations-Specific Requirements 61

C.6 Maintenance Specific Requirements 106

C.7 Administrative Instructions 129

C.8 Publications and Cited Standards 134

C.9 Custodial and Related Services 137

Section D: Packaging and Marking 186

Section E: Inspection and Acceptance 187

Section F: Deliveries or Performance 190

Section G: Contract Administration Data 202

Section H: Special Contract Requirements General Information 214 mailto:matthew.phillips@gsa.gov

Section I: Contract Clauses 226

Section J: List of Attachments (List of Documents, Exhibits, and Other Attachments)

Section K: Representations, Certifications, and Other Statements of Bidders/Offerors/FY22

Section L: Instructions, Conditions, and Notice to Offerors 274

Section M: Evaluation Factors for Award 296

SECTION A: SOLICITATION A.1 Standard Form 33 (Rev 11/2021)

SECTION B: SERVICES, ORDERING AND PRICES

B.1 Description of Services The General Services Administration (GSA), Public Buildings Service (PBS), has a need for Operations and Maintenance, Custodial, and other related services for six Federal Buildings located in Laredo, Texas. Under this contract, the contractor shall provide all management, supervision, labor, materials, supplies, repair parts, tools, equipment and subcontracts necessary to provide all services described in this solicitation.

B.1.1 Small Business Set-Aside Under This Contract This contract is 100% Small Business - Set Aside 8(a) Small Business Concerns.

B.2 Pricing of Services Figure B-3, Pricing of Services, must be completed by the contractor and submitted to the Contracting Officer (CO) as part of the Price Proposal. At time of award, Figure B-3 will be incorporated into the contract. Pricing must be submitted for a 5 year contract term.

Offeror must submit pricing for all locations under this contract to be considered for award. Offerors must submit prices for all of the option periods, in addition to the initial period, to be considered for award. Renewal options shall be priced using the wage determination contained in this solicitation. Upon exercising a renewal option, the contract price will be adjusted in accordance with FAR 52.222-43 Fair Labor Standards Act and Service Contract Labor Standards-Price Adjustment (Multiple Year and Option Contracts).

Offerors should visit the building and become familiar with existing conditions; examine all contract documents relating to this work, and carefully review the requirements contained in this solicitation. Offerors shall determine any conditions which affect the work and make a thorough site investigation before submitting an offer. No allowances will be made for failure of an offeror to avail themselves of such information.

B.2.1 Basic (Standard) Services:

Standard service is defined as all services that are included in the total monthly price and are defined in the contract document. The monthly price shall include all applicable labor, materials, supplies, training/certifications, equipment (except as otherwise provided), supervision, management, overhead and profit. A blank Figure B-3 in Section J is included as part of the solicitation for the purpose of submission of the offeror’s price proposal.

B.2.2 Above Standard Services Additional services (or Above Standard Services) may be ordered at the discretion of GSA for work relating to the scope of the facilities listed above, but not covered in the basic services of the contract.

Above standard services in this contract may include the following as specified in Section C.9.6:

Carpet Extraction Window Washing (Exterior Surfaces of Windows) Washing Blinds and Coverings Tree Thinning Snow and Ice Removal High Cleaning Above 12 feet

B.2.2.1 Overtime Services Offerors are cautioned not to confuse overtime services with additional services.

Additional services are defined as work requested by the Government that is within the scope of this contract but is in addition to the contract requirements. Overtime services are defined as work within the scope of the contract originally intended to be performed during normal working hours, where the Government requests the work be performed outside of the normal working hours to expedite the return of a piece of equipment to operating condition or to minimize disruption to tenants.

B.2.3 Markup Coefficient for Service Task Orders Markup coefficient includes all material handling fees, including General and Administrative (G&A) fees, and profit. No additional markup coefficient is allowable under this contract. The markup coefficient rate is fixed and applies to supplies, materials, equipment, and subcontractors only on reimbursable repairs or when additional services are ordered. The proposed markup coefficient shall not exceed 10%. The markup coefficient does not apply to in-house labor already included in the contract price.

B.2.4 Coefficient Factor For Construction Services / Ancillary Repairs and Alterations Pricing for any construction conducted under this contract will be based upon the most current Facilities Construction Cost with RSMeans Data (hereafter referred to as the RSMeans data). The RSMeans data will be used for the duration of this contract unless otherwise directed by the CO or designee. The Government reserves the right to change from RSMeans data to an equivalent matrix. Compensation may be negotiated if an equivalent matrix is required.

