25-0091-6 cisco smartnet hardware/software support contracts

Closed State & local contract opportunity Posted

Solicitation number
PE-77548-NONST-2026-000000272
State
Georgia
Responses due

Opportunity facts

Jurisdiction
UNSPSC codes
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Point of contact

Opportunity details come from ssl.doas.state.ga.us. Updated .

About this opportunity

Chatham County is soliciting competitive bids for a Cisco SmartNet Hardware/Software Support Contracts procurement through Invitation to Bid (ITB) No. 25-0091-6. The county seeks to renew support contracts for existing Cisco network infrastructure devices, with all support contracts targeted to end on September 30, 2026, unless specific equipment reaches its Last Day of Support (LDOS) earlier. Bidders must be official Cisco Partners listed on Cisco's Partner Locator website and demonstrate extensive experience securing Cisco support contracts, including providing at least three references from support contract implementations within the past two years. The bid requires vendors to carefully coordinate with Cisco representatives to ensure accurate contract updates and comprehensive coverage of all network devices. Interested bidders must submit their proposals by July 25, 2025, at 2:00 PM, with a requirement to reference the specific Bid Sheet detailing hardware and software support product requirements. Vendors must demonstrate technical expertise in managing complex Cisco support contract renewals and understand the nuanced requirements of maintaining enterprise network infrastructure support.

The procurement includes a significant emphasis on minority and women-owned business participation, with Chatham County establishing a 30% Minority/Women Business Enterprise (M/WBE) participation goal. This requirement underscores the county's commitment to inclusive procurement practices and supporting diverse business enterprises. While specific contract value ranges were not explicitly disclosed, the comprehensive nature of the Cisco support contract renewal suggests a potentially substantial investment in maintaining the county's network infrastructure. The bid is structured as a one-time contract with potential for future renewals based on vendor performance and compliance. Prospective bidders must possess current Cisco Partnership status, which serves as a critical qualification criterion and ensures that only technically qualified vendors can participate in the bidding process. The procurement appears focused on maintaining continuous, high-quality technical support for the county's existing Cisco network technology infrastructure, with an explicit goal of ensuring uninterrupted operational capabilities across multiple network device categories.

Opportunity text

The purpose of this Invitation to Bid is to solicit competitive bids from qualified vendors for the renewal of Cisco Smartnet Hardware/Software support contracts. All devices must remain or be added to our current contracts for each category of support. The support contract end dates should be September 30, 2026, unless the equipment has reached its ¿LDOS¿ (Last Day of Support) prior to that date. The equipment is spread across multiple Cisco support contracts. Bidders should coordinate with their Cisco representatives to ensure that the correct contracts are updated. Bidder must have experience with securing Cisco support contracts. The bidder must supply at least 3 references in which they have secured Cisco support contracts within the last 2 years. Bids will only be accepted from Cisco Partners that are listed on the ¿Find a Cisco Partner¿ website at the following address: https://locatr.cloudapps.cisco.com/WWChannels/LOCATR/pf/index.jsp#/ Please see Bid Sheet for the CISCO Hardware/Software Support products needed.

Files

File Type Posted
BID NO_ 25_0091_6 Cisco Smartnet Support.pdf PDF

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