35368 Score Matrix FINAL for all Rounds.xlsx

XLSX spreadsheet 77 KB Posted Aug 9, 2023

Attached to: RFP - Commercial Back-Office Toll System Integrator and Customer Services Center
Solicitation number: S-73000-00007613
Issued by: Multnomah County, Portland City, Oregon

About this file

Written by GovTribe AI · Apr 3, 2024

The document is a Request for Proposals (RFP) for a Commercial Back-Office Toll System Integrator and Customer Services Center for the Oregon Toll Program, a comprehensive program for revenue collection and congestion management overseen by the Oregon Department of Transportation (ODOT). The RFP seeks proposals for a single system of systems with components including people, processes, and technologies to meet the program's objectives. The RFP covers the jurisdictions of Multnomah County and the city of Portland. Proposals are due on a specific date, and the contract term includes potential renewal options.

The RFP provides detailed scoring criteria and response requirements for the proposed commercial back-office system, customer service center, security, key personnel, firm qualifications, and other relevant areas. Pricing terms, funding requirements, and other salient information are also included. The current environment and any incumbents are not explicitly stated, but the RFP outlines the comprehensive nature of the program and the need for a single integrated system to meet ODOT's objectives.

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Other files

File	Type	Posted
35368 Revised Attc E Price Proposal~1.xlsx	XLSX spreadsheet	Aug 9, 2023
35368 Revised Attc L CBOS Key Personnel Response Guide.docx	DOCX document	Aug 9, 2023
35368 Volume 6 QA Correction to Question 9.xlsx	XLSX spreadsheet	Aug 9, 2023
35368 Revised Attc J CSC Proposed Solution Response Guide.docx	DOCX document	Aug 9, 2023
35368 Volume 5 QA.xlsx	XLSX spreadsheet	Aug 9, 2023
35368 Volume 1 QA.xlsx	XLSX spreadsheet	Aug 9, 2023
35368 bid Amendment 13.pdf	PDF	Aug 9, 2023
35368 Addendum 9.pdf	PDF	Aug 9, 2023
35368 Revised Attc I CBOS and CSC Security Proposed Solution Response Guide.docx	DOCX document	Aug 9, 2023
35368 Addendum 5.pdf	PDF	Aug 9, 2023
35368 Revised Attc M CSC Key Personnel Response Guide.docx	DOCX document	Aug 9, 2023
35368 Attc B.doc	DOC document	Aug 9, 2023
35368 Revised Attc K Firm Qualifications Response Guide.docx	DOCX document	Aug 9, 2023
35368 Volume 2 QA.xlsx	XLSX spreadsheet	Aug 9, 2023
35368 Volume 3 QA.xlsx	XLSX spreadsheet	Aug 9, 2023
35368 Revised Attc G CSC Understanding and Approach Response Guide.docx	DOCX document	Aug 9, 2023
35368_Attc D_Concept of Operations.pdf	PDF	Aug 9, 2023
35368 Exhbit S Defined Terms.pdf	PDF	Aug 9, 2023
35368 Attc A Sample Contract~1.docx	DOCX document	Aug 9, 2023
35368 Volume 6 QA.xlsx	XLSX spreadsheet	Aug 9, 2023
35368 Attc C.doc	DOC document	Aug 9, 2023
35368 Revised Attc F CBOS Understanding and Approach Response Guide.docx	DOCX document	Aug 9, 2023
35368 Addendum 14.pdf	PDF	Aug 9, 2023
35368 Attc O responsibility inquiry.docx	DOCX document	Aug 9, 2023
35368 Volume 4 QA~1.xlsx	XLSX spreadsheet	Aug 9, 2023
35368 Attc N Requirements Tracability Matrix~2.xlsx	XLSX spreadsheet	Aug 9, 2023
Pre-Proposal Presentation.pdf	PDF	Aug 9, 2023
35368 Exhibit R CBOS and CSC Business Rules~1.pdf	PDF	Aug 9, 2023
35368_RFP.pdf	PDF	Aug 9, 2023
35368 ITA.pdf	PDF	Aug 9, 2023
35368 Addendum 1.pdf	PDF	Aug 9, 2023
QA Response for ODOT Tolled Facilities Volume Projections.pdf	PDF	Aug 9, 2023
35368 Revised Attc H CBOS Proposed Solution Response Guide~1.docx	DOCX document	Aug 9, 2023
35368 Volume 7 QA.xlsx	XLSX spreadsheet	Aug 9, 2023
35368 Exhibit J.1 CSC Requirements.pdf	PDF	Aug 9, 2023
35368 Exhibit J CBOS and CSC Business Rules and Requirements.pdf	PDF	Aug 9, 2023
35368_Notice of Competetive Range~1.pdf	PDF	Aug 9, 2023
35368 Addendum 2~1.pdf	PDF	Aug 9, 2023

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Summary

	Score Summary
	Project: Project: COMMERCIAL BACK-OFFICE TOLL SYSTEM INTEGRATOR AND CUSTOMER SERVICE CENTER
	RFP No. RFP S-73000-00007613 (PCMS 35368)
	Round #1
	Proposer	Proposal Detail Score	Price Score	Round 1 Subtotal
1	Deloitte Consulting LLP	840	114	954
2	Neology, Inc.	826	124	950
3	Emovis US, Inc.	730	200	930
4	ETAN Limited, LLC	754	154	908
5	Conduent State & Local Solutions, Inc.	799	82	881
6	Electronic Transaction Consultants, LLC	746	76	822
7	Kapsch TrafficCom USA, Inc.	700	100	800
	Round #2
	Proposer	Demonstrations and Interview Scores	Round 2 Subtotal
1	Deloitte Consulting LLP	172	172
2	Neology, Inc.	166	166
	Final Ranking
	Proposer	Round 1 Total Score	Round 2 Total Score	Combined Round 1 and 2 Scores
1	Deloitte Consulting LLP	954	172	1126
2	Neology, Inc.	950	166	1116

_x000D_&1#&"Calibri"&10&K000000 Level 3 - Restricted

Proposal Detail Score Proposal Detail Scores

		Maximum Possible Score	Proposer Total Average Score
1	Conduent State & Local Solutions, Inc.
	4.10.2.1 CBOS - Understanding and Approach Response Guide	150	110
	4.10.2.2 CSC - Understanding and Approach Response Guide	150	113
	4.10.2.3 CBOS - Proposed Solution Response Guide	290	239
	4.10.2.4 CBOS and SCS - Security Proposed Solution Response Guide	20	14
	4.10.2.5 CSC- Proposed Solution - Response Guide	290	245
	4.10.2.6 Firm Qualifications Response Guide	40	34
	4.10.2.7 CBOS - Key Personnel Response Guide and Key Staff Resumes	30	21
	4.10.2.8 CSC - Key Personnel Response Guide and Key Staff Resumes	30	23
	Total Points Possible	1000	799
	Proposer Total Score

		Maximum Possible Score	Proposer Total Average Score
2	Deloitte Consulting LLP
	4.10.2.1 CBOS - Understanding and Approach Response Guide	150	122
	4.10.2.2 CSC - Understanding and Approach Response Guide	150	124
	4.10.2.3 CBOS - Proposed Solution Response Guide	290	246
	4.10.2.4 CBOS and SCS - Security Proposed Solution Response Guide	20	16
	4.10.2.5 CSC- Proposed Solution - Response Guide	290	249
	4.10.2.6 Firm Qualifications Response Guide	40	34
	4.10.2.7 CBOS - Key Personnel Response Guide and Key Staff Resumes	30	23
	4.10.2.8 CSC - Key Personnel Response Guide and Key Staff Resumes	30	26
	Total Points Possible	1000	840
	Proposer Total Score

		Maximum Possible Score	Proposer Total Average Score
3	Emovis US, Inc.
	4.10.2.1 CBOS - Understanding and Approach Response Guide	150	98
	4.10.2.2 CSC - Understanding and Approach Response Guide	150	115
	4.10.2.3 CBOS - Proposed Solution Response Guide	290	199
	4.10.2.4 CBOS and SCS - Security Proposed Solution Response Guide	20	13
	4.10.2.5 CSC- Proposed Solution - Response Guide	290	236
	4.10.2.6 Firm Qualifications Response Guide	40	26
	4.10.2.7 CBOS - Key Personnel Response Guide and Key Staff Resumes	30	20
	4.10.2.8 CSC - Key Personnel Response Guide and Key Staff Resumes	30	23
	Total Points Possible	1000	730
	Proposer Total Score

		Maximum Possible Score	Proposer Total Average Score
4	ETAN Limited, LLC
	4.10.2.1 CBOS - Understanding and Approach Response Guide	150	116
	4.10.2.2 CSC - Understanding and Approach Response Guide	150	105
	4.10.2.3 CBOS - Proposed Solution Response Guide	290	236
	4.10.2.4 CBOS and SCS - Security Proposed Solution Response Guide	20	16
	4.10.2.5 CSC- Proposed Solution - Response Guide	290	215
	4.10.2.6 Firm Qualifications Response Guide	40	25
	4.10.2.7 CBOS - Key Personnel Response Guide and Key Staff Resumes	30	22
	4.10.2.8 CSC - Key Personnel Response Guide and Key Staff Resumes	30	19
	Total Points Possible	1000	754
	Proposer Total Score

		Maximum Possible Score	Proposer Total Average Score
5	Electronic Transaction Consultants, LLC
	4.10.2.1 CBOS - Understanding and Approach Response Guide	150	112
	4.10.2.2 CSC - Understanding and Approach Response Guide	150	104
	4.10.2.3 CBOS - Proposed Solution Response Guide	290	227
	4.10.2.4 CBOS and SCS - Security Proposed Solution Response Guide	20	16
	4.10.2.5 CSC- Proposed Solution - Response Guide	290	213
	4.10.2.6 Firm Qualifications Response Guide	40	34
	4.10.2.7 CBOS - Key Personnel Response Guide and Key Staff Resumes	30	22
	4.10.2.8 CSC - Key Personnel Response Guide and Key Staff Resumes	30	18
	Total Points Possible	1000	746
	Proposer Total Score

