Amendment 03 Soliciatation W9124J-20-R-0019 FT Lee FFS.pdf
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- Attached to
- Ft Lee, VA Full Food Service(FFS)
- Solicitation number
- W9124J-20-R-0019
About this file
This is a solicitation for full food services at Fort Lee, Virginia. The Mission and Installation Contracting Command-Fort Sam Houston is seeking these services on behalf of Fort Lee Logistics Readiness Center in support of the U.S. Army at Fort Lee. The contractor will provide all resources except specified government furnished property to operate dining facilities and conduct functions such as food receiving, storage, preparation, serving, and facility sanitation and janitorial duties. The requirement is set aside for small businesses under NAICS code 722310 with a size standard of $41.5 million and is subject to the Randolph-Sheppard Act giving preference to the state licensing agency. Questions are due by December 29, 2020 and proposals are due by January 19, 2021. The solicitation was issued on December 15, 2020 and will be amended with any updates posted to beta.sam.gov.
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W9124J20R0019
AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT
Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.
15A. NAME AND TITLE OF SIGNER (Type or print)
30-105-04EXCEPTION TO SF 30
APPROVED BY OIRM 11-84
STANDARD FORM 30 (Rev. 10-83) Prescribed by GSA
FAR (48 CFR) 53.243
The purpose of Amendment 03 is to update the solicitation, provide responses to questions received, update the PWS (01Feb2021), update the CBA (1SEPT2020), update Attachment B (1 Feb 21) and update Attachment F (29 Jan 2021). Amendment 03 w ill also extend the Offer Due Date and Time specified in the solicitation from 12 February 2021, 1200PM CT TO: 19 February 2021, 1200 PM CT.
1. CONTRACT ID CODE PAGE OF PAGES
J 1 48
16A. NAME AND TITLE OF CONTRACTING OFFICER (Type or print)
16C. DATE SIGNED
BY 05-Feb-2021
16B. UNITED STATES OF AMERICA15C. DATE SIGNED15B. CONTRACTOR/OFFEROR
(Signature of Contracting Officer)(Signature of person authorized to sign)
8. NAME AND ADDRESS OF CONTRACTOR (No., Street, County, State and Zip Code) X W9124J20R0019
X 9B. DATED (SEE ITEM 11)
15-Dec-2020
10B. DATED (SEE ITEM 13)
9A. AMENDMENT OF SOLICITATION NO.
11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS
X The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offer X is extended, is not extended.
Offer must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended by one of the following methods:
(a) By completing Items 8 and 15, and returning 1 copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted;
or (c) By separate letter or telegram which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT IN
REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by telegram or letter, provided each telegram or letter makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.
12. ACCOUNTING AND APPROPRIATION DATA (If required)
13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS.
IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.
A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE
CONTRACT ORDER NO. IN ITEM 10A.
B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES (such as changes in paying office, appropriation date, etc.) SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(B).
C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:
D. OTHER (Specify type of modification and authority)
E. IMPORTANT: Contractor is not, is required to sign this document and return copies to the issuing office.
14. DESCRIPTION OF AMENDMENT/MODIFICATION (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)
10A. MOD. OF CONTRACT/ORDER NO.
2. AMENDMENT/MODIFICATION NO. 5. PROJECT NO.(If applicable)
6. ISSUED BY
3. EFFECTIVE DATE
05-Feb-2021
CODE
MICC - FSH
ATTN: MICC - FSH
2205 INFANTRY POST RD
210-466-2145
FORT SAM HOUSTON TX 78234-1361
W9124J 7. ADMINISTERED BY (If other than item 6)
4. REQUISITION/PURCHASE REQ. NO.
CODE
See Item 6
FACILITY CODECODE
EMAIL:TEL:
SECTION SF 30 BLOCK 14 CONTINUATION PAGE
SUMMARY OF CHANGES
SECTION SF 1449 - CONTINUATION SHEET
SOLICITATION/CONTRACT FORM
The required response date/time has changed from 12-Feb-2021 12:00 PM to 19-Feb-2021 12:00 PM.
