RFP # 30227-00725 – Amendment # 1 Page 1 of 82

STATE OF TENNESSEE

ADMINISTRATIVE OFFICE OF THE COURTS

REQUEST FOR PROPOSALS # 30227-00725

AMENDMENT # 1

FOR STATEWIDE COURT CMS AND eFILING

APPLICATION

DATE: AUGUST 29, 2025

RFP # 30227-00725 IS AMENDED AS FOLLOWS:

1. This RFP Schedule of Events updates and confirms scheduled RFP dates. Any event, time, or date containing revised or new text is highlighted.

EVENT

TIME

(central time zone)

DATE

1. RFP Issued July 31, 2025

2. Disability Accommodation Request Deadline 3:30 p.m. August 5, 2025

3. Pre-response Conference 1:00 p.m. August 6, 2025

4. Notice of Intent to Respond Deadline August 8, 2025

5. Written “Questions & Comments” Deadline 3:30 p.m. August 15, 2025

6. State Response to Written “Questions & Comments” August 29, 2025

7. Written “Questions & Comments” Deadline (2nd round) 3:30 p.m. September 5, 2025

8. State Response to Written “Questions & Comments” (2nd round) September 12, 2025

9. Response Deadline 4:30 p.m. September 22, 2025

10. State Opening & Scoring of Cost Proposals September 23, 2025

11. State Completion of Technical Response Evaluations November 3, 2025

12. State Schedules Respondent Oral Presentations (Top 3 Ranked Respondents Only)

November 4, 2025

13. Respondent Oral Presentations November 12 – 14, 2025

14. Negotiation November 17 – December 1,

15. State Notice of Intent to Award Released and RFP Files Opened for Public Inspection 2:00 p.m. December 2, 2025

RFP # 30227-00725 – Amendment # 1 Page 2 of 82

16. End of Protest Period December 12, 2025

17. State sends contract to Contractor for signature December 23, 2025

18. Contractor Signature Deadline . January 31, 2026

2. State responses to questions and comments in the table below amend and clarify this RFP.

Any restatement of RFP text in the Question/Comment column shall NOT be construed as a change in the actual wording of the RFP document.

RFP

SECTION

PAGE

# QUESTION / COMMENT STATE RESPONSE

1. How many systems in scope for conversion?

Specific information is not available.

Refer to RFP section 1.1 Statement of Procurement Purpose., and section 1.1.2 Estimated Volume of Users and Cases. Utilize the totality of the RFP and attachments to support your response and cost proposal. Respond to the best of your ability. Note any limitations of your system.

2. How many source databases are in scope for migration?

See the answer to Question #1.

3. Do all counties use the same data structure today?

No.

4. Can you provide how many transactions are required (e.g.

import, export, both) for each interface in Appendix B?

See the answer to Question #1.

1.6.15 5. eFIling – ability to allow Jurisdiction Administrators to add/modify/delete holidays – Is it the intent of the AOC to limit users from eFiling on holidays?

ID #4 6. Non-Functional Architecture - Ability to be usable without requiring the deployment of end-user workstation / client-side components or workstation setting changes.

Can you define End-user workstation and Client side components or workstation setting changes.

The solution must be deployable to current workstations (e.g., computer, monitor, etc.) without requirement for changes or addition of customized technology.

ID #29 7. Non-Functional Architecture - Ability to automatically adjust the solution time for daylight

This architecture applies to any components of the CMS and eFiling application that are affected by time.

RFP # 30227-00725 – Amendment # 1 Page 3 of 82

RFP

SECTION

PAGE

# QUESTION / COMMENT STATE RESPONSE

savings time on all solution components.

Can you expand on this a little more. What solution components are going to be involved?

See definition of Solution in RFP Attachment 6.7.

1.1.43 8. eFIling – Ability for the EFSP and/or the EFM to verify the condition of documents uploaded by Filers and prevent upload if a document is found to be corrupt or does not meet standards

Can you tell us what standards they are referring to? Do they have court standards that you expect us to use? Are those standards they can/will share?

Standards relate to Court requirements for acceptance of electronic filing documents.

Standards will be provided to the vendor during the implementation process to ensure the Commercial-off-the-shelf (“COTS”) eFiling solution can be configured to meet each Court’s requirements and acceptance criterion.

1.1.46 9. Ability to electronically file a marked document (e.g., image or icon that is in the background of a document akin to an official seal versus a file stamp utilized for certification, dates and times)

Can you provide an example/business case for this scenario?

Ex. Document that has a DRAFT watermark or other similar watermark.

1.7.5 and 1.7.6

10. Ability to request service of a citation and Ability for a Filer to request service of a citation

Can you please describe the difference between these two requirements?

1.7.5 – Requested by Court

1.7.6 – Requested by Filer

2.8.1 11. Ability for filers to submit filings for eDiscovery.

Is eDiscovery to be utilized for civil or criminal cases?

Respond to the best of your ability.

Note any limitations of your system.

2.8.1 12. Ability to support management and tracking of Tennessee’s Safe Babies Program.

What are the current business processes for this program?

CMS Functionality Item 4.5.6 of RFP Attachment 6.6. is hereby amended to the following: “Ability to support management and tracking of a court program.” Please see amendment item below.

State is requesting a configurable COTS solution. Respond to the best of your ability. Note any limitations of your system.

