SECTIONC SOW RFI 1102012

Department of State SAQMMA-12-R-0012 Draft RFP

SECTION C. PERFORMANCE WORK STATEMENT (PWS)

1. General Objectives Contractor shall provide all inclusive Operations and Maintenance (O&M) support services for the Embassy Compound (EC) in Baghdad, for the following systems, facilities and other:

Electrical Generation and Distribution;

Heating Ventilation and Air Conditioning (HVAC);

Water Supply, Purification and Distribution;

Fire Alarm and Suppression Systems;

Sanitary Sewer and Waste Water Treatment Plant;

Elevator Maintenance;

Fuel Storage and Distribution for power generators and motor vehicle gas/diesel station;

Refuse and HAZMAT management and removal;

Grounds maintenance;

Vehicle maintenance;

Facility maintenance to include janitorial services;

Swimming pool maintenance;

Structural inspections and repairs;

Satellite television system with studio management, and:

Select U.S. Government-owned commercial appliances used by outside vendors.

The contractor must follow written manufacturer’s warranty requirements in maintaining these systems at a level of operation that ensures the facilities/systems continue to perform the function they were intended to perform.

C.1.A.1 Operations and Maintenance Plan

O&M Plan - The contractor shall develop a formal O&M plan, based upon the most recent version of the Overseas Building Operations (OBO) Reliability Centered Maintenance (RCM) Manual, for maintaining long-term operations of each utility system such that all components and equipment should maximize facility and equipment reliability while minimizing life-cycle costs. The draft plan shall be presented to the Contracting Officer’s Representative (COR) for approval not later than 90 days after contract award. The final approved plan shall be submitted to the COR for approval not later than 180 days after contract award. It shall utilize best commercial maintenance practices that incorporate a combination of reactive, preventive, predictive, and proactive maintenance programs. This plan shall ensure full operation of the EC based upon facility/system function and reliability. To improve cost efficiencies for the U.S. Government (USG), more advanced RCM techniques -- i.e. condition monitoring-- shall be used for critical and complicated facilities and systems, while simplified preventive and reactive maintenance procedures shall be implemented for less critical utility systems as part of the overall RCM approach. The contractor shall integrate its O&M Plan into the most recent version of Work Orders for Windows (WOW) within ___ days of COR approval of the final plan. (Note: There is no current method to merge databases at post so the data will have to be manually entered into the WOW via government provided terminals.)

All cost of transportation and training for initial placement of personnel shall be included in the fixed price of the O&M services.

The tasks provided in this section shall outline the base contract requirements and shall describe the Contractor’s provision of labor, materials and supplies needed to operate and maintain the facilities and systems.

C.1.A.2 Security Clearances

The contract will require a Top Secret Facility Clearance, and personnel with Top Secret (TS), Secret (S), and Moderate Risk Public Trust (MRPT) investigations as shown elsewhere in this contract. It is anticipated that the HVAC/Electrical staff working in the Chancery will require a TS clearance. Other TS clearances depend on the offeror's operations plan. A TS Facility Clearance will be required prior to receiving the Notice to Proceed (NTP). All personnel must possess the proper clearances prior to assuming their duties.

C.1.A.3 Definitions

Emergency Services – Work orders which require immediate attention. May require working other than the standard work hours or work days. Contractor is required to respond to call within a reasonable time, but not later than within 4 hours and take action to minimize the emergency situation.

Facility Clearance (FCL) - An administrative determination that a contractor facility is eligible for access to classified information at the same or lower classification category as the clearance being granted, either CONFIDENTIAL, SECRET OR TOP SECRET level. The FCL includes the execution of a Department of State Security Agreement. Pursuant to these agreements, the government agrees to issue the FCL and inform the contractor as to the security classification to which the contractor will have access. The contractor agrees to abide by the security requirements set forth in the National Industrial Security Program Operating Manual (NISPOM).

Facility/system Replacement – Design, acquisition, installation and/or construction of an entire facility and/or system. (E.g. - replacing or repaving a road; replacing a system such as a whole building chiller; construction of a new building; addition to the footprint of an existing building.)

General Instructions – Instructions, directives and guidelines that apply to all personnel.

Light Construction – Design, acquisition, labor and materials to perform construction, renovation or remodeling activities not requiring more than 120 man-hours of labor to complete. The number of hours required shall be negotiated by the Contractor and the COR.

Operations & Maintenance (O&M) – All labor, tools, equipment, skill sets and materials to operate and maintain the facility/system at a level of performance equal to its designed purpose. This includes, but is not limited to, preventive maintenance, condition monitoring, repair and light construction activities. O&M does not include facility/system replacement or new facility/system installation or construction.