The version of RSMeans data that is current at the date of contract award shall be utilized until each option period is exercised. Thereafter, the calendar year edition/version of RSMeans data that is current on the date that each option period is exercised shall be utilized. This data (hard copy or ebook) may be purchased through:

RSMeans 1099 Hingham Street, Suite 201 Rockland, MA 02370 1-800-334-3509 https://www.rsmeans.com/products/books.aspx

The “Total Incl O&P” cost from the RSMeans data, when multiplied by the Offeror’s percentage, will establish the Task Order pricing. The “Total Incl O&P” cost of a unit of work will be determined by the RSMeans column entitled “Total Incl O&P”, NOT the column entitled “Bare Cost”.

The City Cost Index from the RSMeans data will NOT be applied to the “Total Incl O&P” costs. Any adjustment for location must be included in the Offeror’s percentage.

EXAMPLE: A percentage of 0.85 would result in 85 percent of the listed “Total Incl O&P” cost when establishing pricing with the Task Order; and 1.00 would leave the actual “Total Incl O&P” cost values as your proposed pricing.

Firm-Fixed Price Job Order Example: The following sample calculations illustrate how Task Order pricing will be established using the RSMeans data and contractor’s percentage. All percentages, “Total Incl O&P” costs, and dollar figures are fictitious and only used to demonstrate this example.

“Total Incl O&P” Cost (Labor, Material and Equipment) $10,000.00 Percentage (Base Year) - @ 85% x 0.85

TOTAL JOB ORDER PRICE $8,500.00

The Contractor’s percentage (in decimal form) shall be an increase or decrease to the RSMeans data. The offeror shall limit the percentage to two (2) decimal places.

B.3 Contractor Staffing Declaration Figure B-1, Contractor Staffing Declaration, must be completed by the contractor and submitted to the Contracting Officer (CO) 21 calendar days prior to the contract start date. This form must also be submitted to the CO when any modifications to the contract by GSA result in changes in staffing. A blank Figure B-1 is included as part of the solicitation.

B.4 Wage Adjustment Wage adjustments will be considered at the beginning of each renewal option period, if exercised, in accordance with FAR 52.222-43 Fair Labor Standards Act and Service Contract Act – Price Adjustment (Multi-year and Option Year).

https://www.rsmeans.com/products/books.aspx

Figure B-2, SCA DOL/CBA Combination Wage Adjustment Spreadsheet is a sample worksheet to illustrate how wage adjustments will be calculated as a result of changes in wages that result from Department of Labor Wage Determinations or Collective Bargaining Agreements. A blank Figure B-2 in Section J is included as part of the solicitation.

Wage adjustments will only be considered for disciplines as proposed, approved, and verified as currently working on the contract at the time of the wage adjustment. In accordance with FAR 52.222-43 the contractor must request the wage adjustment and shall provide all relevant supporting data, including payroll records to reflect the Contractor's actual increase or decrease in applicable wages and fringe benefits to the extent that the increase is made to comply with or the decrease is voluntarily made by the Contractor as a result of The Department of Labor wage determination applicable on the anniversary date of the multiple year contract, or at the beginning of the renewal option period.

Relevant supporting data includes but is not limited to: All payroll data showing the previous amounts paid to employees; documentation of contract work hours;

documentation supporting payroll taxes and workers compensation; fringe benefit cost support.

B.5 Addition/Removal of Buildings GSA may add or remove buildings from this contract at any time. For a building to be added to the contract, GSA will provide the building information to the Contractor and request a price proposal from the Contractor for the requested services in line with the current pricing. At this time, there is no anticipation to add or delete any additional facilities to this contract. However, if there are any facilities added, they will not exceed 20% of the total contract dollar value, including options.

B.5.1 Long Term Reduction OR Addition of Space (Custodial) When blocks of cleanable space of any size are expected to remain unoccupied for at least 180 calendar days, the contractor shall propose a price per square foot that will be applied when the government reduces or adds space. The square foot price shall include all applicable costs (i.e., labor, materials, supplies, equipment, general and administrative costs, supervision, subcontracts, profit, etc.). (Ref. G.7.12)

B.6 Addition/Reduction of Staffing Staffing levels proposed and accepted at the time of award shall not be reduced through the life of the contract (unless adjusted by contract modification due to change in scope, such as discussed in B.5). At the end of each contract year, and at the request of the contractor, GSA will consider a request from the contractor for a reduction in staffing, and will be based on contractor performance.