DELIVERIES AND PERFORMANCE
The following Delivery Schedule item for CLIN 0001 has been changed from:
DELIVERY DATE QUANTITY SHIP TO ADDRESS DODAAC /
CAGE
POP 26-FEB-2021 TO
25-FEB-2026
N/A W80AAM FT LEE LOGISTICS READINESS
CENTER
RICHARD BENNETT
1604 WAREHOUSE
FT LEE VA 23801
(804)734-3585 FOB: Destination
W80AAM
To:
DELIVERY DATE QUANTITY SHIP TO ADDRESS DODAAC /
CAGE
POP 01-APR-2021 TO
31-MAR-2026
N/A W80AAM FT LEE LOGISTICS READINESS
CENTER
RICHARD BENNETT
1604 WAREHOUSE
FT LEE VA 23801
(804)734-3585
The following Delivery Schedule item for CLIN 0002 has been changed from:
CAGE
POP 26-FEB-2021 TO
25-FEB-2026
N/A W80AAM FT LEE LOGISTICS READINESS
CENTER
RICHARD BENNETT
1604 WAREHOUSE
FT LEE VA 23801
(804)734-3585
CAGE
POP 01-APR-2021 TO
31-MAR-2026
N/A W80AAM FT LEE LOGISTICS READINESS
CENTER
RICHARD BENNETT
1604 WAREHOUSE
FT LEE VA 23801
(804)734-3585
The following Delivery Schedule item for CLIN 0003 has been changed from:
CAGE
POP 26-FEB-2021 TO
25-FEB-2026
N/A W80AAM FT LEE LOGISTICS READINESS
CENTER
RICHARD BENNETT
1604 WAREHOUSE
FT LEE VA 23801
(804)734-3585
CAGE
POP 01-APR-2021 TO
31-MAR-2026
N/A W80AAM FT LEE LOGISTICS READINESS
CENTER
RICHARD BENNETT
1604 WAREHOUSE
FT LEE VA 23801
(804)734-3585
The following Delivery Schedule item for CLIN 0004 has been changed from:
CAGE
POP 26-FEB-2021 TO
25-FEB-2026
N/A W80AAM FT LEE LOGISTICS READINESS
CENTER
RICHARD BENNETT
1604 WAREHOUSE
FT LEE VA 23801
(804)734-3585
N/A W80AAM FT LEE LOGISTICS READINESS
CENTER
RICHARD BENNETT
1604 WAREHOUSE
FT LEE VA 23801
(804)734-3585
The following Delivery Schedule item for CLIN 0005 has been changed from:
CAGE
POP 26-FEB-2021 TO
25-FEB-2026
N/A W80AAM FT LEE LOGISTICS READINESS
CENTER
RICHARD BENNETT
1604 WAREHOUSE
FT LEE VA 23801
(804)734-3585
CAGE
POP 01-APR-2021 TO
31-MAR-2026
N/A W80AAM FT LEE LOGISTICS READINESS
CENTER
RICHARD BENNETT
1604 WAREHOUSE
FT LEE VA 23801
(804)734-3585
The following Delivery Schedule item for CLIN 0006 has been changed from:
CAGE
POP 26-FEB-2021 TO
25-FEB-2026
N/A W80AAM FT LEE LOGISTICS READINESS
CENTER
RICHARD BENNETT
1604 WAREHOUSE
FT LEE VA 23801
(804)734-3585
N/A W80AAM FT LEE LOGISTICS READINESS
CENTER
RICHARD BENNETT
1604 WAREHOUSE
FT LEE VA 23801
(804)734-3585
The following Delivery Schedule item for CLIN 0007 has been changed from:
CAGE
POP 26-FEB-2021 TO
25-FEB-2026
N/A W80AAM FT LEE LOGISTICS READINESS
CENTER
RICHARD BENNETT
1604 WAREHOUSE
FT LEE VA 23801
(804)734-3585
CAGE
POP 01-APR-2021 TO
31-MAR-2026
N/A W80AAM FT LEE LOGISTICS READINESS
CENTER
RICHARD BENNETT
1604 WAREHOUSE
FT LEE VA 23801
(804)734-3585
The following Delivery Schedule item for CLIN 0008 has been changed from:
CAGE
POP 26-FEB-2021 TO
25-FEB-2026
N/A W80AAM FT LEE LOGISTICS READINESS
CENTER
RICHARD BENNETT
1604 WAREHOUSE
FT LEE VA 23801
(804)734-3585
N/A W80AAM FT LEE LOGISTICS READINESS
CENTER
RICHARD BENNETT
1604 WAREHOUSE
FT LEE VA 23801
(804)734-3585
The following have been added by reference:
52.222-41 Service Contract Labor Standards AUG 2018
The following have been modified:
ATTACHMENT LIST
ATTACHMENT LIST
Attachment A: Dining Facility Location Map Attachment B: AFMIS data, dated 01 Feb 21 Attachment C 1-5: Dining Facility Building Plans Attachment D-1:FLVA GFP Attachment D-2 FLVA REAL PROPERTY Attachment D-3 FLVA Durable PROPERTY Attachment E: Sample Materials List Attachment F: Estimated Workload Data, 29 Jan 21 Attachment G: Pricing Matrix Attachment H: Staffing Matrix Attachment I: CBA/Supplemental Union Agreement, dated 01 Sep 20 Attachment J: Facility Photos Attachment K: Consent Forms for Release of Past Performance Information Attachment L: Specific Relevant Contracts Reference Sheets Attachment M: Past Performance Questionnaire Attachment N: DoD SAFE FAQ
PWS
Fort Lee Performance Work Statement (PWS)
Full Food Service
1 FEBRUARY 2021
1 Introduction This PWS is developed to support Fort Lee, Virginia food service requirements to meet Full Food Service (FFS) needs at designated Dining Facilities. The Contractor shall provide quality services in support of the installation food service program that supports the Warfighter with flexible, efficient and cost effective service. The service outlined in this requirement encompasses Dining Facility Management functions, to include food receiving and storage, food preparation, food serving, remote site feeding, and facility sanitation duties. Performance criteria for overall duties fall under Contractor responsibilities.
1.1 Background
The Army in its acquisition pursuit of quality food service has improved its method of contracting. To capitalize on new approaches; e.g., proven commercial practices, management innovations, and best value contracting, the Army will award its food service contracts as a Performance Based Service Acquisition. This idea will foster partnering arrangements between Government and Industry. This approach is in keeping with the Undersecretary of Defense for Acquisition initiative to convert federal service contracts to performance-based on Installation Approach.
1.2 Objectives
To provide a quality food program that supports the warfighter with flexible, efficient and cost effective contract food service support.
