General Vehicle Collision Repair Services

The City of Charlotte, located in Mecklenburg County, North Carolina, is seeking qualified service providers for General Vehicle Collision Repair Services through RFP #269-2026-116. The procurement targets comprehensive turnkey collision repair services for city fleet and Mecklenburg County vehicles, including paint and body work, frame repairs, cooling systems, engine components, transmission, steering, and related part replacements. Proposers must be an Authorized Manufacturer Repair Facility with immediate access to OEM parts and manufacturer service information, using only original equipment manufacturer parts unless specifically approved. The contract will have an initial three-year term with an option to renew for one additional two-year period. Key procurement dates include a non-mandatory virtual pre-proposal conference on November 10, 2025, at 2:00 p.m., proposal submission deadline of December 2, 2025, at 12:00 p.m., potential site visits for shortlisted vendors from January 7-9, 2026, and an expected contract award on February 16, 2026, with services commencing on February 27, 2026. Evaluation criteria will focus on qualifications, experience, project approach, cost-effectiveness, and acceptance of contract terms.

The City of Charlotte has implemented a Charlotte Business Inclusion (CBI) Program designed to enhance competition and participation of Minority-owned, Women-owned, and Small Business Enterprises (MWSBEs) in city contracting. Proposers will be required to submit detailed documentation regarding subcontractor and supplier utilization, with businesses needing to be currently certified with the City to receive credit. The procurement includes specific requirements for tracking minority, women, and small business enterprise participation, with potential consequences for non-compliance. While the current contract shows 0% utilization for MBE, WBE, and SBE categories, the city anticipates approximately 384 service requests during the period from July 29, 2024 to June 30, 2025. The pricing worksheet requires vendors to provide detailed hourly rates for various vehicle types, including compact, mid-size, and full-size automobiles, as well as police Ford Interceptor SUVs, with pricing to cover permits, licenses, training, labor expenses, supplies, tools, and fuel costs. Though specific contract value is not explicitly stated, the comprehensive nature of the services and the extensive vehicle fleet suggest a significant potential contract value.