RFP # 30227-00725 – Amendment # 1 Page 4 of 82

PAGE

# QUESTION / COMMENT STATE RESPONSE

5.1.42 13. Ability to transfer a portion of the case to another court.

Is the court where a portion of the case is being transferred creating a new case and are documents being copied to the new case?

Cases may be transferred to another Court jurisdiction and the entire electronic case file and security access must be accessible by that Court.

Additionally, cases may be transferred to another judicial official for a decision (e.g. Motion in Limine or Competency Assessments).

Appendix E 14. Chart of Tennessee Counties by Population and CMS Currently Used

For counties that are listed with multiple CMS – are the different CMS listed for different courts or are they document management systems?

Both.

15. Does the AOC plan to have an active role in the statewide rollout during and/or after the pilot implementation? If so, what is the AOC’s desired or expected level of involvement?

Refer to RFP Attachment 6.2 Section C, item reference number C.3.

16. What are the types of roles that the AOC intends to supply during the implementation?

See the answer to Question #15.

17. What roles will the individual counties supply during implementation?

See the answer to Question #15.

CMS

Functional Requirement 3.1.23

18. Ability to track electronic monitoring (e.g., bracelet) data within the CMS through integration with third-party tools

Can the AOC please provide additional details for this requirement, i.e., How is this business process completed in the legacy CMS and current state? Which third party tools are in use?

State is requesting a configurable COTS solution. Utilize the totality of the RFP and attachments to support your response and cost proposal.

A.6.4 Change Management

19. Does the AOC have in-house or consultant responsible for Change Management services for this project?

See the answer to Question #18.

Functional

20. Ability to associate a party record already in the system to a case (e.g., manually entered

RFP # 30227-00725 – Amendment # 1 Page 5 of 82

PAGE

# QUESTION / COMMENT STATE RESPONSE

Requirement 1.1.12 case or electronically accepted case - eFile), with security measures to ensure that records are viewable but not editable across jurisdictions.

What part of the data should not be editable across jurisdictions?

Requirement 1.1.22

21. Ability to integrate with eCitation system to confirm ticket numbers are correct for both regular and eCite tickets determine proper ticket numbers for both regular and eCite tickets

When would the ticket number validation occur? During entry?

Is it expected to prevent entry or create a notification to review if a mismatch occurs?

Functional Requirement 1.1.24

22. Ability to integrate with an eCitations portal to automate case creation including auto-scheduling of hearings and auto-printing of key documents

What types of documents would be printed? How does the existing eCitation Portal work today? Is it an SFTP?

State format already exists?

Requirement 1.2.24

23. Ability to receive system notification and manually set notifications of attorney conflicts of interest based on configurable reasons

What type of notification and what is the expected timing for the notification?

Functional Requirement 2.2.16

24. Ability to export reports or queries into a workflow queue for processing

Who would work with the report that was placed in a workflow queue? Are there multiple people involved in working with the reports or is this more like an inbox of reports to review?

Functional Requirement 2.5.9

25. Ability to flag events (e.g., court orders) with outstanding requirements (e.g., court ordered payment for a registry account has not been received)

Are there other non-financial

RFP # 30227-00725 – Amendment # 1 Page 6 of 82

PAGE

# QUESTION / COMMENT STATE RESPONSE

"outstanding requirements" that flagging is used for?

Requirement 3.6.3

26. Ability to automatically alert a court of the need for an interpreter based on flag within the person record

Who should be alerted and when is the expected time for the alert?

Functional Requirement 4.7.36

27. Ability to provide public view (e.g., kiosk) in the courthouse providing access to the court calendar and other configurable information from

CMS

What type of information is expected to be optional through configuration?

Functional Requirement 5.1.12

28. Ability to configure the automatic initiation of events and include the capability to send information to external parties (e.g., Department of Safety) through integration.

Integration questions for each External Party:

Business Units—Which business units are supported by this interface? (i.e., who, on both sides, benefits from having this exchange?) For example, "Court sends dispositions to Dept. of Safety"

Business Process—What process does this exchange support, or what processes does the other system need to accomplish based on this integration?

Format—If a specific format must be used, what format is used for this integration?

Transport Requirements—Are there existing endpoints for the data exchange that must be used? SFTP, Web Service Endpoint, UNC Path?

Event-based or Batch—Is the integration triggered by system processes (e.g., someone saves information on a case) or triggered in batch (on demand or scheduled)?

Batch Frequency—If processed in batch, how often is the batch

RFP # 30227-00725 – Amendment # 1 Page 7 of 82

PAGE

# QUESTION / COMMENT STATE RESPONSE

processed? Minutes/ Hours/ Days?

Direction—Which system initiates the process, and which target system receives the required content? Is there a response from the target system to confirm receipt?

Data Elements—What type of data is part of the exchange?

Does it require the entire case or entity sets with all details to be synchronized?

Volume—If batch, how many records per batch (min, max, average)? If it is event-based, how often will the event be triggered?

Data Preparation—Are there processes that update or evaluate data entered in the system that prepare, filter, or qualify the data to be sent to a partner system?

Requirement 5.4.3

29. Ability to add pre-configured and defined page numbers, attributes, and BATES stamps to each page of an appeals document. Include functionality to electronically transmit the complete appeals record to the Appeals Court, ensuring efficient and accurate document handling

Business Units—Which business units are supported by this interface? (i.e., who, on both sides, benefits from having this exchange?)

Business Process—What process does this exchange support, or what processes does the other system need to accomplish based on this integration?