2 Requirements This section describes the general requirements for this effort.
2.1 General
2.1.1 Scope
The Contractor shall provide the appropriate amounts of qualified labor and management necessary to perform quality FFS ordered under this Indefinite Delivery Indefinite Quantity contract in a cost effective, safe and environmentally sound manner while abiding by DoD nutritional policies and Army Feeding standards. This support will focus primarily on the following areas: dining facility management functions, food receiving and storage, food preparation, food serving, and facility sanitation and janitorial duties, and the associated logistics analysis and management functions in support of the Fort Lee, Virginia FFS mission.
2.1.2 Description of Services
The Contractor shall provide all supervision, labor, personnel, equipment, materials, and supplies, with the exception of property identified in Attachment D (3) as incidental to the place of performance and property identified in Attachment D (1) as Government Furnished Property (GFP), addressed in Section 5, to perform activities that comprise the full operation of an Army Dining Facility. This includes, but is not limited to, requisitioning, receiving, storing, preparing, and serving of food. Also, included is the performance of related administrative, custodial and sanitation functions in the Dining Facilities.
2.1.3 General Information
The Period of Performance (PoP) is a five (5) year ordering period and includes FAR Clause 52.217-8, Option to Extend Services.
2.1.4 Place of Performance and Hours of Operation
This PWS is developed to support Fort Lee, Virginia installation FFS and remote site feeding requirements. Attachment A, Dining Facility Location Map, details the physical location of each facility. Attachment B, AFMIS/Historical Headcount Summary and Attachment F, Workload Data/Capabilities, outline workload requirements for each facility listed in this contract. Requirements may fluctuate during performance of the contract.
Hours of Operation: The meal service hours for the dining facilities are listed in Attachment F, Workload Data/Capabilities. These hours are subject to change based upon supported unit requirements. Usually this change occurs on short notice. In most instances, there shall be a minimum of four (4) hours advance notice provided by the Government.
Extended Service Hours. It is expected that a dining facility may periodically be required to extend its service beyond normal hours, e.g., in the event of fire, aircraft accident, rescue operations, civil disturbances, severe weather, pandemics, alerts, training exercises, and troop movements. The Contracting Officer (KO), or Contracting Officer’s Representative (COR), may authorize the Contractor to provide extended services by giving at least four (4) hours prior notice of any change. In the event of extenuating circumstances or mission requirements, short and/or no advance notifications are subject; however, notifications will be given as soon as possible.
2.1.5 Recognized/Government Holidays
New Year’s Day 1st day of January Birthday of Martin Luther King Jr. 3rd Monday of January Presidents’ Day 3rd Monday of February Memorial Day Last Monday of May Independence Day 4th day of July Labor Day 1st Monday of September Columbus Day 2nd Monday of October Veterans Day 11th day of November Thanksgiving Day 4th Thursday of November Christmas Day 25th day of December
2.1.6 Holiday Decorations
Contractor is responsible for providing appropriate holiday decorations to include Thanksgiving, Christmas and the Army Birthday to highlight these periods and special meals as appropriate.
2.1.7 Emergency Services
The Contractor shall be responsible for providing medical services to its employees.
Emergency medical services will be provided by the Government to support life-saving injuries or illnesses until proper medical support can be administered from an external source to the Government from a medical treatment facility or transport.
2.1.8 Contract Administration and Management
The Contractor shall establish processes and assign appropriate resources to effectively administer the requirement. The Contractor shall respond to Government requests for contractual actions in a timely fashion. The Contractor shall have a single point of contact between the Government and Contractor personnel assigned to support contracts or task orders. The Contractor shall assign work effort and maintain proper and accurate time keeping records of personnel assigned to work on the requirement.
The Contractor shall establish clear organizational lines of authority and responsibility to ensure effective management of the resources assigned to the requirement. The Contractor shall ensure management personnel are on-site during all dining facility hours of operation and each manager manages no more than one dining facility per shift. The Contractor shall maintain continuity between the support operations at Fort Lee, Virginia and the Contractor's corporate offices. The Contractor shall provide guidance to employees during designated Government non-work days or other periods where Government offices are closed due to weather or security conditions. The contractor shall provide initial and refresher training for all employees as required to meet the requirements in the PWS. The Contractor shall provide necessary infrastructure to support contract tasks. The Contractor shall provide administrative support to employees in accordance with (IAW) state and federal employment policies (time keeping, leave processing, pay, emergency needs).
2.1.9 Property Management Plan
The Contractor shall submit a Property Management Plan (PMP) with its proposal. The PMP is to provide an overview of “how” the contractor intends to manage Government Property, both Government Furnished Property (GFP) and Contractor Acquired Property (CAP) as applicable in its possession in accordance with FAR 52.245-1 requirements. The plan shall also include any customary commercial practices, voluntary consensus standards, or industry leading practices the contractor plans to use in managing Government Property.
2.1.10 Quality Control
The Contractor shall develop and maintain an effective quality control process to ensure services are performed IAW this PWS. The Contractor shall develop and implement procedures to identify, prevent, and ensure against recurrence of defective services.
The Quality Control Plan (QCP) is addressed at paragraph 4.2.
2.1.11 Government Point of Contact
The KO or his/her designated representative will be the point of contact concerning administration and performance of the contract. Designation of Government personnel
(COR and Alternate COR, if applicable) and their limitations will be delineated in writing by the contracting activity. The COR will be designated on official letterhead appointment signed by the appropriate KO. The COR monitors all aspects of the contract and assists in contract administration. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates.
