D- SecJ ExhB SOW-A001.pdf

U.S. DEPARTMENT OF STATE

Solicitation #: SAQMMA12R0012-A001

EXHIBIT B

EMBASSY COMPOUND BAGHDAD

OPERATIONS AND MAINTENANCE SERVICES

SECTION C

STATEMENT OF WORK

REQUEST FOR PROPOSALS

Department of State SAQMMA-12-R-0012-A001 Baghdad Embassy Compound

Request for Proposal O&M Support Services

FOR OFFICIAL USE ONLY Page C-2

SECTION C STATEMENT OF WORK (SOW)

C.1 General

This SOW is in support of the U.S. Embassy in Baghdad, providing support for Operations and

Maintenance (O&M) of existing facilities, plants, systems and compound. As the Embassy

Compound expands and changes, this document will be the basis for all new task orders to provide O&M services.

This SOW and associated documents will also be the contractual vehicle should the Department of State decide to expand the performance to other U.S. Government sites within Iraq during the life of the contract. Potential expansion may include, but not limited to O&M Support Services

(OMSS) for:

Central Iraq—Prosperity, Union III, Heliport and Olympia (all within the International

Zone); Baghdad Police Academy, Baghdad Diplomatic Support Center (BIAP), Taji, and

Besmaya

Northern Iraq--Kirkuk, Erbil and Tikrit

Southern Iraq -- Basrah and Umn Qasr.

C.1.A Objectives

C.1.A.1 Contractor shall provide all-inclusive OMSS for the Embassy Compound

(EC) in Baghdad, Iraq, for the following systems, facilities and other as described herein:

Electrical Generation and Distribution;

Heating Ventilation and Air Conditioning (HVAC);

Water Supply, Purification and Distribution;

Fire Alarm and Suppression Systems;

Sanitary Sewer and Waste Water Treatment Plant;

Elevator Maintenance;

Fuel Storage and Distribution for power generators and motor vehicle gas/diesel station;

Refuse and HAZMAT management and removal;

Grounds maintenance, design and installation;

Vehicle maintenance;

Facility/building/structure maintenance to include janitorial services;

Swimming pool maintenance;

Roads, parking lots and sidewalks, cleaning, maintenance and repair;

Structural inspections and repairs;

Satellite television system with studio management, and:

Select U.S. Government-owned commercial appliances used by outside vendors.

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C.1.A.2 The contractor must follow written manufacturer’s warranty requirements in maintaining these systems at a level of operation that ensures the facilities/systems continue to perform the function they were intended to perform.

C.1.A.3 O&M Plan - The contractor shall develop a formal O&M plan, based upon the most recent version of the Overseas Building Operations (OBO) Reliability Centered

Maintenance (RCM) Manual, and this SOW, for maintaining long-term operations of each utility system such that all components and equipment should maximize facility and equipment reliability while minimizing life-cycle costs. The draft plan shall be presented to the Contracting

Officer’s Representative (COR) for review not later than 10 days after contract award. The final approved plan shall be submitted to the COR for approval not later than 45 days after contract award for approval. It shall utilize best commercial maintenance practices that incorporate a combination of reactive, preventive, predictive, and proactive maintenance programs.

This plan shall ensure full operation of the EC based upon facility/system function and reliability. To improve cost efficiencies for the U.S. Government (USG), more advanced RCM techniques -- i.e. condition monitoring-- shall be used for critical and complicated facilities and systems, while simplified preventive and reactive maintenance procedures shall be implemented for less critical utility systems as part of the overall RCM approach. The contractor shall integrate its O&M Plan into the most recent version of Work Orders for Windows (WOW) within 90 days of COR approval of the final plan. (Note: There is no current method to merge databases at post so the data will have to be manually entered into the WOW via government provided terminals.)

All cost of transportation and training for initial placement of personnel shall be included in the fixed price of the O&M services.

The tasks provided in this section shall outline the base contract requirements and shall describe the Contractor’s provision of labor, materials and supplies needed to operate and maintain the facilities and systems.

C.1.A.4 The contract will require a Top Secret Facility Clearance, and personnel with

Top Secret (TS), Secret (S), and Moderate Risk Public Trust (MRPT) investigations as shown elsewhere in this contract. It is anticipated that the HVAC/Electrical staff working in the

Chancery will require a TS clearance. Other TS clearances depend on the offeror's operations plan. A TS Facility Clearance will be required prior to receiving the Notice to Proceed (NTP).

All personnel must possess the proper clearances prior to assuming their duties.

C.1.A.5 Definitions

Emergency Services – Work orders which require immediate attention. May require working other than the standard work hours or work days. Contractor is required to respond to call within a reasonable time, but not later than within 4 hours and take action to minimize the emergency situation.

Facility Clearance (FCL) - An administrative determination that a contractor facility is eligible for access to classified information at the same or lower classification category as the clearance being granted, either CONFIDENTIAL, SECRET OR TOP SECRET level.

The FCL includes the execution of a Department of State Security Agreement. Pursuant

Request for Proposal O&M Support Services

FOR OFFICIAL USE ONLY Page C-4 to these agreements, the government agrees to issue the FCL and inform the contractor as to the security classification to which the contractor will have access. The contractor agrees to abide by the security requirements set forth in the National Industrial Security

Program Operating Manual (NISPOM).