Format—If a specific format must be used, what format is used for this integration?

Event-based or Batch—Is the integration triggered by system processes (e.g., someone saves information on a case) or triggered in batch (on demand or scheduled)?

Batch Frequency—If processed in batch, how often is the batch processed? Minutes/ Hours/ Days?

RFP # 30227-00725 – Amendment # 1 Page 8 of 82

Transport Requirements—Are there existing endpoints for the data exchange that must be used? SFTP, Web Service Endpoint, UNC Path?

Direction—Which system initiates the process, and which target system receives the required content? Is there a response from the target system to confirm receipt?

Data Elements—What type of data is part of the exchange?

Does it require the entire case or entity sets with all details to be synchronized?

Volume—If batch, how many records per batch (min, max, average)? If it is event-based, how often will the event be triggered?

Data Preparation—Are there processes that update or evaluate data entered in the system that prepare, filter, or

Requirement 5.4.7

30. Ability to support both types of appeals, whether to the Court of Appeals or a higher jurisdiction, with the capability for manual designation of the appeal recipient. Ensure the system supports a standardized naming convention across the state, with configurable policies for lettering and naming

What designations are needed when specifying a recipient?

Standard naming of what, specifically? What are some examples of what can be configured as it pertains to lettering and naming?

Functional Requirement 5.4.9

31. Ability to calculate the due date of a transcript to the Court of Appeals

What are the variables used to calculate the due date?

Functional Requirement 5.7.1

32. Ability to integrate with external databases to update relevant legal information

What legal information is relevant?

RFP # 30227-00725 – Amendment # 1 Page 9 of 82

Business Units—Which business units are supported by this interface? (i.e., who, on both sides, benefits from having this exchange?)

Business Process—What process does this exchange support, or what processes does the other system need to accomplish based on this integration?

Format—If a specific format must be used, what format is used for this integration?

Event-based or Batch—Is the integration triggered by system processes (e.g., someone saves information on a case) or triggered in batch (on demand or scheduled)?

Batch Frequency—If processed in batch, how often is the batch processed? Minutes/ Hours/ Days?

Transport Requirements—Are there existing endpoints for the data exchange that must be used? SFTP, Web Service Endpoint, UNC Path?

Direction—Which system initiates the process, and which target system receives the required content? Is there a response from the target system to confirm receipt?

Data Elements—What type of data is part of the exchange?

Does it require the entire case or entity sets with all details to be synchronized?

Volume—If batch, how many records per batch (min, max, average)? If it is event-based, how often will the event be triggered?

Data Preparation—Are there processes that update or evaluate data entered in the system that prepare, filter, or

Requirement 6.4.2

33. Ability to generate reminders for overdue payments, with functionality to trigger actions such as reporting to the Department of Safety (DOS) for suspending driver's licenses

See the answer to Question #18.

Also, refer to RFP Appendix A for sample use cases.

RFP # 30227-00725 – Amendment # 1 Page 10 of 82

What rules apply to DOS reporting? What case attributes include or exclude a case from reporting?

Business Units—Which business units are supported by this interface? (i.e., who, on both sides, benefits from having this exchange?)

Business Process—What process does this exchange support, or what processes does the other system need to accomplish based on this integration?

Format—If a specific format must be used, what format is used for this integration?

Event-based or Batch—Is the integration triggered by system processes (e.g., someone saves information on a case) or triggered in batch (on demand or scheduled)?

Batch Frequency—If processed in batch, how often is the batch processed? Minutes/ Hours/ Days?

Transport Requirements—Are there existing endpoints for the data exchange that must be used? SFTP, Web Service Endpoint, UNC Path?

Direction—Which system initiates the process, and which target system receives the required content? Is there a response from the target system to confirm receipt?

Data Elements—What type of data is part of the exchange?

Does it require the entire case or entity sets with all details to be synchronized?

Volume—If batch, how many records per batch (min, max, average)? If it is event-based, how often will the event be triggered?

Data Preparation—Are there processes that update or evaluate data entered in the system that prepare, filter, or

RFP # 30227-00725 – Amendment # 1 Page 11 of 82

PAGE

# QUESTION / COMMENT STATE RESPONSE

Appendix B #1

34. TN Judicial Information System

(TJIS)

Business Units—Are there other business units other than TJIS supported by this interface?

Business Process—What process does this exchange support, or what processes does the other system need to accomplish based on this integration?

Transport Requirements—Are there existing endpoints for the data exchange that must be used? SFTP, Web Service Endpoint, UNC Path?

Direction—Is there a response from the target system to confirm receipt?

Data Elements—What type of data is part of the exchange?

Does it require the entire case or entity sets with all details to be synchronized?

Volume—How many records per batch (min, max, average)?

Data Preparation—Are there processes that update or evaluate data entered in the system that prepare, filter, or

Refer to RFP Attachment 6.7 – Pro Forma Contract, A.3 Service Description articulating the scope and expectations of this project, RFP Appendix A Sample Use Cases, and RFP Attachment 6.2 for Technical Response & Evaluation Guide. Also, refer to Amended Appendix B (referenced below and attached) and see amendment items below for an update to RFP Attachment 6.7 section A.2 Definitions, Complex Statewide Integration, Moderate Statewide Integration, and Simple Statewide Integration, Utilize the totality of the RFP and attachments to support your response and cost proposal.

