Public Health Lab Billing System

Solano County's Health and Social Services Department is conducting a Request for Information (RFI) for a Public Health Lab Billing System, targeting a comprehensive Laboratory Billing Solution to replace their outdated system. The RFI, posted on November 1, 2024, with responses due by December 3, 2024 at 5:00 pm, seeks a modern Software-as-a-Service (SaaS) solution that will integrate with the existing Orchard Harvest Laboratory Information Management System (LIMS). The primary objectives include streamlining billing processes, improving operational efficiency, ensuring regulatory compliance with CLIA and HIPAA standards, and enhancing data privacy and security. Vendors must provide a cloud-hosted platform capable of automated billing, claims processing, electronic payment handling, and advanced reporting through Power BI integration. Key deliverables include a system with multifactor authentication, role-based access controls, support for electronic billing and claims submission, and compatibility with multiple pricing models and HL7 data formatting. The procurement aims to address security vulnerabilities identified in a 2023 Grand Jury report and replace the current system provided by BAT Technologies.

The RFI does not specify explicit set-aside designations or restrictions on responding organizations. The incumbent vendor, BAT Technologies, has been providing the existing billing system for decades but has failed to update the technology and security standards. The current system serves five counties through a Joint Exercise of Powers Agreement (JEPA), with an annual operating budget of $2 million. While no specific budget range is explicitly stated, the project is funded through Budget 7807 from Realignment funds, with a target implementation date of June 20, 2025. The system must integrate with existing infrastructure, including the Orchard Harvest LIMS, JP Morgan payment processing, and support electronic claim submissions to Partnership Health Plan. Vendors are required to demonstrate technical capabilities through comprehensive responses, including corporate background, case studies, security policies, and references from government agencies where similar services have been provided. The county emphasizes that responding to the RFI does not guarantee future procurement, and they reserve the right to use the gathered information without restriction.