Facility/System Replacement – Design, acquisition, installation and/or construction of an entire facility and/or system (e.g. - replacing or repaving a road; replacing a system such as a whole building chiller; construction of a new building; addition to the footprint of an existing building.)

General Instructions – Instructions, directives and guidelines that apply to all personnel.

Light Construction – Design, acquisition, labor and materials to perform construction, renovation or remodeling activities not requiring more than 120 man-hours of labor to complete -- the number of hours required shall be negotiated by the Contractor and the

COR.

Operations & Maintenance (O&M) – All labor, tools, equipment, skill sets and materials to operate and maintain the facility/system at a level of performance equal to its designed purpose. This includes, but is not limited to, preventive maintenance, condition monitoring, repair, and light construction activities. O&M does not include facility/system replacement or new facility/system installation or construction.

Repair – Restoring a facility/system to its designed purpose using labor, materials and/or component parts replacement (e.g. - patching a road surface; replacing a defective generator component; replacing a damaged system component such as the compressor of a whole building chiller; replacing a small piece of equipment such as a split A/C unit.)

Scheduled Maintenance and Repair Services – All routine maintenance functions performed in accordance with the O&M Plan for EC facilities, systems and equipment.

Unscheduled Maintenance and Repair Services – Minor maintenance or repair services, not identified in the O&M Plan or out of sequence with the scheduled services but are relevant to maintaining or returning facilities, systems and equipment to proper working order.

C.2 Background Information

C.2.A Embassy Compound (EC)

The EC is located in Baghdad, Iraq. The physical site is in the heart of Baghdad, adjacent to the

Tigris River, and currently consists of 38 buildings, one service station, and 16 guard towers on approximately 104 acres with three primary sites -- New Embassy Compound, Diplomatic

Security Man Camp (Camp Condor), and East End. The site is within the International Zone

(formerly known as the Green Zone).

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The EC contains two power plants providing prime power to the EC. Domestic water is provided by three wells located on the site. The water passes through one of three water treatment systems and is stored in holding tanks. Sewage is treated using a waste water treatment system before being discharged from the site. All utilities are distributed throughout the EC. No municipal services are currently provided by the city of Baghdad.

C.2.B Diplomatic Security Man Camp (Camp Condor)

Located within the 104 acre site on approximately 15 acres, but exterior to the EC is a

Diplomatic Security (DS) Man Camp. The camp houses approximately 1200 people. The DS

Man Camp contains five one-megawatt backup generators, a water treatment system with two wells and a waste water treatment plant. There is also a dining facility and recreation areas. A

DS site plan will be provided following award.

C.2.C East End Housing Area (EEHA)

The Contractor shall be housed in the East End Housing Area (EEHA). The maintenance of the

EEHA, office space (future), O&M Operations Building, a water treatment and a waste water treatment plant, three wells, four water storage tanks holding 60,000 gallons each, two for fire sprinkler system and two for potable water, and outdoor pool facilities are the responsibility of the Contractor under this SOW. See Section C.7 for additional details.

C.2.D USG Inspections

The USG reserves the right to inspect and evaluate Contractor provided services at any time during the contract performance period(s). At the USG’s discretion, the Contractor’s activities or deliverables may be inspected by USG local staff, USG officials, or other knowledgeable third party sources designated by the USG.

The USG also has the right to conduct security, health and safety inspections of all spaces within the compound at any time.

C.2.D.1 Performance issues, security issues and safety issues identified by the Chief

QA inspector, Safety Officer or COR to the Contractor shall be promptly remedied. In some cases, the Contractor may be required by the Contracting Officer (CO) through the COR to submit formal reports that detail corrective action taken in response to documented problems and steps that will be taken to prevent re-occurrences.

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C.2.E Background Site Specifications

All dimensions and values provided are approximate. The unit of measure is meter squared

(m2).

C.2.E.1 Baghdad Embassy Compound

Building Gross

Area(m

Utility Building (UTL) 1,719

Warehouse (WSE) 3,474

Motor Pool (GMP) 1,519

General Support Annex (GSO) 1,104

Marine Security Guard Quarters (MSGQ) 1,925

Chancery Building 16,036

Office Annex I 7,855

Office Annex II 4,686

East Compound Access Control (CAC) 197

South CAC 58

East Service CAC 284

Chief of Mission Residence (CMR) 1,600

Deputy Chief of Mission Residence (DCMR) 954

Community Center (COMM CTR) 866

Guard Towers (16 total) N/A

Water Treatment Building (WT) 841

Waste Water Treatment Building (WWT) 26

Housing Facilities SDA 1 12,414

Housing Facilities SDA 2 9,958

Housing Facilities SDA 3 9,958

Housing Facilities SDA 4 9,958

Housing Facilities SDA 5 9,958

Housing Facilities SDA 6 9,958

West Service CAC 471

Main CAC 197

Consular CAC 75

Commissary (COMM) 1,730

Compound Recreational Facility 2,288

Dining Facility (DFAC) 2,973

DFAC Expansion 558

South Gym 600

Containerized housing units (CHUs) - 197 5857

Billings/West/East Al Khindi ECP’s N/A

Landscaping 54,201

Roads/Parking 66,848

Sidewalks 27,689

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C.2.E.2 EC Site Information

Size of EC Site 104 acres

# of Desk Spaces within the EC 1200

# of Apartments 619

Total Area of Carpet 65,100 m

Total # of EC Rest Rooms 726

Total # of Apartment Rest Rooms 619

Total # of Men’s Locker Rooms 4

Total # of Women’s Locker Rooms 4

Total # of Lockers 564

Streets (≈ 8 m wide) 4310 m

Sidewalk/Path (≈ 1.7 m wide) 5800 m

Raw Water Piping 1336 m

Domestic Water Piping 3380 m

Electric Duct Bank 8461 m

Sanitary Sewer Piping 2397 m

Storm Sewer Piping 4617 m

Fire Water Piping 4080 m

Parking Spaces 629

Billings road parking space outside white CAC

C.2.E.3 Diplomatic Security Man Camp (Camp Condor)

