Amendment(3) MICCFSH W9124J20R0019 Ft Lee QA 5FEB21.pdf

MICC-FSH W9124J-20-R-0019 Fort Lee FFS QA 2-5-2021

No. Question

1. We notice the CBA’s expiry date is August 20, 2020. Are you able to provide the most current

CBA?

Please refer to the updated attachment list for the latest CBA.

2. Is it possible to get FY2020 historical headcount data so we can see information for building 3810?

Please refer to the updated attachment list for updated Attachment B.

3. In Attachment G-Pricing Matrix, please confirm the number of days for buildings 11105 and

3810 for the base period and each option year. They add up to 397 days for each building.

The number of days for Saturday/Alternate Sunday meal bands (e.g., CLINs X007BA, X0007BB) were included. The actual Weekend (Sun)/Fed Holiday meal bands may or may not change depending on the Garrison Commander's guidance. If the Weekend (Sun)/Fed Holiday number of estimated days of operation are subtracted, the total number of days for DFAC 11105 & 3810 is 347 days.

4. Please state the number of times each facility is scheduled/anticipated to close/reopen per year as well as the actual historical data for the last 4 years.

DFACs 3810, 11105, &3003 closes once a year for Holiday Block Leave (HBL) which can be 15- 17 days. DFAC3500 remains open regardless. DFAC18028 closed for HBL in 2019 however it remained open in 2020.

5. At present time, are you serving premade or scratch made pastries for your patrons? How has COVID-19 impacted this part of the operation and is it expected to change for all HPCON levels? If so, what are the standards and or requirements for each HPCON level?

Fort Lee, VA (FLVA) uses premade pastries only. COVID19 has had no impact to the vendor furnished premade pastries.

6. Please specify what the requirements are for field chow and how these have been impacted by COVID-19? Are there different standards/requirements for each HPCON level and if so, please list them

Field Chow requirements are determined by the IMT FLD Menu standards. HPCON does not affect the standards.

7. Attachment F provides estimates, which is not sufficient information for providing adequate staffing levels, thereby allowing this contract to be accurately priced and therefore competed fairly. Please specify field chow requirements and the frequency per facility in total meals served for FY19-FY20.Attachment I, the provided CBA for local union number 1048C, International Chemical Workers Union Council, is out of date. Please provide an updated copy for year 2020 and beyond. If this is still being negotiated, is there an MOU for the carryover period of negotiations and what is the date range of that MOU?

Please refer to the updated attachment list for additional information provided under Attachment F and the CBA.

8. Article 19 of ICWUC CBA states that there is a “longevity premium” for staff that have been employed for ten or more years. In addition to this provision, there are also varying levels of vacation amongst current staff. Please provide a roster with current seniority of all unionized employees. It is critical to pricing that all have this information for a fair competition

This information will be provided to the awardee in accordance with FAR Clause 52.222- 41(n).

9. The ICWU CBA lists “Food Service Worker” and “Dining Facility Attendance”. Please provide current job descriptions for all unionized positions for clarification on the difference for these and other positions. (for example, what is the difference between a Dining Facility Clerk and a Dining Facility Attendance? Do any of these have multiple responsibilities like cashier and dessert bar?)

The Government is not the owner of this information and therefore does not maintain it.

Please contact Mr. Robert Ford, Union Representative at 804-605-1319. It will be the determination of the Union Representative if this information will be provided to the potential offerors.

10. Attachment G_FLVA Pricing Matrix does not provide a “Base Year” column for purposes of pricing. Please update this attachment or provide alternate instructions

As stated in the solicitation this requirement is for a five year ordering period and does not include a Base Year with 4 Options.

11. No mention of additional requirements regarding COVID-19 (sanitation, increased service levels, additional staffed service positions for areas like salad bars) have been required of bidding contractors. How is the Army managing points of service that are typically self-serve and what are the expectations for bidding contractors?

