Parking System Merchant Services

The City of Orlando Procurement and Contracts Division has issued a Notice of Intent to Award Sole Source (S26-0063) for parking system merchant services. The procurement is conducted by the City of Orlando's Parking Division in Orange County, Florida, and seeks to establish merchant services compatible with the Amano McGann Pro+ and OPUS parking access systems currently deployed across eight city parking facilities, including Jefferson Garage, Central Garage, Courthouse Garage, Admin Garage, 55West Garage, Library Garage, Washington Garage, and Geico Garage. The primary deliverable is Windcave Payment Gateway and Merchant Services, which functions as the embedded and proprietary credit card gateway solution integrated within the Amano McGann Pro+ system. The key objectives include ensuring continued operational compatibility and continuity with existing parking infrastructure, maintaining EMV and PCI compliance, and enabling seamless payment processing across the citywide parking system deployed since February 2020. Required qualifications include the ability to provide payment gateway services compatible with Amano McGann Pro+ and OPUS systems with demonstrated EMV and PCI compliance capabilities. The solicitation was posted on March 3, 2026, with a response deadline of March 10, 2026, at 5:00 p.m. ET, and a seven-calendar-day challenge period during which alternative suppliers may submit product information, statements of qualifications, and capabilities via email to Purchasing Agent Tara Urdininea at tara.urdininea@orlando.gov.

This procurement identifies Windcave Inc. as the sole source supplier based on its exclusive status as the proprietary credit card gateway solution embedded within the Amano McGann Pro+ system, with no set-aside designations or restrictions on respondent types mentioned in the solicitation documents. The justification for sole source procurement rests on the technical requirement that Windcave is the only approved gateway solution maintaining compatibility and compliance with the existing Amano McGann infrastructure, as Amano McGann serves as the sole source provider for all sales, service, updates, and repairs of the Pro+ hardware and software deployed citywide. Windcave Inc. is identified as the incumbent vendor and authorized merchant services provider for the City's parking operations. The procurement documentation does not specify pricing information, funding sources, contract term details, or award values, indicating that these terms may be negotiated or established following the challenge period conclusion or in subsequent procurement phases.