UNSPSC 81162006: E-commerce system software as a service

E-commerce software as a service allows users by purchasing a right to access a remotely hosted environment to manage inventory, add or remove products, calculate taxes, and everything else required to manage a website and fulfill orders for an on-line store.

UNSPSC 81162006 E-commerce system software as a service, a Commodity code, encompasses web-based platforms for transactional processing, data management, and operational support across education, municipal utilities, higher education, and county government procurement. State and local buyers under this code are acquiring student assessment platforms managing tens of thousands of test administrations annually with secure exam delivery and data migration; ticketing and event-management systems handling high-volume public transactions; billing and payment processing for utilities, student accounts, and enterprise operations; and specialized workflow platforms for animal shelter management, individualized education programs, and invoice automation. The issuing bodies include K–12 school districts, county commissioners, municipal utilities, state education agencies, community colleges, and universities, with K–12 districts and municipal operating departments representing the most active segments. Hillsborough County Public Schools in Florida (RFP 26112RFPEST, due April 10, 2026) solicits a comprehensive assessment platform to replace School City, serving 200,000–225,000 students with annual administration of 3,154 tests including 1,471 secure assessments, requiring data migration from Renaissance and integration with Canvas, FOCUS student information systems, and Grade Cam, with pricing weighted at 35 of 100 evaluation points and a Small Business Encouragement Program set-aside at 20 percent for Tampa Bay–area firms. Tarleton State University in Texas (RFP 04TARLTONRFP0022, due August 28, 2026) procures a billing and payment management SaaS platform integrating 12 existing systems across campus commerce, student billing, and refund management with a HUB subcontracting goal of 2 percent and an estimated contract value of $100,000 or more over five years commencing October 1, 2027.

Recent activity concentrates in Florida, Georgia, California, Texas, and Washington, with secondary presence in other states. The City of Augusta, Georgia (RFP 26-275, due August 26, 2026) seeks a utilities billing and Customer Information System for 75,000 customer accounts with integration to Itron Temetra AMI, Cityworks, and Esri ArcGIS, a 12–18 month migration phase, and five-year sustained operations pricing with annual maintenance capped at 50 percent of license fees. Mt. San Antonio College in California (RFP 2026034, due March 3, 2026) procures a live event ticketing platform processing 50,000 paid tickets annually valued at $475,000, with three-year initial term and optional two-year renewals, requiring PCI DSS Level 1 compliance and WCAG 2.1 Level AA accessibility. Washington State Office of Superintendent of Public Instruction (RFP No. 2026-20, due June 30, 2026) is procuring a statewide Individualized Education Program platform serving approximately 150,000 students across 300 local education agencies, integrating with Skyward (87.8% penetration statewide), PowerSchool, Synergy, and CEDARS, with a three-year initial contract period from December 1, 2026 through November 30, 2029, five-year extension option through 2034, and approximately 30 percent federal funding under CFDA #84.027A; the procurement includes Small Business and Certified Veteran-Owned Business preferences. A Request for Information from Pasco County, Florida (RFI-SP-26-078, due May 19, 2026) and a secondary listing for Atlanta Public Schools (both May 11, 2026) represent exploratory market-assessment and formative-stage procurement activity, with Broward County's Accounts Payable Automation RFP (GEN2130765P1, due May 20, 2026) processing 140,000 invoices annually with SBE and CBE procurement preferences and an anticipated contract value exceeding $500,000 over five years.