RP048-24 Provision of American Sign Language Interpreting Services and Communication Access Realtim

Gwinnett County, Georgia is seeking multiple service providers to deliver American Sign Language (ASL) interpreting and Communication Access Realtime Translation (CART) captioning services on an annual contract basis. The County requires in-person and virtual ASL interpretation and CART services across various County departments, estimating annual needs of 72 hours of in-person ASL interpreting, 24 hours of in-person CART, 96 hours of video remote ASL, and 24 hours of remote CART. Proposals are due by November 5, 2024, and a pre-proposal conference will be held on October 15, 2024. The selected provider(s) will be awarded an initial one-year contract with four one-year renewal options. Minimum requirements include relevant experience, certified staff, and quality assurance processes. Proposals will be evaluated on the service model, qualifications, references, and pricing.

This contract does not have any set-aside designations or restrictions on the types of organizations that can respond. There is no incumbent contractor, and the County does not have any current usage history or rates for these services. Providers may propose by-the-minute rates for emergency video remote services and include a cancellation fee for cancellations less than 24 hours. The County has approved funding for this contract and expects competitive proposals from qualified service providers.