B.7 Secondary Area of Performance

a. On an occasional basis, or in an emergency situation, work may also include locations in the Secondary Contract Areas. The Secondary Contract Areas consist of the States of Arkansas, Louisiana, New Mexico, Oklahoma, and Texas. The Secondary Contract Areas are, or may be, awarded as Primary Contract Area(s) under separate contract(s) to other contractors. In addition, the Secondary Contract Areas of this contract may also be Secondary Contract Areas under other contracts.

b. Services shall be provided under this contract within the Secondary Contract Areas only if ordered by the Government. However, the Government shall have no obligation to order services to be performed under this contract within the Secondary Contract Areas, and its failure to order any such services shall not breach or otherwise violate this contract. The contractor is not obligated to perform work within the Secondary Contract Areas, and its failure to accept any such services shall not breach or otherwise violate this contract.

Q

SECTION C: DESCRIPTION/SPECIFICATIONS/STATEMENT OF WORK

SECTION C1

GENERAL INFORMATION

C.1.0 General This is a Performance Based Work Statement (PBWS) for Services which may include outcomes to be performed by the Contractor. All, or part of, the successful offeror’s Management Plan shall be incorporated into the contract.

GSA seeks to establish a partnering relationship with the Contractor to accomplish the program objectives in this contract. The objective of the partnering process is to provide an effective problem-finding/problem-solving management team composed of personnel from both parties, thus creating a single culture with one set of goals and objectives.

Partnering requires that both parties recognize and address those opportunities and challenges that shall be confronted to help maintain the health of the Contractor/GSA relationship. The relationship is based on trust, dedication to common goals, and an understanding of each other's individual expectations and values. The team shall consider utilizing a facilities engineering and systems thinking approach to provide solutions from a global perspective. The outcome of this initiative is for GSA to leverage Contractor expertise to assist GSA in accomplishing these goals and objectives.

GSA intends to purchase Contractor provided technical and managerial expertise to assist in the holistic management of assets over the long term. This program strategy has taken the name “facilities engineering” and has proven to be a successful model resulting in efficient and effective management of assets while maintaining a lower overall cost of operations. The facilities engineering model is dependent upon an effective partnership with a highly skilled Contractor whose objectives are based on mutual understanding of the stated requirements and objectives. A higher level of effective communication between the Government and Contractor is essential for partnering and for this performance based service contract to succeed. More emphasis is placed on the Contractor’s self-management of quality, not the usual inspection by Government inspectors, although that is a part of this contract as well. All parties shall act proactively to reduce service cost.

To establish a standard of facilities engineering practices, thought processes and problem solving throughout the model, GSA established a program philosophy rooted in “systems thinking” whereby the means and methods for providing building operations and maintenance and custodial services are established through investigations, metrics, and feedback loops, and by establishing a partnership between the Government and Contractor to achieve joint performance objectives. The goal of applying systems thinking to facility management is to see that every action or decision in operating, maintaining, retrofitting and cleaning a building shall result in an impact (financial, environmental or human resource, or any combination thereof), and to evaluate the “full circle” implications. Long term application of systems thinking throughout GSA has resulted in both Contractor and Government joint command of short-term and long-term cohesive management of real property assets.

GSA is committed to Federal leadership in the design, construction, and operation of high-performance and sustainable buildings. A major element of this strategy is the implementation of common strategies for cleaning, operating and maintaining buildings.

As a result, this contract requires the Contractor to participate and partner with the Government in the initiative of obtaining high performance and sustainable operations, inclusive of initiatives to conserve energy and water consumption, recycling programs, meeting or exceeding specific environmental, regulatory, or performance standards, and the utilization of sustainable products and services. The following sections detail the GSA minimum requirements and acceptable outcomes. The Contractor shall closely monitor all aspects of the work, identify deficiencies and implement corrective action, without reliance on Government oversight.

The work specified in this specification shall be in accordance with all Federal, State, county and city laws, codes, and ordinances and shall follow the more stringent of them. In addition to compliance with these laws, the Contractor shall follow all applicable standard industry practices including, but not limited to, the Occupational Safety and Health Act (OSHA) and NIBS.

To the extent possible and consistent with EO 13788, the Contractor shall maximize the use of goods, products and materials that are produced in the United States.

C.1.1 Scope of Work The Contractor shall provide management, supervision, labor, materials, equipment, and supplies (shipping & handling) without interrupting tenant operations and shall be responsible for the efficient, effective, economical, and satisfactory operation, scheduled and unscheduled maintenance, repair of equipment and systems, custodial, grounds maintenance, and all related services located within the property line and government’s responsibilities of the following locations. The term and effects of ‘Lifecycle’ does not reduce or prevent the contractor’s responsibility to repair and maintain all equipment, buildings, appliances or any other requirements under this contract.