Please keep in mind that general pricing for statewide integrations will need to be incorporated into RFP Attachment 6.3 Cost Proposal Implementation Services.

#2

35. General Sessions Data Repository

More extensive than what other exchange?

Business Units—Which business units are supported by this interface? (i.e., who, on both sides, benefits from having this exchange?)

Business Process—What process does this exchange support, or what processes does the other system need to accomplish based on this integration?

Transport Requirements—Are there existing endpoints for the data exchange that must be used? SFTP, Web Service Endpoint, UNC Path?

Direction—Is there a response

See the answer to Question #34.

RFP # 30227-00725 – Amendment # 1 Page 12 of 82

PAGE

# QUESTION / COMMENT STATE RESPONSE

from the target system to confirm receipt?

Data Elements—What type of data is part of the exchange?

Does it require the entire case or entity sets with all details to be synchronized?

Volume—How many records per batch (min, max, average)?

Data Preparation—Are there processes that update or evaluate data entered in the system that prepare, filter, or

#3

36. Mental Health Monitoring System (MHMS)

Do both agencies get the same feed, or are there multiple feeds and formats per agency?

Business Units—Which business units are supported by this interface? (i.e., who, on both sides, benefits from having this exchange?)

Business Process—What process does this exchange support, or what processes does the other system need to accomplish based on this integration?

Transport Requirements—Are there existing endpoints for the data exchange that must be used? SFTP, Web Service Endpoint, UNC Path?

Direction—Is there a response from the target system to confirm receipt?

Data Elements—What type of data is part of the exchange?

Does it require the entire case or entity sets with all details to be synchronized?

Volume—How many records per batch (min, max, average)?

Data Preparation—Are there processes that update or evaluate data entered in the system that prepare, filter, or

#4

37. County – Delinquent Tax Import

RFP # 30227-00725 – Amendment # 1 Page 13 of 82

Business Units—Which business units are supported by this interface? (i.e., who, on both sides, benefits from having this exchange?)

Business Process—What process does this exchange support, or what processes does the other system need to accomplish based on this integration?

Transport Requirements—Are there existing endpoints for the data exchange that must be used? SFTP, Web Service Endpoint, UNC Path?

Direction—Is there a response from the target system to confirm receipt?

Data Elements—What type of data is part of the exchange?

Does it require the entire case or entity sets with all details to be synchronized?

Volume—How many records per batch (min, max, average)?

Data Preparation—Are there processes that update or evaluate data entered in the system that prepare, filter, or

Description articulating the scope and expectations of this project, RFP Appendix A Sample Use Cases, and RFP Attachment 6.2 for Technical Response & Evaluation Guide. Also, see RFP Attachment 6.7 section A.2 Definitions, Complex Local Integration, Moderate Local Integration, and Simple Local Integration, These integrations would likely range from Simple Local Integrations to Moderate Local Integrations.

Appendix B #5

38. County – Delinquent Tax Export

Business Units—Which business units are supported by this interface? (i.e., who, on both sides, benefits from having this exchange?)

Business Process—What process does this exchange support, or what processes does the other system need to accomplish based on this integration?

Batch Frequency—How often is the batch generally processed?

Transport Requirements—Are there existing endpoints for the data exchange that must be used? SFTP, Web Service Endpoint, UNC Path?

Direction—Is there a response

See the answer to Question #37.

RFP # 30227-00725 – Amendment # 1 Page 14 of 82

PAGE

# QUESTION / COMMENT STATE RESPONSE

from the target system to confirm receipt?

Data Elements—What type of data is part of the exchange?

Does it require the entire case or entity sets with all details to be synchronized?

Volume—How many records per batch (min, max, average)?

Data Preparation—Are there processes that update or evaluate data entered in the system that prepare, filter, or

#6

39. State Cost Reimbursement

Business Units—Which business units are supported by this interface? (i.e., who, on both sides, benefits from having this exchange?)

Business Process—What process does this exchange support, or what processes does the other system need to accomplish based on this integration?

Format—If a specific format must be used, what format is used for this integration?

Batch Frequency—How often is the batch generally processed?

Transport Requirements—Are there existing endpoints for the data exchange that must be used? SFTP, Web Service Endpoint, UNC Path?

Direction—Is there a response from the target system to confirm receipt?

Data Elements—What type of data is part of the exchange?

Does it require the entire case or entity sets with all details to be synchronized?

Volume—How many records per batch (min, max, average)?

Data Preparation—Are there processes that update or evaluate data entered in the system that prepare, filter, or

RFP # 30227-00725 – Amendment # 1 Page 15 of 82

PAGE

# QUESTION / COMMENT STATE RESPONSE

Appendix B #7

40. State Litigation Tax form

Business Units—Which business units are supported by this interface? (i.e., who, on both sides, benefits from having this exchange?)

Business Process—What process does this exchange support, or what processes does the other system need to accomplish based on this integration?

Format—If a specific format must be used, what format is used for this integration? XML, JSON?

Direction—Is there a response from the target system to confirm receipt?

Data Elements—What type of data is part of the exchange?

Does it require the entire case or entity sets with all details to be synchronized?

Volume—How many records per batch (min, max, average)?

Data Preparation—Are there processes that update or evaluate data entered in the system that prepare, filter, or qualify the data to be sent to a

#8

41. DOS e-Cite

Business Units—Which business units are supported by this interface? (i.e., who, on both sides, benefits from having this exchange?)