Repair – Restoring a facility/system to its designed purpose using labor, materials and/or component parts replacement. (E.g. - patching a road surface; replacing a defective generator component; replacing a damaged system component such as the compressor of a whole building chiller; replacing a small piece of equipment such as a split A/C unit.)

Scheduled Maintenance and Repair Services – All routine maintenance functions performed in accordance with the O&M Plan for EC facilities, systems and equipment.

Unscheduled Maintenance and Repair Services – Minor maintenance or repair services, not identified in the O&M Plan or out of sequence with the scheduled services but are relevant to maintaining or returning facilities, systems and equipment to proper working order.

Background Information C.1.B.1 Embassy Compound (EC)

The EC currently is in Baghdad, Iraq. The site is located in the heart of Baghdad, adjacent to the Tigris River, and currently consists of 38 buildings, one service station, and 16 guard towers on approximately 104 acres with three primary sites -- New Embassy Compound, Diplomatic Security Man Camp (Camp Condor), and East End. The site is within the International Zone (formerly known as the Green Zone).

The EC contains two power plants providing prime power to the EC. Domestic water is provided by three wells located on the site. The water passes through one of three water treatment systems and is stored in holding tanks. Sewage is treated using a waste water treatment system before being discharged from the site. All utilities are distributed throughout the EC. No municipal services are currently provided by the city of Baghdad.

C.1.B.2 Diplomatic Security Man Camp (Camp Condor) Located within the 104 acre site on approximately 15 acres, but exterior to the EC is a Diplomatic Security (DS) Man Camp. The camp houses approximately 1200 people. The DS Man Camp contains five one-megawatt backup generators, a water treatment system with two wells and a waste water treatment plant. There is also a dining facility and recreation areas. See Section J-12, Figure 2 for the DS Man Camp site plan (to be provided).

C.1.B.3 East End Housing Area (EEHA) The Contractor shall be housed in the East End Housing Area (EEHA). The maintenance of the EEHA, office space (future), O&M Operations Building, a water treatment and a waste water treatment plant, three wells, four water storage tanks holding 60,000 gallons each, two for fire sprinkler system and two for potable water, and outdoor pool facilities are the responsibility of the Contractor under this PWS. See Section C.7 for additional details.

USG Inspections The USG reserves the right to inspect and evaluate Contractor provided services at any time during the contract performance period(s). At the USG’s discretion, the Contractor’s activities or deliverables may be inspected by USG local staff, USG officials, or other knowledgeable third party sources designated by the USG.

C.1.C.1 Performance issues, security issues and safety issues identified by the Chief QA inspector or COR to the Contractor shall be promptly remedied. In some cases, the Contractor may be required by the Contracting Officer (CO) through the COR to submit formal reports that detail the corrective action taken in response to documented problems and steps that will be taken to prevent re-occurrences.

Background Site Specifications All dimensions and values provided are approximate. The unit of measure is meter (m) C.1.D.1 Embassy List of Buildings and Areas

Baghdad Embassy Compound

C.1.D.2 EC Site Information

Billings road parking space outside white CAC

C.1.D.3 Diplomatic Security Man Camp (Camp Condor)

Containerized shower/rest room units -16

C.1.D.3 DS Man Camp Information

C.1.D.4 East End Housing Area

C.1.D.5 East End Housing Area Information

Addition or Deletion of Buildings, Facilities and Systems Based upon the needs of the U.S. Embassy, the Contractor may be requested to add or delete buildings, facilities, and services to the O&M contract. Procedures for adding or removing facilities and services are described below. These procedures are for major adjustments to the O&M contract.

C.1.E.1 Adding a New Service to the O&M contract Prior to, during, or upon completion of a new building or facility, the CO may send a written request for the Contractor to prepare a facility condition assessment, proposed maintenance services, and detailed cost estimate, with the intent of adding this new service, building or facility to the O&M contract. The facility condition assessment shall document the existing condition of the utility systems within the new building or facility. Both the Contractor and U.S. Government shall agree upon the existing conditions. Photographs may or may not be allowed in the facility condition assessment. The Regional Security Officer (RSO) will be consulted prior to, and have the opportunity to review before release, any photos taken anywhere on the site. The Contracting Officer’s Representative (COR) may also request joint inspections and monitoring with U.S. Embassy facility maintenance personnel to verify existing conditions.

The written facility condition assessment and cost proposal shall be sent to the contracting officer so he may begin formal contract negotiations to modify the O&M contract. Any maintenance services performed prior to completion of the modification is at the Contractor’s risk.