FULL MAINTENANCE REQUIREMENTS:

Columbia Port of Entry, Termination SH-255 Laredo, TX 78041 Convent Port of Entry, 100 Convent Ave, Laredo, TX 78041 Juarez Lincoln Port of Entry, Termination I-35, Laredo, TX 78041 World Trade Port of Entry, Termination I-69 W, US59, Loop 20, Laredo, TX 78045 Border Patrol Sector Headquarters, 207 W. Del Mar Blvd, Laredo, TX 78041 George P. Kazen Building, US Courthouse, 1300 Victoria Street, Laredo, TX 78041

Buildings under special Memorandum of Understanding/Memorandum of Agreement (MOU/MOA) between GSA and cooperating partners or bridge owner proponents and facilities residing off of GSA property, buildings TX0514LR, TX0515LR, TX0516LR, TX0517LR and TX0518LR located at 207W Del Mar Blvd, TX 78041.

Additional services (or Above Standard Services) may be ordered at the discretion of GSA for work relating to the scope of the facilities listed above, but not covered in the basic services of the contract. Government furnished items are specifically excluded in this contract, except as specified in C.3.

Reference Exhibit C5 for Building Information Sheets.

Building Info sheets will be added as exhibits due to size.

C.1.1.1 Discrepancy in the Specifications In any case of discrepancy in the specifications, the matter shall be immediately submitted to the Contracting Officer (CO). The decision of the CO as to the proper interpretation of the specifications shall be final in accordance with the Disputes Clause of this Contract.

C.1.2 Personnel The Contractor shall adhere to the submitted staffing plan and subcontracting plan that was submitted prior to award as part of the initial proposal. Contractor shall submit the staffing/subcontractor plan that provides sufficient numbers of staff at the various levels of expertise to ensure all scheduled and unscheduled services are performed and conditions are maintained to avoid any disruption to the tenant.

Management Plan Worksheet/Staffing Plan:

Figure L-1, Management Plan Worksheet includes the government’s baseline manpower projection. The projection is not intended to mandate the staffing plan and/or labor mix utilized to fulfill this requirement. The offeror may elect to propose any alternative that will fulfill the requirement of this solicitation. If the offeror elects to deviate (plus or minus one FTE) from the government’s manpower projection, the offeror must submit a Worksheet Narrative explaining how their proposed manpower approach will meet the requirements of the solicitation.

The staffing/labor mix proposed in the Management Plan Worksheet are the minimum labor/staff requirements of the contract and must be adhered to for the contract period of performance. The offeror may request an annual review of the staffing plan, labor mix or any changes to the proposed staffing levels, qualifications of proposed staff or key personnel, or the areas of expertise or disciplines of the proposed staff shall be submitted for review and approval from the CO or their designee 60 days prior to issuance of the first Option Period. Any requests for changes to the Management Plan Worksheet may be submitted and considered at that time. Any approved adjustment to the labor mix will not result in an increase in price. However, any request to reduce manpower may result in a lower price to be negotiated at time of request. Any deviation and/or vacancy from the accepted/approved Management Plan Worksheet may result in deductions. Any vacancy must be staffed and report to the site, within 30 calendar days.

A vacancy of any position may result in a price deduction in accordance with Section G.

The government retains the right to accept and/or reject any proposed personnel, based on any past performance or information deeming an individual unsuitable for employment or admission into a Federal facility.

C.1.2.1 Contractor Key Personnel The intent of this paragraph is to be for informational purposes only and is not to be considered prescribed positions by the Government. However, the Contractor shall adhere to the below minimum qualifications when the positions are utilized and proposed in the Management Plan and filled under this contract.

Contractors shall submit all required training to the Contracting Officer (CO) and their designee prior to the following positions being filled.

Custodial Supervisor Skills, Knowledge, Abilities Required on this Contract:

Custodial Supervisors are required to read and understand the contract requirements.

The Custodial Supervisor performs supervisory work involving the assignment and direct supervision of custodial employees in maintaining the cleanliness and sanitation of building interiors and exteriors, to include grounds maintenance and related services.

Custodial supervisors shall have knowledge of the methods, materials, tools, and equipment used, as well as supervisory principles, practices, and techniques.

● Supervisors shall have experience performing cleaning and sanitation in a commercial environment.

● Organize cleaning crews, to include, but not limited to, scheduling and managing work shifts

● Experience in scheduling and managing work shifts to accommodate 24 hour 7 day per week operations.

● Experience applying safety standards and policies to subordinate personnel

● Documented experience working as a Custodial Supervisor.

● Must possess organizational and effective communication skills.

● Experience in scheduling and supervising grounds maintenance duties and responsibilities

● Experience in general grounds maintenance practices

● Experience in training employees

● Experience in proper custodial procedures for the use of manually operated tools, electrically-powered machines, cleaning compounds, solvents and chemicals

● Experience with general administrative duties including, but not limited to,., creating reports and Action Plans.

