Kenosha joint services information technologies services

Closed State & local contract opportunity Posted

Solicitation number
2615
State
Wisconsin
Responses due

Opportunity facts

Jurisdiction
UNSPSC codes
Show all 41
Point of contact

Opportunity details come from vendornet.wi.gov. Updated .

About this opportunity

Written by GovTribe AI ·

The Kenosha County Purchasing Division, on behalf of Kenosha Joint Services, is soliciting proposals for on-site Information Technology support services with proposals due July 2, 2026, and a pre-proposal conference scheduled for June 3, 2026.

Kenosha Joint Services serves the City of Kenosha and County of Kenosha and operates mission-critical systems for the Kenosha County Sheriff's Office, Kenosha Police Department, Kenosha Fire Department, and Kenosha County Municipal Fire Departments. The scope encompasses IT management, desktop and server administration, network administration, cybersecurity administration, help desk support, email and Active Directory management, system security and backup, on-demand response, computer equipment life cycle management, project management, software and hardware evaluation, IT budget development, and procurement of IT hardware and software.

Proposers must demonstrate a minimum of five years' experience in Information Technologies management and three years' experience with government agencies, preferably law enforcement with knowledge of FBI CJIS Security Policy. The contractor must provide a minimum of one full-time IT Manager/Software Application Analyst and at least three additional full-time equivalent personnel including systems administrators, database administrators, project managers, and help desk support staff. Staffing must provide 24/7/365 coverage for mission-critical systems with defined response times ranging from 30 minutes for Priority 1 outages to five business days for Priority 5 requests.

The contract term runs from January 1, 2027, through December 31, 2029, with three one-year renewal options available. The contractor must maintain comprehensive insurance coverage including commercial general liability with $1,000,000 per occurrence limits, professional liability of $1,000,000, and cyber liability of $1,000,000, with Kenosha Joint Services named as an additional insured.

Proposals are evaluated on cost (30 points), company profile (10 points), staff qualifications (25 points), and proposal solutions (35 points). Written questions are due June 10, 2026, at 5:00 PM. Vendor presentations are estimated for July 22, 2026. Proposals must be submitted in one original, five photocopies, and one USB device in a sealed container.

Opportunity text

Kenosha Joint Services, through the Kenosha County Purchasing Division, is soliciting proposals from qualified individual(s) and/or organizations (hereinafter known as Contractor) to provide on-site Information Technology support services. The information technology support services expected to be provided by the Contractor will generally include but not be limited to the following:

  • Information Technologies Management
  • Desktop Application Support
    • Hardware, Software
  • Servers, Workstation, and Network Administration Services
  • Cyber Security Administration
  • Application Management
    • Systems Administration
    • Liaison with Software Vendors
  • Help Desk
  • Email
  • Active Directory
    • Management, Maintenance and Password Control
  • System Security, Firewalls and Backup Efforts
  • On Demand Response
  • Computer Equipment Life Cycle Management
  • Project Management
  • Software Evaluation and Management
  • Hardware Evaluation, System Recommendations and Design
  • IT Budget Development
  • Procurement of IT Hardware and Software

In addition, the selected Contractor will allow Kenosha Joint Services to maintain and enhance its information technology effectiveness and quality of services, minimize its support costs and maximize return on investment.

Files

File Type Posted
2615 RFP Documents.pdf PDF

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