Currently FLVA is using two methods. Method 1: The LRC has placed disposable gloves at the start of the salad bar and require each soldier to put on the gloves prior to using the self-served salad bar. Method 2: The LRC has required the contractor to serve at the salad bars in the absence of the gloves. FLVA will resume normal self-service once the Installation moves to HPCON A. Referr to PWS 3.1.2.3

12. Are paper gear/disposable plates/silverware being utilized during specific COVID-19 reopening phases aboard Fort Lee or does all dining utilize disposable goods at all times? If paper goods are being utilized in all dining facilities under COVID-19 protocols, at what level does the Army foresee a return to small wares?

Currently FLVA is utilizing disposable flatware and cups, however FLVA is currently still using glass plates and trays. FLVA will resume normal self-service once the Installation moves to

HPCON A.

13. Is there a specific paper product that contractors are required to use or is it contractor choice (i.e., with specific logos)?

No. Please refer to FAR 52.208-9 Contractor Use of Mandatory Sources of Supply or Services, which is included in this solicitation for details. Paper products shall not have logos. As stated in PWS Para. 6.1 paper ware must be durable enough to handle the IMT meal standards without collapsing under the weight of the meal. Plastic flatware must be durable in nature as to not break or bend easily. Refer to PWS 6.1

14. Do all supplies furnished by the contractor have to be purchased through a particular vendor, (i.e., local Ability One company)?

Please refer to FAR 52.208-9 Contractor Use of Mandatory Sources of Supply or Services, which is included in this solicitation for details.

15. Visible by J-2 photos of building 18028, it appears that Fort Lee is using an extensive amount of Styrofoam to go clamshells. Are all patrons dining in? If not, is this based on allowed patronage per COVID-19 guidelines, HPCON levels or base command decisions? What are the percentages of allowed dine in patrons per each facility per each HPCON level

Yes, at this time all patrons are dining in. The photos provided were taken in May 2020 at the start of the COVID19 surge. The amount of clamshell used has two variables as follows. First is the number of sick call troops and second is the number of quarantined or isolated Soldiers.

16. How much is spent annually per DFAC on repairs/parts to maintain GFP? Please provide past 4 years of data to allowing for a fair competition and accurate pricing. Is any of the equipment in any of the DFACs currently under warranty? If so, what equipment in each

DFAC?

The FLVA Logistics Readiness Center (LRC) assumes the cost for all repairs due to fair wear and tear and equipment failures. The LRC and the DPW track all equipment under warranty and contact the manufacturer in the event of an equipment failure.

17. Please provide exact headcount data for FY20 by DFAC.

Please refer to answer under Question #2 above.

18. Regarding building 18028, is it the expectation of the government that all available service lines and cashier stations be staffed and opened for patrons each and every meal period?

No. The facility is broken into Quads and each quad has two separate lines. Therefore the facility has eight separate serving lines, and two specialty bars per floor totaling four. Each quad is designed to feed 900 soldiers, therefore the contractor will open the facility by quad in conjunction with the projected headcount. The Weekend Brunch and Supper is different.

Brunch is 3-hours so the extended feeding times allows the dining facility to open only one floor/ four lines.

19. Does the government have a requirement for contractors to staff mainline/salad bar/beverage lines/short order/clippers/salad bar lines based on varying levels of expected head count per meal period?

No. The staffing level is determined by the contractor in order to serve diners at the minimum flow rate based upon the building design, as outline in DA PAM 30-22, Table B-1.

20. Explain how the Minimum/Maximum (NTE) amounts provided in the RFP are/are not comparable or proportionate to the “competitive range” established for purposes of the Randolph-Sheppard Act?

The minimum and/or maximum amounts are unrelated to the determination of a competitive range under R-SA.

21. The theory behind the Competition in Contracting Act (CICA) was that more competition for procurements would reduce costs and allow more small businesses to win Federal Government contracts, thus enhancing competition for the award of all types of Government contracts. Since the Contracting Officer must promote competition to the maximum extent possible, please explain how this act will be utilized in awarding the Ft. Lee Full Food Services contract.

This question does not relate to or assist the Offeror in responding to the terms and conditions of this solicitation.

22. The SF 1449 Block 8. identifies the offer due date as --12:00 AM 19 Jan 2021". Will the Government please clarify if this is intended to by 12:00 PM (noon) on 19 January 2021 or if the proposal is due before the end of the day on 18 January 2021?