● Experience applying a Quality Control Program (including, but not limited to, inspecting, scheduling, verifying all contract requirements are completed, correcting QA inspection findings, responding to tenant complaints, improving processes to correct repeated findings, etc).

● Possess a current Advanced Custodial Technician Certification (CMI et al) or equivalent, as deemed acceptable by the Contracting Officer and his/her designee.

● Shall be fully conversant in English

*A supervisor is defined as an individual immediately in line after management who is responsible for monitoring and regulating a company’s staff in their performance of delegated duties. In particular, they oversee the daily performance of the work; train others on methods, materials, tools, and equipment; inspect the satisfactory completion of work performed; and perform many functions that help improve productivity.

PMs who supervise custodians, shall have the same qualifications. Leaders and assistant supervisors designated by an employer on track to become a future supervisor shall have the above responsibilities in the training program.

Project Manager for the Contract:

The Contractor shall designate a Contract Project Manager, in writing, and provide the Name and contact information to the CO or his/her designee. The Contract Project Manager is considered essential to the work being performed under this Contract. The Contract Project Manager is defined in C.1.2.2.

The Contract Project Manager shall have complete authority to act for the Contractor in every detail during the term of the Contract, and shall have the authority to exercise financial expenditures and controls, accept notices of deductions, inspection reports and all other correspondence on behalf of the Contractor. This Contract requires onsite managerial supervision. The Contractor can fulfill this requirement by having the Contract Project Manager located onsite or having an additional Onsite Supervisor. If the Contractor decides that the requirement is to be filled with an Onsite Supervisor, the above requirements for Contract Project Manager shall be the same.

Additional Required Skills:

● Experience interpreting contract documents.

● Experience reading and interpreting blueprints and construction specifications.

● Experience scheduling preventive maintenance and repairs.

● Experience applying a Quality Control program (inspecting, scheduling, verifying all contract requirements are completed, correcting QA inspection findings, responding to tenant complaints, improving processes to correct repeated findings, etc).

● Experience with contracting with and supervising Subcontractors

● Experience with general administrative duties; including, but not limited to, creating reports.

● The Contractor shall be proactive in attempts to meet all current and future energy and utility goals of the Government. The Contractor must establish a Performance Plan addressing operational methodology for tracking, trending and improving facility efficiencies.

● Ability to attend Tenant Meetings and discuss building issues.

● Experience with hiring talent required by the buildings and the contract

● If supervising Custodians see Custodial Supervisor required skills.

● Shall be fully conversant in English

Chief Engineer and or Lead HVAC:

The Chief Engineer position is considered a “working supervisor” and, is defined as the supervisor responsible for all working matters in the operations of the facilities, is a master level position who:

● Trains journeyman and apprentice personnel, inspects and has oversight of the Preventative Maintenance program and repairs, and details the Critical Equipment Condition Assessment Repair and Reporting.

● Shall possess verifiable understanding and experience in operating, troubleshooting, repair and replacement of building specific equipment.

● Shall have EPA 608 Certification, A/C Refrigeration Operator Certification, and one or more of the following certifications and equivalent experience:

● N.A.P.E. Certification Air Conditioning III – Operations and Management (National Association of Power Engineers)

● Advanced Boiler Operator Certification

● International Union of Operating Engineers (IUOE) (class 2 – minimum

1-prefered) stationary engineer

Additional Minimum Required Skills:

● Experience in performing chiller repairs, including but not limited to replacing seals, removal of and refilling refrigerant, correcting operational malfunctions, and loading, replacing motors, controls, sensors, gauges, repairing pipe leaks.

● Experience in Boiler repairs including but not limited to seals, repair of leaks, correcting operational deficiencies and issues, replacing motors, controls, sensors, gauges, repairing pipe leaks.

● Experience in Pump repairs, including but not limited to leak repairs, seal changes, shaft repairs and replacements, motor replacements, alignments, etc.

● Experience in replacing motors

● Experience in troubleshooting BAS issues, correcting HVAC issues, and correcting energy and water waste issues

● Experience in performing Preventive Maintenance tasks

● This involves keeping equipment in good working order to reduce downtime and prevent breakdowns. Chief building engineers may prepare budgets, calibrate thermostats, and implement programs to improve tenant comfort and equipment reliability.

● Experience in inspecting the work of HVAC personnel and GMWs.

● Chief building engineers shall be prepared to perform daily corridor and common area inspections and reporting or fixing any problems found. They shall also be prepared to monitor property for potential safety issues, and have the ability to report and/or correct them.