		Maximum Possible Score	Proposer Total Average Score
6	Kapsch TrafficCom USA, Inc.
	4.10.2.1 CBOS - Understanding and Approach Response Guide	150	100
	4.10.2.2 CSC - Understanding and Approach Response Guide	150	111
	4.10.2.3 CBOS - Proposed Solution Response Guide	290	202
	4.10.2.4 CBOS and SCS - Security Proposed Solution Response Guide	20	14
	4.10.2.5 CSC- Proposed Solution - Response Guide	290	197
	4.10.2.6 Firm Qualifications Response Guide	40	33
	4.10.2.7 CBOS - Key Personnel Response Guide and Key Staff Resumes	30	21
	4.10.2.8 CSC - Key Personnel Response Guide and Key Staff Resumes	30	22
	Total Points Possible	1000	700
	Proposer Total Score

		Maximum Possible Score	Proposer Total Average Score
7	Neology, Inc.
	4.10.2.1 CBOS - Understanding and Approach Response Guide	150	118
	4.10.2.2 CSC - Understanding and Approach Response Guide	150	126
	4.10.2.3 CBOS - Proposed Solution Response Guide	290	238
	4.10.2.4 CBOS and SCS - Security Proposed Solution Response Guide	20	17
	4.10.2.5 CSC- Proposed Solution - Response Guide	290	249
	4.10.2.6 Firm Qualifications Response Guide	40	33
	4.10.2.7 CBOS - Key Personnel Response Guide and Key Staff Resumes	30	22
	4.10.2.8 CSC - Key Personnel Response Guide and Key Staff Resumes	30	23
	Total Points Possible	1000	826
	Proposer Total Score

_x000D_&1#&"Calibri"&10&K000000 Level 3 - Restricted

CBOS Understanding & Approach

Proposal EvaluA1:A86ation Detail Scores			Enter actual number of evaluators: 5
					Evaluation Team
		Maximum
		Score	evaluator 5	evaluator 4	evaluator 1	evaluator 3	evaluator 2
1	Conduent State & Local Solutions, Inc.
	4.10.2.1.1 Understanding of the Scope of Work	10	9	10	2	6	5
	4.10.2.1.2 Understanding Critical Elements of this Project	10	8	9	5	7	8
	4.10.2.1.3 Understanding of Major Challenges and Risks	10	8	9	3	7	6
	4.10.2.1.4 Ability to Meet Aggressive Schedule	20	17	15	10	14	15
	4.10.2.1.5 Statement of Work	100
	4.10.2.1.5.1 Project Management	10	10	10	5	9	7
	4.10.2.1.5.2 Planning	15	13	15	5	12	10
	4.10.2.1.5.3 Design	15	14	15	5	12	10
	4.10.2.1.5.4 Test Planning, Development, and Configuration, Testing	10	9	10	7	5	7
	4.10.2.1.5.5 Training	10	9	9	7	8	8
	4.10.2.1.5.6 Pre Go-Live End-To-End Acceptance Testing	10	9	10	6	5	7
	4.10.2.1.5.7 Go-Live	10	9	9	5	7	7
	4.10.2.1.5.8 Operations	20	18	18	8	15	12
	Total	150	133	139	68	107	102
	Total Average Score	110

					Evaluation Team
		Maximum
		Score	evaluator 5	evaluator 4	evaluator 1	evaluator 3	evaluator 2
2	Deloitte Consulting LLP
	4.10.2.1.1 Understanding of the Scope of Work	10	10	9	7	9	7
	4.10.2.1.2 Understanding Critical Elements of this Project	10	9	7	6	9	7
	4.10.2.1.3 Understanding of Major Challenges and Risks	10	9	7	10	9	7
	4.10.2.1.4 Ability to Meet Aggressive Schedule	20	17	15	13	18	13
	4.10.2.1.5 Statement of Work	100
	4.10.2.1.5.1 Project Management	10	10	7	8	10	7
	4.10.2.1.5.2 Planning	15	13	13	12	13	8
	4.10.2.1.5.3 Design	15	14	14	14	14	12
	4.10.2.1.5.4 Test Planning, Development, and Configuration, Testing	10	10	8	10	9	7
	4.10.2.1.5.5 Training	10	9	10	9	7	8
	4.10.2.1.5.6 Pre Go-Live End-To-End Acceptance Testing	10	8	9	3	8	7
	4.10.2.1.5.7 Go-Live	10	10	9	5	8	7
	4.10.2.1.5.8 Operations	20	19	15	18	18	13
	Total	150	138	123	115	132	103
	Total Average Score	122

					Evaluation Team
		Maximum
		Score	evaluator 5	evaluator 4	evaluator 1	evaluator 3	evaluator 2
3	Emovis US, Inc.
	4.10.2.1.1 Understanding of the Scope of Work	10	10	7	3	5	8
	4.10.2.1.2 Understanding Critical Elements of this Project	10	8	7	3	5	6
	4.10.2.1.3 Understanding of Major Challenges and Risks	10	8	8	8	7	5
	4.10.2.1.4 Ability to Meet Aggressive Schedule	20	17	13	10	15	11
	4.10.2.1.5 Statement of Work	100
	4.10.2.1.5.1 Project Management	10	10	7	6	4	5
	4.10.2.1.5.2 Planning	15	15	12	5	9	7
	4.10.2.1.5.3 Design	15	13	13	7	8	9
	4.10.2.1.5.4 Test Planning, Development, and Configuration, Testing	10	10	8	5	5	7
	4.10.2.1.5.5 Training	10	8	8	5	4	7
	4.10.2.1.5.6 Pre Go-Live End-To-End Acceptance Testing	10	7	7	6	6	6
	4.10.2.1.5.7 Go-Live	10	8	8	5	6	7
	4.10.2.1.5.8 Operations	20	18	15	8	11	12
	Total	150	132	113	71	85	90
	Total Average Score	98

					Evaluation Team
		Maximum
		Score	evaluator 5	evaluator 4	evaluator 1	evaluator 3	evaluator 2
4	ETAN Limited, LLC
	4.10.2.1.1 Understanding of the Scope of Work	10	10	10	7	9	6
	4.10.2.1.2 Understanding Critical Elements of this Project	10	10	8	6	7	7
	4.10.2.1.3 Understanding of Major Challenges and Risks	10	10	9	8	7	7
	4.10.2.1.4 Ability to Meet Aggressive Schedule	20	17	15	13	15	14
	4.10.2.1.5 Statement of Work	100
	4.10.2.1.5.1 Project Management	10	10	9	9	7	5
	4.10.2.1.5.2 Planning	15	13	15	10	12	9
	4.10.2.1.5.3 Design	15	15	15	12	12	9
	4.10.2.1.5.4 Test Planning, Development, and Configuration, Testing	10	10	10	8	7	8
	4.10.2.1.5.5 Training	10	8	9	7	9	8
	4.10.2.1.5.6 Pre Go-Live End-To-End Acceptance Testing	10	10	10	4	6	4
	4.10.2.1.5.7 Go-Live	10	9	9	4	6	7
	4.10.2.1.5.8 Operations	20	18	18	10	14	12
	Total	150	140	137	98	111	96
	Total Average Score	116

					Evaluation Team
		Maximum
		Score	evaluator 5	evaluator 4	evaluator 1	evaluator 3	evaluator 2
5	Electronic Transaction Consultants, LLC
	4.10.2.1.1 Understanding of the Scope of Work	10	9	10	10	9	6
	4.10.2.1.2 Understanding Critical Elements of this Project	10	8	8	9	10	7
	4.10.2.1.3 Understanding of Major Challenges and Risks	10	7	9	9	10	6
	4.10.2.1.4 Ability to Meet Aggressive Schedule	20	17	14	10	18	8
	4.10.2.1.5 Statement of Work	100
	4.10.2.1.5.1 Project Management	10	10	10	3	9	5
	4.10.2.1.5.2 Planning	15	15	15	7	13	8
	4.10.2.1.5.3 Design	15	13	15	5	14	9
	4.10.2.1.5.4 Test Planning, Development, and Configuration, Testing	10	8	10	8	8	4
	4.10.2.1.5.5 Training	10	10	10	6	8	5
	4.10.2.1.5.6 Pre Go-Live End-To-End Acceptance Testing	10	7	10	0	5	4
	4.10.2.1.5.7 Go-Live	10	9	10	5	7	6
	4.10.2.1.5.8 Operations	20	15	20	15	17	9
	Total	150	128	141	87	128	77
	Total Average Score	112

					Evaluation Team
		Maximum
		Score	evaluator 5	evaluator 4	evaluator 1	evaluator 3	evaluator 2
6	Kapsch TrafficCom USA, Inc.
	4.10.2.1.1 Understanding of the Scope of Work	10	10	8	5	8	7
	4.10.2.1.2 Understanding Critical Elements of this Project	10	9	7	8	5	7
	4.10.2.1.3 Understanding of Major Challenges and Risks	10	7	5	8	6	6
	4.10.2.1.4 Ability to Meet Aggressive Schedule	20	17	12	15	14	13
	4.10.2.1.5 Statement of Work	100
	4.10.2.1.5.1 Project Management	10	10	7	5	7	6
	4.10.2.1.5.2 Planning	15	14	12	8	11	6
	4.10.2.1.5.3 Design	15	15	13	5	11	6
	4.10.2.1.5.4 Test Planning, Development, and Configuration, Testing	10	9	8	8	6	4
	4.10.2.1.5.5 Training	10	7	6	2	6	5
	4.10.2.1.5.6 Pre Go-Live End-To-End Acceptance Testing	10	9	9	6	5	4
	4.10.2.1.5.7 Go-Live	10	8	7	6	5	5
	4.10.2.1.5.8 Operations	20	16	16	8	15	9
	Total	150	131	110	84	99	78
	Total Average Score	100

