UNSPSC 81162006: E-commerce system software as a service

E-commerce software as a service allows users by purchasing a right to access a remotely hosted environment to manage inventory, add or remove products, calculate taxes, and everything else required to manage a website and fulfill orders for an on-line store.

UNSPSC 81162006 E-commerce system software as a service is a Commodity code that covers web-based platforms enabling transaction processing, inventory management, and customer self-service functionality for state and local government operations. State and local procurements under this code span educational institutions, county agencies, school districts, and municipal governments; recent opportunities show substantial volume from higher-education procurement (Mt. San Antonio College, University of Wisconsin-River Falls), K–12 school districts (DeKalb County School District, Hillsborough County Public Schools, Atlanta Public Schools), and special-purpose districts (Washington State Office of Superintendent of Public Instruction). Representative recent solicitations include Mt. San Antonio College's RFP for a live event ticketing software platform supporting 50,000 annual ticket transactions with multi-channel sales integration and accessibility compliance (due March 3, 2026); Atlanta Public Schools' RFP for data dashboard and analytic services integrating student information systems and learning management platforms (due June 11, 2026); DeKalb County School District's RFP for school nutrition services software handling point-of-sale transactions, meal eligibility management, and inventory control across 138 school sites (due May 21, 2026); and Washington State OSPI's RFP for a statewide Individualized Education Program platform serving 150,000 students across 300 local education agencies with SIS integration and compliance reporting (due June 30, 2026).

Procurement activity under this code concentrates in California, Georgia, Florida, Washington, Wisconsin, and Texas, with secondary activity in Utah, Oregon, and other states. Issuing bodies include state departments of education and health, county commissioners' offices, municipal purchasing divisions, community college systems, public school districts ranging from 50,000 to 225,000 students, and university systems. Recent solicitations emphasize integration with existing enterprise systems (PeopleSoft, Skyward, PowerSchool, Canvas LMS, Tyler Technologies platforms), compliance with accessibility standards (WCAG 2.1 AA, Section 508), data security (PCI DSS, SOC 2 Type II, Cyber Liability coverage minimums of $1 million to $3 million), and phased implementation with multi-year support contracts. Set-asides and local preferences vary by jurisdiction—Hillsborough County Public Schools includes a Small Business Encouragement Program set-aside with 20 percent reinvestment goals in the Tampa Bay region; Atlanta Public Schools offers five-point local preference for Clayton, Cobb, DeKalb, Fulton, or Gwinnett County registrants; City of Apopka offers three percent local preference; and Washington State includes Small Business and Certified Veteran-Owned Business preferences. Contract terms typically run three to five years with optional renewal periods, and award values range from approximately $47,000 (Hillsborough County software support) to $407,436 (Collier County Opioid Data Collaborative) to $500,000-plus (Broward County accounts payable automation). Response rates for recent opportunities remain active, with June 2026 deadlines dominating current pipeline activity.