Building Gross

Area(m

CHUs - 295 8770

Containerized shower/rest room units -16 476

Diplomatic Security Man Camp Service CAC

(East)

Diplomatic Security Man Camp North CAC 75

Guard Towers (6 total) N/A

Water Treatment (WT) 26

Waste Water Treatment (Camp Condor) 26

Dining Facility (DFAC) 645

Landscape 0

Roads/Parking 4,763

Sidewalk 3,095

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C.2.E.4 DS Man Camp Information

Size of Site 11 acres

Length of Perimeter Wall 767 m

Number of Trailers for Living Quarters 254

Number of Trailers for Misc. Use 41

Number of Shower/Rest Room Facilities 16

Streets (≈ 8 m wide) 1256 m

Sidewalk/Path (≈ 1.7 m wide) 3020 m

Size of Soccer Field 0.50 acres

Domestic Water Piping 1725 m

Sanitary Sewer Piping 1850 m

Sanitary sewer Lift Stations (1 per manhole) 6

C.2.E.5 East End Housing Area

Building Gross

Area(m

Utility Building (UTL) 119

Warehouse (WSE) 3,500

PMO/Maintenance Shops 1,260

Information Annex Building (IAB) 197

East End Housing Area Service CAC 150

Recreation Pool Building 200

Guard Towers (6 total) N/A

Water Treatment Building (WT) 841

Waste Water Treatment Building (EEHA) 26

Housing Facilities SA 501 2,200

Housing Facilities SA 502 2,200

Housing Facilities SA 201 2,200

Housing Facilities SA 202 2,200

Housing Facilities SA 203 2,200

Housing Facilities SA 204 2,200

Housing Facilities SA 205 2,200

Housing Facilities SA 101 2,200

Housing Facilities SA 102 2,200

Housing Facilities SA 103 2,200

Housing Facilities SA 301 16,800

Landscape 35,247

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Roads/Parking 16,105

Sidewalks 11,533

C.2.E.6 East End Housing Area Information

Size of Site 29 acres

Length of Perimeter Wall 767 m

Streets (≈ 8 m wide) 1256 m

Sidewalk/Path (≈ 1.7 m wide) 3020 m

Size of Soccer Field 0.50 acres

Domestic Water Piping 1725 m

Sanitary Sewer Piping 1850 m

Sanitary sewer Lift Stations (1 per manhole) 6

C.2.F Addition or Deletion of Buildings, Facilities and Systems

C.2.F.1 Based upon the needs of the U.S. Embassy, the Contractor may be requested to add or delete buildings, facilities, and services to the O&M contract. Procedures for adding or removing facilities and services are described below. These procedures are for major adjustments to the O&M contract.

C.2.F.2 Adding a New Service to the O&M contract

Prior to, during, or upon completion of a new building or facility, the CO may send a written request for the Contractor to prepare a facility condition assessment, proposed maintenance services, and detailed cost estimate, with the intent of adding this new service, building or facility to the O&M contract. The facility condition assessment shall document the existing condition of the utility systems within the new building or facility. Both the Contractor and USG shall agree upon the existing conditions. Photographs may or may not be allowed in the facility condition assessment. The Regional Security Officer (RSO) will be consulted prior to, and have the opportunity to review before release, any photos taken anywhere on the site. The COR may also request joint inspections and monitoring with U.S. Embassy facility maintenance personnel to verify existing conditions.

The written facility condition assessment and cost proposal shall be sent to the contracting officer so he may begin formal contract negotiations to modify the O&M contract. Any maintenance services performed prior to completion of the modification is at the Contractor’s risk.

C.2.F.3 Deleting a Service from the O&M contract

The CO may direct, in writing, to delete O&M services to buildings or facilities under the O&M contract with a minimum of 45 days prior to proposed deletion date. The Contractor will have

10 days after the direction to propose any termination costs. Contract negotiations to modify the

O&M contract shall be based upon the established deletion date. The Contractor shall be responsible for performing a facility condition assessment, make any necessary repairs, update the WOW database, and turn over any government purchased spare parts and equipment to the

U.S. Embassy. In addition, the Contractor shall provide a written report containing the final

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FOR OFFICIAL USE ONLY Page C-10 facility’s condition assessment, detailed breakdown of cost credits in terms of labor and materials, and description of services to be deleted. Deletion of the service will become official only after written notification by the Contracting Officer.