2.1.12 Subcontract Management
The Contractor shall manage all subcontracts necessary to integrate work performed on this requirement and the Contractor shall be responsible and accountable for Subcontractor performance on this requirement. The Contractor shall manage work distribution to ensure there are no Organizational Conflict of Interest (OCI) considerations. Contractor shall file subcontract reports in the electronic Subcontracting Reporting System (eSRS). Prime/ Higher Tier Subcontractors shall inform their Subcontractors to enter their reports in eSRS under the flow down requirement.
Contractors shall provide a notification e-mail address in the report for the federal Government agency.
2.1.13 Contractor Employees
The Contractor shall accomplish the assigned work by employing and using qualified personnel with appropriate combinations of training, and experience. The Contractor shall provide the necessary resources and infrastructure to manage, perform, and administer the contract.
2.1.14 Business Relations
The Contractor shall successfully integrate and coordinate all activity needed to execute the requirement. The Contractor shall manage the timeliness, completeness, and quality of problem identification. The Contractor shall provide corrective action plans, proposal submittals, timely identification of issues, and effective management of Subcontractors. The Contractor shall coordinate with the KO and the installation Government staff to support quarterly Performance Management Reviews as prescribed in AR 70-13. The Contractor shall seek to ensure customer satisfaction, and professional and ethical behavior of all Contractor personnel.
2.2 Special Requirements
This section describes the special requirements for this effort. The following sub-sections provide details of various considerations on this effort.
2.2.1 Access and General Protection/Security Policy and Procedures The contractor shall, at its own expense, ensure all required background checks are performed prior to installation access. The Contractor and all associated subcontractor’s employees shall comply with applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by Government representative). The Contractor shall sign a Contractor Visitor Group Security Agreement IAW Fort Lee local policy permitting installation access to all contract employees. The contractor shall also provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services or Security Office.
Contractor workforce must comply with all personal identity verification requirements as directed by DOD, HQDA and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition at any individual facility or installation change, the Government may require changes in contractor security matters or processes.
2.2.1.1 Alien Employment
The Contractor shall not employ any alien who does not have a valid US Immigration I- 551, Green Card or I-94, Arrival/Departure Record. The Contractor shall provide valid social security numbers and citizenship status of all employees to the Government, upon request.
2.2.1.2 Employee Health, Hygiene, and Dress Code
The Contractor shall follow the requirements for health, personal hygiene, and uniforms IAW the regulatory guidance in Tri Service Food Code (TB MED 530), Federal, state and local policies for Contractor employees. The Contractor (to include Subcontractors) shall wear and display a contractor provided Identification (ID) Badge. Each Contractor (to include Subcontractors) employee shall wear the ID Badge in a conspicuous place on the front of exterior clothing and above the waist except when safety or health reasons prohibit. The minimum required information on the badge is company name, employee full name, and badge number. The Contractor shall ensure employees wear a Government approved uniform. The Contractor shall submit uniforms to the COR within 10 days of award to determine acceptability.
2.2.1.2.1 Contractor employees must be in compliance with all health requirements IAW Tri Service Food Code (TB MED 530), Chapter 2, Appendix G. Additionally, contractor employees must be medically cleared in order to report back to back to work, based on local health policies. Supervisory personnel are responsible for ensuring all contractor and conditional employees are knowledgeable and understand their responsibility to report listed symptoms, diagnosis exposure to a listed pathogen to their supervisor.
2.2.1.3 Employee Conduct, Behavior, and Ethics
The Contractor employees shall comply with all applicable Government regulations, policies and procedures. The Contractor shall ensure all personnel employed under this contract/task order conform to conduct regulations contained in FAR 52.203-13, Contractor Code of Business Ethics and Conduct. The Government may direct the Contractor to remove any Contractor employee from the Government premises IAW the authority of the Installation Commander. Removal does not relieve the Contractor of the responsibility to continue providing the services required under the task order.
2.2.1.4 Mission-Essential Contractor Services Plan
The Contractor shall address, in detail, its procedures, personnel, and the means to accomplish mission requirements without delay in the event of sudden or unusual events that could impact the Contractor's performance and contract requirements such as, but not limited to mobilization, terrorism, natural disaster, pandemic, utility outages, or labor disputes. The Government will not supplement the Contractor’s work force.
The Contractor shall ensure personnel required to accomplish tasks designated as ‘mission essential personnel’ report to assigned work locations (or Government Continuity of Operations Plan designated facilities) and perform required tasks, regardless of weather or security conditions. Government will identify tasks qualifying performers as essential personnel as applicable with the Contractor providing a list of essential personnel required to perform those tasks to the COR. The COR will be responsible for providing Government security personnel with a list of Contractor ‘mission essential personnel’ to enable access to Government facilities when ‘non-essential’ personnel are barred. Contractor will operate IAW DoDI 1100.22, ‘Continuation of Essential DoD Contractor Services during Crisis’. The Contractor shall include a strike contingency plan as part of its Plan IAW FAR Clause 52.222-1, Notice of Labor Disputes. The Mission-Essential Contractor Services Plan will be submitted to the Government with the offeror’s proposal IAW DFARS Clause 252.237-7024, Notice of Continuation of Essential Contractor Services, however it will not be part of the evaluation process for selecting an offeror for award.
