UNSPSC 81162303: Content management process as a service

Cloud or web-based service wherein the organization purchases business outcomes in Content Management by accessing these services via Web-centric interfaces on multi-tenant and shared infrastructures without the need to manage or control the underlying resources.

UNSPSC 81162303 Content management process as a service, a Commodity code, covers digital content management, archiving, monitoring, and analytics platforms that state and local governments procure to manage social media records, internal communications, and public-facing content workflows. Recent solicitations show state agencies, counties, cities, universities, and special-purpose authorities purchasing social media archiving tools, media monitoring platforms, social media management services, and digital analytics capabilities to support recruiting campaigns, economic development marketing, public communications, and institutional communications strategies.

Activity spans multiple regions with concentrations in Texas and Illinois. The City of Salem, Oregon solicited social media records archiving from PageFreezer Software Inc. on a sole-source basis for $14,510.97 annual renewal (due July 12, 2026). Texas State University issued an RFP for international student online program marketing, recruitment, admissions support, and student engagement services (due July 23, 2026). The City of Austin Fire Department requested quotations for social media management services to support firefighter recruiting, with a historical budget range of $15,000 to $25,000 annually and a June 15, 2026 deadline. The Illinois Tollway Authority sought quotes for a Meltwater Comprehensive Suite Platform social and media monitoring service with five-user capacity, nationwide news and social monitoring, and dedicated account management (due May 20, 2026). The Texas Veterans Land Board issued RFP 7969-JW for social media and digital media data analytics services covering performance tracking, audience engagement analysis, and monthly and quarterly reporting (proposal deadline May 7, 2026). The Texas Education Agency solicited Open Education Resources marketing services covering multimedia asset production, stakeholder engagement, paid social media advertising across Facebook, Instagram, LinkedIn, X, Threads, and YouTube, and bilingual Spanish support over a five-year term beginning September 2026 (due May 6, 2026). Pulaski County, Arkansas requested marketing and public relations services for zoo promotion (RFSQ 239281, due June 26, 2026). The Illinois Secretary of State issued an RFQ for Sprout Social Media Management Platform licensing (due May 26, 2026).