Point of Sale and Related Systems(UW-MAD)[22-5387]

The University of Wisconsin-Madison is seeking comprehensive Point of Sale (POS) and related systems through a Request for Proposal (RFP 22-5387) that encompasses five distinct procurement lots: Transaction System, Point-of-Sale System, Online/Mobile Ordering, User Account Management Site, and Mobile Credentials. The procurement targets replacement of existing systems across approximately 101 campus locations, supporting dining, retail, laundry, vending, and recreational facilities that serve 47,936 students and 24,000 faculty and staff. Proposers must meet mandatory requirements including PCI-DSS Level 1 compliance, EMV support with point-to-point encryption, and alignment with WCAG 2.1 AA accessibility standards. Evaluation will be comprehensive, with each lot worth 1,000 points, including 200 points allocated to cost, with the lowest-priced proposal receiving full cost points. Key deadlines include February 7, 2022, for written questions, February 24, 2022, at 2:00 p.m. Central Time for proposal submission, and a targeted contract award date of April 15, 2022, with implementation planned by July 1, 2022.

The RFP includes provisions for Certified Minority Business Enterprises and Disabled Veteran-Owned Businesses, offering a 5% scoring preference to these organizations. The current incumbent vendor is Transact Campus, whose contract expires June 30, 2022, and the university intends to retain some existing hardware including Elo kiosks, HP RP2 and HP RP9 registers. The current system processes approximately 1.7 million annual credit card transactions and manages 100,000 declining balance accounts and meal plans for 8,500 students. While specific budget ranges are not explicitly stated, the comprehensive nature of the RFP covering five lots suggests a significant procurement investment. The contract includes an initial five-year term with options to renew for five additional one-year periods, providing potential long-term stability for the selected vendor(s). Existing system integrations that will require compatibility include third-party vendors like Grubhub, Starship, Canteen, Chowbotics, netZcore, and Papercut, demonstrating the complexity of the technological ecosystem.