Please refer to the updated closing date and time found on the Solicitation Amendment.

23. CLIN 0002 Project Manager references PWS paragraph 2.2.3, which is Key Personnel. Please confirm that Dining Facility Managers, which are key personnel, are to be included in the CLIN 0002 staffing and pricing.

PWS 2.2.3 outlines a minimum requirement of Key Personnel for each position under this section. The Dining Facility Manger is a key position within the DFAC, not the PMO Office (CLIN 0002). Therefor the Dining Facility Manger should not be included in CLIN0002 staffing and pricing.

24. FAR 252.216-7706 Ordering identifies an ordering period of"0l December 2020 to 30 November 2020". Will the Government please clarify this area?

Please refer to the Solicitation Amendment for updates.

25. PWS Paragraph 2.1.6 requires the Contractor to provide holiday decorations for Thanksgiving, Christmas, and the Army Birthday. Is the Contractor also responsible for the Air Force, Marine and Navy birthday?

No.

26. PWS Paragraph 2.2.1 requires Contractors to ensure background checks are performed prior to installation access. Is there a specific background check that must be given (such as a NACI) and, if so, what is the cost per background check?

NACI background check are provided at no cost using the Army Sustainment Command (ASC) G2 Adjudication Process.

27. PWS Paragraph 2.2.1.5.2 requires employees with access to Government information systems to complete the DOD Information Assurance Awareness prior to access to the IS and then annually. What is the approximate length of this training?

One hour as specified in the PWS.

28. PWS Paragraph 2.2.1.5.6 requires certain administrative personnel to receive a CAC card and a TASS and a NACI.

a. Who is responsible for these costs?

b. If the contractor is responsible for the costs of these background checks, what is the cost per employee?

The Government is responsible for the cost and the contractor submits using the ASC G2 Adjudication Process for CAC & TASS Certs are managed by the LRC Security Officer.

29. PWS Paragraph 2.2.2 requires accidents to be reported to the COR within two hours. Does e-mail notification within the time limits in the paragraph satisfy this requirement?

Yes, an e-mail will satisfy this requirements.

30. PWS Paragraph 3 .1.1.1.1 requires the contractor to clean, sanitize and air-dry utensils, pots, and pans. Do all the facilities have the proper storage area to air dry and store utensils?

Yes.

31. PWS Paragraph 3. l. l .2c) requires the contractor to maintain and clean all dining facility floors, floor coverings and drains. Can the Government please clarify the difference between floors and floor coverings?

In accordance with the TRI-Service Food Code 6-201.15 floor coverings are mats, duckboards, carpeting. Floors are surfaces designed for cleaning using a cleaning agent and water solution.

32. PWS Paragraph 3. l. l .2d) requires sidewalks, stairwells, loading docks and entry ways to be cleaned and for snow and ice or sand to be removed.

a. How many feet around each facility is the contractor responsible for cleaning?

b. Who is responsible for providing the snow and ice removal equipment?

a. This information is provided in attachment F.

b. The contractor is responsible for snow and ice removal to includes any equipment needed.

33. PWS Paragraph 3.2 the IMT menu does not provide a menu for brunch, supper or midnight meals. Also, the IMT menu does not provide a standard of salad bar items for the brunch and midnight meal. Will the Government provide the menus and standards for the salad bar items for these meals?

The menu and standards will be provided to the awardee.

34. Attachment B does not provide historical data for DFAC 3810, will the Government provide this information?

Please refer to the updated attachment list for additional information.

35. Attachment F notes that DFAC 3810 was not operational until April 2020 however the Remote Site Feeding chart for FY 19 has data for DF AC 3810. Is this information correct?

Please refer to the updated attachment list for an updated Attachment F.

36. Attachment F lists "Alternate Weekend" and "Alternate Sunday" for several facilities. How far in advance will the Contractor be notified of the requirement to follow these alternate schedules?

Traditionally the Government provides notice ten days in advance.