C.1.E.2 Deleting a Service from the O&M contract The CO may direct, in writing, to delete O&M services to buildings or facilities under the O&M contract with a minimum of 45 days prior to proposed deletion date. The Contractor will have 10 days after the direction to propose any termination costs and propose the sale of any equipment/materials to the government. Contract negotiations to modify the O&M contract shall be based upon the established deletion date. The Contractor shall be responsible for performing a facility condition assessment, make any necessary repairs, update the WOW database, and turn over any government purchased spare parts and equipment to the U.S. Embassy. In addition, the Contractor shall provide a written report containing the final facility’s condition assessment, detailed breakdown of cost credits in terms of labor and materials, and description of services to be deleted. Deletion of the service will become official only after written notification by the Contracting Officer.

Addition, Deletion, or Modification of Services to Buildings, Facilities and Systems The Contracting Officer (CO) may request new O&M services be added or existing O&M services be modified/deleted from specific buildings or facilities. The addition, removal, and/or modification of O&M services shall be primarily based upon, but not limited to, integrating properly trained Embassy O&M personnel (USG employees or USG contractors) to take over portions of the core utility systems or adjusting O&M services to meet the needs of the U.S. Embassy. The contractor shall assess the cost impact of the change and submit a proposal to the CO for negotiation. The services shall only be changed after the award of a delivery order or modification by the CO. In urgent situations the CO may provide a notice to proceed in writing while negotiating and processing the change.

Schedule The period of performance shall begin November 1 2012 and continue through October 31, 2013. The USG has the option to extend the period of performance by up to four (4) one-year periods. The transition mobilization shall be phased as outlined in Section C.1.J.

C.1.H RESERVED

C.1.I RESERVED

C.1.J Phased Mobilization Plan C.1.J.1 Phase I Phase I shall consist of key personnel being on site within ___ days after award of contract. Key personnel are identified in Section C.6.B.1. It is mandatory that the key O&M personnel be on site to participate in the turn over process in order to become familiarized with all building and site system prior to transition from the current O&M Contractor. Training by the current O&M provider on how to maintain their equipment is anticipated during the phase in period.

The key personnel shall also inspect all aspects of the EC and provide a detailed report within ___days after full mobilization on-site to the USG Personnel on any potential problems that may adversely affect the performance of duties under this contract. Also included in the report shall be proposed remedies and any cost impacts to this contract.

C.1.J.2 Phase II Phase II shall consist of all personnel being on site within ___ days after award of contract. The Contractor shall provide all support services required under this proposal to move staff into the housing and office space provided, fully stock all parts and materials, obtain and have delivered to the site all equipment required, etc, by ___days after NTP. Provide a preliminary staging plan with this proposal on how this will be accomplished within the time frame allotted.

C.1.J.3 Phase III Phase III shall consist of commencement of all duties under this contract on November 01, 2012.

EC Contract Requirements

General O&M Plan The Contractor shall develop a formal O&M plan, based upon OBO Reliability Centered Maintenance (RCM) Manual to be provided by the Government after award, for maintaining long-term operations of each utility system such that all components and equipment should reach their maximize facility and equipment reliability while minimizing life-cycle costs. This includes the chemical treatment program for all systems up to and including the HVAC and potable water systems. The draft plan shall be presented to the Contracting Officer’s Representative for approval not later than ____days after NTP. It shall utilize best commercial maintenance practices that incorporate a combination of reactive, preventive, predictive, and proactive maintenance programs. This plan shall ensure full operation of the EC based upon facility function and reliability. To improve cost efficiencies for the U.S. Government, more advanced RCM techniques, i.e. condition monitoring, shall be used for critical and complicated facilities and systems, while simplified preventive and reactive maintenance procedures shall be implemented for less critical utility systems as part of the overall RCM approach. The Contractor shall integrate its O&M Plan into the most recent version of Work Orders for Windows (WOW). Provide a sample O&M Plan with the proposal for evaluation purposes.

Facilities and Services This O&M Contractor (herein referred to as Contractor) shall support the activities of the United States Embassy located in Baghdad, Iraq.

The Contractor shall provide all services required under this PWS including O&M services, janitorial, landscaping, trash removal services, Building Automation System (BAS) monitoring, service desk operations and scheduling of service, work, and work order tickets, life support services, elevators, pool maintenance, parts and materials purchasing and storage, and pest control.

U.S. Government may add or subtract facilities, buildings, and O&M services to and from the O&M program as the O&M needs of the U.S. Embassy change. Addition or subtraction of these facilities or services shall be requested in writing and shall be formally added to or deleted from the O&M program via contract modifications. See Section C.1.F.

Operations The Plan discussed in Section C.2.A shall include the following provisions.

C.2.C.1 Provisions to provide operation of the HVAC and electrical services to meet the Embassy Compounds 24 hour, 7 days per week mission critical requirements.

C.2.C.2 Provisions to provide regular inspections of building systems at a minimum of every four (4) hours, twenty-four hours per day, unless circumstances call for more frequent inspections. These inspections shall determine if equipment or systems are operating within required parameters and if the presence of fire or unsafe conditions, unauthorized personnel, or abnormalities exist that may require corrective actions. The Contractor shall act upon discrepancies as soon as conditions permit.