C.2.F.4 Adding, Deleting, or Modifying Services to Buildings, Facilities and Systems

The CO may request new O&M services be added or existing O&M services be modified/deleted from specific buildings or facilities. The addition, removal, and/or modification of O&M services shall be primarily based upon, but not limited to, integrating properly trained Embassy

O&M personnel (USG employees or contractors) to take over portions of the core utility systems or adjusting O&M services to meet the needs of the U.S. Embassy. The contractor shall assess the cost impact of the change and submit a proposal to the CO for negotiation. The services shall only be changed after the award of a delivery order or modification by the CO. In urgent situations the CO may provide a notice to proceed in writing while negotiating and processing the change.

C.2.G Schedule

The transition schedule will begin with the award of the contract on or about August 1, 2012, with transfer of responsibility from the incumbent to the Contractor. The Contractor shall assume full performance of O&M services on November 1, 2012 and continue through October

31, 2013. This period may be adjusted based on solicitation delays or reasons outside the control of the USG. The USG has the option to extend the period of performance by up to four (4) one-year periods. The Transition Plan shall be submitted 10 days after Contract Award for approval.

C.2.G.1 Phase-In Transition Plan

Phase I- Transition

Contractor’s key personnel are identified in Section C.6.A. Phase I transition shall consist of the first set of key personnel being on site within 45 days after award of contract. The second deployment of key personnel will be onsite not later than 60 days after contract award. It is mandatory that the key O&M personnel be on site to participate in the turn over process and to become familiarized with all building and site systems prior to transition from the current O&M

Contractor. Training by the current O&M provider on how to operate and maintain their equipment is anticipated during this period. Provide an outline of the Phased Transition Plan with the proposal for evaluation purposes.

The key personnel shall also inspect all aspects of the EC and provide a detailed Facility

Condition Assessment within 75 days after full mobilization on-site to the USG Personnel on any potential problems that may adversely affect the performance of duties under this contract. Also included in the report shall be proposed remedies and any cost impacts to this contract.

Phase II- Full O&M Services

Phase II shall consist of 85% personnel being on site on November 1, 2012 and 100% by

December 1, 2012.. The Contractor shall provide all support services required under this proposal to move staff into the housing and office space provided, fully stock all parts and materials, obtain and have delivered to the site all equipment required, and commence all duties

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FOR OFFICIAL USE ONLY Page C-11 under this contract. The Contractor shall provide a preliminary staging plan with the Phased

Transition Plan on how this will be accomplished within the time frame allotted. Contractor staffing on site shall be in accordance with the Staffing Plan.

C.2.G.2 The Transition Plan shall be based on a sound and seamless transition from the current, incumbent contractor to the new contractor, as necessary. The plan will take into consideration housing limitations and requirements on re-deployment of the existing contractor personnel. The Contractor is expected to conduct a fact-finding with both USG Facilities

Management and the current contractor, to negotiate reasonable timeframes, and oversee the transition.

C.2.G.3 Demobilization Plan

The Contractor may be required to demobilize the program either on an emergency basis due to contingency or Embassy evacuation or due to contract completion. A demobilization plan will be developed initially, updated as required to address a new task order and be available for review on an annual basis by the Government. Requirements for any such activity will be conveyed at the task order level.

C.3 EC Contract Requirements C.3.A O&M Plan

C.3.A.1 The Contractor shall develop a formal O&M plan, based upon OBO RCM

Manual to be provided by the Government after award, for maintaining long-term operations of each utility system such that all components and equipment should reach their maximize facility and equipment reliability while minimizing life-cycle costs. This includes the chemical treatment program for all systems up to and including the HVAC and potable water systems.

The final O&M plan shall be presented to the COR for approval not later than 45 days after

Contract Award. It shall utilize best commercial maintenance practices that incorporate a combination of reactive, preventive, predictive, and proactive maintenance programs.

C.3.A.2 This plan shall ensure full operation of the EC based upon facility function and reliability. To improve cost efficiencies for the USG, more advanced RCM techniques, i.e.

condition monitoring, shall be used for critical and complicated facilities and systems, while simplified preventive and reactive maintenance procedures shall be implemented for less critical utility systems as part of the overall RCM approach. The Contractor shall integrate its O&M

Plan into the most recent version of WOW. Provide a sample O&M Plan with the proposal for evaluation purposes. A draft O&M Plan shall be submitted to the COR for review 10 days after

Contract Award. The final O&M Plan shall be submitted to the COR for approval 45 days after

Contract Award.

C.3.B Management Plans

C.3.B.1 The Contractor will develop and implement a Program Management Plan

(PMP). The PMP shall describe how the Offeror will provide an overall approach to plan, monitor, control, and assess performance outcomes, manage risk, establish continuous communications, and apply techniques for continuous improvements. The PMP will contain a

Requirements Matrix and Schedule for both transition period and base year, and will be updated as needed for new task orders and contract expansion. It will be the basis for Quarterly and

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Annual Program Management Reviews. The draft version should be made available for review by the COR and Facilities Manager assigned as Project Manager at 10 days and 45 days after

Contract Award, and for approval 75 days after Contract Award.

C.3.B.2 The Contractor will develop and implement a Quality Control Plan (QCP)

The QCP shall describe how the Offeror will ensure the quality of all OMSS services provided under this contract, and include methodologies the Offeror intends to employ to ensure the quality, accuracy and completeness of the O&M services. The report is due 30 days after

Contract Start.