2.2.1.5 Training and Other Security Requirements
IAW Army policy, Contract Requirements, Antiterrorism/Operations Security Review, the following applies to this requirement:
2.2.1.5.1 DoD Level I Antiterrorism Training (AT)
All contractor employees, to include subcontractor employees, requiring access to Army installations, facilities and controlled access areas shall complete AT Level I awareness training within 30 calendar days after contract start date. The contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee, to the COR or to the KO, if a COR is not assigned, within 05 calendar days after completion of training by all employees and subcontractor personnel. AT Level I awareness training is available at the following website: http://jko.jten.mil and takes approximately two (2) hours to complete. In the event the automated system at http://jko.jten.mil cannot be accessed or is not available (e.g. server problems), Level I AT Awareness Training can be provided by a qualified instructor. If the training is not completed online, the Level I AT Awareness Instructor qualification must be coordinated with the Installation Antiterrorism Officer (or Installation Security equivalent) and the resultant names(s) of approved instructors shall be provided to the KO or designee along with all associated cost or schedule impacts to the contract.
Reporting A11 AT/OPSEC Training
2.2.1.5.2 Army Training Certification Tracking System (ATCTS) registration for contractor employees who require access to Government information systems.
All contractor employees with access to Government information systems must be registered in the ATCTS (Army Training Certification Tracking Services), and must successfully complete the DOD Information Assurance Awareness training prior to gaining access to the IS and then annually thereafter. This contract does not involve support or acquisition of IT products, services, or infrastructure. No employees, under this contract, will require anything other than normal/general user rights on any computers or software.
2.2.1.5.3 OPSEC Training.
Per AR 530-1 Operations Security, the contractor employees must complete Level I OPSEC Awareness training. New employees must be trained within 30 calendar days of their reporting for duty and annually thereafter. Course takes approximately one (1) hour to complete. In the event the automated system cannot be accessed or is not available (e.g. server problems), OPSEC Training can be provided by a qualified instructor.
A11 AT/OPSEC Training
2.2.1.5.4 Sexual Harassment/Assault Response & Prevention (SHARP) The contractor is responsible for ensuring its employees maintain a non-hostile working environment, which is free from sexual harassment and/or assault as defined by AR 600-20.
SHARP Training. The Contractor is responsible for ensuring all employees, to include subcontractor employees, complete the latest online Army Sexual Harassment/Assault Response & Prevention (SHARP) training within 30 calendar days of the start of contract performance. The Contractor is further responsible for ensuring all employees complete the latest SHARP training annually. SHARP training is no longer available online to DoD contractor employees. Contact the Ft. Lee SHARP Office for annual training requirements. Once all employees, including subcontractor employees, have completed the initial online training, the Contractor shall provide a written statement to the Contracting Officer certifying that all their employees performing on this contract have completed the SHARP training. The Contractor shall also provide a written annual certifying statement after all employees including subcontractor employees have completed the annual SHARP training.
Notification of SHARP or Equal Opportunity (EO) Incidents. Contractor shall comply with all requirements of FAR 52.222-26–EO. All sexual assault, sexual harassment, or EO inquiries or complaints as defined in AR 600-20, from Contractor employees and its subcontractor employees working on this contract in government workspaces, shall be forwarded immediately to the Contracting Officer (KO), and then to the Contracting Officer’s Representative (COR).
Failure to comply with any of the paragraphs in this section can result in a less than satisfactory interim or final Contractor Performance Assessment Reporting System (CPARS) rating; a determination by the Government that the services do not conform with the contract requirements and such services cannot be corrected by re-performance, or both.
2.2.1.5.5 Cyber Awareness (Information assurance (IA)/information technology (IT)) training. All contractor employees and associated sub-contractor employees must complete the DoD Cyber awareness training before issuance of network access and annually thereafter. DoD Cyber Awareness Challenge Training is available at the following website: https://cs.signal.army.mil/UserMngmt/Cyber5/launchPage.htm.
Course takes approximately one (1) hour to complete.
2.2.1.5.6 iWATCH Training.
The contractor and all associated sub-contractors shall brief all employees on the local iWATCH program (training standards provided by the requiring activity ATO). This locally developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training shall be completed within 30 calendar days of contract award and within 5 calendar days of new employees commencing performance with the results reported to the COR NLT 30 calendar days after contract award. Course takes approximately two (2) hour to complete.
2.2.1.5.7 Common Access Card (CAC)
Certain administrative personnel will require a CAC card to access government systems (AFMIS, OTC Net). The Contractor shall submit Trusted Associate Sponsorship System (TASS) applications with sufficient time to allow for background checks to be performed on all employees requiring a CAC. In addition, the contractor employee requires, at a minimum, a favorably adjudicated National Agency Check with Inquiries (NACI) or an equivalent or higher investigation IAW Army Directive 2014-05. The contractor employee will be issued a CAC only if duties involve one of the following: (1) Both physical access to a DoD facility and access, via logon, to DoD networks on-site or remotely; (2) Remote access, via logon, to a DoD network using DoD-approved remote access procedures; or (3) Physical access to multiple DoD facilities or multiple non-DoD federally controlled facilities on behalf of the DoD on a recurring basis for a period of 6 months or more. At the discretion of the sponsoring activity, a CAC may be issued based on a favorable review of the FBI fingerprint check and a successfully scheduled NACI at the Office of Personnel Management. If at any time during the contract period of performance, an employee who is assigned a CAC leaves/departs contractor employment, the contractor shall ensure that the employee’s CAC be retrieved and provided to the assigning office and notify the COR by the departing employee’s last duty day.
