35368 Revised Attc M CSC Key Personnel Response Guide.docx

DOCX document 123 KB Posted

Attached to
RFP - Commercial Back-Office Toll System Integrator and Customer Services Center
Solicitation number
S-73000-00007613
Issued by
Multnomah County, Portland City, Oregon

About this file

This document is a Revised Attachment M - CSC - Key Personnel Response Guide for RFP/Bid Solicitation #S-73000-00007613 issued by the Oregon Department of Transportation (ODOT) for a Commercial Back-Office Toll System Integrator and Customer Services Center. The RFP requires proposers to identify and summarize the experience and qualifications of key personnel who will be assigned during the Implementation phase as well as any different key personnel who will be assigned during the Operations and Maintenance phase. Proposers must also provide an organizational chart outlining the use of key personnel positions and any additional personnel positions deemed as key, as well as supervisory positions needed to operate the customer service operations.

The RFP is related to the Oregon Toll Program, a comprehensive program for revenue collection and congestion management across multiple jurisdictions including Multnomah County and the City of Portland. The RFP does not provide details on pricing terms, set asides, incumbents, funding requirements or sources, or other financial information.

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Text version

RFP/Bid Solicitation #S-73000-00007613 Attachment M

Revised Attachment M – CSC – Key Personnel Response Guide Evaluation Criteria 4.10.2.8

CSC Contractor Key personnel Summary Required Response

4.10.2.8.1 Identify all Key Personnel during the Implementation and briefly summarize their experience and qualifications as it applies to the requirements of the position. (Max Points 10)

4.10.2.8.2 If different personnel will be assigned during the Operations and Maintenance, identify which key positions will have different individuals assigned and briefly summarize their experience and qualifications as it applies to the requirements of the position. (Max Points 10) As a separate attachment, provide An Organizational Chart that outlines the use of key personnel positions and any additional personnel positions the Contractor deems as key, and supervisory positions that the Proposer needs to operate customer service operations.

[Provide Required Response Here]

35368 Attc M CSC Key Personnel Response Guide.docx

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