C.3.B.3 The Contractor will develop and implement a Cost Control Plan (CCP). The

CCP shall describe how the Offeror will ensure costs are monitored and controlled for cost reimbursement OMSS items and services provided under this contract. The CCP will include methodologies ensuring the labor hours and reimbursable costs are segregated and tracked at task order line item level for reasonableness, allowability and allocability. It will also address how the Offeror will monitor, control and reduce cost over time on cost reimbursement equipment, supplies, materials, and subcontract by the increase use and purchase from the local labor and supply markets. The CCP is due 30 days after Contract Start.

C.3.B.4 The Contractor will develop and implement a Safety Plan. The plan should be based on U.S. Regulations and EC guidance and requirements. The plan will be reviewed and accepted by the COR and Post Safety Officer, reflected on a cover sheet. The Safety Plan will then be distributed as needed, and be used as part of the training for all Contractor personnel arriving on Post. The plan is due 60 days after Contract Award, and be updated for approval annually.

C.3.C Facilities and Services

This O&M Contractor (herein referred to as Contractor) shall support the activities of the United

States Embassy located in Baghdad, Iraq.

The Contractor shall provide all services required under this SOW including O&M services, janitorial, landscaping, trash removal services, Building Automation System (BAS) monitoring, service desk operations and scheduling of service, work, and work order tickets, life support services, elevators, pool maintenance, parts and materials purchasing and storage, and pest control.

USG may add or subtract facilities, buildings, and O&M services to and from the O&M program as the O&M needs of the U.S. Embassy change. Addition or subtraction of these facilities or services shall be requested in writing and shall be formally added to or deleted from the O&M program via contract modifications. See Section C.1.F.

C.3.D Operations

The O&M Plan discussed in Section C.3.A shall include the following provisions:

C.3.D.1 Provide for operation of the HVAC and electrical services to meet the

Embassy Compound’s 24 hour, 7 days per week mission critical requirements.

C.3.D.2 Provide for regular inspections of building systems at a minimum of every four (4) hours, twenty-four hours per day, unless circumstances call for more frequent

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FOR OFFICIAL USE ONLY Page C-13 inspections. These inspections shall determine if equipment or systems are operating within required parameters and if the presence of fire or unsafe conditions, unauthorized personnel, or abnormalities exist that may require corrective actions. The Contractor shall act upon discrepancies as soon as conditions permit.

C.3.D.3 The Contractor shall operate EC chillers, ventilation, building automation, power, life safety and the other supporting auxiliary systems. Conditions that affect the availability or proper operation of EC systems shall be communicated as quickly as circumstances permit to the proper USG personnel. The Contractor shall operate building systems in accordance with USG requirements, while maximizing energy efficiencies and equipment life.

C.3.D.4 The Contractor shall recommend in the proposal a software database application to support the above activities. This application will be subject to approval by the

COR after contract award. The Contractor will implement and maintain the approved database as a central log to convey the status of the EC systems or EC occurrences. Each shift shall log the condition and availability of HVAC systems, elevators, power systems, building automation systems, fire detection, alarm and annunciation systems, chillers, water treatment, weather conditions, and events that influence the operations or availability of the building conditions.

C.3.E Maintenance

C.3.E.1 The Contractor shall perform preventive, routine and emergency maintenance to all EC systems, pursuant to the approved maintenance plan and in accordance with equipment manufacturer’s recommendations, seasonal conditions or USG requirements. The Contractor shall immediately respond to emergency repairs and inform the USG as soon as circumstance permits.

C.3.E.2 Roof and Roofing Systems: To include but not be limited to insulation, gravel, flashings, vent stacks, pitch pockets, lighting arrestors, walkways, exposed concrete, ladders, sun decks, platforms, parapets, glass sections, and glazing joints, atrium expansion joints, storm drains, power, mechanical.

C.3.E.3 Driveways, Curbs, Gutters and Paving: To include but not be limited to, asphalt or concrete paving, gravel drives and parking areas, brick pavers, pedestrian walks and building approaches, striping and signage, control joints speed bumps, haunches, corbels and capitals; soffits, beams and columns, drains piping and insulation, power, lighting and mechanical systems, lobbies, walkways, driveways and stairwells, painting, speed bumps and signage. The contractor shall maintain the vehicle and pedestrian surfaces, but any major repair to the travel surfaces shall require COR approval.

C.3.E.4 Embassy Compound Exteriors, and Foundations: To include but not be limited to the concrete and masonry systems, control and expansion joints, exposed or painted concrete, glass and glazing materials, solar screen and support structure, sills and soffits, nosing’s, control joints, settlement and movement, building and property fences, railings, posts, anchors, waterproofing, trench drains, French drains, catch basins, erosions, curb inlets, gratings, control joints; and settlement or movement conditions and the appearance of all exposed surfaces. Also included is exterior monument and building signage, and street signs.

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C.3.E.5 Interior Embassy Compound Spaces: To include but not be limited to; glass and trim, building hardware to include locks, latch, lock cylinders, closures and doors frames;

repair to ceilings, flooring and raised floor systems; repair and refinish and cosmetic details to painted areas, carpets, drywall, tile, paneling, wall covering, glass, trim and finishes. Also included is interior signage, which includes directional signage and room designations.