2.2.1.6 Organizational Conflict of Interest
Contractor and Subcontractor personnel performing work under this task order may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent OCI as defined in FAR Subpart 9.5. The Contractor shall notify the KO immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the KO to avoid or mitigate any such OCI. The Contractors mitigation plan will be determined to be acceptable solely at the discretion of the KO and in the event the KO unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the KO may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.
2.2.1.7 E-Verify
The Contractor shall use E-Verify to facilitate verification status of employees. E-Verify is an Internet based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of newly hired employees. E-Verify is currently free to employers and is available in all 50 states. E- Verify provides an automated link to federal databases to help employers determine employment eligibility of new hires and the validity of their Social Security numbers.
2.2.2 Safety
Safety Rules and Regulations: In performing the services required hereunder, the Contractor shall conform to all safety rules and regulations applicable to the dining facilities which are in effect during the time of performance of this contract and shall take such other precautions as may be reasonably required hereunder to assure accident-free performance. All accidents which occur in association with performance of services required in this contract shall be reported in writing to the COR within 2 hours. Full details of the accident, including statements from witnesses, shall be provided if requested by the safety officer. If any claim is made by a third party against this contract, the COR shall be informed immediately.
2.2.2.1 Vehicle Operators
Contractor employees or employees of subcontractors shall have proper state registration, proof of insurance, and a valid driver's license to operate privately owned vehicles (POV) on the post. Registration of POVs with the Provost Marshal's Office is required. The Contractor’s employees shall comply with any Fort Lee vehicle registration program. All vehicles and personnel are subject to search and seizure of contraband or unauthorized Government property. Contractor vehicles (Contractor-owned and personal), Contractor employees, and their personal property shall be subject to searches upon entering or leaving the Installation. The search and seizure provisions of AR 190-22 shall apply to Contractor personnel entering or leaving Fort Lee or activities/installations in the Fort Lee area of responsibility (AOR) which require access by Contractor personnel in performance of this contract Current requirements may change when dictated by security conditions.
2.2.3 Key Personnel
The Government has determined that certain positions for the purpose of ensuring the Contractor can satisfy minimum experience and certification requirements are key and essential. Key positions must be filled within 24 hours of being vacated, as a temporary mitigation and filled within 30 days with a permanent employee. The COR must be notified immediately upon replacement (temporary and permanent) of key personnel and the KO must be notified within 72 hours.
2.2.3.1 The Project Manager (PM) (KEY)
The Contractor shall provide an on-site Project Manager (PM) who will be responsible for all work under this task order. The PM will have no less than 5 years management and must be highly familiar with Army Food Management Information Systems (AFMIS).
The PM must be highly qualified with general supervisory experience, and must have at least 3 years specific management experience in managing cafeteria style or multi-entrée operations providing complete meal service (breakfast, lunch and dinner). The PM must have a current Food Protection Manager certificate (within 5 years) as defined in Tri Service Food Code (TB MED 530). The PM will have full authority to act for the Contractor on all matters relating to this contract. The PM has overall responsibility for the site’s Quality Control (QC). The PM will be the primary point through which technical communications, prioritization of effort, team standardization and technical direction flow between the Government and the Contractor. During any absence of the PM, a qualified alternate, to include Food Protection Manager certificate (within 5 years), shall have full authority to act for the Contractor on all matters relating to work performed under the resulting contract. The PM shall return all Government calls within one hour during operational hours and two hours during non-operational hours.
2.2.3.2 Dining Facility Manager(s) (DFM) (KEY)
The Dining Facility Manager(s) is directly responsible for the day-to-day operations and direct employees at their perspective dining facilities. The Dining Facility Manager shall have experience of successfully managing cafeteria style or multi-entrée operations, catering or Government cafeteria operations providing complete meal service (breakfast, lunch and dinner), feeding over 300 customers per sitting. Managers shall have experience using automated systems (such as Army Food Management Information Systems (AFMIS)) to order, issue, inventory, plan food operations daily and maintain account status within regulatory guidelines. Managers shall be familiar with the operational requirement of the Point of Sales system. The DFM must have a current Food Protection Manager certificate (within 5 years) as defined in Tri Service Food Code (TB MED 530). The contractor shall provide a Dining Facility Manager for each FFS dining facility identified in Attachment F to manage the performance in each facility, to include Subcontractors, and to meet the specified performance standards.
During any absence of the dining facility manager, the COR shall be notified and the substitution must be properly qualified. The qualified alternate, to include a Food Protection Manager certificate (within 5 years), shall have full authority to act for the Contractor on all matters relating to work performed under the contract.
2.2.3.3 Supervisory Personnel
The Contractor shall provide first line supervisors as required for completion of PWS requirements.
2.2.4 Environmental Considerations
The Contractor shall follow local, state and federal policies concerning Environmental and Public Health while in performance of the contract. The Contractor’s QCP shall include provisions to enforce environmental policies at the supporting dining facility operations. The Contractor is responsible for the operating procedures associated with the Installation food waste management program. The two primary methods for food waste management within the dining facilities are the food dehydrator and food digester system.
3.0 Performance Requirements and Standards
The following sections in entirety specifies the Performance Objectives and Performance Elements for a task order.
3.1 High Level Objectives
3.1.1 Dining Facility Sanitation Operations
The Contractor shall perform sanitation and duties in support of dining facility operations. Perform duties as prescribed in this section.