					Evaluation Team
		Maximum
		Score	evaluator 5	evaluator 4	evaluator 1	evaluator 3	evaluator 2
7	Neology, Inc.
	4.10.2.1.1 Understanding of the Scope of Work	10	10	10	0	9	8
	4.10.2.1.2 Understanding Critical Elements of this Project	10	10	10	8	9	7
	4.10.2.1.3 Understanding of Major Challenges and Risks	10	9	8	6	9	6
	4.10.2.1.4 Ability to Meet Aggressive Schedule	20	19	17	10	18	15
	4.10.2.1.5 Statement of Work	100
	4.10.2.1.5.1 Project Management	10	10	10	5	9	6
	4.10.2.1.5.2 Planning	15	15	15	5	13	8
	4.10.2.1.5.3 Design	15	15	15	8	12	8
	4.10.2.1.5.4 Test Planning, Development, and Configuration, Testing	10	10	10	5	8	6
	4.10.2.1.5.5 Training	10	9	9	5	7	7
	4.10.2.1.5.6 Pre Go-Live End-To-End Acceptance Testing	10	10	10	5	9	6
	4.10.2.1.5.7 Go-Live	10	9	8	5	8	6
	4.10.2.1.5.8 Operations	20	20	20	15	18	11
	Total	150	146	142	77	129	94
	Total Average Score	118

CSC Understanding & Approach

			Enter actual number of evaluators:						7
					Evaluation Team
		Maximum
		Score	evaluator 9	evaluator 7	evaluator 1	evaluator 3	evaluator 8	evaluator 6	evaluator 2
1	Conduent State & Local Solutions, Inc.
	4.10.2.2.1 Understanding of the Scope of Work	10	6	8	5	6	7	8	5
	4.10.2.2.2 Understanding Critical Elements of this Project	10	6	7	5	8	8	8	6
	4.10.2.2.3 Understanding of Major Challenges and Risks	10	7	8	3	6	10	7	6
	4.10.2.2.4 Ability to Meet Aggressive Schedule	20	10	15	5	12	15	14	12
	4.10.2.2.5 Statement of Work	100
	4.10.2.2.5.1 Project Management	10	10	9	6	6	10	5	6
	4.10.2.2.5.2 Planning	15	14	12	10	11	13	12	11
	4.10.2.2.5.3 Design and Standard Operating Procedures	15	13	9	10	14	15	13	10
	4.10.2.2.5.4 Test Support and Preparation for Operations	10	10	8	5	8	10	10	5
	4.10.2.2.5.5 Training	10	10	8	10	9	10	9	8
	4.10.2.2.5.6 Pre Go-Live End-To-End Acceptance Testing	10	10	7	5	7	8	10	6
	4.10.2.2.5.7 Go-Live	10	10	8	5	8	9	10	6
	4.10.2.2.5.8 Operations	20	20	16	15	16	18	18	14
	Total	150	126	115	84	111	133	124	95
	Total Average Score	113

					Evaluation Team
		Maximum
		Score	evaluator 9	evaluator 7	evaluator 1	evaluator 3	evaluator 8	evaluator 6	evaluator 2
2	Deloitte Consulting LLP
	4.10.2.2.1 Understanding of the Scope of Work	10	4	9	7	9	10	8	7
	4.10.2.2.2 Understanding Critical Elements of this Project	10	6	9	9	9	10	8	7
	4.10.2.2.3 Understanding of Major Challenges and Risks	10	7	9	9	9	10	10	7
	4.10.2.2.4 Ability to Meet Aggressive Schedule	20	16	17	12	18	15	20	15
	4.10.2.2.5 Statement of Work	100
	4.10.2.2.5.1 Project Management	10	10	10	7	10	10	8	8
	4.10.2.2.5.2 Planning	15	15	12	10	14	15	14	12
	4.10.2.2.5.3 Design and Standard Operating Procedures	15	13	10	12	13	15	14	11
	4.10.2.2.5.4 Test Support and Preparation for Operations	10	10	6	8	9	10	10	6
	4.10.2.2.5.5 Training	10	7	9	10	10	10	9	7
	4.10.2.2.5.6 Pre Go-Live End-To-End Acceptance Testing	10	5	8	8	8	7	7	6
	4.10.2.2.5.7 Go-Live	10	4	8	5	9	7	10	6
	4.10.2.2.5.8 Operations	20	20	15	15	17	20	19	16
	Total	150	117	122	112	135	139	137	108
	Total Average Score	124

					Evaluation Team
		Maximum
		Score	evaluator 9	evaluator 7	evaluator 1	evaluator 3	evaluator 8	evaluator 6	evaluator 2
3	Emovis US, Inc.
	4.10.2.2.1 Understanding of the Scope of Work	10	10	8	5	9	8	10	6
	4.10.2.2.2 Understanding Critical Elements of this Project	10	8	8	10	10	8	10	7
	4.10.2.2.3 Understanding of Major Challenges and Risks	10	8	9	3	10	7	10	6
	4.10.2.2.4 Ability to Meet Aggressive Schedule	20	14	16	10	17	15	20	12
	4.10.2.2.5 Statement of Work	100
	4.10.2.2.5.1 Project Management	10	10	9	5	9	10	9	7
	4.10.2.2.5.2 Planning	15	14	13	7	13	15	12	13
	4.10.2.2.5.3 Design and Standard Operating Procedures	15	12	12	5	13	15	13	8
	4.10.2.2.5.4 Test Support and Preparation for Operations	10	10	8	2	8	8	10	6
	4.10.2.2.5.5 Training	10	7	7	3	8	8	7	6
	4.10.2.2.5.6 Pre Go-Live End-To-End Acceptance Testing	10	7	7	3	7	8	10	6
	4.10.2.2.5.7 Go-Live	10	6	9	4	6	7	8	6
	4.10.2.2.5.8 Operations	20	20	16	12	17	20	18	15
	Total	150	126	122	69	127	129	137	98
	Total Average Score	115

					Evaluation Team
		Maximum
		Score	evaluator 9	evaluator 7	evaluator 1	evaluator 3	evaluator 8	evaluator 6	evaluator 2
4	ETAN Limited, LLC
	4.10.2.2.1 Understanding of the Scope of Work	10	4	6	6	6	7	6	6
	4.10.2.2.2 Understanding Critical Elements of this Project	10	2	8	8	6	8	7	6
	4.10.2.2.3 Understanding of Major Challenges and Risks	10	8	8	8	6	10	7	6
	4.10.2.2.4 Ability to Meet Aggressive Schedule	20	8	15	10	12	15	15	14
	4.10.2.2.5 Statement of Work	100
	4.10.2.2.5.1 Project Management	10	10	7	6	6	10	7	4
	4.10.2.2.5.2 Planning	15	13	12	10	11	10	11	10
	4.10.2.2.5.3 Design and Standard Operating Procedures	15	15	10	5	10	15	13	9
	4.10.2.2.5.4 Test Support and Preparation for Operations	10	7	6	5	5	8	7	6
	4.10.2.2.5.5 Training	10	10	6	7	6	8	7	7
	4.10.2.2.5.6 Pre Go-Live End-To-End Acceptance Testing	10	4	6	7	7	8	5	4
	4.10.2.2.5.7 Go-Live	10	8	9	7	8	8	9	6
	4.10.2.2.5.8 Operations	20	18	15	15	13	18	19	12
	Total	150	107	108	94	96	125	113	90
	Total Average Score	105

					Evaluation Team
		Maximum
		Score	evaluator 9	evaluator 7	evaluator 1	evaluator 3	evaluator 8	evaluator 6	evaluator 2
5	Electronic Transaction Consultants, LLC
	4.10.2.2.1 Understanding of the Scope of Work	10	6	6	6	6	7	6	7
	4.10.2.2.2 Understanding Critical Elements of this Project	10	6	6	6	7	10	8	6
	4.10.2.2.3 Understanding of Major Challenges and Risks	10	5	5	2	6	10	7	6
	4.10.2.2.4 Ability to Meet Aggressive Schedule	20	14	15	10	14	15	16	12
	4.10.2.2.5 Statement of Work	100		6
	4.10.2.2.5.1 Project Management	10	8	6	4	10	10	7	5
	4.10.2.2.5.2 Planning	15	13	13	10	12	15	9	8
	4.10.2.2.5.3 Design and Standard Operating Procedures	15	13	10	5	12	15	12	8
	4.10.2.2.5.4 Test Support and Preparation for Operations	10	3	7	5	8	10	8	7
	4.10.2.2.5.5 Training	10	9	7	5	8	7	7	5
	4.10.2.2.5.6 Pre Go-Live End-To-End Acceptance Testing	10	7	8	5	7	10	6	5
	4.10.2.2.5.7 Go-Live	10	4	8	5	7	10	8	7
	4.10.2.2.5.8 Operations	20	8	14	10	17	20	12	15
	Total	150	96	111	73	114	139	106	91
	Total Average Score	104