C.2.C.3 The Contractor shall operate EC chillers, ventilation, building automation, power, life safety and the other supporting auxiliary systems. Conditions that affect the availability or proper operation of EC systems shall be communicated as quickly as circumstances permit to the proper USG personnel. The Contractor shall operate building systems in accordance with USG requirements, while maximizing energy efficiencies and equipment life.

C.2.C.4 The Contractor shall recommend a software database application, obtain approval from the COR, implement and maintain the approved database as a central log to convey the status of the EC systems or EC occurrences. Each shift shall log the condition and availability of HVAC systems, elevators, power systems, building automation systems, fire detection, alarm and annunciation systems, chillers, water treatment, weather conditions, and events that influence the operations or availability of the building conditions.

Maintenance

C.2.D.1 The Contractor shall perform preventive, routine and emergency maintenance to all EC systems, pursuant to the approved maintenance plan and in accordance with equipment manufacturer’s recommendations, seasonal conditions or USG requirements. The Contractor shall immediately respond to emergency repairs and inform the USG as soon as circumstance permits.

C.2.D.2 Roof and Roofing Systems: To include but not be limited to insulation, gravel, flashings, vent stacks, pitch pockets, lighting arrestors, walkways, exposed concrete, ladders, sun decks, platforms, parapets, glass sections, and glazing joints, Atrium expansion joints, storm drains, power, mechanical.

C.2.D.3 Driveways, Curbs, Gutters and Paving: To include but not be limited to, asphalt or concrete paving, brick pavers, pedestrian walks and building approaches, striping and signage, control joints speed bumps, haunches, corbels and capitals; soffits, beams and columns, drains piping and insulation, power, lighting and mechanical systems, lobbies, walkways, driveways and stairwells, painting, speed bumps and signage. The contractor shall maintain the vehicle and pedestrian surfaces, but any major repair to the travel surfaces shall require COR approval.

C.2.D.4 Embassy Compound Exteriors, and Foundations: To include but not be limited to the concrete and masonry systems, control and expansion joints, exposed or painted concrete, glass and glazing materials, solar screen and support structure, sills and soffits, nosing’s, control joints, settlement and movement, building and property fences, railings, posts, anchors, waterproofing, trench drains, French drains, catch basins, erosions, curb inlets, gratings, control joints; and settlement or movement conditions and the appearance of all exposed surfaces. Also included is exterior monument and building signage, and street signs.

C.2.D.5 Interior Embassy Compound Spaces: To include but not be limited to; glass and trim, building hardware to include locks, latch, lock cylinders, closures and doors frames; repair to ceilings, flooring and raised floor systems; repair and refinish and cosmetic details to painted areas, carpets, drywall, tile, paneling, wall covering, glass, trim and finishes. Also included is interior signage, which includes directional signage and room designations.

C.2.D.6 Embassy Compound Mechanical Systems: To include but not be limited to; potable water systems, roof, exterior drainage and sanitary sewage systems, exterior irrigation systems (when applicable), water coolers and fountains, chilled water systems, DX units, condensate systems, heating, ventilation and air conditioning systems, water treatment, air distribution systems (air handlers, duct work, etc.); pneumatic and electronic controls and compressed air systems, and fuel distribution & monitoring. These activities shall also include but not be limited to the inspection, lubrication and adjustments of all building equipment, replacement of filtration or wear devices.

C.2.D.7 Embassy Compound Electrical Systems: The Contractor shall conduct primary and emergency power system preventative maintenance and testing in accordance with the O&M Plan specified in Section C.2.A. These activities shall include but not be limited to annual infrared scans and service to the switchgears, risers and all distribution panels, motor starters, tap box connections, generators, transformers, and substations. Repairs or service also include switches, receptacles and cabling.

C.2.D.8 Embassy Compound Life Safety Systems: To include but not be limited to; fire and life safety systems composed of fire pumps, dry systems, suppression systems, and smoke evacuation systems. The Contractor shall conduct maintenance and testing of all Embassy Compound Life Safety Systems in accordance with the O&M Plan specified in Section C.2.A.

C.2.D.9 Embassy Compound Mechanical Areas: The Contractor shall maintain all Embassy Compound utility areas in all buildings to the highest standards of cleanliness and appearance. These areas shall be kept free of dust, debris, graffiti or un-repaired conditions. These areas shall also be kept in an organized, safe and professional manner. The Contractor shall maintain high standards of painting and signage for the mechanical electrical area piping, machinery, rooms, equipment pads and skids, walls, and doors. The selection and placement of signage or paint used to fulfill this task shall be coordinated with the USG in advance, to ensure color codes, safety warning etc., are consistent with USG requirements or existing standards.