Reporting A06 QCP Inspection Schedule
3.1.1.1 The Contractor shall clean and sanitize food service equipment and surfaces to support dining facility operations:
Performance Standards
a) STD: The Contractor shall clean and sanitize food contact surfaces and equipment in designated serving and self service locations (e.g. serving lines, self-service salad bars, and condiment areas, drink/bulk milk dispensers, bussing carts, display refrigerators and food warmers) IAW Tri Service Food Code (TB MED 530).
b) STD: Equipment too large to fit in three compartment sinks (e.g. prep tables, warming cabinets, ice making machines, freezers, reach in refrigerators and refrigerated display cases) shall be cleaned and sanitized after each use or the approved cleaning schedule (identified in the Contractor’s QCP) using alternative procedures listed in Tri Service Food Code (TB MED 530). Protect clean and sanitized equipment and utensils from contamination between uses and clean and sanitize storage compartments of ice making machines, in self service areas using alternative procedures listed in Tri Service Food Code (TB MED 530).
c) STD: The Contractor shall clean the interior, up to the point of the filters, and the exterior of exhaust hoods to prevent grease, oily sludge buildup at frequent intervals IAW the approved QCP schedule IAW Tri Service Food Code (TB MED 530).
Contractor will remove and replace the filters as required.
d) STD: The Contractor shall clean per the cleaning schedule, and as required, the interior and exterior of equipment used to support preparation and storage of subsistence (e.g. ovens, stoves, walk-in refrigeration units and reach-in warmer units) IAW Tri Service Food Code (TB MED 530).
3.1.1.1.1 The Contractor shall wash, rinse, and sanitize pots and pans in three compartment sinks:
The Contractor shall clean, sanitize and air dry utensils, pot and pans, using appropriate methods listed in Tri Service Food Code (TB MED 530).
Performance Standards
a) STD: All food preparation equipment and serving utensils shall be protected, cleaned and sanitized from contamination between and after each use.
b) STD: Wash, rinse, and sanitize sinks at proper temperatures for manual ware washing in three-compartment sinks IAW Tri Service Food Code (TB MED 530).
c) STD: Pots, pans (including serving pans), food containers, and beverage containers shall be cleaned, sanitized and stored IAW Tri Service Food Code (TB MED 530).
3.1.1.1.2 The Contractor shall operate and maintain the mechanical dishwashing machine, pulper and accumulator/conveyer The Contractor shall setup, maintain and resupply the mechanical dishwashing machine using appropriate methods listed in the manufacturer’s user manual and Tri Service Food Code (TB MED 530). All supporting mechanical equipment shall be protected, disassembled, cleaned, sanitized and reassembled (IAW manufacturers user manual) between uses.
Performance Standards
a) STD: Mechanical dishwashing machine, pulper and accumulator/conveyer shall be operated and maintained IAW Tri Service Food Code (TB MED 530), and applicable user’s manual. Dishwasher, pulper and accumulator/conveyer shall be protected, disassembled, cleaned, sanitized and reassembled (IAW manufacturers user manual) between uses.
b) STD: Plates and eating utensils are protected from cross contamination. Plates and eating utensils are visibly free of grease, food particles and foreign matter prior to use.
Sanitize all dinnerware using mechanical dishwashing machine IAW Tri Service Food Code (TB MED 530) and Code of Federal Regulations (CFR) 178.1010.
c) STD: The Contractor shall clean, sanitize, bus and replace cups, tumblers, bowls, plates, dinnerware, and trays during meal serving periods IAW Tri Service Food Code (TB MED 530) and CFR 178.1010.
d) STD: The Contractor shall clean, sanitize, and replace bus carts during meal serving periods IAW Tri Service Food Code (TB MED 530) and CFR 178.1010.
3.1.1.2 The Contractor shall clean and maintain dining facility interior and exterior areas.
Non-food contact surfaces and equipment shall be cleaned before, during and after meal period IAW Tri Service Food Code (TB MED 530).
Performance Standards
a) STD: Clean restrooms, dining facility hand washing stations and employee locker rooms. The restrooms and the dining facility hand washing stations must be cleaned before, during and after each meal. Fixtures, partitions, and mirrors are visibly free of dirt, grime, grease, residue and foreign matter, prior to the schedule start of each meal serving period and prior to closing of day. Restroom trash has been removed and new liners installed in waste containers. Soap and paper towel dispensers are supplied with manufactures recommended products. Paper towels and toilet tissue are available during operations 100% of the time IAW Tri Service Food Code (TB MED 530) and approved cleaning schedule identified in the Contractor’s QCP.
b) STD: Clean walls, doors, windows, window blinds, décor, ceilings, ceiling vents and air return covers that are within OSHA standards as well as local, state and federal guidelines. Walls, doors, windows, and ceilings are visibly free of dust, dirt, grease and debris IAW Tri Service Food Code (TB MED 530) and approved cleaning schedule identified in the Contractor’s QCP.
c) STD: Maintain and clean all dining facility floors, floor coverings and drains before, during and after each meal service. Clean flooring IAW the approved cleaning schedule identified in the Contractor’s QCP and Tri Service Food Code (TB MED 530).
d) STD: Clean dining facility sidewalks, stairwells, loading dock, and entry ways daily to prevent grease, dirt and refuge buildup IAW the approved QCP. Snow and ice, or sand, are removed from sidewalks, and access areas IAW Attachment F, Workload Data/Capabilities.
e) STD: Dispose of trash at the end of each scheduled meal serving period, prior to closing for the day and/or when containers are full. Used grease and oil are disposed of in proper containers. Clean surrounding areas of waste and recycling containers daily or as required IAW Tri Service Food Code (TB MED 530).
f) STD: Follow installation, local, state and federal policies concerning recycling and environmental waste program. This includes the folding and segregation of cardboard boxes, separation and rinsing of recyclable cans and plastic bottles and the use of trash reductions systems to include items like trash compactors, food dehydrators and food digesters IAW Tri Service Food Code (TB MED 530), Environmental Compliance and Protection Manual.
g) STD: Clean waste containers at the end of each meal. Clean recycling containers at the end of each day. Cleaning of waste and recycling containers much be done IAW Tri Service Food Code (TB MED 530).
h) STD: Used grease and oil are disposed in proper Government provided containers.
i) STD: Dehydrators are emptied and cleaned daily. Digesters are cleaned daily.