C.3.E.6 Embassy Compound Mechanical Systems: To include but not be limited to;

potable water systems, roof, exterior drainage and sanitary sewage systems, exterior irrigation systems (when applicable), water coolers and fountains, chilled water systems, DX units, condensate systems, heating, ventilation and air conditioning systems, water treatment, air distribution systems (air handlers, duct work, etc.); pneumatic and electronic controls and compressed air systems, and fuel distribution & monitoring. These activities shall also include but not be limited to the inspection, lubrication and adjustments of all building equipment, replacement of filtration or wear devices.

C.3.E.7 Embassy Compound Electrical Systems: The Contractor shall conduct primary and emergency power system preventative maintenance and testing in accordance with the O&M Plan specified in Section C.3.A. These activities shall include but not be limited to annual infrared scans and service to the switchgears, risers and all distribution panels, motor starters, tap box connections, generators, transformers, and substations. Repairs or service also include switches, receptacles and cabling.

C.3.E.8 Embassy Compound Life Safety Systems: To include but not be limited to;

fire and life safety systems composed of fire pumps, dry systems, suppression systems, and smoke evacuation systems. The Contractor shall conduct maintenance and testing of all

Embassy Compound Life Safety Systems in accordance with the O&M Plan specified in Section

C.3.A.

C.3.E.9 Embassy Compound Mechanical Areas: The Contractor shall maintain all

Embassy Compound utility areas in all buildings to the highest standards of cleanliness and appearance. These areas shall be kept free of dust, debris, graffiti or un-repaired conditions.

These areas shall also be kept in an organized, safe and professional manner. The Contractor shall maintain high standards of painting and signage for the mechanical electrical area piping, machinery, rooms, equipment pads and skids, walls, and doors. The selection and placement of signage or paint used to fulfill this task shall be coordinated with the USG in advance, to ensure color codes, safety warning etc., are consistent with USG requirements or existing standards.

C.3.E.10 Exterior Areas Other Than Described Above: The Contractor shall maintain all exterior areas to the highest standards of cleanliness and appearance. All plant areas will be irrigated as needed to maintain optimum plant health and in accordance with seasonal changes and post direction. Water conservancy shall be observed, and landscape design shall take the regional climate into consideration when adding plant material. Garden areas and flower beds will be kept clear of debris, and mulched as appropriate. Dormant plants shall be pruned and trimmed as appropriate. Grass areas will be kept trimmed and irrigated. Outdoor recreation areas will be maintained as needed. All outdoor areas will be kept policed of trash and debris.

Walkways and streets will be cleared of dust and sand as needed.

C.3.F Security Vetting Requirements

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C.3.F.1 This is a CLASSIFIED project and clearances are required. Each Contractor staff member shall be subject to a criminal background investigation. No felons will be allowed to work on this contract. Each individual must be capable of passing a full security screening to be performed in his or her home country, and be able to secure a security badge to work on the

Baghdad US Embassy Project, in accordance with the Chief of Mission's authority.

C.3.F.2 Contractor shall submit the following for the Initial Vetting Process within 30 days after Contract award:

Name

Country of Origin ID (Social Security card or equivalent)

Passport Number

Follow-on and Final submission of information for vetting will be 45 and 60 days after Contract

Award as needed. (Note: These dates are not restrictive to earlier submission—information may be submitted at any time after Notice To Proceed.)

C.3.F.3 Allow 30 days for the vetting process for interim MRPT clearances. For interim Top Secret Clearances, the process may take anywhere from 10 days to 3 months, depending on an individual’s current security clearances and other factors.

C.3.F.4 Any contractor employee requiring access to Government unclassified computer systems (e.g. WOW) must obtain a Moderate Risk Public Trust clearance.

C.3.G Work Environment

C.3.G.1 Contractor shall provide for transportation to Baghdad for all staff required to perform the functions outlined in this SOW. This includes all air fare, ground transportation, visas, country clearances, etc. At this time, Contractor personnel are authorized to travel into Iraq via Embassy Air and are transported from the Baghdad Diplomatic Support

Center at the Baghdad International Airport to the Embassy Compound via secure transportation.

All modes of transportation including manifest and schedules shall be coordinated with Embassy

Compound RSO and the Facilities Manager or delegate. Travel in support of this contract shall be in accordance with the Federal Travel Regulations and DOS guidance.

C.3.G.2 All mobilization and reoccurring costs associated with travel to and from the Embassy Compound in Baghdad, Iraq shall be included in the Contractor proposal. Travel costs are considered cost reimbursable items.

C.3.H Housing, Office, and Shop Areas

C.3.H.1 Access from the East End Man Camp to the Embassy Compound shall be available 24/7 in support of the services under this contract. Shop areas shall be provided on the

Embassy compound at the Facilities O&M Operations Building, East End Warehouse and the

Motor Pool Building.. If the space is not sufficient for your proposed service plan, provide a preliminary space plan and a justification for why the added space/facilities are needed.

C.3.H.2 Shop Area Equipment-- All shop areas located within the Facilities O&M

Operations Building, East End Warehouse or Motor Pool building (welding, paint booth, paint shop, electrician shop, HVAC shop, plumber shop, carpenter shop, garden supply shop, and vehicle maintenance shop) shall be fully equipped under this SOW with all required tools and equipment needed to perform all services under this SOW. Contractor shall provide a list of equipment proposed to be provided with the Formal O&M plan. Also, provide a preliminary

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220/400 volt 50 Hz.

