NIGP 96192: Interpreter Services for American Sign Language and Other Forms of Sign Language for Deaf/Hard of Hearing Whose First Language Is Sign Language

NIGP 96192 Interpreter Services for American Sign Language and Other Forms of Sign Language for Deaf/Hard of Hearing Whose First Language Is Sign Language is an Item code covering remote and on-site ASL interpreting, CART captioning, TypeWell speech-to-text transcription, and emergency notification systems tailored to deaf and hard of hearing populations. State and local issuing bodies soliciting under this code include county governments (Jackson County, Missouri; Bergen County, New Jersey; Harris County, Texas), public healthcare systems (San Mateo Medical Center; Inland Empire Health Plan), higher-education institutions (Texas Tech University Health Sciences Center), and municipalities (City of Dallas). Recent solicitations reflect demand for flexible service delivery modes—remote interpreting via video and phone platforms, on-site classroom and clinical interpretation with team staffing for longer or cognitively demanding assignments, and alternative-format transcription for member communications. Interpreters must hold current Registry of Interpreters for the Deaf (RID), Board for Evaluation of Interpreters (BEI), or equivalent state-recognized certifications and comply with RID Code of Professional Conduct, HIPAA, and FERPA regulations where applicable. Performance standards in education and healthcare settings include 98 percent assignment fulfillment rates, 98 percent punctuality with pre-arrival buffers, and two-hour response-time acknowledgment windows. Contractors face domestic-performance constraints in some jurisdictions—notably, Inland Empire Health Plan mandates US-based service delivery without offshore subcontractors.

Geographic activity clusters in Texas (Harris County, Dallas, Lubbock, Abilene, Amarillo, DFW), the San Francisco Bay Area (San Mateo County), Missouri (Jackson County), and New Jersey (Bergen County). Representative recent opportunities include Jackson County, Missouri's RFP 26062 for interpreting and translation services across county departments with proposals due November 10, 2026; Bergen County, New Jersey's RFP RPPR109 for remote ASL interpreting, CART, and TypeWell services due November 5, 2026; and Texas Tech University Health Sciences Center's RFP 739-SL3792695 for ASL interpretation services across five health sciences campuses, with proposals due May 6, 2026, and a contract value unspecified but covering classroom, laboratory, simulation, and clinical training with RID-certified interpreters. San Mateo Medical Center's five-year language services RFP (No. 66000-2425-195) budgeted $2.23 million and required 24/7 US-based interpretation in multiple languages including ASL, with 75 percent of evaluation weight on methodology and capacity and 25 percent on pricing.