Security Vetting Requirements This is a CLASSIFIED project and clearances are required. Each Contractor staff member shall be subject to a criminal background investigation. No felons will be allowed to work on this contract. Each individual must be capable of passing a full security screening to be performed in his or her home country, and be able to secure a security badge to work on the Baghdad US Embassy Project, in accordance with the Chief of Mission's authority.

Contractor shall submit the following for Vetting within ___days after Contract award:

· Name

· Country of Origin ID (Social Security card or equivalent)

· Passport Number

Allow ___ days for Vetting process.

Any contractor employee requiring access to Government unclassified computer systems (e.g. Work Orders for Windows (WOW)) must obtain a Moderate Risk Public Trust clearance.

C.2.F

Contractor shall provide their own mode of transportation to the Embassy Compound site for all staff required to perform the functions outlined in this SOW. This includes all air fare, ground transportation, security requirements, country clearances, etc. All modes of transportation including manifest and schedules shall be coordinated with Embassy Compound RSO and the Facilities Manager or delegate.

All mobilization and reoccurring costs associated with travel to and from the Embassy Compound in Baghdad, Iraq shall be included in the Contractor proposal.

Housing, Office, and Shop Areas Access from the East End Man Camp to the Embassy Compound shall be available 24/7 in support of the services under this contract. Shop areas shall be provided on the Embassy compound at the Facilities O&M Operations Building and the Motor Pool Building.. If the space is not sufficient for your proposed service plan, provide a preliminary space plan and a justification for why the added space/facilities are needed.

C.2.G.1 Shop Area Equipment

All shop areas located within the Facilities O&M Operations Building or Motor Pool building (welding, paint booth, paint shop, electrician shop, HVAC shop, plumber shop, carpenter shop, garden supply shop, and vehicle maintenance shop) shall be fully equipped under this PWS with all required tools and equipment needed to perform all services under this PWS. Contractor shall provide a list of equipment proposed to be provided with the proposal. Also, provide a preliminary layout to ensure equipment will fit within the space. Note that all power throughout the site is 220/400 volt 50 Hz.

Training The Contractor is expected to provide capable personnel fully trained on the equipment on site. The cost of all replacement personnel, including training cost, will be included in the fixed price for O&M services and not charged separately to the government.

See Section C.4 for additional requirements on O&M Life Support Systems.

O&M Life Support Systems Fuel Oil and Gasoline Procurement The USG shall procure all fuel oil and gasoline for the complex and have it delivered to the fill station and Service CACs. The Contractor shall take possession of the fuel oil and gasoline and all storage and distribution systems within the perimeter walls.

C.4.A.1 Fuel Storage and Distribution System

The Contractor shall operate and maintain the complete fuel storage and distribution system from the remote fuel fill point (along the outside of the perimeter wall) through double lined fiberglass piping to holding, bulk storage, supplementary storage, and day tanks, to the distribution systems to the generators and Service Station, including backup fuel storage tanks. Also include primary facilities and accessory systems such as pumps, valves, and electrical systems to monitor flow and tank levels.

These tanks must be filled by the O&M Contractor under this PWS. Fuel shall be provided by the USG at the fill station, which has the capability to fill secondary fuel delivery systems. The Contractor shall provide all materials, parts, supplies, and vehicles under this cost proposal to meet the requirements specified herein. Vehicles shall not exceed 7500 gallon capacities each. Vehicle must be approved by the COR or delegate prior to arrival on site. See Section C.5.N for additional details on vehicles supplied under this PWS.

C.4.A.1.A Fuel Tanks Inventory

(An inventory of fuel storage tanks and locations will be provided after contract award.)

Utility Services The Contractor shall provide the O&M services based on the O&M Plan described in Section C.2.A. All electric power services are required to be fully functional, 24 hours a day, 7 days a week, 365 days a year, with N+2 redundancy. N+2 redundancy means that the required number of units (N) is operational with (2) additional units on stand-by in operational readiness. Except for the procurement of fuel for the generators, the Contractor shall be responsible to provide supervision labor, materials, spare parts, qualified labor, and equipment needed to meet these service requirements.

C.4.B.1 Electrical Generation and Distribution System

Includes operating and maintaining primary and support facilities associated with the following:

(1) All power generation components within the West End Utility Building to include: (18) Caterpillar one megawatt (MW) generators; 11 kilovolt (KV) power grid; switch gear;, and all support and distribution systems.

(2) All power generation components within the East End Power Plant to include (9) one MW generators.

(3) Power grid within the three compounds to include underground transmission and distribution lines from delivery points to all main service entrances in buildings, including 43 substations, transformers, and accessories.

(4) Interior building electrical distribution to include switchgears, uninterrupted power supplies, wiring, breaker panels, backup generators and electrical distribution system, switches, outlets, light fixtures, exit lights and mounted emergency lights.

