RFP for long-term social media archiving solution

Closed State & local contract opportunity Posted

Solicitation number
S-16500-00011292
State
Oregon
Responses due

Opportunity facts

Jurisdiction
NIGP codes
UNSPSC codes
Points of contact

Opportunity details come from oregonbuys.gov. Updated .

About this opportunity

The Oregon Secretary of State's Archives Division is conducting an Informal Request for Proposals (IRFP #S-16500-00011292) to procure a long-term social media archiving solution. The agency seeks an experienced contractor to provide software, professional services, implementation, training, and support for capturing and managing social media accounts of current and past statewide elected officials. The solution must comprehensively harvest content from major social media platforms, websites, and blogs, including client-side generated webpages, password-protected sites, and live streams. Required capabilities include real-time data capture through API integration, collection of all content types (photos, videos, comments, likes, shares, private messages), robust search functionality, legal holds, and export options for eDiscovery and public records requests. The solution must be cloud-based, accessible through web browsers, and comply with strict security and compliance requirements such as digital signing, timestamping, and data encryption. Evaluation criteria will include references, solution features, cost, and implementation/management plan. Key procurement dates include a pre-offer conference on October 1, 2024, question submissions due on October 2, 2024, and proposal submission deadline on October 10, 2024, with an initial contract term of 3 years and potential renewals up to 5 years total.

The state demonstrates a preference for certified small businesses, with specific emphasis on minority-owned, women-owned, service-disabled veteran-owned, and emerging small businesses. No incumbent vendors or existing technology integration requirements were explicitly stated in the procurement documents. The Cost Proposal Submission Form indicates pricing requirements for onboarding, configuration, training, and support for up to 10 active social media accounts, with options for additional accounts. While a specific budget range was not disclosed, the solicitation includes a total estimated project cost for the 5-year term. Successful offerors will be required to provide comprehensive insurance documentation and a W-9 form prior to contract execution. The solution must also adhere to strict privacy and security requirements, including compliance with the Oregon Consumer Information Protection Act and maintaining appropriate data protection measures. Proposers must certify compliance with various state laws, demonstrate absence of conflicts of interest, and provide detailed references showcasing their capabilities in social media archiving technologies.

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