					Evaluation Team
		Maximum
		Score	evaluator 9	evaluator 7	evaluator 1	evaluator 3	evaluator 8	evaluator 6	evaluator 2
6	Kapsch TrafficCom USA, Inc.
	4.10.2.2.1 Understanding of the Scope of Work	10	8	8	2	8	7	9	7
	4.10.2.2.2 Understanding Critical Elements of this Project	10	6	8	4	7	10	10	6
	4.10.2.2.3 Understanding of Major Challenges and Risks	10	6	9	3	7	10	8	6
	4.10.2.2.4 Ability to Meet Aggressive Schedule	20	16	15	7	15	20	14	13
	4.10.2.2.5 Statement of Work	100
	4.10.2.2.5.1 Project Management	10	8	9	5	8	10	7	7
	4.10.2.2.5.2 Planning	15	15	13	10	11	15	12	9
	4.10.2.2.5.3 Design and Standard Operating Procedures	15	11	11	5	12	10	10	8
	4.10.2.2.5.4 Test Support and Preparation for Operations	10	10	7	5	7	10	10	6
	4.10.2.2.5.5 Training	10	7	6	5	7	10	7	6
	4.10.2.2.5.6 Pre Go-Live End-To-End Acceptance Testing	10	10	9	5	8	10	10	6
	4.10.2.2.5.7 Go-Live	10	6	9	5	8	10	8	7
	4.10.2.2.5.8 Operations	20	18	15	10	16	20	17	15
	Total	150	121	119	66	114	142	122	96
	Total Average Score	111

					Evaluation Team
		Maximum
		Score	evaluator 9	evaluator 7	evaluator 1	evaluator 3	evaluator 8	evaluator 6	evaluator 2
7	Neology, Inc.
	4.10.2.2.1 Understanding of the Scope of Work	10	9	6	7	8	10	10	7
	4.10.2.2.2 Understanding Critical Elements of this Project	10	7	7	6	8	10	10	7
	4.10.2.2.3 Understanding of Major Challenges and Risks	10	7	8	9	9	10	10	6
	4.10.2.2.4 Ability to Meet Aggressive Schedule	20	14	15	16	18	20	20	18
	4.10.2.2.5 Statement of Work	100
	4.10.2.2.5.1 Project Management	10	10	8	6	9	10	10	7
	4.10.2.2.5.2 Planning	15	14	10	12	14	15	14	11
	4.10.2.2.5.3 Design and Standard Operating Procedures	15	14	12	12	13	15	11	10
	4.10.2.2.5.4 Test Support and Preparation for Operations	10	10	7	7	7	10	10	5
	4.10.2.2.5.5 Training	10	10	8	9	9	10	10	7
	4.10.2.2.5.6 Pre Go-Live End-To-End Acceptance Testing	10	9	9	7	7	10	8	7
	4.10.2.2.5.7 Go-Live	10	7	9	7	8	10	8	6
	4.10.2.2.5.8 Operations	20	18	16	18	17	20	19	15
	Total	150	129	115	116	127	150	140	106
	Total Average Score	126

CBOS Proposed Solution

			Enter actual number of evaluators: 5
					Evaluation Team
		Maximum
		Score	evaluator 5	evaluator 4	evaluator 1	evaluator 3	evaluator 2
1	Conduent State & Local Solutions, Inc.
	4.10.2.3.1 Proposed Solution at Conceptual Level	45	45	45	25	37	29
	4.10.2.3.2 System Expandability and Adaptability	45	43	45	35	40	35
	4.10.2.3.3 Unique Features	10	10	9	8	9	5
	4.10.2.3.4 System Requirements and Business Rules	190
	4.10.2.3.4.1 Commercial Back-Office System	10	10	10	7	5	7
	4.10.2.3.4.2 Account Management	20	18	20	5	15	15
	4.10.2.3.4.3 Financial Accounting	15	15	15	8	13	10
	4.10.2.3.4.4 Account Communication	15	14	15	12	13	9
	4.10.2.3.4.5 Additional Back Office System Functions	5	5	5	5	4	5
	4.10.2.3.4.6 Compliance	10	9	10	5	8	7
	4.10.2.3.4.7 Transaction Processing	15	15	14	5	10	8
	4.10.2.3.4.8 Customer Service Representative Functions	10	10	10	2	9	6
	4.10.2.3.4.9 Customer Self-Service (Web, Mobile Application, and IVR)	15	15	14	10	10	9
	4.10.2.3.4.10 Inventory Management	5	5	5	15	4	5
	4.10.2.3.4.11 Management Reporting	10	9	9	5	9	7
	4.10.2.3.4.12 Interfaces	15	15	15	10	14	12
	4.10.2.3.4.13 Data Management	10	9	10	5	9	6
	4.10.2.3.4.14 System Performance Monitoring	10	10	10	8	8	6
	4.10.2.3.4.15 Network	5	5	5	10	5	5
	4.10.2.3.4.16 Environments	5	5	5	8	5	5
	4.10.2.3.4.17 Service Level Agreements	15	13	10	8	12	8
	Total	290	280	281	196	239	199
	Total Average Score	239
					Evaluation Team
		Maximum
		Score	evaluator 5	evaluator 4	evaluator 1	evaluator 3	evaluator 2
2	Deloitte Consulting LLP
	4.10.2.3.1 Proposed Solution at Conceptual Level	45	43	35	35	42	35
	4.10.2.3.2 System Expandability and Adaptability	45	43	40	30	42	40
	4.10.2.3.3 Unique Features	10	10	9	8	10	7
	4.10.2.3.4 System Requirements and Business Rules	190
	4.10.2.3.4.1 Commercial Back-Office System	10	8	9	10	10	8
	4.10.2.3.4.2 Account Management	20	20	15	5	17	14
	4.10.2.3.4.3 Financial Accounting	15	15	13	8	13	10
	4.10.2.3.4.4 Account Communication	15	13	14	12	13	8
	4.10.2.3.4.5 Additional Back Office System Functions	5	5	5	10	4	5
	4.10.2.3.4.6 Compliance	10	8	9	10	8	6
	4.10.2.3.4.7 Transaction Processing	15	11	12	10	11	12
	4.10.2.3.4.8 Customer Service Representative Functions	10	9	10	5	6	7
	4.10.2.3.4.9 Customer Self-Service (Web, Mobile Application, and IVR)	15	15	14	8	12	10
	4.10.2.3.4.10 Inventory Management	5	5	5	18	2	5
	4.10.2.3.4.11 Management Reporting	10	8	10	12	8	8
	4.10.2.3.4.12 Interfaces	15	15	14	12	14	13
	4.10.2.3.4.13 Data Management	10	9	9	5	9	6
	4.10.2.3.4.14 System Performance Monitoring	10	10	9	10	8	5
	4.10.2.3.4.15 Network	5	5	5	10	4	5
	4.10.2.3.4.16 Environments	5	5	5	8	4	5
	4.10.2.3.4.17 Service Level Agreements	15	12	13	10	13	10
	Total	290	269	255	236	250	219
	Total Average Score	246

					Evaluation Team
		Maximum
		Score	evaluator 5	evaluator 4	evaluator 1	evaluator 3	evaluator 2
3	Emovis US, Inc.
	4.10.2.3.1 Proposed Solution at Conceptual Level	45	42	30	15	36	30
	4.10.2.3.2 System Expandability and Adaptability	45	41	35	15	38	40
	4.10.2.3.3 Unique Features	10	10	8	5	7	6
	4.10.2.3.4 System Requirements and Business Rules	190
	4.10.2.3.4.1 Commercial Back-Office System	10	9	7	2	3	6
	4.10.2.3.4.2 Account Management	20	18	15	5	17	12
	4.10.2.3.4.3 Financial Accounting	15	13	16	3	11	8
	4.10.2.3.4.4 Account Communication	15	13	15	3	11	8
	4.10.2.3.4.5 Additional Back Office System Functions	5	5	5	0	4	5
	4.10.2.3.4.6 Compliance	10	10	10	2	7	7
	4.10.2.3.4.7 Transaction Processing	15	13	8	3	11	7
	4.10.2.3.4.8 Customer Service Representative Functions	10	10	8	6	6	5
	4.10.2.3.4.9 Customer Self-Service (Web, Mobile Application, and IVR)	15	12	14	5	11	8
	4.10.2.3.4.10 Inventory Management	5	4	5	5	2	5
	4.10.2.3.4.11 Management Reporting	10	10	8	2	9	8
	4.10.2.3.4.12 Interfaces	15	14	11	3	11	13
	4.10.2.3.4.13 Data Management	10	9	7	5	9	5
	4.10.2.3.4.14 System Performance Monitoring	10	10	9	2	7	7
	4.10.2.3.4.15 Network	5	4	3	0	5	4
	4.10.2.3.4.16 Environments	5	4	5	0	2	5
	4.10.2.3.4.17 Service Level Agreements	15	10	13	5	12	10
	Total	290	261	232	86	219	199
	Total Average Score	199

					Evaluation Team
		Maximum
		Score	evaluator 5	evaluator 4	evaluator 1	evaluator 3	evaluator 2
4	ETAN Limited, LLC
	4.10.2.3.1 Proposed Solution at Conceptual Level	45	45	45	40	40	28
	4.10.2.3.2 System Expandability and Adaptability	45	45	43	30	38	40
	4.10.2.3.3 Unique Features	10	9	10	8	5	4
	4.10.2.3.4 System Requirements and Business Rules	190
	4.10.2.3.4.1 Commercial Back-Office System	10	10	9	10	8	6
	4.10.2.3.4.2 Account Management	20	20	9	5	15	11
	4.10.2.3.4.3 Financial Accounting	15	15	14	8	11	8
	4.10.2.3.4.4 Account Communication	15	15	15	10	11	10
	4.10.2.3.4.5 Additional Back Office System Functions	5	5	10	10	4	5
	4.10.2.3.4.6 Compliance	10	10	9	6	8	5
	4.10.2.3.4.7 Transaction Processing	15	15	14	5	14	9
	4.10.2.3.4.8 Customer Service Representative Functions	10	10	10	5	8	7
	4.10.2.3.4.9 Customer Self-Service (Web, Mobile Application, and IVR)	15	14	15	10	11	9
	4.10.2.3.4.10 Inventory Management	5	5	5	20	4	5
	4.10.2.3.4.11 Management Reporting	10	9	10	12	8	6
	4.10.2.3.4.12 Interfaces	15	15	15	12	12	8
	4.10.2.3.4.13 Data Management	10	10	10	5	9	5
	4.10.2.3.4.14 System Performance Monitoring	10	9	10	8	9	6
	4.10.2.3.4.15 Network	5	5	5	12	5	5
	4.10.2.3.4.16 Environments	5	4	3	10	3	5
	4.10.2.3.4.17 Service Level Agreements	15	0	7	10	0	0
	Total	290	270	268	236	223	182
	Total Average Score	236