(5) Exterior lighting and electric distribution systems up to distribution panels or junction boxes that lead to exterior perimeter and compound lights, and electrical distribution to perimeter barriers, gates, "mushroom" light fixtures and electric accessories.

The generators and 11 KV electric power grid shall be operational 24 hours per day, 7 days a week, 365 days of the year with N+2 redundancy. Any pre-designated power outages or maintenance that reduces the redundancy of the systems below N+2 shall be coordinated with the COR in advance (5 days minimum).

C.4.B.1.A Special Requirement

The Contractor shall provide certified technicians for the systems specified in Section C.4.B.1 with a maximum 30 minute response time in the event of an emergency 24 hours per day, 7 days per week, 365 days per year. An emergency shall be defined as having less than N+2 capability at any time, or as determined by the USG and Contractor personnel. The Contractor may provide this service through staff who have obtained training and certification by the equipment vendors or a contract with the equipment manufacturers’ representative. A copy of the Certification documents or subcontracts must be provided to the USG with the O&M Plan. The proposal must specifically reference an understanding and compliance with this requirement.

C.4.B.1.B Manufacturer’s Contact Information

TO BE PROVIDED

Water Supply, Purification, and Distribution System Includes operating and maintaining all primary facilities and accessory systems of the water distribution system including the two wells, two water purification systems, one million liter underground tank, four domestic water pumps, cold water distribution pipes, valves, and other equipment up to and including the shutoff valves just before the interior and exterior end points for the showers, toilets and faucets that service the buildings and exterior spigots and fountains. Operation of the water purification system and water quality testing shall meet the requirements and guidelines described in the U.S. Department of State Drinking Water Safety Program from the Office of Safety/Health and Environmental Management (SHEM, revised August 2004), to insure the overall quality of the water is potable as per SHEM standards. Contractor shall also provide all chemicals and equipment needed for the water purification system per the O&M Plan outlined in Section C.2.A. The water supply, purification, and distribution systems shall be operational 24 hours per day, 365 days of the year with N+1 redundancy. Any pre-designated outages or maintenance that reduces the redundancy of the systems shall be coordinated with the COR in advance (5 days minimum).

C.4.C.1.A Special Requirement

The Contractor shall provide certified technicians for the systems specified in Section C.4.C.1 with a maximum 2 hour response time in the event of an emergency 24 hours per day, 7 days per week, 365 days per year. An emergency shall be defined as having less than N+1 capability at any time, or as determined by the USG and Contractor personnel. The Contractor may provide this service through staff who have obtained training and certification by the equipment vendors or a contract with the equipment manufacturers’ representative. A copy of the Certification documents or subcontracts must be provided to the USG with the O&M Plan. The proposal must specifically reference an understanding and compliance with this requirement.

C.4.C.1.B Manufacturer’s Contact Information

TO BE PROVIDED

Waste Water Treatment System Includes operating and maintaining all pumps, piping, manholes, exterior cleanouts, holding tanks, lift stations, effluent tank, and waste water treatment system. Also included is all interior sanitary piping from the main exit points that lead to the sewage treatment plant up to and including the air traps for the drains of sinks, toilets, and floors, and pumps within the buildings and exterior facilities. Disposal of sludge and effluent shall be in accordance with the local government laws and shall be approved by the USG. It is the responsibility of this Contractor to remove the waste and materials as required and to provide all new materials per the manufacturers’ recommendations or USG requirements. Removal means delivery of the materials to the Service Compound Access Controls (CAC). From that point, delivery will be the responsibility of the USG.

C.4.D.1.A Special Requirement

The Contractor shall provide certified technicians for the systems specified in Section C.4.D with a maximum 2 hour response time in the event of an emergency 24 hours per day, 7 days per week, 365 days per year. An emergency shall be defined as having less than N capability at any time, or as determined by the USG and Contractor personnel. The Contractor may provide this service through staff who have obtained training and certification by the equipment vendors or a contract with the equipment manufacturers’ representative. A copy of the Certification documents or subcontracts must be provided to the USG with the O&M Plan. The proposal must specifically reference an understanding and compliance with this requirement.

C.4.D.1.B Manufacturer’s Contact Information

TO BE PROVIDED

O&M Services Heating and Ventilation Systems This includes all systems and parts for all HVAC systems throughout the site. See Section J-11 for a list of equipment (±5%). The following is a list of items to be covered under this PWS. This list is not intended to be all inclusive, but provide a broad outline of the systems installed on the EC.

· Individual HVAC building systems including air cooled chillers, DX units, air handling units, filters (also Chem Bio), ductwork, dampers, actuators, fans, cold water lines, heating and cooling units, fan coil units, electric reheats, diffusers, vents, variable air volume (VAV) boxes, exhaust fans, supply fans, smoke exhaust fans, fresh air fans, control valves, cooling coils, etc.