● Ability to repair piping and tubing, replacing expansion tanks

● Ability to troubleshoot all equipment in the building.

● Ability to Read and understand contract specifications and drawings.

● Experience training personnel; including, but not limited to training all crew members in the repairs of all equipment and performing continuing education of the technicians.

● Shall be fully conversant in English (i.e. speaking, writing, and reading)

Lead HVAC Mechanic/Assistant Chief (trainee) {Note: this is an optional position and not in the CBA nor Wage Determination. This is an option for those contractors who wish to place an HVAC Mechanic in training for a future Chief positon.}

The HVAC Mechanic is defined as all personnel designated, to operate, maintain, and/or repair, or any combination of HVAC equipment or systems, works under the supervision of the Chief Engineer, and is in training for the Chief Position via the extra requirements below.

● Shall possess EPA 608 Certification, A/C Refrigeration Operator Certification, and one or more of the following certifications or equivalent experience:

● North American Technician Excellence (NATE) HVAC Service Technician Certification and/or HVAC Excellence Professional Level Certification and/or UA Star HVAC Mastery Certification and/or Union workers provide Journeyman certification

● Experience in the repair, operation, and preventative maintenance of building equipment.

Follow the training plan created by the Chief Engineer and PM. (as approved by the COR and SME)

● Shall be fully conversant in English (i.e. speaking, writing, and reading)

HVAC Mechanic:

The HVAC Mechanic is defined as all personnel designated, to operate, maintain, and/or repair, or any combination of HVAC equipment or systems.

HVAC Mechanic must maintain a minimum of 16 hours of continuing education per year from either NATE, HVAC Excellence, or UA Star recognized provider programs.Proposed personnel shall possess EPA 608 Certification, A/C.

Refrigeration Operator Certification, and one or more of the following certifications and equivalent experience:

● North American Technician Excellence (NATE) HVAC Service Technician Certification

● HVAC Excellence Professional Level Certification

● UA Star HVAC Mastery Certification

● Union workers provide Journeyman certifications

Additional Minimum Skills Required:

● Installs, services and repairs environmental-control systems in residences, department stores, office buildings, and other commercial establishments, utilizing knowledge of refrigeration theory, pipefitting and structural layout, mounts compressor and condenser units on platform or floor, using hand tools, following blueprints or engineering specifications, fabricates, assembles and installs ductwork and chassis parts, using portable metalworking tools and welding equipment, and installs evaporator units in chassis or in air-duct system, using hand tools.

● Cuts and bends tubing to correct length and shape, using cutting and bending equipment and tools, cuts and threads pipe, using machine threading or hand-threading equipment, joins tubing or pipes to various refrigerating units by means of sleeves, couplings or unions, and solders joints, using torch, forming complete circuit for refrigerant, installs expansion and discharge valves in circuit.

● Connects motors, compressors, temperature controls, humidity controls, and circulating ventilation fans to control panels and connects control panels to power source; installs air and water filters in completed installation, injects small amount of refrigerant into compressor to test systems and adds Freon gas to build up prescribed operating pressure.

● Observes pressure and vacuum gauges and adjusts controls to insure proper operation, tests joints and connections for gas leaks, using gauges or soap-and-water solution, wraps pipes in insulation batting and secures them in place with cement or wire bands, replaces defective breaker controls, thermostats, switches, fuses and electrical wiring to repair installed units, may install, repair and service air conditioners, ranging from fifteen to twenty tons cooling capacity in warehouses and small factory buildings.

General Maintenance Worker (GMW)

Qualifications Requirements: High School Diploma or equivalent (GED).

Experience Requirements: The GMW is not an on-call position for after hour service calls. This position must be able to follow instructions from supervisors or senior maintenance workers. General Maintenance Worker maintains, services, and conducts minor repairs on facilities, buildings, grounds, and equipment at various sites. Performs a variety of semiskilled duties in the areas of plumbing, carpentry, electrical, painting, grounds, escorting and other duties assigned. Worker assists Maintenance Mechanics, HVAC Technicians and other workers with their tasks.

Additional minimum skills required:

● Performs general maintenance and repair of equipment and buildings requiring practical skill and knowledge (but not proficiency) in such trades as painting, carpentry, plumbing, masonry, and electrical work.

● Experience with: replacing electrical receptacles, wires, switches, fixtures, and motors, using plaster or compound to patch minor holes and cracks in walls and ceilings, repairing or replacing sinks, water coolers, and toilets painting structures and equipment; repairing or replacing concrete floors, steps, and sidewalks, replacing damaged paneling and floor tiles, hanging doors and installing door locks, replacing broken window panes, and performing general maintenance on equipment and machinery.