Business Process—What process does this exchange support, or what processes does the other system need to accomplish based on this integration?

Event-based or Batch—Is the integration triggered by system processes (e.g., someone saves information on a case) or triggered in batch (on demand or scheduled)?

Batch Frequency—If processed in batch, how often is the batch processed? Minutes/ Hours/ Days?

Transport Requirements—Are

RFP # 30227-00725 – Amendment # 1 Page 16 of 82

PAGE

# QUESTION / COMMENT STATE RESPONSE

there existing endpoints for the data exchange that must be used? SFTP, Web Service Endpoint, UNC Path?

Direction—Which system initiates the process, and which target system receives the required content? Is there a response from the target system to confirm receipt?

Volume—If batch, how many records per batch (min, max, average)? If it is event-based, how often will the event be triggered?

#9

42. DOS Disposition reporting

Business Units—Which business units are supported by this interface? (i.e., who, on both sides, benefits from having this exchange?)

Business Process—What process does this exchange support, or what processes does the other system need to accomplish based on this integration?

Transport Requirements—Are there existing endpoints for the data exchange that must be used? SFTP, Web Service Endpoint, UNC Path?

Direction—Is there a response from the target system to confirm receipt?

Data Elements—What type of data is part of the exchange?

Does it require the entire case or entity sets with all details to be synchronized?

Volume—How many records per batch (min, max, average)?

Data Preparation—Are there processes that update or evaluate data entered in the system that prepare, filter, or

#10

43. Failure to Pay court cost

Business Units—Which business units are supported by this interface? (i.e., who, on both sides, benefits from having this exchange?)

RFP # 30227-00725 – Amendment # 1 Page 17 of 82

Business Process—What process does this exchange support, or what processes does the other system need to accomplish based on this integration?

Transport Requirements—Are there existing endpoints for the data exchange that must be used? SFTP, Web Service Endpoint, UNC Path?

Direction—Is there a response from the target system to confirm receipt?

Data Elements—What type of data is part of the exchange?

Does it require the entire case or entity sets with all details to be synchronized?

Volume—How many records per batch (min, max, average)?

Data Preparation—Are there processes that update or evaluate data entered in the system that prepare, filter, or qualify the data to be sent to a partner system?

Appendix B #11

44. Jury Master Import

Business Units—Which business units are supported by this interface? (i.e., who, on both sides, benefits from having this exchange?)

Business Process—What process does this exchange support, or what processes does the other system need to accomplish based on this integration?

Batch Frequency—How often is the batch generally processed?

Transport Requirements—Are there existing endpoints for the data exchange that must be used? SFTP, Web Service Endpoint, UNC Path?

Direction—Is there a response from the target system to confirm receipt?

Data Elements—What type of data is part of the exchange?

Does it require the entire case or entity sets with all details to be synchronized?

RFP # 30227-00725 – Amendment # 1 Page 18 of 82

Volume—How many records per batch (min, max, average)?

Appendix B #12

45. Electronic Filing

Business Units—Which business units are supported by this interface? (i.e., who, on both sides, benefits from having this exchange?)

Business Process—What process does this exchange support, or what processes does the other system need to accomplish based on this integration?

Format—If a specific format must be used, what format is used for this integration?

Transport Requirements—Are there existing endpoints for the data exchange that must be used? SFTP, Web Service Endpoint, UNC Path?

Data Elements—What type of data is part of the exchange?

Does it require the entire case or entity sets with all details to be synchronized

Volume—What is the daily average?

#13

46. County Audit Export

Business Units—Which business units are supported by this interface? (i.e., who, on both sides, benefits from having this exchange?)

Business Process—What process does this exchange support, or what processes does the other system need to accomplish based on this integration?

Transport Requirements—Are there existing endpoints for the data exchange that must be used? SFTP, Web Service Endpoint, UNC Path?

Direction—Is there a response from the target system to confirm receipt?

Data Elements—What type of data is part of the exchange?

Does it require the entire case or entity sets with all details to be synchronized?

RFP # 30227-00725 – Amendment # 1 Page 19 of 82

Volume—How many records per batch (min, max, average)?

Data Preparation—Are there processes that update or evaluate data entered in the system that prepare, filter, or qualify the data to be sent to a partner system?

Appendix B #14

47. EVINE

Business Units—Which business units are supported by this interface? (i.e., who, on both sides, benefits from having this exchange?)

Business Process—What process does this exchange support, or what processes does the other system need to accomplish based on this integration?

Transport Requirements—Are there existing endpoints for the data exchange that must be used? SFTP, Web Service Endpoint, UNC Path?

Direction—Is there a response from the target system to confirm receipt?

Data Elements—What type of data is part of the exchange?

Does it require the entire case or entity sets with all details to be synchronized?

Volume—How many records per batch (min, max, average)?

Data Preparation—Are there processes that update or evaluate data entered in the system that prepare, filter, or qualify the data to be sent to a

#15

48. TCA Export/Import

Business Units—Which business units are supported by this interface? (i.e., who, on both sides, benefits from having this exchange?)

Business Process—What process does this exchange support, or what processes does the other system need to accomplish based on this integration?

Transport Requirements—Are there existing endpoints for the

RFP # 30227-00725 – Amendment # 1 Page 20 of 82

PAGE

# QUESTION / COMMENT STATE RESPONSE

data exchange that must be used? SFTP, Web Service Endpoint, UNC Path?