· Ventilation systems for laundry rooms, kitchens, and rest rooms within the Housing units.

· Building Automated Systems and thermostats that control the individual building HVAC systems and room temperatures.

Filtration Systems This work includes inspection, cleaning, and replacement of all HVAC filters throughout the EC, including office and residential areas. The Contractor shall supply these filters as part of the preventive maintenance program. All procurement, shipping, and installation costs for replacement of HVAC filters and Chem Bio filters within the EC shall be included in the overall price. The procurement of the Chem Bio filters and installation shall be considered in the overall price. The Contractor shall get the COR's written approval for the purchase of each batch of filters prior to procurement and to coordinate the shipping of the items. Contractor shall budget and plan for the replacement of the Chem Bio filters in the fourth year of the contract.

Kitchen Systems and Equipment This includes O&M and repair services for all commercial and residential kitchen equipment located throughout the EC, up to and including the following:

· Refrigerators, stoves, ovens, dishwashers;

· Washer and dryers;

· Commercial refrigeration units, etc.

As part of this service, the Contractor shall procure and store as spare parts, 5% of the total number of SDA appliances. This includes refrigerators, ovens, dishwashers, and microwaves. As units are used, additional units shall be ordered to maintain the correct volume of appliances. These purchases shall be provided in the funding outlined in Section C.5.L while the installation shall be considered in the overall price under this contract.

Fire Alarm and Suppression Systems Includes operating and maintaining all primary facilities and accessory systems for the interior of the buildings and EC site encompassing sprinklers, piping system, portable fire extinguishers and fire alarm systems inside the buildings; compound fire main from the diesel fire main pumps to the interior of the buildings and fire hydrants. The Contractor shall be responsible to insure these systems are fully operational in case of a fire or emergency situation. All systems shall be maintained per manufacturer’s and National Fire Protection Association (NFPA) requirements. There are approximately 26 fire hydrants on the EC site.

The Contractor shall be responsible for maintaining, including periodic cleaning or replacing as required, of all heat/smoke detectors and carbon monoxide detectors. The contractor should take into consideration that Iraq can be a dusty environment with sand storms that can impact smoke detector operation if cleanliness is not maintained.

The Contractor shall be responsible for writing, maintaining and complying with a fire emergency plan that minimizes damage to the utility equipment during drills or actual fires. However, during fire emergency situations, Contractor is not responsible for putting out fires, providing services to fight fires, or operating fire hydrants. The fire emergency draft plan shall be submitted with the O&M plan.

C.5.D.1 Fire Alarm Testing

C.5.D.1.A Semi-Annual

The Contractor shall provide semi-annual fire alarm testing services for the site including full building fire alarm testing, flow tests. All areas of the facility shall be tested for all types of indicating devices, including audio speakers, strobes, bells, and horns. This includes all indicating devices, both interior and exterior, serving the site. All pull stations and initiation devices shall also be tested. Sequence of Operation for the fire alarm system upon activation of the fire alarm, shall be tested. Verification shall be both visual and per the BAS terminal. Next, the fire flows and tampers switches will be tested and verified by BAS printout and annunciation in the Security Command Center.

A printout shall be provided to the COR or delegate the next business day on the results and any deficiencies noted during the test.

C.5.D.1.B Notification Requirement

The Contractor shall take all necessary steps to ensure that maintenance and/or testing does not cause activation of the alarm enunciators, unless such activation is approved in advance by the COR and proper announcements and notifications have been made. Subject notifications require a minimum of (5) business days advance notice.

C.5.D.1.C Special Requirement

The Contractor shall provide certified technicians for the systems specified in Section C.5.D with a maximum (1) hour response time in the event of an emergency 24 hours per day, 7 days per week, 365 days per year. An emergency shall be defined as having less than full system capability at any time, or as determined by the USG and Contractor personnel. The Contractor may provide this service through staff who have obtained training and certification by the equipment vendors or a contract with the equipment manufacturers’ representative. A copy of the Certification documents or subcontracts must be provided to the USG with the O&M Plan. The proposal must specifically reference an understanding and compliance with this requirement.

Elevator Systems Provide maintenance to the electrical support systems, mechanical systems, and accessory components for the elevators to ensure proper certification and licensing and continuous operation of the elevators by the tenants and occupants of the respective buildings. There are a total of 17 elevators that require service, two in the New Office Building (NOB), two in Staff Diplomatic Apartment (SDA)-1, two in SDA-2, two in SDA-3, two in SDA-4, two in SDA-5, two in SDA-6, two in the New Office Annex (NOX), and one in the Inter-Agency Office Building (IOB). The elevator technician must be a certified elevator mechanic and experience with the specific brand in the compound is highly desirable. Certification can be provided on the state level or from a major elevator manufacturer. This includes successful completion of all required training courses and field work. Special testing and major overhauls will be provided by the Contractor via a negotiated/funded repair work order. Maintenance of the interior and door finishes is the responsibility of the Contractor.

