Attachment_31_Work_Order_Clerk_SOW.pdf

Scope of Work: The Work Control Clerk reports directly to the Deputy Facility Manager. The incumbent provides clerical assistance for the Senior Facility Manger, the Deputy Facility Manager and two Assistant Facility Managers.

Major Duties and Responsibilities:

Functions of the position include processing invoices, notice to proceed (NTP) and other documents related to the $19 Million operations and maintenance contract. Additional functions include oversight of the work order system (WOW) ensuring the 300 plus weekly customer repair requests are processed and distributed to the tradesmen in a timely manner, and performing data entry once work orders are completed. The Work Control Clerk is responsible for time and attendance (T&A) processing for over 160 maintenance personnel. The incumbent will requisition for office supplies and assist the shop supervisors in ordering maintenance and repair parts through the ILMS / Ariba software suite at a level of up to US $5000 per month. Although this position has no direct supervisory responsibility, the incumbent has the responsibility and authority to direct the actions of the Locally Employed (LE) staff when emergencies arise. The incumbent will also perform escort duties for the Facility Management office as part of the “Other Duties as Assigned.

Experience and Qualification Levels:

Experience and understanding of building trades, systems, equipment, construction, and computerized maintenance management skills.

Experience using Microsoft Word, PowerPoint, and Excel to produce letters, reports, and presentations.

Previous experience with the Department of State, Work Orders for Windows (WOW) system is preferred.

Education:

• High School diploma required. However, a Bachelor's degree in an architecture and/or engineering discipline is preferred.

Language Requirements:

• Must be fluent in speaking, reading and writing English especially as related to technical documents.

• Must have excellent oral and written communication skills sufficient to effectively communicate with employees, upper level management and military contacts

Citizenship: U.S. Citizenship is required for this position