					Evaluation Team
		Maximum
		Score	evaluator 5	evaluator 4	evaluator 1	evaluator 3	evaluator 2
5	Electronic Transaction Consultants, LLC
	4.10.2.3.1 Proposed Solution at Conceptual Level	45	40	45	25	40	28
	4.10.2.3.2 System Expandability and Adaptability	45	43	45	15	37	40
	4.10.2.3.3 Unique Features	10	10	9	2	8	6
	4.10.2.3.4 System Requirements and Business Rules	190
	4.10.2.3.4.1 Commercial Back-Office System	10	10	10	5	7	7
	4.10.2.3.4.2 Account Management	20	18	20	11	15	13
	4.10.2.3.4.3 Financial Accounting	15	13	14	12	14	10
	4.10.2.3.4.4 Account Communication	15	13	13	9	13	8
	4.10.2.3.4.5 Additional Back Office System Functions	5	5	4	5	5	4
	4.10.2.3.4.6 Compliance	10	9	9	8	8	4
	4.10.2.3.4.7 Transaction Processing	15	15	13	9	13	8
	4.10.2.3.4.8 Customer Service Representative Functions	10	9	10	4	8	6
	4.10.2.3.4.9 Customer Self-Service (Web, Mobile Application, and IVR)	15	14	13	5	12	9
	4.10.2.3.4.10 Inventory Management	5	5	4	5	5	5
	4.10.2.3.4.11 Management Reporting	10	8	10	8	7	6
	4.10.2.3.4.12 Interfaces	15	13	12	9	11	8
	4.10.2.3.4.13 Data Management	10	10	8	6	7	8
	4.10.2.3.4.14 System Performance Monitoring	10	9	10	6	8	8
	4.10.2.3.4.15 Network	5	5	4	5	5	5
	4.10.2.3.4.16 Environments	5	4	5	0	5	5
	4.10.2.3.4.17 Service Level Agreements	15	12	15	8	13	12
	Total	150	265	273	157	241	200
	Total Average Score	227

					Evaluation Team
		Maximum
		Score	evaluator 5	evaluator 4	evaluator 1	evaluator 3	evaluator 2
6	Kapsch TrafficCom USA, Inc.
	4.10.2.3.1 Proposed Solution at Conceptual Level	45	40	38	20	37	32
	4.10.2.3.2 System Expandability and Adaptability	45	40	40	20	38	31
	4.10.2.3.3 Unique Features	10	10	8	5	4	6
	4.10.2.3.4 System Requirements and Business Rules	190
	4.10.2.3.4.1 Commercial Back-Office System	10	7	8	3	3	4
	4.10.2.3.4.2 Account Management	20	20	18	5	16	10
	4.10.2.3.4.3 Financial Accounting	15	15	14	5	12	8
	4.10.2.3.4.4 Account Communication	15	15	14	7	11	8
	4.10.2.3.4.5 Additional Back Office System Functions	5	4	3	1	2	4
	4.10.2.3.4.6 Compliance	10	8	7	5	5	5
	4.10.2.3.4.7 Transaction Processing	15	15	15	7	9	10
	4.10.2.3.4.8 Customer Service Representative Functions	10	10	10	3	6	6
	4.10.2.3.4.9 Customer Self-Service (Web, Mobile Application, and IVR)	15	15	13	7	11	8
	4.10.2.3.4.10 Inventory Management	5	5	5	5	3	5
	4.10.2.3.4.11 Management Reporting	10	8	10	6	7	5
	4.10.2.3.4.12 Interfaces	15	10	10	5	7	6
	4.10.2.3.4.13 Data Management	10	9	9	3	5	4
	4.10.2.3.4.14 System Performance Monitoring	10	10	10	4	6	5
	4.10.2.3.4.15 Network	5	5	5	2	2	5
	4.10.2.3.4.16 Environments	5	5	4	2	2	4
	4.10.2.3.4.17 Service Level Agreements	15	13	12	7	8	12
	Total	290	264	253	122	194	178
	Total Average Score	202

					Evaluation Team
		Maximum
		Score	evaluator 5	evaluator 4	evaluator 1	evaluator 3	evaluator 2
7	Neology, Inc.
	4.10.2.3.1 Proposed Solution at Conceptual Level	45	45	44	30	42	33
	4.10.2.3.2 System Expandability and Adaptability	45	45	45	25	43	40
	4.10.2.3.3 Unique Features	10	10	10	3	10	6
	4.10.2.3.4 System Requirements and Business Rules	190
	4.10.2.3.4.1 Commercial Back-Office System	10	10	10	8	8	6
	4.10.2.3.4.2 Account Management	20	18	18	10	17	15
	4.10.2.3.4.3 Financial Accounting	15	14	14	10	13	10
	4.10.2.3.4.4 Account Communication	15	15	14	8	13	10
	4.10.2.3.4.5 Additional Back Office System Functions	5	5	4	3	4	5
	4.10.2.3.4.6 Compliance	10	10	9	6	8	6
	4.10.2.3.4.7 Transaction Processing	15	15	14	5	14	10
	4.10.2.3.4.8 Customer Service Representative Functions	10	9	8	3	8	7
	4.10.2.3.4.9 Customer Self-Service (Web, Mobile Application, and IVR)	15	14	14	10	13	10
	4.10.2.3.4.10 Inventory Management	5	5	4	5	4	5
	4.10.2.3.4.11 Management Reporting	10	10	9	8	9	8
	4.10.2.3.4.12 Interfaces	15	14	12	3	13	10
	4.10.2.3.4.13 Data Management	10	10	9	8	8	5
	4.10.2.3.4.14 System Performance Monitoring	10	10	10	7	8	6
	4.10.2.3.4.15 Network	5	5	5	5	5	5
	4.10.2.3.4.16 Environments	5	5	5	4	5	5
	4.10.2.3.4.17 Service Level Agreements	15	14	14	7	13	8
	Total	290	283	272	168	258	210
	Total Average Score	238

CBOS-CSC Security Solutions

			Enter actual number of evaluators: 4
					Evaluation Team
		Maximum
		Score	evaluator 15	evaluator 14	evaluator 16	evaluator 17
1	Conduent State & Local Solutions, Inc.
	4.10.2.4.1 CBOS Security and Access Control	5	3	4	2	3
	4.10.2.4.2 CBOS Security Plan	5	2	5	3	3
	4.10.2.4.3 CSC Facility Security	5	4	5	3	3
	4.10.2.4.4 CSC Security Plan	5	4	5	4	4
	Total	20	13	19	12	13
	Total Average Score	14
					Evaluation Team
		Maximum
		Score	evaluator 15	evaluator 14	evaluator 16	evaluator 17
2	Deloitte Consulting LLP
	4.10.2.4.1 CBOS Security and Access Control	5	3	4	5	4
	4.10.2.4.2 CBOS Security Plan	5	2	5	3	3
	4.10.2.4.3 CSC Facility Security	5	4	5	5	4
	4.10.2.4.4 CSC Security Plan	5	3	5	4	4
	Total	20	12	19	17	15
	Total Average Score	16
					Evaluation Team
		Maximum
		Score	evaluator 15	evaluator 14	evaluator 16	evaluator 17
3	Emovis US, Inc.
	4.10.2.4.1 CBOS Security and Access Control	5	3	3	2	4
	4.10.2.4.2 CBOS Security Plan	5	3	5	2	3
	4.10.2.4.3 CSC Facility Security	5	4	4	2	3
	4.10.2.4.4 CSC Security Plan	5	3	4	2	3
	Total	20	13	16	8	13
	Total Average Score	13
					Evaluation Team
		Maximum
		Score	evaluator 15	evaluator 14	evaluator 16	evaluator 17
4	ETAN Limited, LLC
	4.10.2.4.1 CBOS Security and Access Control	5	3	4	4	3
	4.10.2.4.2 CBOS Security Plan	5	3	5	4	4
	4.10.2.4.3 CSC Facility Security	5	4	5	4	4
	4.10.2.4.4 CSC Security Plan	5	3	5	4	4
	Total	20	13	19	16	15
	Total Average Score	16
					Evaluation Team
		Maximum
		Score	evaluator 15	evaluator 14	evaluator 16	evaluator 17
5	Electronic Transaction Consultants, LLC
	4.10.2.4.1 CBOS Security and Access Control	5	2	5	5	4
	4.10.2.4.2 CBOS Security Plan	5	4	5	4	4
	4.10.2.4.3 CSC Facility Security	5	4	5	3	3
	4.10.2.4.4 CSC Security Plan	5	4	5	4	4
	Total	20	14	20	16	15
	Total Average Score	16
					Evaluation Team
		Maximum
		Score	evaluator 15	evaluator 14	evaluator 16	evaluator 17
6	Kapsch TrafficCom USA, Inc.
	4.10.2.4.1 CBOS Security and Access Control	5	3	5	2	3
	4.10.2.4.2 CBOS Security Plan	5	4	5	3	3
	4.10.2.4.3 CSC Facility Security	5	4	5	3	3
	4.10.2.4.4 CSC Security Plan	5	3	5	3	3
	Total	20	14	20	11	12
	Total Average Score	14
					Evaluation Team
		Maximum
		Score	evaluator 15	evaluator 14	evaluator 16	evaluator 17
7	Neology, Inc.
	4.10.2.4.1 CBOS Security and Access Control	5	2	4	5	4
	4.10.2.4.2 CBOS Security Plan	5	4	5	4	4
	4.10.2.4.3 CSC Facility Security	5	4	5	4	4
	4.10.2.4.4 CSC Security Plan	5	4	5	5	4
	Total	20	14	19	18	16
	Total Average Score	17