Direction—Is there a response from the target system to confirm receipt?

Data Elements—What type of data is part of the exchange?

Does it require the entire case or entity sets with all details to be synchronized?

Volume—How many records per batch (min, max, average)?

Data Preparation—Are there processes that update or evaluate data entered in the system that prepare, filter, or qualify the data to be sent to a partner system?

Appendix B #16

49. Final Dispositions

Business Units—Which business units are supported by this interface? (i.e., who, on both sides, benefits from having this exchange?)

Business Process—What process does this exchange support, or what processes does the other system need to accomplish based on this integration?

Transport Requirements—Are there existing endpoints for the data exchange that must be used? SFTP, Web Service Endpoint, UNC Path?

Direction—Is there a response from the target system to confirm receipt?

Data Elements—What type of data is part of the exchange?

Does it require the entire case or entity sets with all details to be synchronized?

Volume—How many records per batch (min, max, average)?

Data Preparation—Are there processes that update or evaluate data entered in the system that prepare, filter, or qualify the data to be sent to a

#17

50. Indigent Admin Fee

a. Business Units— Which business units are

RFP # 30227-00725 – Amendment # 1 Page 21 of 82

PAGE

# QUESTION / COMMENT STATE RESPONSE

supported by this interface?

(i.e., who, on both sides, benefits from having this exchange?)

b. Business Process— What process does this exchange support, or what processes does the other system need to accomplish based on this integration?

c. Format—If a specific format must be used, what format is used for this integration?

d. Event-based or Batch—Is the integration triggered by system processes (e.g., someone saves information on a case) or triggered in batch (on demand or scheduled)?

e. Batch Frequency—If processed in batch, how often is the batch processed?

Minutes/ Hours/ Days?

f. Transport Requirements—Are there existing endpoints for the data exchange that must be used?

SFTP, Web Service Endpoint, UNC Path?

g. Direction—Which system initiates the process, and which target system receives the required content?

Is there a response from the target system to confirm receipt?

h. Data Elements— What type of data is part of the exchange? Does it require the entire case or entity sets with all details to be synchronized?

i. Volume—If batch, how many records per batch (min, max, average)? If it is event-based, how often will the event be triggered?

j. Data Preparation— Are there processes that update or evaluate data entered in the system that prepare, filter, or qualify the data to be sent to a partner system?

Appendix B #18

51. Juvenile Reporting

a. Business Units— Which business units are

RFP # 30227-00725 – Amendment # 1 Page 22 of 82

PAGE

# QUESTION / COMMENT STATE RESPONSE

supported by this interface?

(i.e., who, on both sides, benefits from having this exchange?)

b. Business Process— What process does this exchange support, or what processes does the other system need to accomplish based on this integration?

c. Format—If a specific format must be used, what format is used for this integration?

d. Transport Requirements—Are there existing endpoints for the data exchange that must be used?

SFTP, Web Service Endpoint, UNC Path?

e. Direction—Is there a response from the target system to confirm receipt?

f. Data Elements— What type of data is part of the exchange? Does it require the entire case or entity sets with all details to be synchronized?

g. Volume—How many records per batch (min, max, average)?

h. Data Preparation— Are there processes that update or evaluate data entered in the system that prepare, filter, or qualify the data to be sent to a partner system?

Appendix B #19

52. Expungements

a. Business Units— Which business units are supported by this interface?

(i.e., who, on both sides, benefits from having this exchange?)

b. Business Process— What process does this exchange support, or what processes does the other system need to accomplish based on this integration?

c. Transport Requirements—Are there existing endpoints for the data exchange that must be used?

SFTP, Web Service Endpoint, UNC Path?

RFP # 30227-00725 – Amendment # 1 Page 23 of 82

PAGE

# QUESTION / COMMENT STATE RESPONSE

d. Direction—Is there a response from the target system to confirm receipt?

e. Data Elements— What type of data is part of the exchange? Does it require the entire case or entity sets with all details to be synchronized?

f. Volume—How many records per batch (min, max, average)?

g. Data Preparation— Are there processes that update or evaluate data entered in the system that prepare, filter, or qualify the data to be sent to a partner system?

Appendix B #20

53. Felony Drug Conviction Registry

If there is an expectation to create an electronic exchange for this information, please answer the following:

a. Business Units— Which business units are supported by this interface?

(i.e., who, on both sides, benefits from having this exchange?)

b. Business Process— What process does this exchange support, or what processes does the other system need to accomplish based on this integration?

c. Format—If a specific format must be used, what format is used for this integration?

d. Event-based or Batch—Is the integration triggered by system processes (e.g., someone saves information on a case) or triggered in batch (on demand or scheduled)?

e. Batch Frequency—If processed in batch, how often is the batch processed?

Minutes/ Hours/ Days?

f. Transport Requirements—Are there existing endpoints for the data exchange that must be used?

RFP # 30227-00725 – Amendment # 1 Page 24 of 82

PAGE

# QUESTION / COMMENT STATE RESPONSE

g. Direction—Which system initiates the process, and which target system receives the required content?

Is there a response from the target system to confirm receipt?

h. Data Elements— What type of data is part of the exchange? Does it require the entire case or entity sets with all details to be synchronized?

i. Volume—If batch, how many records per batch (min, max, average)? If it is event-based, how often will the event be triggered?

j. Data Preparation— Are there processes that update or evaluate data entered in the system that prepare, filter, or qualify the data to be sent to a partner system?