Administrative Support

At a contract minimum, the Contractor must operate a service call and administrative support function on site (Juarez Lincoln Land Port of Entry, building TX0282JL TX specific building, or state any building) during normal working hours (08:00 AM CST to 5:00 PM CST), to act as a central point of contact for the Government and building occupants to take service calls, track and maintain service call records in the NCMMS. This includes other service calls, inspections, and work order records from other building service providers such as Elevator Maintenance, Custodial Services, regardless if those services are covered under the subject contract. In addition, this includes service calls for work not under the scope of this contract (i.e.,performing a central service call desk function for the facilities, regardless of who is responsible for responding to the service call.)

The contractor shall provide adequate administrative support to fulfill the functions listed below. The contractor shall provide (at a minimum) NCMMS functions as detailed below:

● Print and issue work orders

● Close work orders

● Accept and input service calls and work orders from other service contractors

● Receive and process tenant service requests

● Update and maintain inventories

● Address GSALink spark data

● Create reports as requested.

● Attend GSA training (usually on site or via computer online)

Minimum Qualifications:

● Data input and database software (Maximo and/or NCMMS preferred)

● Work order tracking

● Word Processing software

● Customer Service

● Must be fluent writing and speaking english

Requirements to move existing staff into any position listed above:

The individual shall have an approved training plan (approved by the Contracting Officer or his/her designee, COR, and SME). The training plan minimally shall cover the required courses of study to be completed, how the individual will be able to complete the training prior to promotion, how the individual will gain supervisory experience, On the Job Training curriculum, understanding of the contract and the contractual duties, Verification completion as per the training plan and is approved through the CO or their designee.

The Contractor will provide to the Contracting Officer the names, titles, e-mail addresses, and phone numbers of key personnel at time of award.

C.1.2.2 Authority The Contract Project Manager shall have complete authority to act for the Contractor in every detail during the term of the Contract, and shall have the authority to exercise financial expenditures and controls, accept notices of deductions, inspection reports and all other correspondence on behalf of the Contractor. This Contract requires onsite managerial supervision. The Contractor can fulfill this requirement by having the Contract Project Manager located onsite or having an additional Onsite Supervisor. If the Contractor decides that the requirement is to be filled with an Onsite Supervisor, the above requirements for Contract Project Manager shall be the same.

C.1.2.3 Communication Equipment The Contractor shall provide key operational personnel (Managers, Supervisors, and Mechanical Engineers, Mechanical Supervisors, Operating Engineers, Heating, Ventilation and Air Conditioning (HVAC) Mechanics) with portable electronic means to communicate with GSA for all work covered under this Contract (Work Orders, emergencies, status of projects). Outside of normal working hours, the Contractor shall maintain some designated form of communication with on-call staff to allow the CO or their designee to contact such on-call staff at any time for emergency response.

Electronic communication methods are the following:

● Phone/Emails/Text messaging smartphone or tablet devices. The Contractor is responsible for all initial and monthly costs associated with the device(s). In areas where cellular service is unavailable, or unreliable, special exceptions shall be made by the CO or designee on a case-by-case basis. Such devices shall be on the list of GSA- approved devices and are to be processed through GSA’s procedures for remote mobile management. This shall allow for mobile access to GSA email, the National Computerized Maintenance Management System (NCMMS) mobile environment and Building Automation Systems (BAS) alarms.

The process for this and the list of currently approved devices is available at sites.google.com/a/gsa.gov/mobileinfo/approved-devices. Contractor personnel under this Contract must obtain and maintain an official GSA ENT account (this is your enterprise account for signing into systems administered by GSA) and monitor their GSA email account for all notifications.

● Fax. Receiving and sending faxes is acceptable as a secondary communication method for locations that have problems with wireless device signal strength.

However, delaying faxes because of combined usage of voice and fax on the same line is not acceptable.

● Administrative Station – The Government r shall provide at least one Desktop/Laptop device per each contract group of buildings for NCMMS.

Contractor shall maintain the device per GSA IT requirements, including patching and security software. Contractor shall provide and maintain core Operating Systems, updates, revisions and Microsoft Office (MS Office) tools.

