UNSPSC 43231518: Process mapping and design software

Software which provides users ability to create process maps and designs. For example, Visio.

UNSPSC 43231518 Process mapping and design software is a Commodity code that state and local governments use to purchase business process and workflow automation platforms, often embedded within larger enterprise technology deployments. Recent solicitations show governments buying process documentation and playbook automation tools (like Scribe by Colony Labs), enterprise asset management configuration and integration services, curriculum management and catalog publication systems, financial reporting and budget software, event and building scheduling platforms, client management software for social services and healthcare, and specialized workflow solutions for specific operational domains—from campus calendar management to IEP platforms serving special education. This code spans both standalone products and the implementation and configuration services that make them operational. The issuing bodies are diverse: universities and higher-education systems (University of Wisconsin-Green Bay, Texas A&M, Kennesaw State, Valencia College, MD Anderson Cancer Center); state agencies and departments (Texas Department of Public Safety, Washington Department of Fish & Wildlife, Washington Office of Superintendent of Public Instruction); county and city governments (Orange County Transportation Authority, Santa Clara County, San Mateo County, Walworth County, DeKalb County Schools, City of Phoenix, City of Los Angeles, City of Newnan); special districts and health plans (Inland Empire Health Plan, Santa Clara Valley Healthcare, CareOregon); and transit authorities (Jacksonville Transportation Authority). A few buyers appear multiple times—notably the University of Wisconsin system and city governments in California and Arizona—but the market is highly fragmented across jurisdictions and functional areas with no dominant repeat purchaser pattern.

Recent activity concentrates in California (Orange County, San Mateo County, Santa Clara County, Inland Empire Health Plan), Texas (Texas Department of Public Safety, Texas A&M, Klein ISD, City of Phoenix), Washington State (Department of Fish & Wildlife, OSPI), and Florida (Hillsborough County Schools, Valencia College, Pasco County), with scattered additional opportunities in Georgia, Wisconsin, Arizona, Colorado, and North Carolina. The code shows sustained procurement volume across government operations: Texas DPS issued a Scribe licensing RFQ with a July 24, 2026 response date; Orange County Transportation Authority issued RFP 250192 for Enterprise Asset Management Phase 2 consulting on Hexagon EAM software with a June 23, 2026 deadline and a $1.5 million contract value over two years; Kennesaw State University issued RFP 54300ERFP0000016622026 for curriculum software due June 17, 2026; Walworth County, Wisconsin issued an SS-RFP for financial reporting and budgeting software with a June 19, 2026 deadline; the Washington Office of Superintendent of Public Instruction issued RFP 2026-20 for a statewide IEP platform serving 150,000 students, due June 30, 2026; and Hillsborough County Public Schools issued RFP 26-112EST for a comprehensive student assessment platform with a June 30, 2026 deadline.