Appendix B #21

54. Violent Offender

If there is an expectation to create an electronic exchange for this information, please answer the following:

a. Business Units— Which business units are supported by this interface?

(i.e., who, on both sides, benefits from having this exchange?)

b. Business Process— What process does this exchange support, or what processes does the other system need to accomplish based on this integration?

c. Format—If a specific format must be used, what format is used for this integration?

d. Event-based or Batch—Is the integration triggered by system processes (e.g., someone saves information on a case) or triggered in batch (on demand or scheduled)?

e. Batch Frequency—If processed in batch, how often is the batch processed?

Minutes/ Hours/ Days?

f. Transport Requirements—Are there existing endpoints for the data

RFP # 30227-00725 – Amendment # 1 Page 25 of 82

PAGE

# QUESTION / COMMENT STATE RESPONSE

exchange that must be used?

SFTP, Web Service Endpoint, UNC Path?

g. Direction—Which system initiates the process, and which target system receives the required content?

Is there a response from the target system to confirm receipt?

h. Data Elements— What type of data is part of the exchange? Does it require the entire case or entity sets with all details to be synchronized?

i. Volume—If batch, how many records per batch (min, max, average)? If it is event-based, how often will the event be triggered?

j. Data Preparation— Are there processes that update or evaluate data entered in the system that prepare, filter, or qualify the data to be sent to a partner system?

Appendix B #22

55. Animal Abuse Registry

If there is an expectation to create an electronic exchange for this information, please answer the following:

a. Business Units— Which business units are supported by this interface?

(i.e., who, on both sides, benefits from having this exchange?)

b. Business Process— What process does this exchange support, or what processes does the other system need to accomplish based on this integration?

c. Format—If a specific format must be used, what format is used for this integration?

d. Event-based or Batch—Is the integration triggered by system processes (e.g., someone saves information on a case) or triggered in batch (on demand or scheduled)?

e. Batch Frequency—If processed in batch, how often

RFP # 30227-00725 – Amendment # 1 Page 26 of 82

PAGE

# QUESTION / COMMENT STATE RESPONSE

is the batch processed?

Minutes/ Hours/ Days?

f. Transport Requirements—Are there existing endpoints for the data exchange that must be used?

SFTP, Web Service Endpoint, UNC Path?

g. Direction—Which system initiates the process, and which target system receives the required content?

Is there a response from the target system to confirm receipt?

h. Data Elements— What type of data is part of the exchange? Does it require the entire case or entity sets with all details to be synchronized?

i. Volume—If batch, how many records per batch (min, max, average)? If it is event-based, how often will the event be triggered?

j. Data Preparation— Are there processes that update or evaluate data entered in the system that prepare, filter, or qualify the data to be sent to a partner system?

Appendix B #23

56. Elder Abuse

If there is an expectation to create an electronic exchange for this information, please answer the following:

a. Business Units— Which business units are supported by this interface?

(i.e., who, on both sides, benefits from having this exchange?)

b. Business Process— What process does this exchange support, or what processes does the other system need to accomplish based on this integration?

c. Format—If a specific format must be used, what format is used for this integration?

d. Event-based or Batch—Is the integration triggered by system processes (e.g., someone saves information on a case) or

RFP # 30227-00725 – Amendment # 1 Page 27 of 82

PAGE

# QUESTION / COMMENT STATE RESPONSE

triggered in batch (on demand or scheduled)?

e. Batch Frequency—If processed in batch, how often is the batch processed?

Minutes/ Hours/ Days?

f. Transport Requirements—Are there existing endpoints for the data exchange that must be used?

SFTP, Web Service Endpoint, UNC Path?

g. Direction—Which system initiates the process, and which target system receives the required content?

Is there a response from the target system to confirm receipt?

h. Data Elements— What type of data is part of the exchange? Does it require the entire case or entity sets with all details to be synchronized?

i. Volume—If batch, how many records per batch (min, max, average)? If it is event-based, how often will the event be triggered?

j. Data Preparation— Are there processes that update or evaluate data entered in the system that prepare, filter, or qualify the data to be sent to a partner system?

Appendix B #24

57. Physician Felony Conviction

If there is an expectation to create an electronic exchange for this information, please answer the following:

a. Business Units— Which business units are supported by this interface?

(i.e., who, on both sides, benefits from having this exchange?)

b. Business Process— What process does this exchange support, or what processes does the other system need to accomplish based on this integration?

c. Format—If a specific format must be used, what format is used for this integration?

RFP # 30227-00725 – Amendment # 1 Page 28 of 82

PAGE

# QUESTION / COMMENT STATE RESPONSE

d. Event-based or Batch—Is the integration triggered by system processes (e.g., someone saves information on a case) or triggered in batch (on demand or scheduled)?

e. Batch Frequency—If processed in batch, how often is the batch processed?

Minutes/ Hours/ Days?

f. Transport Requirements—Are there existing endpoints for the data exchange that must be used?

SFTP, Web Service Endpoint, UNC Path?

g. Direction—Which system initiates the process, and which target system receives the required content?

Is there a response from the target system to confirm receipt?

h. Data Elements— What type of data is part of the exchange? Does it require the entire case or entity sets with all details to be synchronized?

i. Volume—If batch, how many records per batch (min, max, average)? If it is event-based, how often will the event be triggered?

j. Data Preparation— Are there processes that update or evaluate data entered in the system that prepare, filter, or qualify the data to be sent to a partner system?