CSC Proposed Solutions

			Enter actual number of evaluators:						7
					Evaluation Team
		Maximum
		Score	evaluator 9	evaluator 7	evaluator 1	evaluator 3	evaluator 8	evaluator 6	evaluator 2
1	Conduent State & Local Solutions, Inc.
	4.10.2.5.1 Proposed Solution at Conceptual Level	45	25	40	35	40	45	37	35
	4.10.2.5.2 Expandability and Adaptability	45	35	40	30	40	45	40	35
	4.10.2.5.3 Unique Features	10	7	7	8	10	10	10	8
	4.10.2.5.4 CSC Operations Requirements and Business Rules	190
	4.10.2.5.4.1 Facilities	10	10	7	8	8	10	9	6
	4.10.2.5.4.2 Staffing	10	10	7	7	8	10	9	8
	4.10.2.5.4.3 Training	15	15	10	12	13	10	15	9
	4.10.2.5.4.4 Contact Center Management	10	10	8	5	9	10	10	6
	4.10.2.5.4.5 Account Management	20	16	18	15	15	10	20	11
	4.10.2.5.4.6 Correspondence Management	10	10	9	8	9	10	9	6
	4.10.2.5.4.7 Case Management	5	5	5	5	5	5	4	5
	4.10.2.5.4.8 Transponder Management	5	5	5	5	3	5	5	5
	4.10.2.5.4.9 Business Continuity	5	5	5	4	4	5	5	5
	4.10.2.5.4.10 Quality Assurance	10	10	7	8	8	10	9	6
	4.10.2.5.4.11 GAAP	20	20	15	10	18	20	20	12
	4.10.2.5.4.12 Cashier, Closeout, and Deposit Functions	20	20	15	18	18	20	20	12
	4.10.2.5.4.13 Payments, Exceptions, Fees/Adjustments, Returned Payments, and Refunds	20	20	18	18	15	20	20	15
	4.10.2.5.4.14 Reconciliation	20	20	19	18	18	20	16	15
	4.10.2.5.4.15 Bankruptcies and Write-Offs	5	5	5	5	4	5	5	5
	4.10.2.5.4.16 Service Level Agreements	5	5	4	3	4	3	5	5
	Total	290	253	244	222	249	273	268	209
	Total Average Score	245
					Evaluation Team
		Maximum
		Score	evaluator 9	evaluator 7	evaluator 1	evaluator 3	evaluator 8	evaluator 6	evaluator 2
2	Deloitte Consulting LLP
	4.10.2.5.1 Proposed Solution at Conceptual Level	45	30	40	35	42	45	45	35
	4.10.2.5.2 Expandability and Adaptability	45	15	35	40	38	45	45	40
	4.10.2.5.3 Unique Features	10	9	8	10	7	10	10	9
	4.10.2.5.4 CSC Operations Requirements and Business Rules	190
	4.10.2.5.4.1 Facilities	10	9	7	10	10	10	9	7
	4.10.2.5.4.2 Staffing	10	10	9	9	10	10	10	7
	4.10.2.5.4.3 Training	15	13	13	12	9	15	15	10
	4.10.2.5.4.4 Contact Center Management	10	10	8	9	7	10	9	8
	4.10.2.5.4.5 Account Management	20	16	18	18	18	20	20	13
	4.10.2.5.4.6 Correspondence Management	10	10	9	8	8	10	10	8
	4.10.2.5.4.7 Case Management	5	5	5	5	3	5	5	5
	4.10.2.5.4.8 Transponder Management	5	5	5	5	4	5	4	5
	4.10.2.5.4.9 Business Continuity	5	4	5	2	5	5	5	5
	4.10.2.5.4.10 Quality Assurance	10	10	9	8	8	10	8	8
	4.10.2.5.4.11 GAAP	20	15	18	20	15	20	17	12
	4.10.2.5.4.12 Cashier, Closeout, and Deposit Functions	20	13	18	15	14	20	13	15
	4.10.2.5.4.13 Payments, Exceptions, Fees/Adjustments, Returned Payments, and Refunds	20	18	15	18	15	20	18	15
	4.10.2.5.4.14 Reconciliation	20	20	10	18	17	20	20	15
	4.10.2.5.4.15 Bankruptcies and Write-Offs	5	2	3	5	5	5	5	5
	4.10.2.5.4.16 Service Level Agreements	5	5	5	5	5	5	5	5
	Total	290	219	240	252	240	290	273	227
	Total Average Score	249
					Evaluation Team
		Maximum
		Score	evaluator 9	evaluator 7	evaluator 1	evaluator 3	evaluator 8	evaluator 6	evaluator 2
3	Emovis US, Inc.
	4.10.2.5.1 Proposed Solution at Conceptual Level	45	20	38	30	40	40	45	30
	4.10.2.5.2 Expandability and Adaptability	45	45	40	30	45	40	45	40
	4.10.2.5.3 Unique Features	10	7	6	5	9	10	10	1
	4.10.2.5.4 CSC Operations Requirements and Business Rules	190
	4.10.2.5.4.1 Facilities	10	9	8	8	9	10	8	6
	4.10.2.5.4.2 Staffing	10	10	5	5	9	10	10	6
	4.10.2.5.4.3 Training	15	15	10	7	12	15	15	7
	4.10.2.5.4.4 Contact Center Management	10	10	8	5	9	10	10	6
	4.10.2.5.4.5 Account Management	20	16	15	10	17	18	20	12
	4.10.2.5.4.6 Correspondence Management	10	10	7	8	8	7	9	6
	4.10.2.5.4.7 Case Management	5	3	5	4	3	5	5	5
	4.10.2.5.4.8 Transponder Management	5	5	5	4	4	4	3	5
	4.10.2.5.4.9 Business Continuity	5	5	5	3	4	5	5	5
	4.10.2.5.4.10 Quality Assurance	10	10	8	8	8	10	10	6
	4.10.2.5.4.11 GAAP	20	15	18	5	17	20	20	12
	4.10.2.5.4.12 Cashier, Closeout, and Deposit Functions	20	17	15	15	18	20	19	12
	4.10.2.5.4.13 Payments, Exceptions, Fees/Adjustments, Returned Payments, and Refunds	20	15	15	15	15	20	18	9
	4.10.2.5.4.14 Reconciliation	20	17	18	15	17	20	18	10
	4.10.2.5.4.15 Bankruptcies and Write-Offs	5	3	5	5	4	5	5	5
	4.10.2.5.4.16 Service Level Agreements	5	5	5	5	4	5	5	5
	Total	290	237	236	187	252	274	280	188
	Total Average Score	236
					Evaluation Team
		Maximum
		Score	evaluator 9	evaluator 7	evaluator 1	evaluator 3	evaluator 8	evaluator 6	evaluator 2
4	ETAN Limited, LLC
	4.10.2.5.1 Proposed Solution at Conceptual Level	45	15	35	30	40	45	44	30
	4.10.2.5.2 Expandability and Adaptability	45	10	30	35	35	45	24	28
	4.10.2.5.3 Unique Features	10	3	7	6	6	7	5	4
	4.10.2.5.4 CSC Operations Requirements and Business Rules	190
	4.10.2.5.4.1 Facilities	10	4	5	6	7	10	2	3
	4.10.2.5.4.2 Staffing	10	8	7	6	7	8	9	6
	4.10.2.5.4.3 Training	15	13	13	10	12	10	11	8
	4.10.2.5.4.4 Contact Center Management	10	10	8	8	9	10	8	7
	4.10.2.5.4.5 Account Management	20	14	18	15	14	15	18	10
	4.10.2.5.4.6 Correspondence Management	10	10	9	7	5	10	7	7
	4.10.2.5.4.7 Case Management	5	4	5	5	3	5	4	5
	4.10.2.5.4.8 Transponder Management	5	5	5	5	3	5	3	5
	4.10.2.5.4.9 Business Continuity	5	5	5	5	4	5	4	5
	4.10.2.5.4.10 Quality Assurance	10	10	7	6	9	10	9	8
	4.10.2.5.4.11 GAAP	20	15	15	10	16	20	14	8
	4.10.2.5.4.12 Cashier, Closeout, and Deposit Functions	20	20	15	15	16	20	17	12
	4.10.2.5.4.13 Payments, Exceptions, Fees/Adjustments, Returned Payments, and Refunds	20	14	15	12	17	20	17	15
	4.10.2.5.4.14 Reconciliation	20	12	15	12	17	20	17	10
	4.10.2.5.4.15 Bankruptcies and Write-Offs	5	2	4	5	3	5	4	5
	4.10.2.5.4.16 Service Level Agreements	5	4	5	5	4	5	3	5
	Total	290	178	223	203	227	275	220	181
	Total Average Score	215
					Evaluation Team
		Maximum
		Score	evaluator 9	evaluator 7	evaluator 1	evaluator 3	evaluator 8	evaluator 6	evaluator 2
5	Electronic Transaction Consultants, LLC
	4.10.2.5.1 Proposed Solution at Conceptual Level	45	10	35	30	41	45	30	30
	4.10.2.5.2 Expandability and Adaptability	45	15	38	30	35	45	40	25
	4.10.2.5.3 Unique Features	10	10	9	5	6	10	10	6
	4.10.2.5.4 CSC Operations Requirements and Business Rules	190
	4.10.2.5.4.1 Facilities	10	7	5	5	8	10	5	6
	4.10.2.5.4.2 Staffing	10	6	7	6	6	10	6	4
	4.10.2.5.4.3 Training	15	8	7	7	10	15	13	7
	4.10.2.5.4.4 Contact Center Management	10	10	7	6	6	10	7	6
	4.10.2.5.4.5 Account Management	20	16	15	10	15	20	14	10
	4.10.2.5.4.6 Correspondence Management	10	7	7	8	5	10	8	8
	4.10.2.5.4.7 Case Management	5	4	5	5	4	5	3	5
	4.10.2.5.4.8 Transponder Management	5	4	5	5	3	5	3	5
	4.10.2.5.4.9 Business Continuity	5	4	5	1	3	5	3	5
	4.10.2.5.4.10 Quality Assurance	10	10	9	8	7	10	5	5
	4.10.2.5.4.11 GAAP	20	15	15	10	18	20	20	15
	4.10.2.5.4.12 Cashier, Closeout, and Deposit Functions	20	18	15	15	15	20	10	15
	4.10.2.5.4.13 Payments, Exceptions, Fees/Adjustments, Returned Payments, and Refunds	20	12	17	15	17	20	12	10
	4.10.2.5.4.14 Reconciliation	20	17	18	15	15	20	8	10
	4.10.2.5.4.15 Bankruptcies and Write-Offs	5	1	3	5	3	5	5	4
	4.10.2.5.4.16 Service Level Agreements	5	3	5	5	4	5	5	5
	Total	290	177	227	191	221	290	207	181
	Total Average Score	213
					Evaluation Team
		Maximum
		Score	evaluator 9	evaluator 7	evaluator 1	evaluator 3	evaluator 8	evaluator 6	evaluator 2
6	Kapsch TrafficCom USA, Inc.
	4.10.2.5.1 Proposed Solution at Conceptual Level	45	25	30	20	40	45	37	25
	4.10.2.5.2 Expandability and Adaptability	45	10	30	10	30	40	30	20
	4.10.2.5.3 Unique Features	10	2	5	3	3	8	5	2
	4.10.2.5.4 CSC Operations Requirements and Business Rules	190
	4.10.2.5.4.1 Facilities	10	9	8	5	8	8	6	5
	4.10.2.5.4.2 Staffing	10	8	8	8	7	10	6	6
	4.10.2.5.4.3 Training	15	11	10	9	11	13	11	7
	4.10.2.5.4.4 Contact Center Management	10	10	9	5	7	10	6	5
	4.10.2.5.4.5 Account Management	20	12	15	5	15	20	15	8
	4.10.2.5.4.6 Correspondence Management	10	8	7	5	7	10	8	7
	4.10.2.5.4.7 Case Management	5	2	5	3	2	4	3	5
	4.10.2.5.4.8 Transponder Management	5	5	5	5	4	5	4	5
	4.10.2.5.4.9 Business Continuity	5	5	5	2	3	5	4	5
	4.10.2.5.4.10 Quality Assurance	10	10	9	7	8	5	8	7
	4.10.2.5.4.11 GAAP	20	5	18	2	14	18	10	15
	4.10.2.5.4.12 Cashier, Closeout, and Deposit Functions	20	13	15	15	18	20	13	10
	4.10.2.5.4.13 Payments, Exceptions, Fees/Adjustments, Returned Payments, and Refunds	20	8	15	15	15	20	14	15
	4.10.2.5.4.14 Reconciliation	20	20	12	15	16	20	17	15
	4.10.2.5.4.15 Bankruptcies and Write-Offs	5	1	3	5	4	4	3	4
	4.10.2.5.4.16 Service Level Agreements	5	2	3	5	4	5	3	5
	Total	290	166	212	144	216	270	203	171
	Total Average Score	197
					Evaluation Team
		Maximum
		Score	evaluator 9	evaluator 7	evaluator 1	evaluator 3	evaluator 8	evaluator 6	evaluator 2
7	Neology, Inc.
	4.10.2.5.1 Proposed Solution at Conceptual Level	45	20	35	35	40	45	45	35
	4.10.2.5.2 Expandability and Adaptability	45	40	38	30	41	45	45	40
	4.10.2.5.3 Unique Features	10	9	8	10	8	10	8	7
	4.10.2.5.4 CSC Operations Requirements and Business Rules	190
	4.10.2.5.4.1 Facilities	10	10	7	10	9	10	10	7
	4.10.2.5.4.2 Staffing	10	10	8	8	9	8	9	8
	4.10.2.5.4.3 Training	15	13	12	10	13	15	15	10
	4.10.2.5.4.4 Contact Center Management	10	10	8	8	8	10	10	8
	4.10.2.5.4.5 Account Management	20	16	12	15	17	20	18	12
	4.10.2.5.4.6 Correspondence Management	10	9	9	10	8	10	10	7
	4.10.2.5.4.7 Case Management	5	4	5	5	4	5	4	5
	4.10.2.5.4.8 Transponder Management	5	5	4	5	5	5	5	5
	4.10.2.5.4.9 Business Continuity	5	4	5	5	4	5	4	5
	4.10.2.5.4.10 Quality Assurance	10	10	7	10	8	10	9	7
	4.10.2.5.4.11 GAAP	20	15	15	15	17	20	20	10
	4.10.2.5.4.12 Cashier, Closeout, and Deposit Functions	20	18	15	18	17	20	18	15
	4.10.2.5.4.13 Payments, Exceptions, Fees/Adjustments, Returned Payments, and Refunds	20	15	16	18	18	20	20	15
	4.10.2.5.4.14 Reconciliation	20	17	18	18	15	20	20	15
	4.10.2.5.4.15 Bankruptcies and Write-Offs	5	3	5	5	4	5	5	5
	4.10.2.5.4.16 Service Level Agreements	5	5	5	5	3	5	5	5
	Total	290	233	232	240	248	288	280	221
	Total Average Score	249

