J.1(b)_4_Past_Performance_Questionnaire.docx

NNA16555182R Attachment J.1(b) 4

CLIENT AUTHORIZATION LETTER

INSERT DATE HERE

Dear Client:

We are currently responding to the NASA Ames Research Center Request for Proposal (RFP) for the Logistics Management Services (LMS) procurement. This procurement is a follow-on requirement at NASA Ames Research Center for LMS Services providing:

· Supply Management

· Equipment Management Support

· Property Disposal Support

· Janitorial Services

· Refuse and Recyclable Materials Collection, Remove, and Disposal

· Shipping, Receiving, Mail Service Center, Warehousing and Re-distribution

· Fleet Management Services

· Business Office Support

· NASA Ames Conference Center Support

· Reproduction Services

· Graphics

NASA Ames Research Center is continuing to place increased emphasis on past performance as a source selection factor. As such, a requirement of their solicitation is that past clients of ours be identified and participate in the evaluation process. You are hereby authorized to respond to this and other inquiries.

We have identified of your organization as the point of contact based on his/her knowledge concerning our work.

Please complete the enclosed Past Performance Questionnaire and forward it directly to NASA Ames Research Center, E-mail responses to: franco.a.cuevas@nasa.gov.

A response to this questionnaire is requested to the above address no later than . Your cooperation is appreciated. Any questions may be directed to the undersigned.

Sincerely, Enclosure

Experience and Past Performance Questionnaire

Offeror:

Contract Number:

Agency/Company:

1. Provide the following information concerning your contract:

Please provide the title of the requirement and a brief description:

b. Period of Performance (including extensions/options) From: To:

c. Contract dollar value (including all options) $ _

d. Was the Contractor the Prime or Sub?

e. Size of the Contractor's work force (Work Year Equivalents [WYEs]) Total work years provided under the contract (WYEs) _

GENERAL

1. List three of the contractor’s major strengths & how contract performance was positively affected:

2. List three of the contractor's major weaknesses & how contract performance was negatively affected:

OVERALL PERFORMANCE

Please describe using the adjectival ratings below, _

If the choice were yours alone, would you select this Contractor for the follow-on contract?

Yes No

Comments:

Attachment J.1(b) 4

NNA16555182R

This form contains Source Selection Information when completed.

SPECIFIC

The Past Performance evaluation assesses the contractor's performance under previously awarded contracts for the same, or similar requirements. The past performance evaluation is an assessment of the Government’s level of confidence in the Offeror’s ability to perform the solicitation requirements as described in the Statement of Work. The past performance evaluation shall be in accordance with FAR 15.305(a)(2) and NFS 1815.305(a)(2). Adjectival ratings in this document do not relate to level of confidence ratings described in the RFP.

Use the following adjectival ratings in response to the questions below:

Definition of Ratings

proposed major subcontractors on work identical or very similar to the work requirements of the proposed contract; indicating exemplary performance in a timely, efficient, and economical manner; very minor (if any) problems with no adverse effect on overall performance.

proposed major subcontractors on work identical or very similar to the work requirements of the proposed contract; demonstrating very effective performance that would be fully responsive to contract requirements with contract requirements accomplished in a timely, efficient, and economical manner for the most part with only minor problems with little identifiable effect on overall performance.

subcontractors on work similar to the work requirements of the proposed contract; and it demonstrates effective performance; fully responsive to contract requirements; reportable problems, but with little identifiable effect on overall performance.

subcontractors on work similar to the work requirements of the proposed contract and may be limited in terms of the size, scope and complexity when compared to this contract; demonstrates meets or slightly exceeds minimum acceptable standards; adequate results; reportable problems with identifiable, but not substantial, effects on overall performance.

required in one or more areas; problems in one or more areas, which adversely affect overall performance.

a. RELEVANT TECHNICAL PERFORMANCE

1. Describe the contractor’s quality of technical performance.

2. Describe the contractor’s flexibility.

3. Describe the contractor’s timeliness of performance.

b. CONTRACT MANAGEMENT

1. Describe the contractor’s safety record, including protecting the environment and employees during performance of contract requirements.

2. Describe the contractor’s record in conformance with contract terms and conditions, including delivery of products, services and reports.

3. Describe the contractor’s qualifications and effectiveness of on-site contract management and the level of autonomy the on-site manager has to manage the contract.

4. Describe the contractor’s ability to manage a large number of varied task, and experience for responding to short-term high demand requirements.

5. Describe the contractor’s record recruiting, developing, and retaining a workforce with the appropriate skills for contract performance.

6. Describe the contractor’s record in effectively managing subcontractors.

7. Describe the contractor’s record in handling labor, including union, related issues, and their resolution(s).

8. Describe Retention of incumbent contractor employees during first year of contract performance for which the offeror was not the incumbent.

9. Describe the contractor’s management of the phase-in period to ensure efficient continuation of services, in cases where the offeror was not the incumbent.

c. OTHER

1. Describe the Contractor’s Communication with government, and whether the Contractor identified foreseeable issues in advance.

2. Describe the Contractor on whether their communications with the government were open and honest.

3. Describe the Contractor’s timeliness in addressing unforeseen issues/complaints.

4. Describe the contractor’s pricing of contract modifications or task orders and whether they were fair including whether the contract submitted extraneous claims.

5. Describe significant awards and certifications. Identify what segment of the company received the award or certification, when it was received, and whether any certifications are still current

6. Provide examples of improved quality performance and the metrics used to measure the improvement

7. Identify and explain any terminations for default, regulatory violations, or safety violations cited

8. For each contract, specify the amounts of and explain increases to contract value, if any. Specify the amounts and explain the reason for any cost savings

9. Experience in obtaining facility clearance

Submitted By (Signature) Date:

Name (typed) __________________________________ Phone:______________ Position/Title: _________________________________