Salt Lake City Request for Proposals SLCI27018 - Cityworks Upgrade, Integration, and Interface Solutions

Salt Lake City Corporation is requesting proposals for professional consulting services to upgrade and migrate its Cityworks Asset Management System and Public Land and Liability system to the cloud-based Trimble Unity platform under RFP SLCI27018, with proposals due October 2, 2026. Offerors must be registered Trimble partners with demonstrated experience upgrading to Trimble Unity — a mandatory minimum requirement that filters eligibility.

The scope encompasses discovery and assessment of current workflows across approximately 500 Department of Public Utilities staff; migration of the on-premise Cityworks AMS and PLL (version 23.15.2 or higher) to Trimble Unity; integration with the city's billing system (Systems and Software's Enquesta), payment processors (Paymentus or TBD), GPS vehicle tracking software (Geotab), and document management systems (Avolve Projectdox); and optional integration with the city's permit system (Accela or TBD). The consultant must recommend optimized workflows, develop testing matrices, and execute change management and staff training programs. All work products, including reports, testing matrices, and training documentation, become the city's property with full copyright ownership; the consultant may retain reproducible copies for reference and marketing.

The contract term is five years from recordation, with an option for the city to extend for an additional four months by mutual written amendment. Pricing is firm for the first year; annual adjustments thereafter are limited to the lesser of 3% or the prior twelve months' Producer Price Index increase. Travel expenses are reimbursed at actual cost. The contractor must maintain commercial general liability of $1 million per occurrence, commercial automobile liability of $1 million combined single limit, and professional liability insurance of $1 million per occurrence throughout the term and three years following completion, with the city listed as an additional insured.

Evaluation allocates 70% weight to technical criteria (40% qualifications, 20% data quality and reporting, 10% privacy and security, 30% implementation and support), 10% to interviews and software demonstrations, and 25% to cost. Offerors must achieve a minimum 70% of technical points (367.5 of 525) and 65% of interview points to advance. Policy criteria including sustainability, disadvantaged business enterprise, apprenticeships, and local small business status carry combined weight of 5%. Proposals must be submitted electronically through the Utah Public Procurement Place (U3P) website; late proposals will not be accepted. The offeror must be registered with the State of Utah Department of Commerce, Sam.gov, and E-Verify prior to contract execution.