37-Scope of Services, Attachment E, AVI Support Agreement.pdf

SOFTWARE LICENSE, MAINTENANCE, AND SUPPORT AGREEMENT

This Software License, Maintenance, and Support Agreement dated (“Effective Date”), is made and entered into by and between (“Contractor”), and TransCore, LP (“Provider”).

RECITALS:

Whereas, (“Contractor”) and Provider are parties to a certain Software License, Maintenance and Support Agreement dated as of (“Date”), pursuant to which Provider has licensed to (“Contractor”), certain Software and provided related support and maintenance services, all as further described in the Agreement, for the GTM System (defined in the Agreement) which is presently operated by (“Contractor”) at the Fort Lauderdale- Hollywood International Airport (“Airport”) pursuant to a certain Agreement (“Agreement #”) dated effective (“Effective Date”) with Broward County, a political subdivision of the State of Florida (the “County”).

Whereas, (“Contractor”) and Provider desire of the Agreement upon the terms and conditions hereinafter set forth.

For good and valuable consideration, the receipt and sufficiency of which are hereby acknowledged, the parties hereto agree as follows:

1. Recitals. The above Recitals are incorporated herein.

2. Definitions. The capitalized terms in the Agreement continue to have the same meanings as ascribed to such terms in the Agreement, unless expressly defined otherwise in this Amendment.

3. Pricing. Effective (“Effective Date”), Provider’s pricing shall be set forth in Attachment A, which is attached her to.

4. Counterparts. This Agreement may be executed in counterparts, each of which shall be deemed to be an original, but all of which, taken together, shall constitute one and the same agreement. Signatures provided by facsimile or by e-mail delivery of a .pdf-format file shall have the same force and effect as an original signature.

Attachment E

(The remainder of this page is intentionally left blank.)

IN WITNESS WHEREOF, the Parties hereto have made and executed this Amendment.

TWO WITNESSES

Signature

Name

PROVIDER:

TransCore, LP

Name:

Title:

Date:

ATTEST:

TWO WITNESSES

Corporate Secretary/Assistant Secretary or other person authorized to attest

CONTRACTOR:

(Contractor)

By:

Date:

ATTEST:

Corporate Secretary/ Assistant Secretary or other person authorized to attest

41625JBP#l 05375

ATTACHMENT A

Appendix 1: TransCore AVI System Maintenance Services 2026

Term of Contract CY 2026

Service Location Fort Lauderdale International Airport

Scope of Work Technical support for installed hardware and software.

Preventative maintenance for installed AVI equipment; repairs corrective maintenance calls Preventive maintenance and support of GateKeeper software.

Service Hours Software technical support—0800 to 1700 Central, Monday-Friday

Software Telephone technical support—0800 to 1700 Central, Monday-Friday

Software support after hours is Time & Material Hardware corrective maintenance (Time & Material): 0800 to 1700 Eastern, Monday-Friday

Hardware preventive maintenance: Performed quarterly during regular business hours.

Service Days All support will be performed Monday through Friday, excluding holidays.

Response Time Response time after receiving authorized notification from (“Contractor”) will be best available, no guaranteed response time.

Contract Monthly Fee: $ 6,885.11

Time and Materials (T&M) support

TransCore will perform corrective/repair of hardware on a T&M basis as follows:

1. Labor and equipment rates will be charged portal to portal

2. For work requiring overhead access, OSHA guidelines requiring two technicians would be followed

3. Lane closures and MOT would be the responsibility of(“Contractor”).

4. Response time would be best available (no next business day guarantee or same day response)

5. Bucket truck costs are shown at an hourly rate

6. Connectors and consumables will be invoiced at cost plus 20%

Generally, any support call response will be by Field Technician labor category plus an hour of PM/Supervisory work to include coordination and billing work.

Time and Materials Labor Rates (Hardware and Software)

1. Hardware Support Technician $146.12/Hour from portal to portal

2. Software Support Technician $263.01/Hour

3. Systems Engineer $204.56/Hour

4. Project Manager $233.79/Hour

5. E5 Factory Repairs $1,753.40/Per occurrence

6. Bucket truck $40.91/Hour

Appendix 2: 2027 CPI Increase (Not to exceed 3.00%)

TransCore herein proposes the adjusted rates, as identified below, for CY 2027. These rates are based on subjecting our proposed CY2026 rates to the 3% maximum CPI increase for the Miami/Ft. Lauderdale region as established by the US BLS (see attached verification documents from the BLS website) and stipulated in our contract amendment:

Contract Monthly Fee: $7,091.66

Time and Materials Labor Rates (Hardware and Software)

1. Hardware Support Technician $150.50/Hour from portal to portal

2. Software Support Technician $270.90/Hour

3. Systems Engineer $210.70/Hour

4. Project Manager $240.80/Hour

5. E5 Factory Repairs $1,806.00/Per occurrence

6. Bucket truck $42.14/Hour

TransCore will use these rates, as proposed for your system support in CY 2027, effective January 1, 2027.

Appendix 3: CVMS & TNC-Ops™ Software Maintenance(Optional Add)

Summary:

GateKeeper Systems, Inc. (GSI) to provide (“Contractor”) hosting and support of Fort Lauderdale Hollywood International Airport’s GateKeeper TNC‐Ops™ module. By utilizing the hosted option for the TNC‐Ops module, (“Contractor”) the Airport eliminates the need to provide the environment and redundant services necessary to support the TNC‐Ops system. This includes, but is not limited to, servers, operating system, database software, security, and back‐up services.

TNC‐Ops System Support Description:

Under this agreement, GateKeeper Systems, Inc. will maintain in good working order the computer software licensed to (“Contractor”)/Fort Lauderdale‐Hollywood International Airport (the “Airport”), known as the GateKeeper TNC‐Ops™ software.

Software Support Services:

GateKeeper Systems, Inc will provide software support to Airport personnel as necessary to eliminate or correct software malfunctions and return the software to normal operation. The categories of software support to be provided under this contract include:

• Response to System Problems: GateKeeper Systems will provide unlimited on‐line telephone support to Airport personnel as needed each month for the period of the contract to remotely diagnose and make required changes to the TNC‐Ops software as well as other system components.

Support will be provided by qualified GSI personnel familiar with the TNC‐Ops system and software version installed for the Airport.

CY 2026 ADDS:

CVMS & TNC-Ops™ Software Maintenance $1,270.99

Total Monthly Including Adds CY 2026: $8,156.10

CY 2027 ADDS:

CVMS & TNC-Ops™ Software Maintenance $1,309.12

Total Monthly Including Adds CY 2027: $8,400.78