25-0091-6 cisco smartnet hardware/software support contracts
Closed State & local contract opportunity Posted
- Solicitation number
- PE-77548-NONST-2026-000000272
- State
- Georgia
- Responses due
Opportunity facts
- Jurisdiction
- NIGP codes
- UNSPSC codes
- 43233418 Memory drivers
- 81112200 Software maintenance and support
- 81112201 Maintenance or support fees
- 81112204 Operating system software maintenance
- 81112208 Security and protection software maintenance
- 81112215 Content management software maintenance
- 81112216 Educational or reference software maintenance
- 81112218 Network application software maintenance
- 81111805 Proprietary or licensed systems maintenance or support
- 43233602 Power Monitor Software
Show all 33
- 71131022 Production system optimization service
- 81111802 Mainframe administration services
- 81112206 Information retrieval or search software maintenance
- 81112207 Video conferencing software maintenance
- 81112209 Development software maintenance
- 81112210 System management software maintenance
- 81112211 Enterprise resource planning software maintenance
- 81112219 Computer game or entertainment software maintenance
- 81112221 Point of sale software maintenance service
- 81112222 Facility operation and maintenance management software maintenance
- 81111818 Third party warranty service
- 43233421 Video drivers
- 80161604 Information technology IT management services
- 81111811 Technical support or help desk services
- 81161501 Software application administration service
- 81112203 Firmware patching or upgrade service
- 81112214 Content authoring and editing software maintenance
- 43233601 Motor Drive Software
- 81112205 Database management system software maintenance
- 81112212 Customer relationship management software maintenance
- 81112213 Accounting software maintenance
- 81112217 Industry specific software maintenance
- 81112220 Server software maintenance
- Point of contact
-
- Fabyolla Modicue famodicue@chathamcounty.org (912) 790-1621
Opportunity details come from ssl.doas.state.ga.us. Updated .
About this opportunity
Chatham County is soliciting competitive bids for a Cisco SmartNet Hardware/Software Support Contracts procurement through Invitation to Bid (ITB) No. 25-0091-6. The county seeks to renew support contracts for existing Cisco network infrastructure devices, with all support contracts targeted to end on September 30, 2026, unless specific equipment reaches its Last Day of Support (LDOS) earlier. Bidders must be official Cisco Partners listed on Cisco's Partner Locator website and demonstrate extensive experience securing Cisco support contracts, including providing at least three references from support contract implementations within the past two years. The bid requires vendors to carefully coordinate with Cisco representatives to ensure accurate contract updates and comprehensive coverage of all network devices. Interested bidders must submit their proposals by July 25, 2025, at 2:00 PM, with a requirement to reference the specific Bid Sheet detailing hardware and software support product requirements. Vendors must demonstrate technical expertise in managing complex Cisco support contract renewals and understand the nuanced requirements of maintaining enterprise network infrastructure support.
The procurement includes a significant emphasis on minority and women-owned business participation, with Chatham County establishing a 30% Minority/Women Business Enterprise (M/WBE) participation goal. This requirement underscores the county's commitment to inclusive procurement practices and supporting diverse business enterprises. While specific contract value ranges were not explicitly disclosed, the comprehensive nature of the Cisco support contract renewal suggests a potentially substantial investment in maintaining the county's network infrastructure. The bid is structured as a one-time contract with potential for future renewals based on vendor performance and compliance. Prospective bidders must possess current Cisco Partnership status, which serves as a critical qualification criterion and ensures that only technically qualified vendors can participate in the bidding process. The procurement appears focused on maintaining continuous, high-quality technical support for the county's existing Cisco network technology infrastructure, with an explicit goal of ensuring uninterrupted operational capabilities across multiple network device categories.
Opportunity text
The purpose of this Invitation to Bid is to solicit competitive bids from qualified vendors for the renewal of Cisco Smartnet Hardware/Software support contracts. All devices must remain or be added to our current contracts for each category of support. The support contract end dates should be September 30, 2026, unless the equipment has reached its ¿LDOS¿ (Last Day of Support) prior to that date. The equipment is spread across multiple Cisco support contracts. Bidders should coordinate with their Cisco representatives to ensure that the correct contracts are updated. Bidder must have experience with securing Cisco support contracts. The bidder must supply at least 3 references in which they have secured Cisco support contracts within the last 2 years. Bids will only be accepted from Cisco Partners that are listed on the ¿Find a Cisco Partner¿ website at the following address: https://locatr.cloudapps.cisco.com/WWChannels/LOCATR/pf/index.jsp#/ Please see Bid Sheet for the CISCO Hardware/Software Support products needed.
Files
| File | Type | Posted |
|---|---|---|
| BID NO_ 25_0091_6 Cisco Smartnet Support.pdf |
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