NIGP 20810: Accounting/Financial: Bookkeeping, Billing and Invoicing, Budgeting, Payroll, Taxes, etc.

NIGP 20810 Accounting/Financial: Bookkeeping, Billing And Invoicing, Budgeting, Payroll, Taxes, Etc. (Item) encompasses a broad range of core financial and administrative functions that state and local governments procure to support internal operations, revenue collection, and statutory compliance. Recent solicitations reveal that state and local bodies are actively acquiring enterprise resource planning systems integrating financial modules, specialized billing platforms for utility and emergency services revenue, audit services, payroll processing and tax filing support, and integrated software-as-a-service solutions replacing legacy on-premise systems. The mix of issuing bodies soliciting under this code spans city governments (Augusta, Salt Lake City, Pittsburgh, Gallup, Cocoa, Mableton, Nephi), counties (Rockdale, Marion, Okaloosa, Orange, Fulton, Gwinnett, Volusia, Escambia, Dougherty), state departments (Georgia Education, California Department of Technology, Florida Department of Revenue), special-purpose districts (Northwest Florida Water Management District, Citizens Property Insurance Corporation), transit authorities (Detroit Department of Transportation), and university systems (University of Mississippi). Rockdale County, Georgia and Gwinnett County appear as repeat buyers, issuing multiple RFPs for ERP system replacement and specialized financial services (1099 processing, card solutions, billing audits).

Geographic activity is concentrated in Georgia, California, and Florida, with secondary clusters in the upper Midwest and Mid-Atlantic states. Representative recent opportunities include Rockdale County's RFP #26-22 for a comprehensive, fully integrated public-sector ERP system with modules spanning finance, payroll, utility billing, public safety, and planning (RFP due November 19, 2026), the City of Gallup's RFP for data processing, print, and mail services supporting approximately 10,600 utility billing accounts with digital presentment and SMS capabilities (RFP due May 28, 2026), and Gwinnett County's RFP PA038-26 for 1099 processing services covering approximately 3,000 forms annually with IRS e-filing and portal access (RFP due October 2, 2026). The California Department of Technology's RFP 26-0214801 for CalTABS replacement seeks end-to-end implementation of a SaaS billing system serving 220 state departments and processing $500 million in annual invoicing across 1,000+ users (RFP due September 10, 2026). Activity reflects widespread government investment in cloud-based financial systems, compliance automation, and revenue optimization, with most solicitations emphasizing security (SOC 2 Type II, NIST 800-53, HIPAA), uptime guarantees (99.5–99.99 percent), and data residency within the contiguous United States.