3.1.1.2.1 The Contractor shall maintain and prepare dining room service area of operations.
This task includes dining room chairs, tables (including table bases), booth, chair legs, rungs and framework, walls, baseboards, window ledges, doors/doorframes, ceiling fans, TVs, pictures, wall art, artificial plants, light fixtures, globes/lenses, trophies/display cases, drapes/curtains and venetian blinds. All cleaning, maintenance and preparation shall be performed IAW OSHA regulations.
Performance Standards
a) STD: Clean dining room tables, chairs, booths (including chair legs, rungs and framework) walls, baseboards, window ledges, doors/doorframes, ceiling fans, TVs, pictures, wall art, artificial plants, light fixtures, globes/lenses, trophies/display cases, drapes/curtains and venetian blinds weekly IAW the approved cleaning schedule identified in the Contractor’s QCP and IAW Tri Service Food Code (TB MED 530).
Cleaning must also be IAW local, state and federal policies.
b) STD: Prepare, maintain and clean dining areas. Each diner is afforded a clean area to eat without delay. All dining areas are clean prior to the scheduled start of and during the meal period and prior to closing for the day IAW Tri Service Food Code (TB MED 530).
c) STD: Clean spills and remove soiled dinnerware occasionally left by diners during meal service. Spills cleaned and soiled trays bussed within 5 minutes of occurrence IAW Tri Service Food Code (TB MED 530).
d) STD: Contractor provided disposable tablecloths will be utilized during holidays.
Remove and replace tablecloths when stained and heavily soiled. Disposable tablecloths will be in place at the start the of meal serving period.
e) STD: Appropriate condiments are available without delay. Condiment containers and napkin holders are visibly clean and contain product.
f) STD: Replenish tray, dinnerware, plate, cup, and bowl busing carts and silverware dispensers during meal serving periods from serving and self-service areas. Clean dinnerware is available without delay to diners 100% of the time.
g) STD: Display and remove holiday decorations. Contractor furnished decorations are displayed on the day of the Army’s birthday and ten days prior to Thanksgiving and
Christmas. Contractor will remove all applicable decorations within 48 hours after the Thanksgiving, Christmas and Army’s birthday holidays.
3.1.1.2.2 The Contractor shall furnish and maintain expendables cleaning and sanitary supplies to support sanitation and personal hygiene practices.
The Contractor shall ensure sanitation supplies (e.g. paper towels, scrub pads, cleaning solutions) are procured and available during operations to support cleaning of the dining facility. Sanitation supplies (e.g. mechanical and manual dishwasher dispensers, hand wash dispensers, napkin and towel dispensers, bowl capsules, and cleaning solutions) are available during operations to support cleaning and sanitation operations. All napkin and towel dispensers are refilled with napkins before, during and after the meal period. For informational purposes, a typical supplies list is provided in Attachment E, Sample Materials List.
Performance Standards
a) STD: Maintain and fill dispensers as identified in the manufacturer’s user manual and Tri Service Food Code (TB MED 530), with appropriate chemicals while performing duties to support mechanical and manual ware washing.
b) STD: Maintain dispensers filled at all times with appropriate towels and hand wash soap to support all employee and patron hand washing sinks.
3.1.1.3 Periodic In-Depth Cleaning
3.1.1.3.1 The Contractor shall maintain the cleanliness of each dining facility (to include exterior area identified in Attachment F) in accordance with TB MED 530, paragraph 6- 501.12.
3.1.1.3.2 Periodic In-depth Cleaning. In addition, the Contractor shall conduct a more extensive cleaning on a periodic basis. In-depth cleanings will be identified and ordered by a task order via a separate CLIN. These areas require additional attention such as extensive scrubbing, scraping, and heavy-duty chemical cleaning to remove any buildup of dirt, scuffs, grease and residue. A sample list of items/area to be included in the periodic cleaning are:
a. Exterior windows, window seals, window frames, and screens
b. Exterior Stainless steel railing and cabling
c. Wash and clean Load Dock Leveler
d. Hoods and filters and ductwork. While this is listed under a periodic requirement, the contractor must meet TB Med 530 requirements and clean these surfaces as cleanliness requires.
e. Wash and clean all interior walls, ceilings, ceiling fans, standup fans, and air vents
f. Deep clean all flooring g Clean exterior signage
h. Pull out equipment to clean and verify cleanliness of equipment, surrounding walls, floor and general areas
i. Light fixtures opened and cleaned.
3.1.1.4 Short Range Closure and Opening of Dining Facilities
Facilities to be closed for one (1) to thirty (30) days shall be closed by thoroughly cleaning and transferring to another operational facility any food that will exceed its normal shelf…
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