Appendix B #25

58. Administrator of Election Report

If there is an expectation to create an electronic exchange for this information, please answer the following:

a. Business Units— Which business units are supported by this interface?

(i.e., who, on both sides, benefits from having this exchange?)

b. Business Process— What process does this exchange support, or what processes does the other system need to accomplish based on this integration?

RFP # 30227-00725 – Amendment # 1 Page 29 of 82

c. Format—If a specific format must be used, what format is used for this integration?

d. Event-based or Batch—Is the integration triggered by system processes (e.g., someone saves information on a case) or triggered in batch (on demand or scheduled)?

e. Batch Frequency—If processed in batch, how often is the batch processed?

Minutes/ Hours/ Days?

f. Transport Requirements—Are there existing endpoints for the data exchange that must be used?

SFTP, Web Service Endpoint, UNC Path?

g. Direction—Which system initiates the process, and which target system receives the required content?

Is there a response from the target system to confirm receipt?

h. Data Elements— What type of data is part of the exchange? Does it require the entire case or entity sets with all details to be synchronized?

i. Volume—If batch, how many records per batch (min, max, average)? If it is event-based, how often will the event be triggered?

j. Data Preparation— Are there processes that update or evaluate data entered in the system that prepare, filter, or qualify the data to be sent to a partner system?

Appendix B #26

59. Infamous Crime Report-Felony Convictions

If there is an expectation to create an electronic exchange for this information, please answer the following:

a. Business Units— Which business units are supported by this interface?

(i.e., who, on both sides, benefits from having this exchange?)

RFP # 30227-00725 – Amendment # 1 Page 30 of 82

PAGE

# QUESTION / COMMENT STATE RESPONSE

b. Business Process— What processes does this exchange support, or what processes does the other system need to accomplish based on this integration?

c. Format—If a specific format must be used, what format is used for this integration?

d. Event-based or Batch—Is the integration triggered by system processes (e.g., someone saves information on a case) or triggered in batch (on demand or scheduled)?

e. Batch Frequency—If processed in batch, how often is the batch processed?

Minutes/ Hours/ Days?

f. Transport Requirements—Are there existing endpoints for the data exchange that must be used?

SFTP, Web Service Endpoint, UNC Path?

g. Direction—Which system initiates the process, and which target system receives the required content?

Is there a response from the target system to confirm receipt?

h. Data Elements— What type of data is part of the exchange? Does it require the entire case or entity sets with all details to be synchronized?

i. Volume—If batch, how many records per batch (min, max, average)? If it is event-based, how often will the event be triggered?

j. Data Preparation— Are there processes that update or evaluate data entered in the system that prepare, filter, or qualify the data to be sent to a partner system?

Non- Functional Requirement #124

60. Ability to integrate with Tennessee's statewide Centralized Data ...

a. Business Units— Which business units are supported by this interface?

(i.e., who, on both sides, benefits from having this

This repository has not been developed but will be a standard data repository for ingesting data from the CMS. Respond to the best of your ability. Note any limitations of your system.

RFP # 30227-00725 – Amendment # 1 Page 31 of 82

PAGE

# QUESTION / COMMENT STATE RESPONSE

exchange?) For example, "Prosecutor sends filings to Court."

b. Business Process— What processes does this exchange support, or what processes does the other system need to accomplish based on this integration?

c. Format—If a specific format must be used, what format is used for this integration?

d. Event-based or Batch—Is the integration triggered by system processes (e.g., someone saves information on a case) or triggered in batch (on demand or scheduled)?

e. Batch Frequency—If processed in batch, how often is the batch processed?

Minutes/ Hours/ Days?

f. Transport Requirements—Are there existing endpoints for the data exchange that must be used?

SFTP, Web Service Endpoint, UNC Path?

g. Direction—Which system initiates the process, and which target system receives the required content?

Is there a response from the target system to confirm receipt?

h. Data Elements— What type of data is part of the exchange? Does it require the entire case or entity sets with all details to be synchronized?

i. Volume—If batch, how many records per batch (min, max, average)? If it is event-based, how often will the event be triggered?

j. Data Preparation— Are there processes that update or evaluate data entered in the system that prepare, filter, or qualify the data to be sent to a partner system?

Refer to RFP Attachment 6.7 – Pro Forma Contract, A.3 Service Description articulating the scope and expectations of this project, RFP Appendix A Sample Use Cases, and RFP Attachment 6.2 for Technical Response & Evaluation Guide. Also, see amendment below to RFP Attachment 6.7 section A.2 Definitions, Complex Statewide Integration, Moderate Statewide Integration, and Simple Statewide Integration, Utilize the totality of the RFP and attachments to support your response and cost proposal.

This integration would be considered a Complex Statewide Integration.

Non- Functional Requirement #125

61. Ability to integrate with local county justice partner systems (e...

Description articulating the scope and expectations of this project, RFP

RFP # 30227-00725 – Amendment # 1 Page 32 of 82

PAGE

# QUESTION / COMMENT STATE RESPONSE

a. Business Units— Which business units are supported by this interface?

(i.e., who, on both sides, benefits from having this exchange?) For example, "Prosecutor sends filings to Court."

b. Business Process— What processes does this exchange support, or what processes does the other system need to accomplish based on this integration?

c.