Firm Qualifications

			Enter actual number of evaluators: 4
					Evaluation Team
		Maximum
		Score	evaluator 12	evaluator 10	evaluator 13	evaluator 11
1	Conduent State & Local Solutions, Inc.
	4.10.2.6.1 Understanding of the Scope of Work	10	10	9	7	10
	4.10.2.6.2 Understanding Critical Elements of this Project	10	8	8	6	9
	4.10.2.6.3 Contractor Minimum Qualifications Requirements	10	8	9	7	10
	4.10.2.6.4 Ability to Meet Aggressive Schedule	10	10	8	7	10
	Total	40	36	34	27	39
	Total Average Score	34
					Evaluation Team
		Maximum
		Score	evaluator 12	evaluator 10	evaluator 13	evaluator 11
2	Deloitte Consulting LLP
	4.10.2.6.1 Understanding of the Scope of Work	10	10	8	6	10
	4.10.2.6.2 Understanding Critical Elements of this Project	10	10	8	7	10
	4.10.2.6.3 Contractor Minimum Qualifications Requirements	10	10	8	6	10
	4.10.2.6.4 Ability to Meet Aggressive Schedule	10	10	8	6	10
	Total	40	40	32	25	40
	Total Average Score	34
					Evaluation Team
		Maximum
		Score	evaluator 12	evaluator 10	evaluator 13	evaluator 11
3	Emovis US, Inc.
	4.10.2.6.1 Understanding of the Scope of Work	10	6	7	4	10
	4.10.2.6.2 Understanding Critical Elements of this Project	10	5	7	3	9
	4.10.2.6.3 Contractor Minimum Qualifications Requirements	10	5	6	3	9
	4.10.2.6.4 Ability to Meet Aggressive Schedule	10	10	6	5	10
	Total	40	26	26	15	38
	Total Average Score	26
					Evaluation Team
		Maximum
		Score	evaluator 12	evaluator 10	evaluator 13	evaluator 11
4	ETAN Limited, LLC
	4.10.2.6.1 Understanding of the Scope of Work	10	8	6	4	10
	4.10.2.6.2 Understanding Critical Elements of this Project	10	10	7	2	8
	4.10.2.6.3 Contractor Minimum Qualifications Requirements	10	5	1	6	5
	4.10.2.6.4 Ability to Meet Aggressive Schedule	10	6	6	4	10
	Total	40	29	20	16	33
	Total Average Score	25
					Evaluation Team
		Maximum
		Score	evaluator 12	evaluator 10	evaluator 13	evaluator 11
5	Electronic Transaction Consultants, LLC
	4.10.2.6.1 Understanding of the Scope of Work	10	10	8	6	10
	4.10.2.6.2 Understanding Critical Elements of this Project	10	10	7	7	10
	4.10.2.6.3 Contractor Minimum Qualifications Requirements	10	10	9	4	9
	4.10.2.6.4 Ability to Meet Aggressive Schedule	10	10	8	6	10
	Total	40	40	32	23	39
	Total Average Score	34
					Evaluation Team
		Maximum
		Score	evaluator 12	evaluator 10	evaluator 13	evaluator 11
6	Kapsch TrafficCom USA, Inc.
	4.10.2.6.1 Understanding of the Scope of Work	10	10	8	5	10
	4.10.2.6.2 Understanding Critical Elements of this Project	10	10	8	5	10
	4.10.2.6.3 Contractor Minimum Qualifications Requirements	10	10	8	5	10
	4.10.2.6.4 Ability to Meet Aggressive Schedule	10	10	7	5	9
	Total	40	40	31	20	39
	Total Average Score	33
					Evaluation Team
		Maximum
		Score	evaluator 12	evaluator 10	evaluator 13	evaluator 11
7	Neology, Inc.
	4.10.2.6.1 Understanding of the Scope of Work	10	10	7	7	10
	4.10.2.6.2 Understanding Critical Elements of this Project	10	10	6	7	10
	4.10.2.6.3 Contractor Minimum Qualifications Requirements	10	10	6	7	10
	4.10.2.6.4 Ability to Meet Aggressive Schedule	10	10	7	5	10
	Total	40	40	26	26	40
	Total Average Score	33