37. Attachment G - Pricing Matrix.

a. The matrix for DFAC 18028 identifies two weekend bands, 1-2700 and 2701-5400. Is the entire facility, with both floors and all serving lines, required to be open for both bands?

b. The matrix for DF AC 11105 identifies three weekday bands, 1-1700, 170 l-3500 and 3501- 5200. Are both sides of the facility, and all serving lines, required to be opened for all bands?

c. The matrix for DF AC 11105 also identifies three weekend bands, 1-1890, 1891-2835 and 2836-3780. Are both sides of the facility, and all serving lines, required to be opened for all bands?

d. The matrix for DF AC 11105 also identifies three brunch/supper bands, 1-1290, 1291-2205 and 2206-2940. Are both sides of the facility, and all serving lines, required to be opened for all bands?

e. The matrix for DFAC 3003 identifies two bands for Weekdays/Alternate Sundays and Brunch/Supper, 1-1500 and 1501-3000. Are both sides for the facility, and all serving lines, required to be opened for all bands?

f. The matrix for DFAC 3500 identifies two bands for Weekdays/Alternate Sunday, 1-13 50 and 13 51-4125. Are both sides of the facility, and all serving lines, required to be opened for all bands?

g. The matrix for DFAC 3500 identifies two bands for Brunch/Supper, 1-1350 and 1351-2400.

Are both sides of the facility, and all serving lines, required to be opened for all bands?

h. The matrix for DF AC 3810 identifies three bands for Weekdays, 1-1700, 1701-3500 and 3501-5200. Are both sides of the facility, and all serving lines, required to be opened for all bands?

i. The matrix for DFAC 3810 identifies three bands for Saturday/Alternate Sunday, 1-1890, 1891-2835 and 2836-3780. Are both sides of the facility, and all serving lines, required to be opened for all bands?

j. The matrix for DFAC 3810 identifies three bands for Brunch/Supper, 1-290, 1291-2205 and

2206-2940. Are both sides of the facility, and all serving lines, required to be opened for all bands?

This contract is a performance based service contract and the Government will not direct the contractor how to staff along with not directing which floors, serving lines and/or dining areas to utilzie for each meal band by DFAC. It is the responsibility of the contractor to determine which floors, serving lines and/or dining areas to utilzie for each meal band by DFAC in order to serve diners at the minmium flow rate based upon the building design, as outline in DA PAM 30-22, Table B-1 while taking into account the projected head count.

38. Attachment H - Staffing Matrix for 18028 has a block for 8: 15 for some bands, is this supposed to be 8:00?

No. It should read 8:15. See Attachment F for hours of operation. (For example, weekday breakfast hours are 0630-0815.)

39. Attachment I, the CBA included in this attachment is expired. Will the Government provide the current CBA so correct wages and benefits can be included and identified in the price proposal?

Please refer to the answer under Q1 above.

40. Who is responsible for providing plates, cup, flatware, etc. for Remote Site Feedings?

The contractor is responsible to provide the remote site feeding supplies.

41. The CBA (attachment I) is out of date as it ended late summer. Is it possible to get a current CBA prior to the submission of questions on 29-December and the subsequent answers?

The CBA will not be provided prior to 29 December 2020. Please refer to the answer under Q1 above.

42. Addendum to 52.212-1 provides instructions for proposal submissions. Paragraph C.3.i requires a Glossary of Abbreviations and Acronyms with each volume of our submission;

however, paragraph C.4.b.(3) identifies TAB C as “Cross Reference Matrix”. Our question:

Is this matrix the same as the required Glossary of Abbreviations? If not, where would you like the Glossary to be included in Volume II?.

The Cross Reference Matrix is not the same as the Glossary of Abbreviations. It will be the Offerors responsibility to determine the best place to file the Glossary of Abbreviations within its proposal volume(s).

43. Addendum to 53.212-1, paragraph C.4.b.(1) uses the phrase “understanding of the requirement” and states “The section shall be prepared in an orderly format and in sufficient detail to enable the Government to make a thorough evaluation of the contractor’s technical competence and ability to comply with the contract task requirements specified in the PWS.” Neither the submission requirements in Addendum to 52.212-1 or the evaluation factors in Addendum 52.212-2 address the requirement for a technical discussion of the specific task requirements addressed in the PWS. The page limitation for this volume and the wording of the description of the submission requirements seem to indicate that such a discussion is required. However, Subfactor 1 and Subfactor 2 only address matters relating to staffing, organization, and the rationale for proposed staffing. Our question: Is a technical discussion of individual task requirements required? If so, where is it to be included in Volume II, and what are the factors to be used in its evaluation.