C.3.I Training

The Contractor is expected to provide capable personnel fully trained on the equipment on site.

The cost of all replacement personnel (those personnel who come after the initial staffing as replacements), including training cost, will be included in the fixed price for O&M services and not charged separately to the government. See Section C.4 for additional requirements on O&M

Life Support Systems.

C.4 O&M Life Support Systems

C.4.A Fuel Oil and Gasoline

The USG shall procure all fuel oil and gasoline for the complex and have it delivered to the filling station and Service CACs. The Contractor shall take possession of the fuel oil and gasoline and all storage and distribution systems within the perimeter walls.

C.4.A.1 The Contractor shall operate and maintain the complete fuel storage and distribution system from the remote fuel fill point (along the outside of the perimeter wall) through double lined fiberglass piping to holding, bulk storage, supplementary storage, and day tanks, to the distribution systems to the generators and Service Station, including backup fuel storage tanks. Also include primary facilities and accessory systems such as pumps, valves, and electrical systems to monitor flow and tank levels.

C.4.A.2 These tanks must be filled by the O&M Contractor under this SOW. Fuel shall be provided by the USG at the fill station, which has the capability to fill secondary fuel delivery systems. The Contractor shall provide all materials, parts, supplies, and vehicles under this cost proposal to meet the requirements specified herein. Vehicles shall not exceed 7500 gallon capacities each. Vehicle purchases must be approved by the COR or delegate prior to arrival on site. See Section C.4.T for additional details on vehicles supplied under this SOW.

C.4.A.3 A bi-weekly report of fuel inventory and estimated days of supply shall be provided to the COR. A minimal level will be established by the COR requiring immediate reporting.

C.4.A.4 An inventory of fuel storage tanks and locations will be provided after contract award.

C.4.B Electrical Utility/Power Grid

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C.4.B.1 The Contractor shall provide the O&M services based on the O&M Plan described in Section C.3.A. All electric power services are required to be fully functional, 24 hours a day, 7 days a week, 365 days a year, with N+ 2 redundancy. N+2 redundancy means that the required number of units (N) is operational with (2) additional units on stand-by in operational readiness. Except for the procurement of fuel for the generators, the Contractor shall be responsible to provide supervision labor, materials, spare parts, qualified labor, and equipment needed to meet these service requirements.

C.4.B.2 Electrical Generation and Distribution System includes operating and maintaining primary and support facilities associated with the following:

(1) All power generation components within the West End Utility Building to include:

(18) Caterpillar one megawatt (MW) generators;

11 kilovolt (KV) power grid;

switch gear;

all support and distribution systems.

(2) All power generation components within the East End Power Plant to include (9) one

MW generators.

(3) Power grid within the three compounds to include underground transmission and distribution lines from delivery points to all main service entrances in buildings, including 43 substations, transformers, and accessories.

(4) Interior building electrical distribution to include switchgears, uninterrupted power supplies, wiring, breaker panels, backup generators and electrical distribution system, switches, outlets, light fixtures, exit lights and mounted emergency lights.

(5) Exterior lighting and electric distribution systems up to distribution panels or junction boxes that lead to exterior perimeter and compound lights, and electrical distribution to perimeter barriers, gates, "mushroom" light fixtures and electric accessories.

C.4.B.3 The generators and 11 KV electric power grids shall be operational 24 hours per day, 7 days a week, and 365 days of the year with N+ 2 redundancy. Any pre-designated power outages or maintenance that reduces the redundancy of the systems below N+2 shall be coordinated with the COR in advance (5 days minimum).

C.4.B.4 The Contractor shall staff to the appropriate level with certified technicians for the systems specified in Section C.4.B.2 to provide a maximum 30 minute response time in the event of an emergency 24 hours per day, 7 days per week, and 365 days per year. An emergency shall be defined as having less than N+2 capability at any time, or as determined by the USG and Contractor personnel. The Contractor may provide this service through staff who has obtained training and certification by the equipment vendors or a contract with the equipment manufacturers’ representative. A copy of the Certification documents or subcontracts must be

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C.4.B.5 Manufacturer’s Contact Information--To be provided upon Contract Award.

C.4.C Water Supply, Purification, and Distribution System

C.4.C.1 Includes operating and maintaining all primary facilities and accessory systems of the water distribution system including the two wells, two water purification systems, 1 million-liter underground tank, four domestic water pumps, cold water distribution pipes, valves, and other equipment up to and including the shutoff valves just before the interior and exterior end points for the showers, toilets and faucets that service the buildings and exterior spigots and fountains.

C.4.C.2 Operation of the water purification system and water quality testing shall meet the requirements and guidelines described in the U.S. Department of State Drinking Water

Safety Program from the Office of Safety/Health and Environmental Management (SHEM, revised August 2004), to insure the overall quality of the water is potable as per SHEM standards. Contractor shall also provide all chemicals and equipment needed for the water purification system per the O&M Plan described in Section C.3.A. The water supply, purification, and distribution systems shall be operational 24 hours per day, 365 days of the year with N+1 redundancy. Any pre-designated outages or maintenance that reduces the redundancy of the systems shall be coordinated with the COR in advance (5 days minimum).