CBOS Key Personnel

			Enter actual number of evaluators: 5
					Evaluation Team
		Maximum
		Score	evaluator 5	evaluator 4	evaluator 1	evaluator 3	evaluator 2
1	Conduent State & Local Solutions, Inc.
	4.10.2.7.1 Implementation	10	9	9	4	5	7
	4.10.2.7.2 Operations	10	8	9	5	8	7
	4.10.2.7.3 Key Staff Resumes	10	10	9	6	6	5
	Total	30	27	27	15	19	19
	Total Average Score	21
					Evaluation Team
		Maximum
		Score	evaluator 5	evaluator 4	evaluator 1	evaluator 3	evaluator 2
2	Deloitte Consulting LLP
	4.10.2.7.1 Implementation	10	8	9	8	9	5
	4.10.2.7.2 Operations	10	8	9	6	9	6
	4.10.2.7.3 Key Staff Resumes	10	7	8	8	10	5
	Total	30	23	26	22	28	16
	Total Average Score	23
					Evaluation Team
		Maximum
		Score	evaluator 5	evaluator 4	evaluator 1	evaluator 3	evaluator 2
3	Emovis US, Inc.
	4.10.2.7.1 Implementation	10	9	8	3	9	4
	4.10.2.7.2 Operations	10	8	7	3	9	6
	4.10.2.7.3 Key Staff Resumes	10	10	7	3	10	5
	Total	30	27	22	9	28	15
	Total Average Score	20
					Evaluation Team
		Maximum
		Score	evaluator 5	evaluator 4	evaluator 1	evaluator 3	evaluator 2
4	ETAN Limited, LLC
	4.10.2.7.1 Implementation	10	9	10	7	5	5
	4.10.2.7.2 Operations	10	9	10	7	5	7
	4.10.2.7.3 Key Staff Resumes	10	8	10	7	5	5
	Total	30	26	30	21	15	17
	Total Average Score	22
					Evaluation Team
		Maximum
		Score	evaluator 5	evaluator 4	evaluator 1	evaluator 3	evaluator 2
5	Electronic Transaction Consultants, LLC
	4.10.2.7.1 Implementation	10	7	9	7	9	5
	4.10.2.7.2 Operations	10	7	9	4	10	4
	4.10.2.7.3 Key Staff Resumes	10	10	9	4	10	5
	Total	30	24	27	15	29	14
	Total Average Score	22
					Evaluation Team
		Maximum
		Score	evaluator 5	evaluator 4	evaluator 1	evaluator 3	evaluator 2
6	Kapsch TrafficCom USA, Inc.
	4.10.2.7.1 Implementation	10	9	8	5	6	8
	4.10.2.7.2 Operations	10	9	8	2	7	8
	4.10.2.7.3 Key Staff Resumes	10	10	8	3	8	5
	Total	30	28	24	10	21	21
	Total Average Score	21
					Evaluation Team
		Maximum
		Score	evaluator 5	evaluator 4	evaluator 1	evaluator 3	evaluator 2
7	Neology, Inc.
	4.10.2.7.1 Implementation	10	9	9	5	8	5
	4.10.2.7.2 Operations	10	9	9	3	8	7
	4.10.2.7.3 Key Staff Resumes	10	10	9	5	8	5
	Total	30	28	27	13	24	17
	Total Average Score	22

CSC Key Personnel

			Enter actual number of evaluators:						7
					Evaluation Team
		Maximum
		Score	evaluator 9	evaluator 7	evaluator 1	evaluator 3	evaluator 8	evaluator 6	evaluator 2
1	Conduent State & Local Solutions, Inc.
	4.10.2.8.1 Implementation	10	8	8	5	8	10	8	7
	4.10.2.8.2 Operations	10	8	7	5	9	10	8	7
	4.10.2.8.3 Key Staff Resumes	10	8	8	6	10	10	8	5
	Total	30	24	23	16	27	30	24	19
	Total Average Score	23
					Evaluation Team
		Maximum
		Score	evaluator 9	evaluator 7	evaluator 1	evaluator 3	evaluator 8	evaluator 6	evaluator 2
2	Deloitte Consulting LLP
	4.10.2.8.1 Implementation	10	10	9	8	9	10	10	5
	4.10.2.8.2 Operations	10	10	7	8	9	10	10	6
	4.10.2.8.3 Key Staff Resumes	10	10	8	8	10	10	8	5
	Total	30	30	24	24	28	30	28	16
	Total Average Score	26
					Evaluation Team
		Maximum
		Score	evaluator 9	evaluator 7	evaluator 1	evaluator 3	evaluator 8	evaluator 6	evaluator 2
3	Emovis US, Inc.
	4.10.2.8.1 Implementation	10	9	5	7	9	5	8	7
	4.10.2.8.2 Operations	10	9	5	7	9	5	8	6
	4.10.2.8.3 Key Staff Resumes	10	9	8	7	10	10	10	5
	Total	30	27	18	21	28	20	26	18
	Total Average Score	23
					Evaluation Team
		Maximum
		Score	evaluator 9	evaluator 7	evaluator 1	evaluator 3	evaluator 8	evaluator 6	evaluator 2
4	ETAN Limited, LLC
	4.10.2.8.1 Implementation	10	9	8	7	5	10	8	5
	4.10.2.8.2 Operations	10	9	6	5	5	5	8	7
	4.10.2.8.3 Key Staff Resumes	10	5	8	7	5	5	3	2
	Total	30	23	22	19	15	20	19	14
	Total Average Score	19
					Evaluation Team
		Maximum
		Score	evaluator 9	evaluator 7	evaluator 1	evaluator 3	evaluator 8	evaluator 6	evaluator 2
5	Electronic Transaction Consultants, LLC
	4.10.2.8.1 Implementation	10	6	5	7	9	5	4	4
	4.10.2.8.2 Operations	10	6	6	4	10	5	4	4
	4.10.2.8.3 Key Staff Resumes	10	6	6	4	8	10	10	5
	Total	30	18	17	15	27	20	18	13
	Total Average Score	18
					Evaluation Team
		Maximum
		Score	evaluator 9	evaluator 7	evaluator 1	evaluator 3	evaluator 8	evaluator 6	evaluator 2
6	Kapsch TrafficCom USA, Inc.
	4.10.2.8.1 Implementation	10	9	7	5	6	8	10	4
	4.10.2.8.2 Operations	10	9	9	2	7	8	10	5
	4.10.2.8.3 Key Staff Resumes	10	9	8	3	8	10	10	5
	Total	30	27	24	10	21	26	30	14
	Total Average Score	22
					Evaluation Team
		Maximum
		Score	evaluator 9	evaluator 7	evaluator 1	evaluator 3	evaluator 8	evaluator 6	evaluator 2
7	Neology, Inc.
	4.10.2.8.1 Implementation	10	10	9	5	8	10	10	5
	4.10.2.8.2 Operations	10	10	8	3	8	10	5	7
	4.10.2.8.3 Key Staff Resumes	10	10	8	5	8	8	10	5
	Total	30	30	25	13	24	28	25	17
	Total Average Score	23

Round 2 Interviews & Demos

			Enter actual number of evaluators: 13
					Evaluation Team
		Maximum
		Score	evaluator 1	evaluator 2	evaluator 3	evaluator 4	evaluator 5	evaluator 6	evaluator 7	evaluator 8	evaluator 9	evaluator 10	evaluator 11	evaluator 12	evaluator 13
1	Deloitte Consulting LLP
	Scenarios 1, 2, 3, 4 – Account Management – Registered and Unregistered	35	31	30	34	33	25	25	30	26	32	33	30	27	30
	Scenarios 5, 6, 7 – Interoperable Operations	20	18	15	19	20	14	15	15	12	15	18	15	18	15
	Scenario 8 – Transaction Processing	35	31	25	34	35	25	25	35	15	30	33	30	29	30
	Scenario 9 – Customer Service and Interface – Demonstrated Customer Service Excellence	20	19	20	20	19	15	15	18	17	20	20	20	17	15
	Scenario 10 – Management Reporting, Auditability, and Integrity	20	17	20	20	20	15	16	20	15	20	20	20	17	18
	Scenario 11 – Backend System Management and ODOT Administrative Liaison / Oversight	10	8	8	9	10	7	8	10	5	10	8	5	8	8
	Scenario 12 – Additional Services, Innovative Offerings	10	9	10	10	8	10	8	10	10	10	10	10	8	8
	Interviews	50	46	45	48	48	42	32	49	40	50	48	40	35	40
	Total	200	179	173	194	193	153	144	187	140	187	190	170	159	164
	Total Average Score	172
			Enter actual number of evaluators: 13
					Evaluation Team
		Maximum
		Score	evaluator 1	evaluator 2	evaluator 3	evaluator 4	evaluator 5	evaluator 6	evaluator 7	evaluator 8	evaluator 9	evaluator 10	evaluator 11	evaluator 12	evaluator 13
1	Neology, Inc.
	Scenarios 1, 2, 3, 4 – Account Management – Registered and Unregistered	35	30	20	33	34	33	35	35	26	32	32	30	31	25
	Scenarios 5, 6, 7 – Interoperable Operations	20	18	10	20	20	20	20	20	13	20	18	15	18	10

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File details come from the government source that posted it. Updated Apr 3, 2024.