C.1.2.3.1 CIO 2100 IT Security Policy The Contractor shall ensure compliance with GSA Order CIO 2100.1K. Contractor core personnel under this Contract must obtain an official GSA email account. Employees must have clearance before they shall access GSA email, NCMMS, or other Government systems. The GSA Order CIO 2100 prohibits an employee or Contractor supporting GSA from creating or sending information using a non-official GSA electronic messaging account (i.e., company or personal email account). The Contractor shall ensure compliance with the Department of Homeland Security ICS-CERT cyber security guidance and recommendations. Guidance can be found at the web site:

https://www.gsa.gov/policy-regulations/policy/information-technology-policy/gsa-it-securi ty-policies

C.1.2.4 Language On-site personnel and the Contractor’s Point of Contact (POC) for GSA need to be proficient in English, and must be able to read, write, speak, and understand English.

C.1.2.5 Employee Suitability

The GSAR 552.237-71 Qualifications of Employees (1989) clause shall be followed at all times during the performance of this Contract (Ref H.2) In addition, the contractor shall follow the following:

a. All Contract employees requiring routine unescorted access to federally controlled facilities or information systems, or both, for more than six months (Regular Employees) shall be required to undergo a suitability determination before a personal identification verification (PIV) card is issued. a. After the request for suitability determination is sent to the determining authority, requested personnel may not enter the facility for work associated with the contract. They may enter to attend training or indoctrination activities only. After their initial favorable suitability determination is received, Contractor personnel may enter for work and shall comply with normal facility access control procedures, including recording presence, temporary badging, and escorted entry, as applicable. When a favorable final suitability determination is received and PIV card issued, entry will be allowed by presenting the PIV card.

b. Failure of a Regular Employee to receive a favorable suitability determination shall be cause for removal of the employee from the work site and from other work in connection with the Contract.

c. The Government, at its sole discretion, may grant temporary suitability determinations to Regular or Temporary Employees. However, the granting of a temporary suitability determination to any such employee shall not be considered as assurance that a favorable suitability determination shall follow.

d. The CO or designee shall provide the Contractor with the required clearance procedures for obtaining necessary clearances. The Contractor shall comply with these clearance procedures.

e. The Contractor shall be responsible for planning and scheduling its work in such a manner as to account for facility access issues. Difficulties encountered by the Contractor in gaining access to facilities by its employees and subcontractors shall not be an excuse for any lack of Contractor performance under the Contract.

C.1.2.6 Employee Technical Qualifications Employees or subcontractors performing Contract work involving the operation, maintenance or repair, inspection, or testing of any piece of equipment or system shall be trained and possess the knowledge, experience and skills pertinent to the equipment or system as demonstrated by a current training certificate from an equipment manufacturer or a certificate by an organization acceptable to the CO. Contractor personnel shall have NCMMS skills sufficient for “Use of NCMMS” as described in this subsection. All personnel or sub-contractor personnel shall possess all certifications and licenses required by Federal, state and local jurisdiction and National Fire Protection Association (NFPA) 72, National Fire Alarm Code, section 10.5, for equipment that they shall be operating, maintaining, repairing, inspecting or testing. At a minimum, a mechanic in each trade (e.g., electric, HVAC, plumbing) shall be a licensed journeyman grade in the local municipality in which they are working. All personnel under the team leader or sub-contractor personnel shall have the experience and skill set knowledge as described in the Service Contract Act (SCA) Directory of Occupations, Fifth Edition or later.

https://www.dol.gov/whd/regs/compliance/wage/SCADirV5/SCADirectVers5.pdf For example, HVAC mechanics need to be as proficient as dictated by the 23410 series and general maintenance mechanic shall be as proficient as dictated by the 23370 series.

C.1.2.7 Certifications Copies of all certifications for Contractor employees shall be kept on-site and provided to the Government upon request. The Contractor shall provide to the CO or their designee documentation of the certificates of training, licenses, and permits for all new employees no later than seven business days prior to that person beginning work under the terms of this Contract. The Contractor shall ensure that all certificates of training, licenses, permits, and bonds are current and valid and are loaded in NCMMS.

C.1.2.7.1 Qualifications of Fire Alarm System Technicians

a. Technicians performing contract work involving the inspection, testing, and preventive maintenance or repair of fire alarm systems shall be certified by the National Institute for Certification in Engineering Technologies (NICET) and possess at least a NICET Level 2 (Associate Engineering Technician) in Fire Protection Engineering Technology, Fire Alarm Systems. The Contractor shall submit to the CO or designee the NICET level certification number and expiration date for each field technician and inspector responsible for performing fire alarm system preventive maintenance and repair services required under the terms of this Contract.

b. Technicians modifying the programming software of the fire alarm system shall also be factory trained and certified by the system manufacturer for the specific type and brand of fire alarm system being serviced. The Contractor shall submit to the CO or designee the factory trained certification number and expiration date for each specific manufacturer’s equipment for each technician responsible for performing programming of the fire alarm system.

C.1.2.7.2 Qualifications of…