Countywide Language Services: On-Site, Document, ASL, and OPI Support
Closed State & local contract opportunity
- Solicitation number
- 2025-RFP-0067
- State
- California
- Responses due
Opportunity facts
- Jurisdictions
- NIGP codes
- 96117 Interpreter Services - Electronically Assisted - Foreign Language, Hearing Impaired, Etc., (See Item 46 For Interpreter Services - Not Electronically Assisted)
- 96146 Interpreter Services (Foreign Language, Hearing Impaired, Etc.) (See Item 17 For Interpreter Services - Electronically Assisted)
- 96175 Translation Services
- 96192 Interpreter Services For American Sign Language And Other Forms Of Sign Language For Deaf/Hard Of Hearing Whose First Language Is Sign Language
- 96193 Communication Access Realtime Translation (Cart) As Further Explained Here In The Ada Requirements For Effective Communication And Closed Captioning For Broadcast Television/Webcasts
- Point of contact
-
- Maria Cojocari cojocarim@saccounty.gov (916) 876-6363
Opportunity details come from procurement.opengov.com. Updated .
About this opportunity
Sacramento County is issuing a Request for Proposal (RFP #2025-RFP-0067) for comprehensive Countywide Language Services, seeking multiple qualified contractors to provide professional language access services across county departments. The procurement encompasses on-site interpretation, document translation, American Sign Language (ASL) interpretation, and over-the-phone interpretation (OPI) support, with potential supplemental accessibility services aligned with ADA requirements. The county aims to support its diverse population by removing communication barriers and ensuring meaningful public service access. Evaluation criteria will include qualifications and experience (21.14%), service area expertise (19.51%), cost proposal (13.02%), cultural competence and accessibility (11.38%), and compliance and confidentiality (11.38%). Key procurement dates include a question submission deadline of October 22, 2025, and a response deadline of October 31, 2025 at 2:00 pm, with an initial contract period estimated from April 1, 2026, through March 31, 2027, and potential extensions up to four additional one-year increments through March 31, 2032.
The RFP is part of a cooperative purchasing agreement through the Sacramento County Procurement Alliance (SCoPA), allowing potential participation by other governmental, educational, and non-profit entities. While no specific set-aside designations were explicitly mentioned, the procurement emphasizes cultural competence and linguistic diversity, requiring contractors to cover top spoken languages including Arabic, Spanish, Chinese, and others. Contractors must demonstrate ability to provide interpretation and translation across healthcare, behavioral health, legal, and social service environments. There is no guaranteed purchasing volume, with pricing to remain firm for the initial two years and potential Consumer Price Index (CPI) adjustments not exceeding 4% annually. The solicitation covers jurisdictions including Sacramento County and San Francisco City, with services to be delivered across various county departments and settings, emphasizing professional, timely, and culturally sensitive communication support.
Opportunity text
The County of Sacramento is issuing this Request for Proposal (RFP) to solicit multiple qualified Contractors for the provision of comprehensive language access services that support the County's commitment to equity, inclusion, and accessibility. The selected Contractor(s) will provide professional services in the following areas:
-
On-site interpretation for real-time communication across County departments
-
Document translation for written materials, forms, and public-facing communications
-
American Sign Language (ASL) interpretation to ensure accessibility for Deaf and hard-of-hearing individuals
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Over-the-phone interpretation (OPI) for remote, on-demand language support
In addition to these core services, the County may request supplemental accessibility services to meet the needs of individuals with disabilities, in alignment with the Americans with Disabilities Act (ADA) and other inclusive service standards. These may include-but are not limited to-captioning, tactile interpretation, Certified Deaf Interpreter, and alternative format document preparation, including Braille.
Sacramento County serves a richly diverse population, and this RFP reflects its dedication to removing communication barriers and ensuring that all residents have meaningful access to public programs and services. Contractor(s) are expected to demonstrate cultural competence, linguistic accuracy, and the ability to deliver services with professionalism, timeliness, and sensitivity to individual needs.
There is no guaranteed purchasing volume for any Contractor(s) utilized under this contract resulting from this RFP. Given the multi-year nature of this need, County usage may fluctuate based on changing economic conditions and budget allocations.
The initial contract period is estimated to be April 1, 2026, through March 31, 2027, with the option to extend for up to four additional one-year increments through March 31, 2032, pending Sacramento County Board of Supervisors approval. The contract will be subject to the same terms and conditions upon execution by the Contract and Purchasing Services Division.
This RFP is part of a cooperative purchasing agreement through the Lead Participating Agency, County of Sacramento, for SCoPA (Sacramento County Procurement Alliance), a collaboration that allows the County and other Governmental, Educational, and Non-Profit entities to benefit from collective purchasing power. As a result, any selected bid may be utilized by additional participating entities, providing expanded visibility and potential for additional opportunities.
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