A technical discussion of individual task requirements is required. It will be the Offerors responsibility to determine the best place to file this information within Volume II. The Government will be applying Subfactor 1 and Subfactor 2 in the evaluation of the Technical Volume.

44. Please define supplies and materials. Does this include emergency supplies such as paper plates and plastic utensils?

Please refer to the various sections of the PWS for information on supplies and materials to include reviewing the information provided in Attachments E. This does include emergency supplies such as paper plates and plastic utensils.

45. If the contractor signs up for the SUS Pilot program, can they end the program at any time?

The use of the Supplier Self-Service (SUS) program for food service contracts has been identified for use at specific installations. Once a contract has entered the SUS Program it can be removed from the SUS Program and moved to the Wide Area Workflow (WAWF) within the Procurement Integrated Enterprise Environment (PIEE). However, doing so will undoubtedly cause payment problems due to active invoices in both systems. The contractor will be required to submit a request to the Contracting Officer for consideration to move from SUS to WAWF. This change will also require postaward modifications to the base contract and subsequent task order(s) in order to update the payment office information.

46. In the transfer process, will an inventory be taken of all current flatware, plates, and bowls?

Yes. Refer to PWS Para. 5.5.1 Phase-in inventory for additional information.

47. Bldg. 18028 CLIN 0003 do not have estimated quantities for the Weekend 3 Meals per Day (1-2,700 meals) and (2,701-5,400 meals). Do you require a unit price?

Yes. Please refer to the instruction under Addendum to 52.212-1, C. Proposal Preperation Instructions, 4, Proposal Content, d. Volume IV - Price for details. As specified in this section offerors shall simply insert a unit price for SubCLINs that do not contain an estiamted quantity.

48. Bldg. 3003 CLIN 0005 does not have estimated quantity for Weekday Alternate Sunday 3 Meals per day (1-1,500 meals). Do you require a unit price?

Yes.

49. Is headcount data available for DFAC 3810?

Please refer to answer under Question #2 above.

50. Can we get a copy of the AFMIS report with the meal counts for DFAC 3810?

Please refer to the updated attachment list.

51. Are there any additional single-use products required in support of preventative measures against COVID-19

No.

52. Are there any changes to the hours of operation to support social distancing as a preventative measure against COVID-19

Please refer to the infomration contained under PWS Para. 2.1.4 Place of Performance and Hours of Operation for information on Hours of Operation and Extended Service Hours.

53. Does the contract require a stand-alone Alternate Project Manager?

The Government does not direct staffing mix and levels beyond those listed in the PWS as Key Personnel.

54. How do you handle religious meals served to AIT Soldiers in the dining facility?

All meals are provided IAW the IMT Menu with the exception of the Thanksgiving and Christmas which are provided by JCCoE.

55. What type of electronic feedback do you provide for collecting customer feedback and assessing satisfaction levels? If so, how and when is that feedback shared with the contractor?

The Government will use the Interactive Customer Evaluation (ICE) system. Positive comments are shared immediately while negative comments are shared once they are validated.

56. Is there any training provided by the Government (anti-terrorism, sexual harassment...)?

On-line training is provided for CAC holders while PowerPoint and lessons are provided to contract management in order for them to train NON-CAC personnel .

57. What is the timeline to receive information on projected headcount?

Traditionally the Government provides the contractor notice of projected headcount five days in advance.

58. Is there any buffet style feeding?

No.

59. Are we required to submit resumes for key personnel in the Technical volume?

No. Resumes are not required, however, the proposal must demonstrate that the Offeror is capable of meeting the requirements of the solicitation.

