T2792 - Health Care Profile System

The State of New Jersey Department of the Treasury, Division of Purchase and Property, on behalf of the Department of Law and Public Safety, Division of Consumer Affairs (DCA), is procuring development, implementation, maintenance, and hosting services for a Health Care Profile System (T2792, Bid Solicitation #26DPP01246) serving approximately 44,461 licensed healthcare providers including physicians, podiatrists, and optometrists. The procurement encompasses four service components: Part A consists of one-time firm-fixed pricing for system setup, hardware and software installation, data migration, testing, implementation, and deployment; Part B addresses five-year annual maintenance and hosting services including system maintenance, call center operations, and print shop operations; Part C covers five-year support services including training and help desk/call center support; and Part D establishes all-inclusive hourly labor rates for nine distinct positions (Project Manager, Senior Analyst, Business Analyst, Senior Programmer, Programmer, Technical Writer, Trainer, Web Designer, and Database Administrator) for post-warranty work. The system must deliver a public website, secure self-report portal for practitioner profile verification, notification component, internal data management application, central repository, and call center operations providing Monday through Friday service from 8:00 AM to 6:00 PM. Required data elements include licensee identities, contact details, license numbers and history, clinical qualifications, medical specialty information, post-graduate training, board certifications, practice addresses, health plan affiliations, languages spoken, hospital privileges, medical malpractice payment history, disciplinary actions, license limitations and restrictions, and criminal convictions. The contractor must complete implementation within nine months of contract award, with the base contract term of five years and optional extensions up to two additional years by mutual written consent. The optional pre-quote conference is scheduled for January 30, 2026 at 10:00 AM; the deadline for electronic questions is February 6, 2026 at 2:00 PM; and quotes are due electronically through NJSTART by April 10, 2026 at 2:00 PM. Evaluation criteria include technical qualifications regarding personnel qualifications, firm experience, and ability to complete the scope of work, as well as price ranking from lowest to highest, with the State reserving the right to negotiate with one or multiple bidders within a competitive range and request best and final offers.

This procurement is designated as a Small Business Subcontracting set-aside, requiring bidders intending to use subcontractors to submit a Subcontractor Utilization Plan and demonstrate good faith efforts to solicit New Jersey Small Business Enterprises. No incumbent contractor is identified in the solicitation documents. The contractor must comply with comprehensive technical specifications detailed in the Requirements Checklist, including n-tier architecture, web server hardware and software, application server components, database systems, data warehouse and cleansing tools, and security measures encompassing PKI, SSL encryption, and authentication through the NJ Portal. Performance security of 10 percent of the contract value is required within thirty days of award, with 20 percent retainage applied to all invoices; 90 percent of retainage is released after each three-month period of satisfactory performance and the balance following final certification of completion. The contractor must carry Professional Liability Insurance of at least $5,000,000 per occurrence and Cyber Breach Insurance of at least $10,000,000 per occurrence. The solicitation does not specify an estimated contract amount, maximum or minimum obligation, or budget range; pricing is submitted on the State-supplied price sheet with bidders providing all line-item costs. All contracts must comply with the Combined State of New Jersey Standard Terms and Conditions (revised June 3, 2025), which impose mandatory requirements regarding business registration, investment compliance certifications, prevailing wage obligations, equal employment opportunity mandates, payment within 60 days of invoice receipt under the New Jersey Prompt Payment Act, and comprehensive indemnification obligations. The State retains broad rights including termination for convenience with 30 days' notice and suspension or modification of contract terms at its discretion.