C.4.C.3 The Contractor shall staff at a level with certified technicians for the systems specified in Section C.4.C.1 in order to provide a maximum 2 hour response time in the event of an emergency 24 hours per day, 7 days per week, and 365 days per year. An emergency shall be defined as having less than N+1 capability at any time, or as determined by the USG and

Contractor personnel. The Contractor may provide this service through staff who have obtained training and certification by the equipment vendors or a contract with the equipment manufacturers’ representative. A copy of the Certification documents or subcontracts must be provided to the USG with the O&M Plan. The proposal must specifically reference an understanding and compliance with this requirement.

C.4.C.4 Manufacturer’s Contact Information--To be provided upon Contract Award.

C.4.D Waste Water Treatment System

C.4.D.1 Includes operating and maintaining all pumps, piping, manholes, exterior cleanouts, holding tanks, lift stations, effluent tank, and waste water treatment system. Also included is all interior sanitary piping from the main exit points that lead to the sewage treatment plant up to and including the air traps for the drains of sinks, toilets, and floors, and pumps within the buildings and exterior facilities. Disposal of sludge and effluent shall be in accordance with the local government laws and shall be approved by the USG. It is the responsibility of the Contractor to remove the waste and materials as required and to provide all new materials per the manufacturers’ recommendations or USG requirements. Removal means

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C.4.D.2 The Contractor shall staff at a level with certified technicians for the systems specified in Section C.4.D.1 in order to provide a maximum 2 hour response time in the event of an emergency 24 hours per day, 7 days per week, and 365 days per year. An emergency shall be defined as having less than N capability at any time, or as determined by the USG and Contractor personnel. The Contractor may provide this service through staff who have obtained training and certification by the equipment vendors or a contract with the equipment manufacturers’ representative. A copy of the Certification documents or subcontracts must be provided to the

USG with the O&M Plan. The proposal must specifically reference an understanding and compliance with this requirement.

C.4.D.3 Manufacturer’s Contact Information--To be provided upon Contract Award.

C.4.E Heating and Ventilation Systems

This includes all systems and parts for all HVAC systems throughout the site. See Section J-11 for a list of equipment. The below are items to be covered under this SOW. This list is not intended to be all inclusive, but provide a broad outline of the systems installed on the EC.

Individual HVAC building systems including air cooled chillers, DX units, air handling units, filters (also Chem Bio), ductwork, dampers, actuators, fans, cold water lines, heating and cooling units, fan coil units, electric reheats, diffusers, vents, variable air volume (VAV) boxes, exhaust fans, supply fans, smoke exhaust fans, fresh air fans, control valves, cooling coils, etc.

Ventilation systems for laundry rooms, kitchens, and rest rooms within the Housing units.

Building Automated Systems and thermostats that control the individual building

HVAC systems and room temperatures.

C.4.F Filtration Systems

C.4.F.1 This work includes inspection, cleaning, and replacement of all HVAC filters throughout the EC, including office and residential areas. The Contractor shall supply these filters as part of the preventive maintenance program. All procurement, shipping, and installation costs for replacement of HVAC filters and Chem Bio filters within the EC shall be included in the overall price. The procurement of the Chem Bio filters and installation shall be considered in the overall price. The Contractor shall get the COR's written approval for the purchase of each batch of filters prior to procurement and to coordinate the shipping of the items.

Contractor shall budget and plan for the replacement of the Chem Bio filters in the fourth year of the contract.

C.4.G Kitchen Systems and Equipment

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C.4.G.1 This includes O&M and repair services for all commercial and residential kitchen equipment located throughout the EC, up to and including the following:

Refrigerators, stoves, ovens, dishwashers;

Washer and dryers;

Commercial refrigeration units, etc.

C.4.G.2 A complete list will be compiled by the Contractor as part of the Inventory of

Supplies, and submitted to the COR for approval 45 days after Contract Start. As part of this service, the Contractor shall procure and store as spare parts, 5% of the total number of SDA appliances. This includes refrigerators, ovens, dishwashers, and microwaves. As units are issued, additional units shall be ordered to maintain the correct volume of appliances. These purchases will be reimbursed by the USG, while the installation services shall be considered as part of the fixed price for O&M services under this contract.

C.4.H Fire Alarm and Suppression Systems

C.4.H.1 Includes operating and maintaining all primary facilities and accessory systems for the interior of the buildings and EC site encompassing sprinklers, piping system, portable fire extinguishers and fire alarm systems inside the buildings; compound fire main from the diesel fire main pumps to the interior of the buildings and fire hydrants. The Contractor shall be responsible to insure these systems are fully operational in case of a fire or emergency situation. All systems shall be maintained per manufacturer’s and National Fire Protection

Association (NFPA) requirements. There are approximately 26 fire hydrants on the EC site.

C.4.H.2 The Contractor shall be responsible for maintaining, including periodic cleaning or replacing as required, of all heat/smoke detectors and carbon monoxide detectors.

The contractor should take into consideration that Iraq can be a dusty environment with sand storms that can impact smoke detector operation if cleanliness is not maintained.

C.4.H.3 The Contractor shall be responsible for writing, maintaining and complying with a fire emergency plan, due 60 days after Contract Start, which minimizes damage to the utility equipment during drills or actual fires. However, during fire emergency situations, Contractor is not responsible for putting out fires, providing services to fight fires, or operating fire hydrants.