60. Please confirm you are only requesting email submission of proposal?

As specified in the solicitation, due to the situation surrounding COVID-19 and DoD guidance, Offerors will be required to e-mail their proposal documents to the Contracting Officer and Contract Specialist at the following email addresses: samuel.j.colton.civ@mail.mil and james.m.davis1.civ@mail.mil. Should the files be too large to e-mail the Offeror will need to e-mail the Contracting Officer and Contract Specialist for the Government to submit a “Request a Drop-off” request through the DoD Secure Access File Exchange (SAFE) web-based tool. Once the Government submits the request Offerors will have fourteen (14) days to upload their digital proposal files for “Pick- Up” by the Contracting Officer and Contract Specialist before the request expires. The Offerors e-mail submission or submission through the DoD SAFE must be made no later than (NLT) the closing date and time specified in the solicitation.

61. Would you share the existing EAP (Emergency Action Plan) during facility closures (e.g., weather, pandemic, power outage, other) and the associated cost incurred?

The Emergency Action Plan (EAP) will be provided to the awardee as it is not intended for public release. The Government will however provide the following pertinent information that a potential contractor would need to know. In accordance with AR 30-22 paragraph 3- 58 (4), each installation will prepare a contingency plan for implementing emergency food service procedures in the event of labor strikes, acts of God, civil disturbance or disobedience, and in the event contractors fail to perform. This plan must identify how food service operations will be continued on a temporary basis and should be maintained with the Logistics Readiness Center (LRC). The installation commander may issue a directive declaring an emergency or disaster condition exists at the local level and subsistence must be provided.

c. Food Service Contractor: (1) Report to the FPMO the status of personnel and resources required to perform food service operations. (2) Initiate the Contractor’s approved Contingency Plan as required. (3) Coordinate with FPMO if lodging and transportation is needed.

62. In the event of power loss, do all facilities have backup generators?

Backup power generators are only available for DFAC 3003 and DFAC 11105

63. Are dining facility inspection reports for the past year available to prospective contractors?

No.

64. Please provide workload numbers for FY 2020 for all DFACs

Please refer to answer under Question #2 above.

65. What effect has Covid-19 had on workload and the use of disposable products? Will the contractor be required to pay for hand sanitizer, face masks, or other items due to COVID- 19?

Yes as follows. The contractor will provide hand sanitizer for contractor staff and individuals entering the building. The contractor will be required to provide face mask for contractor staff . The workload does increase depending on the number of isolated soldiers requiring to-go meals and salad bar serving requirement if gloves for the soldier's use are not available.

66. According to Attachment E Sample materials the contractor is responsible for purchasing at its cost the disposable dining-ware. Are there historical usage numbers for these items and has this usage increased due to COVID-19

The Government does not track the usage of these items as the current contract is Firm- Fixed-Price. The Government only verifies that the contractor has adequate supplies on hand to perform the tasks required to support the daily head count for each facility.

67. The CBA provided seems to have expired. Is there a new one or is this one still in effect?

Please refer to the answer under Q1 above.

68. Please verify that the Government will pay for all food products from requisitions provided by the contractor?

Yes, with the exception of the decorated display cakes for the holiday meals. Display cakes shall be provided for the following holidays as stated in the PWS: Thanksgiving, Christmas and Army Birthday.

69. Please verify that the Government is. responsible for all maintenance beyond simple and preventive maintenance covered in the user manual for each piece of equipment?

The contractor is only responsible for maintenance as outlined in the PWS, which is preventative maintenance covered in the user manual.

70. Is the meal period in the CBA paid or un-paid?

The Government is not the owner of this information and therefore does not maintain it.

Please contact Mr. Robert Ford, Union Representative at 804-605-1319. It will be the determination of the Union Representative if this information will be provided to the potential offerors.

71. Noted that the Solicitation Delivery Information identifies the Delivery Date of all CLINS as 26 February 2021 – 25 February 2026. However, Cantu Services, Inc. is the current contractor at Fort Lee and our contract runs through 31 August 2022. Can you please clarify this discrepancy?

The Government has determined that it is in its best interest to issue Solicitation W9124J-20- R-0019 for food services at Fort Lee, VA with a five (5) year ordering period to include a six month extension utilizing FAR 52.217-8, Option to Extend Services. The ordering period start date will be adjusted at the time of award to start on the day the contract is awarded.

Questions pertaining to the current contract will need to be addressed to the Contracting Officer performing administrative duties on that contract.