Pedestrian and Vehicular Access Control Systems Provide maintenance to the pedestrian and vehicular control systems located at the five CACs. The maintenance shall be based on the manufacturer requirements and the O&M plan as outlined in Section C.2.A. This requirement only includes the physical security equipment manufactured by Delta Scientific including the electric and hydraulic systems, integral to the equipment. The control systems, other than those included by Delta Scientific, shall be maintained by others. The Contractor shall provide maintenance personnel experienced in the systems installed.

Pool Equipment Provide maintenance for the pool equipment located in the Recreation Building and outdoor pool at the East End Housing Area. The equipment consists of the sand filters, pumps, underwater lighting and all accessory equipment. Contractor shall provide all chemicals and provide and maintain a chemical feed system to maintain chemical levels as required. The chemical feed system shall include the chemical feed pumps, tubing, and control system. The chemical feed system shall be located in the same room as the sand filters and pool pumps.

Carpenter Services Contractor shall provide the following services:

· Painting – Contractor shall be required to provide painting services as directed. This includes maintenance areas and equipment like piping and equipment, and office and residential areas. The table below specifies the minimum frequencies for painting services. Surfaces shall be repainted at the below minimum frequencies or if any areas of missing paint or bleed through are noticeable from a distance of 5 feet or more.

· Office and residential relocation services – Contractor shall be required to manage, coordinate, and implement relocation of staff for both office and residential areas. This includes coordinating the delivery and installation of office and residential furniture where specified from the Warehouse. The purchase of furniture shall not be included in this contract. The purchase of tools and material to perform the work shall be included. See Section C.5.L for additional details.

· Furniture Repair – Contractor shall provide minor furniture repair services. This includes repairs that can be resolved on site within an 8 hour time frame. The decision to repair versus replacement shall be made by the COR or delegate in coordination with the Contractor Replacement costs shall be by the USG.

Building Automation System (BAS) The BAS system encompasses the entire site and controls all mechanical and electrical systems, including, but not limited to the continuous monitoring of electric/fuel consumption, AHU control parameters, VAV boxes, equipment scheduling and operations, and lighting controls. The Contractor shall operate and maintain all devices encompassing the BAS system including the network wiring, all site devices, gateways, controllers, field panels, and sensors, but excluding the computers and monitors provided by the USG. The installed system is an Invensys I/A Series with approximately 4000 points and 90 panels. The system uses an Ethernet backbone with either a BACNet or LonWorks protocol.

C.5.I.2 BAS Configuration

See Section J-12, Figure 4 for the system architecture for the EC site.

C.5.I.1 BAS Monitoring

The Contractor shall provide at least four Top Secret-cleared technicians to provide monitoring of the BAS console’s located in the GSO building and Chancery building 24 hours per day, 7 days per week, 365 days per year. The technician’s shall monitor all activities and alarms and notify the proper Contractor staff of any issues. The technicians shall stay in constant communication with Contractor field staff to ensure all systems are functioning optimally. The Emergency Procedures plan in Section C.6.C.1 shall outline the hierarchy for contact in the event of an emergency. Any major alarms resulting from the O&M Life Support Systems listed in Section C.4 shall be acted upon at once. The COR or delegate shall be notified as soon as the situation warrants.

C.5.I.1 BAS Maintenance Tasks

Provide 24-hour/7 day service on a regular and emergency basis to all the BAS modules, panels, and components. The maximum response time shall be 1 hour upon notification.

Provide all the software to support the BAS. This shall include all the latest software upgrades at no additional cost and all literature pertaining to the system.

Provide professional and fully trained technicians who are acceptable to the USG. An assigned technician will be on-site 24 hours per day, 7 days per week, 365 days per year. Contractor shall not remove or reassign the assigned technician without 30 day written notice to the COR or delegate.

Technician(s) responding to a service request shall be proficient in the service or repair of the systems installed at the EC and shall adhere to the response time specified in Section C.5.J.3.C.

Provide factory and engineering services as required to ensure the reliability and proper operation of the BAS.

The Contractor shall perform quarterly “end to end” calibrations and repairs on all devices connected to the BAS. Documentation of these calibrations and repairs shall be submitted for the review and approval of the COR or delegate.

The Contractor shall maintain sufficient inventory for all BAS parts to ensure repair of failed systems within the one-hour notification response time. All replacement parts shall be new or equal to the existing installed parts.

The Contractor shall provide weekly back-ups of all the software and databases.

Maintain a clean and…